Archive for January, 2010

DLA Leads on Sale of Legal Outsourcing Firm

January 29th, 2010

The long-dormant buyout market might finally be emerging from its slumber as a trio of U.K. companies were scooped up by British private equity firms.

One of the sales involved CPA Global, a leading legal process outsourcing (LPO) firm, to London-based mezzanine lender Intermediate Capital Group (ICG). According to the Financial Times, ICG is paying $709 million to seal a management buyout of CPA, which is owned by 300 lawyers and patent officers. The deal is being financed with $363 million in debt from a syndicate of banks, and will result in ICG owning close to half of CPA.

David Raff, head of the U.K. corporate group at DLA Piper in London, advised CPA on the acquisition along with corporate partner Kiran Sharma. It’s the second PE deal this week for DLA–the firm also advised U.K. retailer Pets at Home on its $1.5 billion acquisition by buyout firm KKR.

Offshore firm Ogier also advised CPA, which was founded on the Channel Island of Jersey in 1969 and now employs more than 1,200 people across 16 offices in eight countries. Corporate partner Raulin Amy and litigation partner Matthew Thompson led a team from Ogier advising CPA.

There’s no word yet on who represented ICG on the deal. In the past, London-based ICG has turned to British firms Ashurst and Travers Smith for deal work. The two firms advised ICG on its $1.6 billion sale of pharmaceutical support company Marken to Apax Partners in December–the largest private equity buyout in the U.K. last year.

CPA has been on the buyout block for the past several months, amidst reports that some of the company’s founding shareholders were reaching retirement age and wanted to cash out of the business.

Last year it was reported that Anglo-Australian mining giant Rio Tinto had saved $1 million in monthly legal fees by turning to CPA for LPO services. CPA lawyers in New Delhi cost roughly $250 per day, far less than even their most junior counterparts at firms in the U.S. or U.K. Rio Tinto has announced plans to trim its $100 million annual legal budget by 20 percent through the use of LPO providers like CPA.

Large international firms like Baker & McKenzie and Linklaters also have working relationships with CPA, and Patton Boggs recently selected the firm to handle its IP docketing services. Last month CPA also announced it was getting into the M&A advisory business by launching a regulatory enforcement and investigations practice. Montgomery Kosma, a former antitrust associate at Jones Day and Gibson, Dunn & Crutcher, is coheading the group.

A CPA spokesman says the sale to ICG will likely be completed on Friday after the Royal Court of Jersey approves the transaction. Since the firm is incorporated in the Channel Islands, a dependency of the U.K., local courts have final say on the deal.

Source:http://amlawdaily.typepad.com/amlawdaily/2010/01/cpasale.html

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Indian companies unfazed by Obama’s anti-outsourcing call

January 29th, 2010

A day after US President Barack Obama reiterated his plans for creating new jobs, amid rising double-digit unemployment in the US,
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India’s nearly $60-billion outsourcing industry remained hopeful that its top export market will continue to grow with more companies seeking to cut costs by outsourcing work to low-cost locations.

On Wednesday, Mr Obama vowed in his first State of the Union speech that he will make creation of local jobs his top priority in 2010, and hinted that his government could end tax breaks for companies creating jobs overseas.

This is not the first instance of Mr Obama upping his anti-outsourcing rhetoric. In May last year, he had said American companies’ shipping jobs overseas will be required to pay more taxes, and that tax-deferral benefits for such companies will be ended. “It’s a tax code that says you should pay lower taxes, if you create a job in Bangalore, India, than if you create one in Buffalo, New York,” Mr Obama had said.

Som Mittal, president of Nasscom, the country’s association of software exporters, said Mr Obama has several short- and long-term pressures to cope with, but that does not mean any significant impact for the outsourcing industry. “We will be their solution and not the problem,” he said in an interview.

The proposed ‘jobs bill’, which is aimed at creating more local employment in the US, is focused at reviving manufacturing, retail and construction jobs. Last year, Mr Obama had suggested that his government would end tax incentives for American companies creating jobs overseas by removing ‘deferred tax’ on foreign income for these companies. However, no specific proposal has been brought forward to outline the execution of this move.

Also Read
→ Time to end tax breaks to firms that outsource jobs: Obama
→ IT industry worried about US ‘protectionism’
→ No threat to Indian IT industry from Obama plan: Gartner

Mr Obama also mentioned that his government would double America’s exports and also work on the bilateral trade agreements. “These cannot be achieved by following protectionism,” said Mr Mittal.

Experts argue that such protectionist measures are short-sighted because many US companies derive significant revenues from outside the country, and any protectionist stance could lead to a backlash in other markets. Some of the top outsourcing customers, include Citigroup, GE and JP Morgan.

For instance, Citigroup in 2007 generated 52% of its revenues outside the US, and over 60% of its workforce operated from abroad, as its banking business spanned 100 countries. Citigroup’s international revenues stream kept pace through 2008, despite the financial crisis, and amounted to a whopping 74% of the total revenues. Outsourcing experts such as Rodney Nelsestuen, senior research director at US-based TowerGroup said with top US banks seeking to reduce their operational expenses outsourcing could rise, and not contract as feared.

“Outsourcing will increase as a measure to reduce operating costs to offset other cost increases such as a (still not approved but only proposed) new tax,” said Mr Nelsestuen. “The pass-through of an additional cost of business will likely be distributed throughout the customer and supply chain, resulting in higher cost financial services, lower margins, strategies to reduce operating costs, here is where outsourcers will see an expansion of outsourcing, not a contraction,” he added.

Indeed, when Mr Obama proposed that he will attempt to recover over $100 billion from top US banks by introducing new taxes, local sourcing experts said there was no clarity on such proposals to analyse any impact on offshoring. “Increased tax could lead to generally lower investment and greater cost reduction initiatives (such as offshoring),” said Andy Efstathiou, director of US-based research firm NelsonHall’s banking sourcing program.

“Actual bank behaviour would depend on the nature of the tax, the administration has not stated how it intends to implement the tax, it has stated the tax would only last for a few years,” he added.

Source: http://economictimes.indiatimes.com/Indian-companies-unfazed-by-Obamas-anti-outsourcing-call/articleshow/5511170.cms

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Obama’s outsourcing-speak rattles IT stocks

January 29th, 2010

The BSE IT sector has shaved off nearly 3% as the outsourcing bogey came back to haunt the information technology space.

In his State of the Union address, Obama reiterated a campaign pledge to end tax breaks to American companies that outsource jobs overseas. “To encourage … businesses to stay within our borders, it is time to finally slash the tax breaks for companies that ship our jobs overseas, and give those tax breaks to companies that create jobs right here in the United States of America,” Obama had said.

India is among the world’s top five outsourcing destinations, along with the Philippines, Ireland, China and Brazil, according to a Tholons report. India earned revenues of $40 billion from IT-BPO export services in 2008, with the US accounting for 50-60% of the Indian IT companies’ revenues.

The country’s largest IT exporter by sales Tata Consultancy Services has fallen 3.3% at Rs 715, Infosys has shed 2.7% at Rs 2425 and Wipro has weakened by 4.9% at Rs 640.

Source: http://www.business-standard.com/india/news/obama%5Cs-outsourcing-speak-rattles-it-stocks/84340/on

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Obama’s plan not to disturb Indian IT industry

January 29th, 2010

U.S. President Barack Obama’s plan to stop tax breaks for U.S. firms that ship jobs overseas will not have any impact on Indian IT exports industry, according to IT analyst firm Gartner.

Talking to PTI, Gartner Senior Research Analyst Diptarup Chakroborty said, “There is no need for panic. Even if tax breaks are taken away, the US firms have to outsource because that makes business sense for them. If the tax breaks are taken away, it is not going to impact the Indian IT industry adversely. With the global economy looking up, a lot of emerging markets are opening up. The contribution from those markets is going to offset the impact of tax breaks if any.”

The IT regulatory body Nasscom has also sought to downplay Obama’s plan to slash tax breaks for companies shipping jobs abroad, saying the real worry is “protectionism” and not tax breaks. Nasscom Vice President Ameet Nivsarker said, “I think the concerns that we have is about indirect protectionism. I don’t think tax break issue is really the one which is important for us. Obama’s comment was not related to outsourcing. It’s about US companies operating in regions where they get tax benefits.”

Source:http://live.iencyclopedia.org/2010/01/obamas-plan-not-to-disturb-indian-it.html

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Pomeroy IT solutions hosts job fair for 30 new fulltime service desk positions in Hebron, KY

January 29th, 2010

Pomeroy IT Solutions, an information technology (”IT”) services and solutions provider, announced today that it will be hosting a job fair at its US Headquarters at 1020 Petersburg Road, Hebron, Kentucky, on Thursday, February 4, 2010, from 1:00 PM to 7:00 PM EST.

Pomeroy will be adding approximately 30 local Service Desk positions in support of a new multi-year outsourcing contract and the expansion of existing client engagements. The new positions will offer regular full-time employment, a competitive pay and benefits package and a professional work environment. Pomeroy is specifically seeking agents, process analysts and managers with Service Desk experience, Microsoft Office skills, a strong customer service orientation, and technical knowledge of IT hardware, software and related warranty programs. Technical certifications are a plus.

“We are pleased that our clients continue to count on us to perform important Service Desk support for their business operations and IT environments,” said Chris Froman, Pomeroy IT Solutions President and CEO. “In a time when many companies have hiring freezes in effect, the addition of these new positions is great for our company and our community.”

Additional information about the February 4th job fair and other Pomeroy career opportunities can be found on our website at www.Pomeroy.com under ‘News and Events.

Source:http://www.prnewswire.com/news-releases/pomeroy-it-solutions-hosts-job-fair-for-30-new-fulltime-service-desk-positions-in-hebron-ky-82916567.html

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Obama cracks down on outsourcing cos

January 29th, 2010

In a move that could shake the foundations of India’s IT services industry, US President Barack Obama said he will end tax breaks to American firms that ship out jobs abroad.
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‘To encourage … businesses to stay within our borders, it is time to finally slash the tax breaks for companies that ship our jobs overseas, and give those tax breaks to companies that create jobs right in the United States of America,’ he said in his first State of Union address.

‘Now, the House has passed a jobs bill that includes some of these steps. As the first order of business this year, I urge the Senate to do the same… People are out of work. They’re hurting.

They need our help. And I want a jobs bill on my desk without delay,’ he said. India, which has earned the name ‘world’s back-office’, could suffer the most by this move.

According to software services industry body NASSCOM, IT sector’s revenue accounted for 5.8 per cent of India’s gross domestic product in 2008-09, up from 1.2 per cent in 1997-98.

American companies primarily move jobs abroad to save costs, with no dent on services as countries like India boast of an English-educated workforce — be it IT engineers or for jobs that had to be done over phone.

‘But the truth is, these steps won’t make up for the seven million jobs that we’ve lost over the last two years,’ Obama said.

‘Because of the steps we took, there are about two million Americans working right now who would otherwise be unemployed,’ Obama said.

He said job creation would be be the country’s number-one focus in 2010, and called for a new jobs bill. The bill will provide for taking $30 billion of the money Wall Street banks repay and use it to help community banks give small businesses the credit they need.

‘Now, the true engine of job creation in this country will always be America’s businesses. But government can create the conditions necessary for businesses to expand and hire more workers,’ he said.

He also announced that US would invest massively in skills and education of its people. ‘Still, in this economy, a high school diploma no longer guarantees a good job…To make college more affordable, this bill will finally end the unwarranted taxpayer-subsidies that go to banks for student loans,’ he said.

PM warns of inimical forces

Inimical forces, both inside and outside India, are trying to stunt growth of the country, Prime Minister Manmohan Singh today said.

Source:http://newstodaynet.com/newsindex.php?id=21134%20&%20section=8

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Global outsourcing to boom

January 29th, 2010

Outsourcing providers around the world expect demand for their services to expand rapidly, and are adding staff and investing in new services to meet expected growth, according to a PricewaterhouseCoopers survey.

The survey found the industry is transforming due to the emergence of new providers worldwide, as well as existing outsourcers’ efforts to expand into new markets.
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It also revealed outsourcing companies in North America and India, which have long dominated the industry, are being challenged by competition from Latin America, Eastern Europe, and Asia. This includes service areas such as contact centres, business process outsourcing, and IT outsourcing.

According to the survey, 62% of service providers said they plan to expand the scale of their existing offerings.

“Growing competition has transformed the outsourcing industry into a global race for market share,” says PricewaterhouseCoopers MD, Dr Charles Aird. India’s success as the world’s back office has motivated other developing countries with well educated and underemployed populations to seek to duplicate their experience, he adds.

On the rebound

The survey also found that the 2009 economic crisis reemphasised the importance of cost savings and efficiency improvement as the top strategic reasons for outsourcing, followed by access to qualified personnel.

The International Association of Outsourcing Professionals (IAOP) agrees, saying: “Companies will return to using outsourcing to recapture innovation and provide flexibility in 2010 versus simply saving money.” However, global economic uncertainty will continue to impact the industry, it adds.

“Coming off a year of tremendous pressure, the outsourcing industry is expected to enter the next decade with positive signs of rebounding,” says IAOP chairman, Michael Corbett. As companies recover from these tough economic times, outsourcing will enable them to emerge as leaders in the new global economy, he explains.

According to PricewaterhouseCoopers, a large number of service providers expect to begin new software development and IT service contracts in the next 18 to 36 months.

Source:http://www.itweb.co.za/index.php?option=com_content&view=article&id=29841:global-outsourcing-to-boom&catid=69:business&Itemid=58

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