Mahindra Satyam, formerly Satyam Computer Services, today said its business process outsourcing unit has entered into a partnership with Africa’s Direct Channel Holding Ltd.
The financial terms of the partnership were not announced.
Under the alliance, Mahindra Satyam BPO will help Direct Channel Holding expand its services in Africa, the company said in a statement.
Direct Channel Holding, a Johannesburg-based BPO, has centres in Durban, Cape Town, Nairobi and Lagos.
“This step-of extending our global delivery footprint will offer our customer the option of multiple delivery locations,” Mahindra Satyam BPO Chief Executive Officer Vijay Rangineni said.
In turn, Mahindra Satyam BPO plans to extend its service offerings to its global client base, who already have operations in Africa or are considering Africa as an alternate delivery centre, he added.