Philippines’ biggest BPO event celebrates a decade promoting the e-services sector

January 24th, 2010 by Rahul Jain Leave a reply »

The 10th e-Services Global Sourcing Conference and Exhibition, the largest ICT/BPO event in the Philippines, is expected to haul in 120 exhibitors and 1,440 trade buyers on February 8-9, 2010 at the SMX Convention Center, Pasay City.

In 2009, the show generated close to $100 million export sales and 1,400 trade visitors. Some 800 business meetings were held at the booths and 115 business matching activities were arranged in the show, according to Trade Secretary Peter B. Favila.

As the show marks its first decade, the fledgling industry that employed a few thousand employees in little known call centers in 2001, has grown to a US$6 billion business, the single biggest employment growth sector in the country todate.

“This year, the BPO industry projects to attain $11-13 billion revenues, generate 650,000 to 900,000 new jobs and gain 10 per cent of global market share,” the Trade Secretary predicted.

An American global brand engaged in end-to-end services has returned to the Philippines after their visit to e-Services to close their deals with three Philippine BPO companies, he revealed.

“So, for 2010, our goal is to assist companies exhibiting in the show to pump up their business and find new customers.”

For next month’s event, the organizers have invited key speakers from the U.S. and Europe to discuss emerging BPO business models, green IT and technology economies.

“We also pay tribute to the innovators in Philippine ICT and BPO for ten years in the e-Services Awards Hall of Fame and we are featuring an investors’ program to bring in more business and jobs here,” Secretary Favila elaborated.

“We are also bringing our IT/BPO companies to the Game Developers Conference in the U.S. this year as well as our other players from creative e-services to the Hong Kong International Film and TV market so we can strengthen our image not just as a center of excellence in ICT and BPO but also in the emerging field of creative process outsourcing.”

The Center for International Trade Expositions and Missions (CITEM) is the lead agency in the e-Services event. Partner agencies include the Board of Investments, the Foreign Trade Services Corps, the Regional Operations and Development Group and the Commission on Information and Communications Technology (CICT).

Source:http://www.mb.com.ph/articles/240035/philippines-biggest-bpo-event-celebrates-a-decade-promoting-eservices-sector

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