Archive for June, 2010

Expert explains benefits of IT outsourcing

June 29th, 2010

IT outsourcing brings numerous benefits and can work particularly well for small to medium sized enterprises (SMEs), an expert has said.

According to Billy Curry, tech industry analyst, outsourcing provides “measurable competitive advantages”.

In a piece that appeared on ezinarticles.com, Mr Curry listed the multitude of plus points related to IT outsourcing, which included a reduction in costs and improved performance.

He also said that response times to technical issues were much quicker and the level of expertise offered by providers meant problems were addressed effectively.

“Outsourcing IT tasks means you have an accurate costing. More importantly resources can be better managed to deal with core requirements,” Mr Curry commented.

For SMEs the main benefit of outsourcing is getting a higher return on investment and having qualified support to call on, which may not be available from an in-house team, he added.

Source:http://www.ihotdesk.com/article/19863685/Expert-explains-benefits-of-IT-outsourcing

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Emergn announces agile-based project management outsourcing

June 29th, 2010

A global professional services and business agility firm, today introduced emergnDelivery, a resource for companies requiring outsourced management of software development projects. emergnDelivery focuses on providing the maximum value from offshore initiatives.

A high-value Global Workforce Management model, emergnDelivery enables companies to extract the maximum value from their offshore initiatives with limited investment and maximum flexibility. Agile and lean practices are integrated into the process from the earliest contract negotiation stages, using the company’s emergnContract service to foster collaboration, communication and flexibility at every stage of the relationship.

emergn builds teams from the company’s network of offshore and near-shore partners throughout China, India, Russia and Eastern Europe to deliver client projects based on their exact specifications.

emergn manages these teams using proven practices sourced from emergnEnablement, a knowledge platform based on over a decade of implementing projects using lean and agile principles. The platform provides companies with a blend of agile and lean practices and principles to deliver the highest value back to the client.

emergn focuses projects managed through emergnDelivery on continuous improvement, value and education, while offering the client the opportunity to regain ownership of the project and the team at any point after a pre-determined initiation period. This flexibility ensures that clients can continue to reap the benefits of project resources and intellectual property investments.

“The launch of emergnDelivery is a clear next step to address the growing demand for true agile-based project management outsourcing,” said Raffaele Iodice, Executive Vice President of emergn.

“The full integration of emergnEnablement, emergnContract and emergnDelivery is an excellent example of emergn’s abilities to translate proven lean and agile business principles across all levels of the organization.”

emergnDelivery focuses on integrating proven agile principles from the contract development stage, through education, consulting, execution and ultimate project delivery.

Using emergnEnablement as the foundational knowledge for this service, clients benefit from the understanding that the model used to manage their project has been repeatedly proven to deliver the highest value for their investment.

Source:http://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&newsId=20100629005227&newsLang=en

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China it outsourcing giant to debut on nasdaq

June 29th, 2010

Plans to debut on the global market of the Nasdaq with ticker symbol HSFT this week.

According to prospectus submitted to the US Securities and Exchange Commission (SEC), it intends to raise about USD 111 million via issuing at least 7.4 million ADSs (American Depository Shares) on the US bourse.

In detail, it plans to issue 6.4 million ADSs and the underwriters have the right to acquire 1.1 million ones additionally. An ADS is equivalent to 19 ordinary shares and the price is expected to range from USD 11 to USD 13.

hiSoft was established in 1996 and has grown into China’s second-biggest IT outsourcing company by operating revenue. It focuses on providing service to clients in the US and Japan such as Microsoft, HP and Sony.

Its operating revenue rose 40 percent in the first quarter of this year, with profit up 100 percent.

Source:http://www.tradingmarkets.com/news/stock-alert/hsft_china-it-outsourcing-giant-to-debut-on-nasdaq-1011127.html

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Outsourcers target security VARs

June 29th, 2010

The firm that acquired Data Integration (DI) last week has predicted that more security and networking VARs will be bought by global outsourcing firms.

London-listed business processing giant Xchanging grabbed Basing­stoke-based DI for up to £9m in cash, building on a long partnership between the two firms.

This mirrors the recent purchases of security VARs Integralis and Vistorm by service goliaths NTT and EDS, respectively, as well as the recent VAR acquisition spree of Capita.

Paddy Byrne, executive director of the UK region at Xchanging, said that DI would improve its proposition for clients such as the London Metal Exchange. “At the heart of Xchanging is our ability to connect with customers. We do not have a reseller platform and we need additional secure networking and cloud skills,” he said.

“Security and networking are a natural part of what most major technology outsourcers are going to want. Clearly there will be a lot of activity in this space,” he added.

The DI brand will be transitioned over time, according to Byrne. The deal includes a £2.5m earn-out clause, and he indicated that management are likely to stay on.

“We have no intention of diminishing the purchase.”

Jonathan Lassman, managing director of NTS, said: “Another one of our competitors has been bought by one of the big boys. Vistorm, Integralis and Netstore are all after the 10,000-plus-user deals and DI will be too.”

Source:http://www.channelweb.co.uk/crn/news/2265617/outsourcers-target-security

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Measure for bids, outsourcing may not make ballot

June 29th, 2010

The fate of a proposed November ballot measure that would force San Diego to seek competitive bids for certain services and allow the city to directly outsource without dealing with unions was uncertain Tuesday.

The county Registrar of Voters announced Monday that City Councilman Carl DeMaio, who is supporting the measure, failed to gather enough valid signatures to put it on the ballot. Per state law, the registrar attempted to verify a random 3 percent sampling of the 134,441 signatures DeMaio spent months collecting.

DeMaio has one chance to still qualify the measure by paying for the registrar to conduct a signature-by-signature verification, a costly process that he has said he would do if necessary, The San Diego Union-Tribune reported.

City Clerk Liz Maland told the newspaper she has yet to receive a cost estimate from the registrar on the verification process, but she indicated that timing may be more of an issue.

Source:http://www.10news.com/news/24079056/detail.html

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Outsourcing center premiers new “Best india-to india relationship” award category

June 29th, 2010

The Outsourcing Center, the world’s most prominent internet portal for authoritative information on outsourcing has launched the “Best India-to-India Relationship” category award as a part of its Outsourcing Center’s Outsourcing and Sourcing Excellence Awards program for 2011. The Awards will now comprise of an India category, focusing on exceptional outsourcing relationships in the Indian sub-continent. The “Best India-to-India Relationship” aims to bring forth outstanding Indian relationships based on all aspects of creating, sustaining, and enhancing outsourcing and sourcing arrangements and continually collaborating to ensure success in achieving their objectives and mutual benefits.

Nominations for the 2011 Outsourcing and Sourcing Excellence Awards are continuing to be accepted. Forms and instructions are available at www.outsourcing-awards.com. The last date for submission of nominations is July 23, 2010.

“Since 1997, the Outsourcing Excellence Awards have benefitted companies worldwide by identifying and showcasing global best practices and trends that they can use as benchmarks for excellence in partnering to achieve significant value. This year we introduced the India-to-India relationships category as we realized that in the past Indian firms such as HP India, Bharti Airtel Ltd, Firstsource and Wipro, have participated and have been declared winners for our global category awards,” stated Debra Floyd, Chief Operating Officer, Outsourcing Center. “We decided to include an India-to-India specific category, which would enable us to highlight many more of such relationships. Moreover, all the nominees would benefit through the awards process as they review the strengths of their relationships and the results they have achieved,” added Floyd”

This year, the Outsourcing Center is also launching a partnership for the Outsourcing and Sourcing Excellence Awards with Sourcing Interests Group (SIG), a membership organization widely recognized as a leader in providing forums for sharing best practices and thought leadership in sourcing and outsourcing.

“Our partnership with SIG allows us to expand our commitment to honor the world’s best business alliances by recognizing excellence in souring as well as outsourcing. The judges will For several years in the past, Outsourcing Center recognized outsourcing excellence at our SIG Summits. This partnership and commitment allows us to bring the esteemed recognition of Outsourcing Center’s Awards back to all of our members and prospects, enabling both of us to honor leading companies across a broader range of categories and innovations in both outsourcing and sourcingconsider one set of criteria for outsourcing nominations and separate criteria for sourcing nominations,” stated Floyd.

“We are excited to partner once again with Outsourcing Center,” said Dawn Evans, President and CEO, SIG. “.”

The winners’ stories will be featured in the prestigious Annual Awards issue on Outsourcing Center website (www.outsourcing-center.com) and Sourcing Interests Group website (www.sourcinginterests.org). Winners will also be invited to a celebration that includes an exclusive educational event of lessons and insights from each winner, a roundtable winner-only lunch and discussion, and a black-tie dinner and awards presentation deemed the “Oscars” of Outsourcing, hosted by SIG at the Ritz Carlton Hotel in Amelia, Florida, in March 2011.

Articles and white papers profiling participants in the 2011 Outsourcing and Sourcing Excellence Awards program will present the SIG and Outsourcing Center readers’ communities with comprehensive insights into current developments in successful outsourcing and sourcing relationships worldwide. Historically, the awards’ findings include a wide range of information on successful alliances and make valuable contributions to the growing demand for insights into critical success factors of strategic outsourcing and sourcing.

Source:http://www.prlog.org/10765817-outsourcing-center-premiers-new-best-india-to-india-relationship-award-category.html

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Outsourcing companies have a big IT week

June 29th, 2010

Contrary to the slowdown projected for IT outsourcing growth, in just a span of a few days, three big outsourcing companies won IT outsourcing contracts all from different regions in the world.

On the 14th of June, Indian company HCL Technologies (NSE:HCLTECH) signed a five year, $79 million IT infrastructure outsourcing agreement with Singapore Exchange. The said contract is part of a $179 million project to speed up the bourse’s trading systems. The project is expected to establish the fastest trading system in the world (90 microseconds per transaction) for Singapore Exchange, as part of its Reach Initiative. According to Mr. Bob Caisley, EVP and CIO at the Singapore Exchange, the Reach Initiative is expected to “provide customers with the fastest access to Asia.” Revenue from the deal is expected to start coming in during the last quarter of the year, while steady state revenues will flow in by first quarter 2011.

The second company to land an IT deal this week is fellow India company Tata Consultancy Services Ltd. (NSE:TCS) On the 16th of June, TCS won a multi-year outsourcing contract with Nordic mobile communications provider, Telenor Norway (OSL:TEL). The contract will involve IT application maintenance and development services for Telenor Norway, currently the 6th largest mobile phone operator in the world. TCS, meanwhile, had been ranked as the leading outsourcing provider in the Nordic Region by global sourcing advisory firm, Equaterra just last month. Financial terms of the deal were not disclosed, but will likely pose both beneficial financial and strategic opportunities for TCS.

The third and last company to sign an IT outsourcing deal last week is none other than technology giant, IBM (NYSE:IBM), who signed a five year Integrated Management Services (IMS) agreement with another Telecom firm, Quippo-Wireless Tata Tele Info Services (Quippo-WTTIL) on the 17th of June. IBM will be providing technical support and hardware, mailing and infrastructure management software applications for Quippo-WTTIL. The financial terms of the deal were also not disclosed. This is however, the fifth such deal that the Big Blue has signed, along with Bharti Airtel (NSE:BHARTIARTL), Vodafone Essar, Idea Cellular (NSE:IDEA) and Bharat Sanchar Nigam Ltd or BSNL.

A lot more deals are expected to come through especially during the last two quarters of the year, not just for IT but also outsourcing in general. IT outsourcing growth, however, is projected to slow down, with renegotiations, not new contracts, that are expected to comprise a big bulk of contract signings for 2010—approximately $12 million in annual contract value. And while the trajectory for IT outsourcing may change yet, with only half the year gone by, last week’s performance did not likely cause a ricochet.

Source:http://seekingalpha.com/instablog/408130-outsourcing-insider/77606-outsourcing-companies-have-a-big-it-week

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