NewMarket Technology, Inc.’s subsidiary RKM IT Solutions recently renewed its annual services agreement with Bigott Cigars of South America to outsource their entire helpdesk services for the fourth consecutive year. NewMarket has a focus on growing its outsourcing services offering to improve the Company’s percentage of revenue resulting from recurring contracts. NewMarket provides systems integration services, to include technology reseller, customization, integration, outsourcing and support services, in Southeast Asia, Latin America and North America, as well as China, and is actively expanding its business services into the growing markets of East Africa.
Bigott Cigars is a more than 80-year-old, high-quality tobacco producer headquartered in Venezuela. Bigott controls 87% of the market share in Venezuela and markets their products to the public under the brands Belmont, Consul, Lucky Strike, Kent and Viceroy. Additionally, Bigott is the first private company in Venezuela to contribute to the state treasury and a member of the British American Tobacco Group. The British American Tobacco Group, more than 100 years old, has 81 factories in 64 countries and controls 14.6% of the world market.
RKM is a subsidiary of NewMarket Technology and an established systems integration firm based in Venezuela servicing northern Latin America. RKM is one of the largest Microsoft Large Account Resellers in Venezuela and received the prestigious Associate of the Year in Advanced Infrastructure Solutions award at FOCUS 2009.
Source:http://www.marketwatch.com/story/newmarket-technology-incs-rkm-it-solutions-renews-outsourcing-services-contract-with-bigott-cigars-2010-04-22?reflink=MW_news_stmp
