General Motors this week said it has renewed two contracts calling for consulting and technology outsourcing provider Capgemini to manage and support the automaker’s key dealer and sales and marketing systems.
News of the deal follows GM’s five-year, $2 billion contract renewal with HP which will continue to provide the auto maker with a wide range of IT services, including support for manufacturing software.
Capgemini estimated the combined value of the two five-year agreements at $250 million.
Under the new contracts, Capgemini will provide GM with application development, systems integration, and support services and help desk services related to the company’s global sales & marketing and dealer systems. Capgemini said it will also provide hosting services for test and development servers related to those systems.
GM said the systems are used by sales and marketing employees and dealers in 38 countries.
“Dealers who sell and service GM vehicles are vital to building strong, positive relations with our automotive customers around the world,” said GM Vice President for IT and CIO Terry Kline in a prepared statement. “Capgemini’s continuing network support helps our dealers provide even better service to our customers as we design, build, and sell the world’s best cars and trucks.”
Source:http://www.managingautomation.com/maonline/exclusive/read/GM_Renews_Two_More_IT_Outsourcing_Deals_257420
