Archive for June, 2010

Philippines – Arroyo years saw dramatic surge of RP ICT sector

June 28th, 2010

Many milestones in the country’s information, communication and technology (ICT) sector have been achieved under the term of President Gloria Macapagal Arroyo, according to the national commission that pursues ICT buildup in the country.

Ray Anthony Chua, Chairman of the Commission on Information and Communication Technology (CICT) who holds the rank of cabinet secretary, said today at a news briefing in Malacanang that the Arroyo years were undoubtedly a period of unprecedented developments in ICT.”

Among the milestones achieved under the President’s watch according to Chua, was the historic automated national elections last May which has been long planned as a priority project of the outgoing Chief Executive.

The country’s first automated polls, Chua said, modernized the country’s electoral process and ensured credibility in the results.

“In general it was a very successful automated election where results were delivered with speed and results made available on the day of the exercise. This brought credibility to a process much-maligned in the past,” he said.

Another achievement, according to Chua, was the dramatic surge of the business process outsourcing (BPO) sector which has been a major contributor to economic development as the industry chipped in more than USD 7 billion in export revenues last year.

Chua said that from 2,000 employees in the year 2000, Philippine BPO employment grew tremendously to about 500,000 at present.

He pointed out that the country has already made a name for itself as one of the leaders in ICT after the national outsourcing association in the United Kingdom named the Philippines as the “off-shoring destination of the year” for the second time last year.

“Now we are seen as the number 2 player in the world next to India which is something for a country of our size and our level of development,” Chua said.

In terms of technology use in education, Chua said that one of the most important initiatives of the President is to computerize all 6,000 public highs schools in the country. He said that the government to date has already placed computer laboratories in 5,000 schools with about 4,000 equipped with internet connectivity.

Chua said that the country today has 70 million mobile subscribers compared to 6 million users in 2000. “Practically every Filipino has a mobile phone” Chua said.

He also highlighted that 24 million people in the country already have access to internet, buttressing CICT’s mandate to provide the technology for every Filipino.

Source:http://www.isria.com/pages/28_June_2010_125.php

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LAN systems hosts Dacula business association lunch

June 28th, 2010

LAN Systems, a leading Atlanta IT Outsourcing company, hosted the Dacula Business Association June lunch. The attendees enjoyed the networking opportunities at the business meeting and a presentation on social media.

The Dacula group has grown to include many businesses from Gwinnett County and beyond. “LAN Systems is pleased to be part of this growing group,” said Lauren Maxwell, Business Development Manager. “Our presentation on social media was very targeted. We suggest that businesses guard their corporate personality and deliver the right message through their social medial initiatives.”

The presentation is an abbreviated version of the training workshops offered by LAN Systems. Workshops are designed for those that want to increase their company reach and promote their products and services using Social Media. This type of training is part of the ongoing educational offerings from LAN Systems on topics of business interest.

Discussion included how to create and update social media platforms used to promote business. The most used platforms and tools to aid in getting the most from your social media investment were discussed.

“Strategy is the foundation of any social media initiative,” said CEO Mary Hester. “We help businesses develop social media marketing goals and policies to safeguard their image.”

Social media allows businesses of all sizes to reach a wide audience and add personality to the corporate message at a fraction of the cost of traditional marketing campaigns. But companies have to be watchful of the results of their social media presence.

Topics included LinkedIn, Facebook, Twitter and blogging. Emphasis was placed on the most used and most effective types of social media and the strategy needed to run a successful social media campaign. Often, getting started and understanding the time investment is the most difficult part.

“This presentation was a great opportunity to introduce social media concepts to those that want to delve deeper into social media,” said Liz Hansen, Senior Account Executive. “Everyone realizes how important social media is for businesses today and the importance of using tools to run a successful campaign.”

LAN Systems ( http://www.lansystems.com ) has a LinkedIn group, Social Media Strategies for Business, where the discussion can continue. The group is devoted to helping businesses understand and use social media for positive impact.

Source:http://www.sbwire.com/press-releases/sbwire-48724.htm

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Pegasystems and Tata Consultancy Services form global strategic alliance

June 28th, 2010

Pegasystems Inc.,  , the leader in business process management  and a leading provider of customer relationship management solutions, and Tata Consultancy Services , the leading IT services, business solutions and outsourcing firm, today announced a global strategic alliance to strengthen TCS’ BPM practice and provide industry-leading BPM solutions and services to worldwide clients.

The Pegasystems and TCS alliance will bring together the breadth and depth of TCS’ domain expertise across multiple industries with Pegasystems’ solutions to deliver robust business process management solutions for its clients. The TCS and Pegasystems strategic alliance will focus on all vertical markets serviced by TCS. Pegasystems’ patented Build for Change(R) technology provides agile, configurable business platforms. Through this, TCS clients will be able to better adapt to ever changing business needs.

“BPM projects have gained momentum among many global organizations throughout the economic downturn and have continued as the climate improves,” said Michele Cantara, vice president of research at Gartner. “The growth trajectory in the market has presented many opportunities for BPM software vendors and systems integrators to work together to meet the demands that today’s global organizations require. Gartner’s ‘BPM sweet spot’ identifies this as projects where processes change frequently, with business users requiring the ability to make changes to the processes. With BPM, software vendors and systems integrators are able to take a more agile approach to process improvement to provide rapid returns on investment to their shared clients. Most organizations who ‘do BPM’ need a mix of technology, change management, business transformation, and domain expertise. A combination of resources from BPM software vendors and systems integrators gives companies access to this expertise, and when BPM software vendors and systems integrators share the same agile methodology for BPM, time to process improvement is greatly accelerated.”

“Customers are looking to transform their existing business environment to ensure flexible, scalable and automated business process work flows,” said Suresh Muthuswami, Vice President and Head, Insurance at TCS. “This strategic alliance will take advantage of Pegasystems industry-leading SmartBPM platform and industry frameworks and TCS’ Global Network Delivery Model(TM) to help our customers increase the efficiency and agility of their IT operations.”

“Today’s global organizations are looking to harness the power of BPM to drive business transformation projects that provide a rapid return on their investment,” said John Barone, Managing Director, Global Strategic Alliances at Pegasystems. “Pegasystems is committed to working with best-in-class solutions integrators, such as TCS, to help in the delivery of our industry-leading technology. We feel that our solutions combined with the expertise and global scale that TCS provides bring a strong value proposition to many of the world’s leading enterprises.”

Source:http://www.marketwatch.com/story/pegasystems-and-tata-consultancy-services-form-global-strategic-alliance-2010-06-28?reflink=MW_news_stmp

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Savvis enables private datacentres in the cloud

June 28th, 2010

IT outsourcing firm Savvis has officially released a service enabling enterprise customers to build a private virtual datacentre residing within the firm’s cloud-based infrastructure.

Now called Savvis Symphony Virtual Private Datacentre (VPDC), the service was first disclosed last year under its development codename of Project Spirit, but was available only to customers on the test programme before today.

The platform enables customers to quickly build and securely deploy virtual infrastructure in the cloud, doing away with the need to physically procure, configure or manage any hardware, according to Savvis.

“The gist of this release is that we are now offering the ability to build enterprise-class infrastructure in the cloud on a pay-per-use basis,” said Brian Klingbeil, managing director for Savvis in EMEA.

Administrators can simply go into the Savvis web portal to add resources, and can even drag-and-drop servers between firewalls, he added.

Key differentiators when compared to other cloud providers are the security, enterprise support and service-level agreements that Savvis can offer, Klingbeil claimed.

“SAN-quality storage is also available, whereas in mass-market clouds these kind of things are typically not available,” he said.

Another unique selling point is the ability for customers to choose where their virtual datacentre is hosted. Savvis has 18 datacentres across Europe, North America and Asia, but a UK firm, for example, can specify that their infrastructure is hosted in Europe because of data protection concerns.

Symphony VPDC is also being offered in three service tiers with differing performance, reliability, scalability and support levels, starting with Essential and Balanced at launch. The top-level Premier tier will be available at a later date.

“You can work in a development environment at a low cost then, if the project comes to fruition, you can promote that application or service up to a higher level for production availability,” said Klingbeil.

The customer’s ability to choose location also depends on the service tier level, with Essential customers able to choose by global region, Balanced customers able to specify a country (or area of the country in the US), while top tier customers can select down to the metropolitan area.

On the infrastructure side, Symphony VPDC runs on Cisco’s Unified Computing System server hardware with Nexus switches and Compellent storage, plus VMware for the virtualisation layer.

Savvis said that public pricing announcements for Symphony VPDC are “pending “, but claimed it has created a dramatically simplified pricing model compared to other available cloud services.

For example, basic services such as load balancing, IP addresses, firewalls and resource guarantees are included in the monthly VPDC fee. Rival operators typically charge for each of these as separate items, according to Savvis. Customers can also trial the service before signing up.

In a study published earlier this month, Savvis reported that IT infrastructure at UK enterprises is predicted to drop from 90 per cent on-premise today to just 23 per cent in 10 years’ time.

Klingbeil explained that, in the short term, companies will be focused on migrating applications to be cloud-ready, and in the medium term on hybrid cloud solutions. Going all or mostly cloud-based will be a long-term shift.

“We pride ourselves at Savvis on having a prescriptive set of services that allows people to follow that path at the speed they choose,” he said.

Source:http://www.v3.co.uk/v3/news/2265505/savvis-enables-private

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Thought Outsourcing

June 28th, 2010

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Asustek plans to outsource motherboards and graphics cards to ECS, say sources

June 28th, 2010

Asustek Computer reportedly plans to outsource some of its production of motherboards and graphics cards to rival company Elitegroup Computer Systems (ECS) as part of efforts to expand its outsourcing policy to reduce its dependence on Pegatron Technology, while boosting its profitability, according to industry sources.

Asustek declined to comment on market reports, although the company has recently accelerated its outsourcing strategy by adding Foxconn Electronics (Hon Hai Precision Industry) and Quanta Computer as its production partners for notebooks and Eee PCs and also including Foxconn as its OEM maker of Garmin-Asus smartphones.

Meanwhile, Pegatron is also reportedly soliciting motherboard and graphics card orders from Gigabyte Technology, which is currently cooperating with Foxconn International Holdings (FIH) and Global Brands Manufacture (GBM) for motherboard and graphics card production, the sources added.

Source:http://www.digitimes.com/news/a20100628PD208.html

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Cutting back on security spending a false economy

June 28th, 2010

Security should remain a key priority for IT outsourcing customers as cutting back on protection now could leave them at risk, according to Equifax.

Research released by ABM last week revealed 29 per cent of organisations have cut back on their security budgets in the last two years, but during the same period around half have experienced an increase in incidences of theft and fraud.

Neil Munroe, external affairs director for Equifax, said businesses which reduced their security spending were taking “a very short-term view” that could ultimately damage them.

He added that the current financial climate made it more likely that financial crime would occur.

“People get increasingly desperate, and you find therefore that there is a lot more temptation for these things to happen inside businesses,” he explained.

“It could be a false economy to take security resources out.”

According to a survey commissioned by Orange, 26 per cent of small to medium sized enterprises view protection from security risks as their least important business priority.

Source:http://www.ihotdesk.com/article/19860606/Cutting-back-on-security-spending-a-false-economy

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