They can’t practice on North American soil, but their work often forms the basis American and Canadian lawyers build their legal arguments on.
In recent years, Filipino lawyers retained by outsourced IT services firms in Manila have built a steadily growing online legal process and research market. Legal process and research is among the new tech services being pushed by the Philippine government, which last year saw combined outsourced IT services revenues soar to $7 billion.
Electronic discovery legislation in Canada and the U.S. is largely fueling the demand for outsourced legal work, according to Jay Manahan, director for business development of Sencor, a Philippine online research and analysis research firm headquartered in Makati City, the business district of the country.
“Twenty-five years ago, we were purely a data entry shop. E-discovery legislations in the U.S. and Canada, which began surfacing in 2005 and 2006, encouraged us to venture into attorney-level work,” said Manahan.
The company now employs more than 100 full-time lawyers. That number can swell up to 400 during “peak seasons” according to Manahan who looks more like a fresh college graduate than a business executive in his mid-thirties.
“Essentially, we’re a big law firm, but our lawyers don’t appear in the Philippine courts,” Manahan said.
Three-tiered legal services
Of last year’s $7 billion total IT outsourcing revenues, some $5 billion could be credited to work brought in by call centres. So-called knowledge process outsourcing (KPO) such as legal and medical transcription and processing was a close second with more than $1.18 billion in revenues for the same period.
Firms like Sencor typically offer three types of legal services:
• High-end analysis of contracts, articles of incorporations, pleadings as well as preparation of legal documents. This is often carried out by full-time attorneys who have passed the bar.
• Lower-level legal work such as reviewing legal documents and some legal research. This type of work is primarily done by law school graduates.
• Low-end research and documentation. These are often assigned to law students who have been trained in U.S. and Canadian legal and regulatory requirements and practices
According to Manahan, his company can often save clients up to 50 per cent or more in expenses. “Corporate attorneys in large firms could easily charge anywhere from $300 to $600 per hour for their services. Lawyers in Manila can do the job for half of that amount.”
The 12-hour time-difference between continents provides another market advantage. In many instances, North American clients send over assignments to Manila at the end of the day. While the client sleeps at night, Filipino researchers work on the assignment because it is morning in the Philippines. The client returns to work the next day to find the finished work in his e-mail in-box.
Source:http://www.itworldcanada.com/news/north-american-law-firms-outsourcing-legal-research/139992
