Archive for November, 2009

Mhada may print 10 lakh lottery forms

November 30th, 2009

The Maharashtra Housing and Area Development Authority (Mhada), Mumbai board, is planning to print as many as 10 lakh forms for its next lottery. The board is also planning to outsource the post-lottery procedure, which promises to expedite the whole process.

Mhada has published advertisements inviting tenders for the printing of the forms. Similarly, tenders for banks which will be part of the lottery process have also been invited. The last date of tender submission is November 30.

“We are also thinking about taking the outsourcing a little further. It is evident that the more we outsource, the faster will the procedure be. Hence we may even outsource the post-lottery procedure,” said Mhada chief executive officer and vice president Gautam Chatterjee.

A top Mhada official said that though the tender is for 4 to 6 lakh forms, the board has kept an option open to print more forms. “One must understand that out of the total 3,357 tenements up for sale, the maximum (2,762 houses) are for the economically weaker class. This may mean that the amount of forms sold may not reach a figure more than 6 lakh. However, we do have a provision to increase the forms up to 10 lakh,” he said.

Source:http://www.dnaindia.com/mumbai/report_mhada-may-print-10-lakh-lottery-forms_1318183

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Schumer Pressures NBA, Adidas Over Jersey Production

November 30th, 2009

(New York, N.Y.) – Senator Charles Schumer pressured the National Basketball Association to dump Adidas if the company outsources production of NBA jerseys.

Schumer said that half of the jerseys worn by players in official league games are made at American Classic Outfitters in Perry, Wyoming County.

Schumer said Adidas plans to cancel its contract with ACO and shift production to Thailand, a move that could cost 100 jobs in Perry.

“I called Commissioner Stern. I told him that Basketball is America’s game and game day jerseys the NBA players wear should be made in the U.S.A., plain and simple,” Schumer said today. “Keeping the facility in Perry should be a slam-dunk. Commissioner Stern said he’d look into it and work with us. He seemed sympathetic. He’s a man of his word, and I think the league understands how unfair this outsourcing is.”

Sourcing:http://www.13wham.com/news/local/story/Schumer-Pressures-NBA-Adidas-Over-Jersey/2lmqRKTvl0u5HyHwqSQ2IQ.cspx

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It’s time to put a smile on the face of globalisation

November 30th, 2009

Ten years ago today, tens of thousands of protesters descended on Seattle, Washington, in an attempt to disrupt the World Trade Organisation’s Millennium conference.

The protesters had no cohesive agenda, but the overriding sentiment was one of anti-globalisation. It was the beginning of a movement that has continued to express vociferous opposition to the practices of multinational corporations and international trade agreements that provide financial benefit at the expense of the environment, fair trade and employment rights.

David Solnit, a protester at Seattle in 1999, now works with the Direct Action Network, a coalition of anti-globalisation groups. “The WTO is deeply anti-democratic,” he says. “We view it as an illegitimate institution, and what happened at Seattle was opposition to trade negotiations that said, ‘Do as I say, not as I do.’ We were opposed to corporations being allowed to dictate economic policy. In many ways, we succeeded; the WTO has been on the verge of death for five years.”

If the goal of the protests was to delay WTO talks, the events at Seattle might be considered successful. Discussions did not resume again until 2001 in Doha, and no tangible agreements were reached. Since then the WTO has had difficulty organising its annual meetings.

However, as Chris Milner, a professor at the University of Nottingham’s School of Economics, points out: “To say that the WTO is dying seems a bit extreme.” One would also be hard pressed to find a direct link between the WTO’s current woes and those protests in Seattle. Nevertheless, the WTO is a deeply troubled organisation. Its problems result primarily from the differences between developed and developing countries.

The number of WTO member countries has increased by 19 to 153 since 1999, representing 95 per cent of global trade, and 30 other non-member observer countries have limited participation in discussions. Where negotiations were once between the US and EU, other big players have emerged, particularly China, India and Brazil. Fragmentation of international production, mainly through outsourcing, means that although global trade has become more integrated in the past decade, the US’s relative share of that trade has decreased.

On the one hand, the deeply integrated nature of global trade has meant that during the most recent recession countries were reluctant to impose protectionist measures because of that interdependence. On the other hand, the relevance of the WTO has diminished as countries, responding to their individual economic and political needs, have chosen to pursue bilateral trade agreements. In 1990 there were around 90 of those; today there are more than 300.

This has changed the dynamics of global trade, but problems remain. One of the chief complaints is the ability of multinational corporations to exploit cheap labour in developing countries, opening factories in which working conditions are often unacceptable. With agreements such as the North American Free Trade Agreement (Nafta) and the Free Trade Area of the Americas (FTAA), multinational companies are effectively allowed to set the terms within which they operate in member countries. Under Chapter 11 of Nafta – which applies to Canada, Mexico and the US – companies can (and do) sue host countries if they consider that their profits are being affected.

But foreign direct investment drives global trade. For it to be most effective and its benefits most widely distributed, it needs to go hand in hand with domestic policies designed to ensure that it benefits the local economy, not just the corporation’s bottom line. Of course, this can have consequences at home; Americans have complained of lost jobs because of American companies moving overseas to cheaper locations. While that is true, foreign direct investment does catalyse a necessary adjustment period in the home country; though the adjustment period is painful, companies that expand overseas generally expand at home as well.

If foreign direct investment led to more symbiotic relationships between countries, rather than being colonial in nature, each would benefit. China, Brazil and India have gained tremendously from globalisation, and bilateral trade agreements have played no small part.

Though the appeal of the WTO may have paled over the past decade, its role as a positive tool in the growth of global trade could be renewed if it were to play a more regulatory role, exerting supervisory powers and ensuring pro-social policies accompany foreign direct investment. Globalisation in itself is neither harmful nor antisocial. What is needed is for it to become more managed.

Investors should be required to do business with local tradespeople. Investment should be accompanied by technology and information transfer, improved infrastructure, and training local people for higher level positions.

International trade is of most benefit when it isn’t carried at the expense of human or environmental health. As trade becomes more integrated, this is more important than ever, and also more likely to become a priority in trade negotiations and agreements. If the WTO wants to revive its reputation and catalyse positive change while ensuring the growth of global trade, it must work to ensure that social benefit is never trumped by corporate greed.

Source:http://www.thenational.ae/apps/pbcs.dll/article?AID=/20091130/OPINION/711299874/1080/NEWS

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TATA CONSULTANCY SERVICES RECEBE DOIS PRÊMIOS INTERNACIONAIS DE TI

November 30th, 2009

Consultoria indiana obtém em 6ª posição no ranking FinTech100 e subsidiária americana é homenageada pela Honda como Fornecedora do Ano.

A Tata Consultancy Services (TCS), empresa de tecnologia da informação do Grupo Tata, recebeu recentemente dois grandes prêmios internacionais como reconhecimento ao padrão de qualidade de seus serviços prestados a clientes do mercado financeiro e do setor industrial.

A companhia foi classificada em 6º lugar na categoria Prestadora Líder Global de TI no FinTech100, uma lista internacional que anualmente contempla os fornecedores de tecnologia de maior destaque no mercado financeiro mundial. Avaliada de acordo com o faturamento do ano fiscal e a porcentagem da receita atribuída aos serviços financeiros, a premiação desse ano colocou a TCS entre as dez primeiras colocadas.

O fato é que mais de 40% da receita da companhia é proveniente de serviços financeiros, bancários e de segurança. Segundo N.Ganapathy Subramaniam, Presidente da TCS Financial Solutions, o título não surpreende, “afinal nosso Global Network Delivery Model, a solução TCS BaNCS e os serviços completos integrados entregam segurança e agilidade aos clientes, além de ser o único meio para conectar-se continuamente com seus clientes ao redor do mundo.”

Além disso, a operação norte-americana da TCS foi agraciada com o Top Honda Performance Award, em que a Honda of America Mfg., Inc. reconheceu a TCS por atingir um excelente desempenho no fornecimento de produtos e serviços que apóiam a fabricação da Honda em Ohio. A nomeação recebida foi a de Supplier of the Year (Fornecedor do Ano) na categoria de Serviços de Tecnologia da Informação. “Em nome da equipe Honda, estamos satisfeitos pelo esforço notável da TCS em satisfazer as necessidades de nossos clientes,” declarou Bill Easdale, Gerente de Divisão MRO (Manutenção, Reparos e Operacionais). “Como prestadora de serviços de TI, a TCS está nos ajudando a responder rapidamente às mudanças do mercado e ao mesmo tempo a fornecer aos nossos clientes ótima qualidade e melhor preço em nossos produtos.”

Sobre Tata Consultancy Services (TCS)[14]

A Tata Consultancy Services (TCS) é a empresa de tecnologia da informação do Grupo TATA, que atua na entrega de serviços de TI, soluções de negócios e outsourcing. A TCS opera em 42 países e conta com mais de 143.000 profissionais. A companhia encerrou o ano fiscal 2008-2009 com faturamento de US$ 6 bilhões.

A TCS América Latina é o braço de negócios da empresa indiana que opera em países como Brasil, Uruguai, Chile, Argentina, Colômbia e Equador. Mais de 7200 consultores fornecem serviços de TI, outsourcing e BPO para mais de 150 clientes. Com operações no País desde 2002, a TCS Brasil conta com mais de 1300 profissionais e cerca de 30 clientes, entre eles Grupo Santander, Cummins, Eaton, Goodyear, Brasil Telecom e Grupo OESP. A companhia possui dois Centros de Desenvolvimento no Brasil, localizados em Barueri (São Paulo) e Brasília, ambos com certificação CMMi 5 (Capability Maturity Model Integration). A empresa detém ainda as certificações máximas referentes à Segurança da Informação (ISO27001) e Gerenciamento de Serviços de TI (ISO20000). Website: www.tcs.com

Source:http://www.segs.com.br/index.php?option=com_content&task=view&id=41798&Itemid=177

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LPO industry to suffer from economic downturn for short term:Report

November 30th, 2009

Facing the heat of recessionary pressure, India’s legal process outsourcing (LPO) industry is likely to see a decline in revenue and is expected to reach $440 million dollars (around Rs 2,000 crore) by 2010 end, a report said.

According to a report by business intelligence & research firm ValueNotes, global economic downturn has slowed down LPO industry and is changing the service provider’s landscape.

“Revenues from the offshore legal services industry were USD 320 million for 2008 and are expected to reach USD 440 million by 2010 end,” it said.

The offshore legal services industry grew at a rapid pace until 2007. However, the slow down in buyer market impacted the offshore industry resulting in falling growth rate.

The industry that was growing at a compound annual growth rate (CAGR) of over 40 per cent over the last four years until 2007, dropped to 28 per cent in 2007-08, and further reduced to 16 per cent for 2008-09.

The fall is primarily due to recessionary cost pressures impacting the global legal services market and the subsequent affect on the number and value of offshoring contracts, the report said.

However, industry experts are hopeful about the future of Indian LPO sector.

Source: http://economictimes.indiatimes.com/infSotech/ites/LPO-industry-to-suffer-from-economic-downturn-for-short-termReport/articleshow/5281754.cms

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Chengdu Home To New Wipro BPO Center

November 30th, 2009

Wipro Technologies has just opened its global delivery center in Chengdu to provide business process outsourcing services to its customers in China and around the world.

A subsidiary of Wipro Limited, Wipro Technologies’ BPO center will have secured facilities, labs and infrastructure for customer projects and can grow to provide a capacity of 1000 seats.

This center will extend Wipro’s expansive portfolio of IT service to its customer with an initial focus in the first year on testing and enterprise application services for the manufacturing, banking, financial services, and insurance industries. The center will provide multilingual services in English, Chinese and Japanese.

Chengdu was reportedly chosen as a location due to its conducive business environment, talented pool of IT professionals and the city’s excellent infrastructure. The center currently employs over 100 people.

Source: http://www.chinatechnews.com/2009/11/30/11110-chengdu-home-to-new-wipro-bpo-center

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Tax regime choking BPO sector, say firms

November 30th, 2009

Business process outsourcing companies are petitioning the Kenyan government to come up with a friendly tax structure that will make them competitive in the region. The firms say the country’s tax regime is so hostile to the sector that it has created a breeding ground for foreign outsourcing companies to thrive.

As a result, they risk losing the expanding outsourcing market to international firms that enjoy an assortment of tax incentives extended to them by their countries. The sector has already sent a taxation structure proposal to the government, asking it to come up with a relatively conducive tax system that will create a level playing field with its international counterparts.

The appeal comes a few months after a study funded by the Canadian International Development Research Council showed that Kenya is yet to catch up with popular BPO destinations such as Mauritius, South Africa, Ghana and India.

The study noted that South Africa, one of the leading BPO destinations in the world, does not have tax incentives but has comprehensive investment, training and funding, while Mauritius had abolished taxes except for a 15 per cent corporate tax.

On the other hand, China offers subsidised world class infrastructure, tax incentives for purchases, zero corporate tax status and a 30 per cent personal income tax rebate to employees working in units in the special parks set up by the government.

Ken-Tech Data Limited Director Munjal Shah says that Kenya should formulate a tax scheme that will expose BPOs to a corporate tax relief of up to five years holiday and a labour tax relief holiday to encourage youth to join BPOs and make it their career succession plan.

Also to be factored in the radical tax shift is the pay-as –you-earn relief, BPO training subsidies as well as the formation of a data security Act. “There is a danger that Kenyan BPOs may opt to relocate to tax-friendly countries such as Philippines, unless the government takes drastic steps to address its outsourcing environment. This in turn could reflect in loss of jobs,” Mr Shah said.

Despite the upheavals, he says, the country is still on the right track to ensuring the sector grows in tandem with technological changes, especially with the coming of faster internet connections. Just before the landing of the fibre-optic cable, the Kenya ICT Board introduced a bandwidth subsidy to the sector operators, which players say has had a major impact on their growth.

In a clear signal that Kenya is willing to make the outsourcing sector thrive, the government in partnership with one of the world’s leading researchers carried out a survey, the findings of which are yet to be implemented. Experts, however, say the findings, among others, will recognise the outsourcing industry as a stand-alone from the tax perspective.

The Ken-Tech boss told Daily Nation that East Africa has no alternative but to promote the sector, because it has a potential of creating huge employment opportunities in the country.

Level-playing field

“Not very many industries have the potential to create direct and indirect jobs for the masses as the BPO industry. There is need to ensure a level-playing field for the players in this infant industry vis-a-vis its global competitors,” Mr Shah said. He added that corporates should now consider shifting their non-core businesses to outsourcing to cut on costs, especially at this time of the economic financial crisis.

Today, Ken-Tech is one of the leading BPOs in the country, offering call centre services, data processing services, transaction processing services as well as digitalisation services. To exploit the recent merger of economies in East Africa, Mr Shah says they will be carrying out market studies to penetrate the region’s markets in the long run.

Source: http://www.nation.co.ke/business/news/-/1006/814436/-/hfrxkuz/-/

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