CSC today announced it was named the top provider in information technology (IT) services in the Vanguards in Insurance Practices Awards and also received a RAVE Award Honorable Mention for its Agency Link agent portal software.
The awards were presented at the ACORD LOMA Insurance Systems Forum, hosted by ACORD, a nonprofit insurance standards organization, and LOMA, a worldwide leader in learning and professional development within the insurance and financial services industry, and were determined by insurance carriers who either named the top technology providers in various categories or shared their client experiences.
Vanguards in Insurance Practices Awards
Providing a broad range of IT services, including consulting, data transformation, software testing and outsourcing, CSC has won first-place honors in the IT Services category every year since the award was established in 2007. For the Vanguards in Insurance Practices survey, the sponsors, Insurance Networking News and research firm Celent, ask insurance carriers in the United States and Canada to rank the top insurance technology providers across several categories. Factors impacting the choice of preferred vendors include vendor responsiveness, vendor stability, perfect functionality/service fit, modern technology, long-term partnership potential and aggressive pricing. This year’s results reflect 2,000 responses from Insurance Networking News readers.
RAVE Award 2010
In addition, CSC’s Agency Link software received a RAVE Award Honorable Mention. These awards are sponsored by Tech Decisions and industry research and advisory firm Novarica. Rather than being chosen by a board of experts or an open online poll, the winners are those that received the highest aggregate rankings from a group of current clients using Novarica’s Average Customer Experience (ACE) ranking methodology.
Agency Link is an agent portal that helps carriers and their agents more effectively sell and service their property and casualty insurance policies. It allows agents to rate, quote, underwrite and issue new policies and gain access to a wide range of customer service functions.
“With one of the industry’s broadest portfolios of insurance software, consulting and IT services, CSC is committed to providing solutions that address mission-critical client needs,” said Ray August, president of CSC’s Financial Services Group. “These industry acknowledgments validate CSC’s consistent delivery of high-quality products and services and our ability to help insurance companies achieve business results.”
Source:http://www.marketwatch.com/story/insurers-choose-csc-as-the-top-it-services-provider-for-third-year-2010-07-07?reflink=MW_news_stmp
