IT and business services company Logica has selected a new system for order to cash (O2C) processing for order-to-cash processing across its European operations.
Logica said it expects to handle five million O2C transactions annually using the Brainware Distiller system.
“After analyzing the market, we recognized that there was a dearth of solutions to help customers efficiently integrate their O2C operations and ensure the accuracy of their order and billing data. Traditional, manual methods for processing orders, are plagued by significant data inaccuracies, leading to problems such as incorrect shipments and significant delays in the issuance of corresponding invoices,” said Glenn Inniss, head of finance & procurement services for Logica.
“Distiller eliminates manual data entry, reduces processing errors attributable to master data inaccuracies, accelerates order and bill processing, and makes the entire process more efficient both for the end customer and Logica.”
As orders are received, the Distiller technology reads and classifies the documents, extracts specific data fields and line item detail, and then validates it against ERP systems. Once this process is complete, orders are passed for processing via Brainware’s workflow system.
Logica is an IT and business services company with 40,000 employees. It provides business consulting, systems integration, and IT and business process outsourcing services.
Source : http://www.procurementleaders.com/news/latestnews/401-logica-revamps-order-process/
