Archive for October, 2009

New outsourcing niches cited

October 21st, 2009

OUTSOURCING FIRMS in the Philippines and elsewhere in Asia need to upgrade and diversify their services, especially as markets have just started to recover from a global economic slump.

Ganesh Natarajan, former chairman of India’s National Association of Software and Services Companies, said during the International Outsourcing Summit yesterday that there are four growth subsectors that outsourcing firms in the Philippines can consider.

“There are several growth sectors, but we are seeing further expansion of voice outsourcing, knowledge process outsourcing, integration of information technology…or optimization of processes, and business intelligence as good growth areas, with more companies looking to outsource these kinds of services,” said Mr. Natarajan.

Alfredo I. Ayala, chairman of the Business Processing Association of the Philippines (BPA/P), said that many companies in the Philippines are already beginning to diversify and look at other service areas like knowledge process outsourcing, which entails higher-value tasks that require analytical and design skills, compared to basic voice-based services.

“The recession is creating a more pronounced change in the mindsets of firms,” Mr. Ayala noted.

“An example is law firms. Normally, they do not outsource. But since the beginning of the crisis, firms want to eliminate costs and focus on the $1,000-an-hour lawyers and not an army of paralegals,” he noted.

“Many firms are changing their business models, so we have focus on those kinds of businesses and expand our market.”

Mr. Natarajan acknowledged, however, that voice-based services would still be a key edge for the Philippines and India against the likes of China due to their experience and proficiency in this field.

Source : http://www.bworldonline.com/BW102109/content.php?id=052

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PNC Managed Investments to Provide Aston Asset Management with Separately Managed Account Outsourcing

October 21st, 2009

PNC Managed Investments announced today it will provide Aston Asset Management with Separately Managed Account (SMA) manager services. Aston Asset Management’s mutual fund group currently employs PNC Global Investment Servicing for fund accounting, custody and transfer agency services.

“This agreement is indicative of PNC’s ability to span the investment continuum with services for a wide variety of asset management products, from mutual funds to separate accounts,” said A.J. Harper, head of PNC Managed Investments. “With a cost-efficient infrastructure, Aston Asset Management will have the ability to easily add products, clients and distribution sponsors, so that they can react quickly to market conditions on behalf of their clients.”
Through an arrangement between PNC and Market Street Advisors, Aston Asset Management will receive automated accounting, portfolio management and performance measurement tools, as well as real-time access to a data warehouse, from which to obtain portfolio information and create reports.

“It is important to our development to have knowledgeable people who not only understand the SMA business, but also our specific distribution strategy,” said Ken Anderson, president, Aston Asset Management. “PNC’s willingness to customize a technology solution to meet our business needs and their global array of capabilities played a significant role in our decision to expand our relationship.”

Aston Asset Management LLC, headquartered in Chicago, is a diversified institutional investment management firm. Aston offers investment management services to the mutual fund and separately managed account markets. Aston is the advisor to twenty-five mutual funds with total net assets of approximately $6 billion as of September 30, 2009.

Market Street Advisors is a technology provider of middle and back-office administration for asset managers and platform sponsors. Market Street Advisor’s stated corporate goal is to provide lower total cost and increased functionality for the middle and back office of the investment management industry. Working from a fully integrated, internet-based platform, Market Street Advisors’ experienced team provides a wide range of services for institutional, private wealth and wrap investment managers including: tax lot accounting, portfolio management, pre and post-trade compliance, automated reconciliation, performance measurement and reporting, as well as integrated workflow and document management.

PNC Managed Investments supports both money managers and program sponsors in the management of UMAs, SMAs and mutual fund wrap books. Products include a flexible and integrated managed investments platform, middle and back-office outsourcing, distribution and business development, mutual fund custody, various investment advisory and overlay services including acting as a program sponsor. “PNC Managed Investments” is a general designation used with respect to the business line that includes managed investments technology, operational and advisory solutions. Investment advisory, overlay and managed investments platform services are provided by PNC Managed Investments Inc., a federally registered investment adviser, SMA manager outsourcing services are provided by PNC Global Investment Servicing (U.S.) Inc., and mutual fund wrap program support services are provided by PFPC Trust Company and its subsidiaries. These entities each provide various managed investments solutions that are packaged as “PNC Managed Investments” for marketing purposes only.

PNC Global Investment Servicing is a leading provider of processing, technology and business intelligence services to asset managers, broker/dealers and financial advisors worldwide. PNC Global Investment Servicing offers fund accounting and administration, custody, transfer agency, alternative investment, subaccounting, managed account and wealth management reporting services, representing $2 trillion in total assets.

The PNC Financial Services Group, Inc. is one of the nation’s largest diversified financial services organizations providing consumer and business banking; specialized services for corporations and government entities, including corporate banking, real estate finance and asset-based lending; wealth management; asset management and global fund services.

Source : http://www.prweb.com/releases/2009/10/prweb3075484.htm

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Varicent and HCL Technologies In Partnership To Deliver Sales Performance Management Solutions

October 21st, 2009

Varicent and HCL Technologies In Partnership To Deliver Sales Performance Management Solutions
– To provide world class Sales Performance Management (SPM) solutions for global customers across verticals

TORONTO and DELHI, India, Oct. 20 /PRNewswire/ — Varicent Software Incorporated, an industry innovator and provider of the most comprehensive Sales Performance Management solutions and HCL Technologies Limited (’HCL’), a
leading global IT services provider today announced their global partnership.
This partnership would enable HCL to build upon its existing strengths in Microsoft Dynamics which forms a strategic part of HCL’s Enterprise Application Services (EAS) practice.

HCL will be a global partner of Varicent’s, providing clients with systems integration expertise, delivering Varicent SPM solutions throughout the Asia-Pacific region, and implementing Varicent for Microsoft Dynamics CRM throughout North America. The partnership will help HCL offer their existing clients an additional application suite to further improve sales performance in their organizations. Its vast business benefits include improved sales analytics, visibility, and forecasting capabilities.

“In today’s competitive world, sales performance management is increasingly becoming the key decisive factor in influencing the sales force to impact the business performance,” says Mr. Ram Krishna, Senior Corporate Vice President & Head of Enterprise Application Services, HCL Technologies. “We are pleased to partner with Varicent and offer SPM solutions to our global enterprise customers. The solutions will enhance our service offerings, create differentiators and add tremendous value to our Microsoft Dynamics capabilities,” he further added.

HCL’s best of breed implementation services, with Varicent’s sales performance management system embedded within Microsoft’s Dynamics CRM platform will benefit clients by providing:

– Improved sales analytics, visibility, and forecasting capabilities helping connect pipeline to actual payout and providing increased performance insight

– Eliminating shadow accounting by providing personalized commission statements with transaction details

– The ability to boost sales productivity and provide salespeople more time to sell by automating compensation processes

– Helping drive important sales behaviors and meeting corporate objectives through effective management of sales quotas and territories

HCL is a Gold Certified Partner of Microsoft and has built solutions on the Microsoft platform to deliver vertical services in focused areas providing solutions for significant business issues. HCL has built capabilities on two
key Microsoft Dynamics product lines i.e. Microsoft Dynamics AX (formerly Microsoft Axapta) and Microsoft CRM. These best-of-breed solutions leverage Microsoft products to address industry pain points and compliance standards.
Varicent’s Incentive Compensation and Sales Performance Management solution is a natural extension to Microsoft Dynamics CRM services and will act as prime differentiator for HCL Technologies.

“The partnership with HCL Technologies will bring our global customers significant benefit,” said Mark Girvan, Vice President Business Development for Varicent. “HCL has a proven track record in delivering value to their customers, and in implementing Microsoft Dynamics CRM. Combining this with Varicent’s world class solution provides the market a very cohesive yet affordable solution.”

“We are excited that two of our valued partners have entered into their own partnership,” said Susan Hauser, vice president, Worldwide Financial Services Sector and acting vice president of Worldwide Industry & Global Accounts,
Microsoft. “Microsoft has the broadest, most comprehensive ecosystem of partners in the IT industry, with the ability to provide customized solutions across all verticals. This newly formed alliance provides an excellent example
of the power of our partner ecosystem because it will enable all of us to more easily work together and continue to effectively and efficiently deliver increasing value and better ROI for our customers.”

About Varicent Software Incorporated Varicent Software Incorporated delivers the most innovative sales performance management solution addressing the needs of business professionals across the entire enterprise. High performing companies relying on Varicent for better visibility and control of their complex variable compensation programs, automating the assignment of territories, the collection and approval of quotas, and reporting and analyzing sales performance include Waste Management, Convoy Financial Group, Sherwin-Williams, Manpower, Autodesk,
Getty Images, Starwood Hotels, Sun Hung Kai Financial, and many others.

www.varicent.com

About HCL Technologies

HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on
‘transformational outsourcing’, underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and
BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 20 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Aerospace &
Defense, Telecom, Retail & CPG, Life Sciences & Healthcare, Media & Entertainment, Travel, Transportation & Logistics, Automotive, Government, Energy & Utilities. HCL takes pride in its philosophy of ‘Employee First’ which empowers our 54,216 transformers to create a real value for the customers. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 2.2 billion (Rs. 10,591 crores), as on 30th June 2009. For more information, please visit www.hcltech.com

Source : http://www.reuters.com/article/pressRelease/idUS107615+20-Oct-2009+PRN20091020

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Polaris International Holdings, Inc.- Retains Japanese Judicial Scrivener To Register Its Branch In Japan

October 21st, 2009

Polaris International Holdings, Inc. (PINK SHEETS: PIHN), a global IT outsourcing services company with a U.S.-Japan dual market base, announced today that the Company has retained a Japanese judicial scrivener to register its branch office in Nakano District in Tokyo, Japan. The Company`s branch office will administrate operations of the IR services business of Staff IS and Polaris Technologies. The acquisition of these two are moving forward as planned and are
to be completed before November 1, 2009. The branch office will be located in the facilities of Staff IS.

IT services business of Staff IS Co. and Polaris Technologies have a outstanding reputation for their competence and professionals in Japan and a handsome group of clients from Global Fortune 100 companies such as Nike Japan, GE Real Estate Corporation and HVB Capital Asia Limited Tokyo Branch, Commerzbank Tokyo Branch, LPL Japan Securities, BBH Investment Services Japan. They are scheduled to begin operating as a subsidiary of POLARIS on November 1, 2009. Polaris Technologies` IT Services will be a division of Staff IS.

Kuni Misawa, President and CEO of Polaris International Holdings, Inc. said, “I am delighted to inform our shareholders that these acquisitions are being completed as scheduled. We believe that our branch office in Japan will bring
expanded growth opportunities as we move out of 2009 and into the first quarter 2010. There are plans to incorporate Polaris International Holdings Japan in 2010 as apart of new growth strategy for Japan and other Asian markets.”

POLARIS, which currently employs 4 people, will gain 16 new employees when these acquisition of are completed.

We have now activated a “Registration for Updates” module on our website. Please visit www.polaris-int.com and register to receive periodic updates.

About Staff IS` Network Infrastructure:

Staff IS Co., Ltd.`s Network Infrastructure Business Division was established in 2001. Staff IS` Network Infrastructure`s primary business is the installation of integrated wiring systems. Their business includes `Move and Change`. `Move and Change` is IT equipment relocation services that usually result from organizational changes that occur in the office environment.

For its twelve months ended June 30, 2009, Staff IS` Network Infrastructure operation had sales of approx. $3,115,789 and earnings of approx. $273,684 EBITDA for June 30, 2009. www.staffis.co.jp

About Polaris Technologies, Inc.:

Polaris Technology, Inc. was established in 2005 and is an Application Service Provider company that provides IT services from business framework design to implementation and ongoing support. Polaris Technologies manages and distributes software-based services and solutions to clients across a wide area network from a central data center. As part of their service offerings, Polaris Technologies provides business analyst consulting for valuating cloud computing models and solutions to help companies reach not only their budgetary goals but also time to market for customer services and offerings.

About Polaris International Holdings, Inc.:

Polaris International Holdings, Inc., a Delaware corporation with offices in Huntington Beach and Los Angeles, California and in Tokyo, Japan is in the business of supplying services for Network Infrastructure, ASP and Cloud
Computing Solutions. Its management team is composed of seasoned international business professionals with over 60 years of expertise in technology, media, entertainment and investment industries. POLARIS with both a U.S. and Japan
market base is well positioned for the global evolution occurring in IT services and is meeting this evolution with its progressive collection of ‘Cloud Solutions and Services’ for its corporate Fortune 100 clients. POLARIS` near term plan is to build out its `Global IT Services` through acquisitions and/or strategic partnerships. The Company is currently engaged in due diligence with several international businesses that will significantly expand its territory from Japan to include the other rapidly growing Asian markets and North American markets. www.polaris-int.com

Safe Harbor: Statements regarding financial matters in this press release other than historical facts are “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934, and as that term is defined in the Private Securities Litigation Reform Act of 1995. The Company intends that such statements about the Company’s future expectations, including future revenues and earnings, technology efficacy and all other forward-looking statements be subject to the Safe Harbors created thereby. Since these statements (future operational results and sales) involve risks and uncertainties and are subject to change at any time, the Company’s actual results may differ materially form the expected results.

Source : http://www.reuters.com/article/pressRelease/idUS114187+20-Oct-2009+BW20091020

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China Crescent Enterprises, Inc. reviews successful Shanghai Outsourcing Summit in on-demand webcast

October 20th, 2009

China Crescent Enterprises, Inc. (OTCBB: CCTR) has posted an on-demand Webcast on its corporate website that reviews this week’s outsourcing summit. The summit kicked-off on Monday in Shanghai with meetings in four cities in China throughout the week, primarily aimed at reviewing and developing the Company’s growing technology outsourcing business. The Company has been marketing a new outsourcing service since the beginning of this year and has already signed $30 million in total revenue value through the outsourcing services offering. China Crescent ended the successful summit with an announcement yesterday that the Company has signed a letter of intent to provide outsourcing services to Aoyuan Electronic Co. ltd in Dalian, China, for $36 million over three years.
In addition to conducting meetings surrounding the ongoing development of the growing outsourcing service offering in China, the summit also reviewed and advanced its mobile software strategy in China. In its mobile software strategy, China Crescent is working with NuMobile, Inc. (OTCBB: NUBL), a smartphone and mobile computing software company growing through a roll-up strategy to build a portfolio of mobile software solutions, and Alternet Systems, Inc. (OTCBB: ALYI), a company offering a wide range of mobile commerce and electronic ticketing payment services and solutions.

China Crescent is a systems integration service provider in China that provides technology outsourcing services and sells and services brand name technologies such as Microsoft, Oracle, Cisco, IBM, HP and Dell in addition to selling and servicing innovative new technologies.

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Accenture and Nokia Siemens Networks Sign Three-year IT Application Management Services Agreemen

October 20th, 2009

Accenture (NYSE: ACN) will provide Nokia Siemens Networks with IT application management services under a three-year agreement. Financial terms were not disclosed.

Under the terms of the agreement, Nokia Siemens Networks will outsource to Accenture IT application management services that support certainNokia Siemens Networks human resources and finance and control functions, as well as Nokia Siemens Networks corporate-wide tools and platforms.

“Nokia Siemens Networks has successfully partnered with Accenture over recent years,” said Manfred Immitzer,chief information officer of Nokia Siemens Networks. “This agreement allows us to draw on the application services
expertise of a trusted business partner to help provide our IT capability with additional flexibility, greater agility and increased cost management.”

Veli-Pekka Lappalainen, a senior executive with Accenture`s Communications & High Tech group, said, “Accenture’s relationship with NSN spans more than a decade, well beyond NSN`s formation in 2007. We continue to look forward to helping NSN leverage its IT investments to increase operational performance and gain cost efficiencies.”

Learn more about Accenture`s application outsourcing services.

About Accenture

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world`s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009. Its home page is www.accenture.com.

Source : http://www.reuters.com/article/pressRelease/idUS108764+20-Oct-2009+BW20091020

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NorthgateArinso Takes the Lead in Dutch HR Outsourcing Market With Acquisition of CIAN

October 20th, 2009

NorthgateArinso, the global HR software and solutions provider, today announced that NorthgateArinso the Netherlands has acquired CIAN, a division of Randstad HR Services.

CIAN, formerly the salary department of Philips, is active in the market for HR and payroll outsourcing. CIAN serves five large customers: Philips, NXP, ASML, Atos and Thales. In addition, it processes the payroll for 32 medium-sized companies.
At the time of the takeover, CIAN employs 103 employees from its Eindhoven office.

“This acquisition strengthens our position as a provider of HR outsourcing services and it makes us the clear market leader in HR outsourcing in the Netherlands. As well as bringing a higher turnover, the acquisition is important to our ongoing strategy,” said Rob van Bavel, managing director at NorthgateArinso in the Netherlands. “It is a major step forward in expanding our HR outsourcing division, headed by Anita Lettink. This acquisition also strengthens our current organization by bringing in very competent and experienced employees. Now, we are even better positioned to provide excellence in HR to our customers.”
Source : http://www.marketwire.com/press-release/Northgatearinso-1062117.html

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