Wipro Technologies has been awarded the Nasscom IT Innovation award in the Process Innovation category for the year 2009 at the NASSCOM India Leadership Forum 2010. The firm has received this award for its innovative application services model—Cigma (Centre for Integrated Global Management of Applications).
Cigma enables customers to manage IT outsourcing engagements through business-linked KPI’s rather than traditional IT SLA’s.
The Nasscom Innovation awards are given to companies to showcase their innovation and to encourage innovative practices across the IT-ITES industry. The award recognizes innovation in a company’s business processes, models, inputs, go-to-market strategies and delivery models to realize significant business value.
N S Bala, Senior VP, Manufacturing Business Unit, Wipro (a company that incubated Cigma) said, “Cigma has contributed significantly in enhancing the depth of engagement with our customers as well as positioning us higher in the value chain. Cigma enables an integrated business process view of multiple services, thereby enabling better business outcomes.”
Congratulating Wipro, Ameet Nivsarkar, VP, Nasscom said, “Innovation will be the biggest driver and differentiator in the coming years. The Indian IT-BPO industry has maintained an edge by constantly innovating—not only with new solutions, but also new processes and business models. Wipro’s platform is the perfect example where technology has contributed significantly in streamlining an internal process that will provide tremendous value to clients.”
Source:http://informationweek.in/Software/10-02-12/Wipro_wins_Nasscom_Award_for_Process_Innovation.aspx
