Archive for July, 2010

IT outsourcing in london social platforms collaborative app catalyst

July 30th, 2010

Social platforms are becoming a catalyst for the worldwide collaborative applications market, it has been claimed, which could affect how companies use IT outsourcing in London.

A report published by IDC has predicted that improved methods of communications have resulted from the growth in these technologies.

Michael Fauscette, group vice president for software business solutions at the analyst, highlighted the fact that these changes will impact on different businesses in various ways.

He said: “In a hyper-connected global business environment, competition is more unpredictable and the impetus for innovation is stronger as well. Not only are market factors and dynamics different, but the people are also different.”

Mr Fauscette suggested that the key steps companies should now take include identifying the market factors that generate the need for change, recognising the social goals and establishing what outputs will be measured to support these objectives.

IT outsourcing in London providers could have a key step in this process and in the phase suggested by the report, determining which platforms and applications are needed to achieve the goals.

A recent report by Gartner suggested that social media could have a key role to play in helping people to make their IT buying decisions.

Source:http://www.ihotdesk.com/article/800008403/IT-outsourcing-in-London:-Social-platforms-collaborative-app-catalyst

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Changes to outsourcing anger unions

July 30th, 2010

The government’s plans to cut the cost of outsourcing public services to the private and voluntary sectors has met with resistance from unions who have said the idea is a thinly disguised attempt to reduce the living standards of low-paid workers.

Cabinet Office minister Francis Maude said the government is looking to remove guarantees that people who are newly recruited by outsourcing firms receive “no less favourable” remuneration as public servants who transfer to the private sector (though this will have no effect on the current Transfer of Undertakings [Protection of Employment] Regulations or TUPE).

Claiming that he wants to make it easier for small-to-medium-sized firms to go after public sector outsourcing contracts, Maude said the current system “distorts the market when we are trying to encourage new entrants into the outsourced market”.

However, a Unison statement said: “Having people doing the same job on different rates of pay is not a recipe for a motivated and happy workforce.”

And the TUC said: “We would be opposed [to these proposals]. This is no more than an attempt to drive down the living standards for low-paid workers.”

Source:http://www.publicservice.co.uk/news_story.asp?id=13661

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Making staff see the value of IT outsourcing

July 30th, 2010

Educating company employees on the benefits of IT outsourcing is the key to making cost-cutting measures work with minimum disruption, an expert has said.

According to industry professional Alastair Kitching, there is an increasing demand for critical IT systems that is driving businesses towards managed services.

He noted a mood of “extreme caution” when it comes to recruitment, with a recent survey showing only three per cent of UK businesses plan to replace IT staff to fill the skills gap, while 61 per cent said they would invest in outsourcing.

“Businesses are putting IT at the heart of their recovery plans because it can provide better cost savings and efficiency than more staff,” Mr Kitching said. “Analysts predict a clear move towards managed services to make up the IT skills shortfall.”

Gartner recently forecast that worldwide cloud services will grow to around $46 billion (£30 billion) this year.

Source:http://www.outsourcing-russia.com/docs/?doc=1883

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IT outsourcing in london: more firms developing context-aware it projects

July 30th, 2010

A growing number of companies are going to look at developing context-aware computing projects that are focused on user experience in the next three years, which could lead to a rise in the number of firms using IT support in London.

Figures published by Gartner have shown that 40 per cent of Global 2000 enterprises are expected to establish this type of project by this point, with context becoming as crucial to mobile services and relationships as it is on the web.

William Clark, research vice president at Gartner, claimed that it will take approximately three to seven years for a mature strategy of this type to be created.

He said: “The CIO’s role will evolve as the organisation’s use of context evolves from introducing the concept to the business, to finding early wins, to making the transition to large-scale deployments and, finally, to maturity.”

Earlier this month, IT spending estimates published by Forrester were downgraded due to the economic troubles affecting many European Union countries.

Source:http://www.ihotdesk.com/article/800008407/IT-outsourcing-in-London:-More-firms-developing-context-aware-IT-projects

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IT suppliers back coalition government’s IT strategy

July 30th, 2010

The IT industry largely supports the new coalition government’s IT strategy – including cost cutting, claims a report by analyst firm TechMarketView.

Based on discussions with 19 key IT suppliers in the UK, TechMarketView’s report found 82% of respondents agreed with the coalition’s IT plans, while 100% of respondents backed the reform of government IT procurement, outsourcing back-office functions and reduced consultancy spend.

TechMarketView’s research director and author of the report, Georgina O’Toole, said, “If implemented appropriately, respondents strongly indicated that cost savings could be made in future while protecting front-line public services.

“With recent news of the £1m cap on IT project spend, ICT suppliers are increasingly trying to demonstrate that their services are not just ‘another cost to be cut’ but that ICT should play a central role in supporting government-wide reform.”

Although suppliers generally support the plans, some areas of the strategy are causing concern, particularly wide-scale outsourcing, the reduction in use of consultants and the involvement of more small businesses.

“The government must go further to clarify its position before the key ICT suppliers will fully rubber stamp these proposals, especially on topics such as contract size limit, open source software and the creation of a government ’skunkworks’,” O’Toole said.

Source:http://www.computerweekly.com/Articles/2010/07/30/242181/IT-suppliers-back-coalition-governments-IT-strategy.htm

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RSA using green IT through outsourcers

July 30th, 2010

Insurance giant RSA is working alongside its IT outsourcing providers to reduce its carbon footprint, it has been reported.

The company, which has invested in green IT on a large scale, achieved a 20 per cent reduction in carbon emissions last year but is not resting on its laurels.

RSA’s head of corporate responsibility Paul Pritchard told Computer Weekly that the firm is relying upon its suppliers’ expertise in low-carbon technology.

“Many technology companies are already engaged in their green and sustainability agendas, but that is certainly a very important factor when it comes to choosing our IT partners,” he commented.

Mr Pritchard said that when releasing IT tenders, RSA judges applicants against a range of criteria, aiming to assess their green attributes.

He said the company was looking to partner with IT outsourcing firms which are able to come up with ideas to do things differently.

Source:http://www.ihotdesk.com/article/800007901/RSA-using-green-IT-through-outsourcers

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Complex it infrastructures makes it outsourcing in london more important

July 30th, 2010

The continuing evolution of IT infrastructures has highlighted the importance of IT outsourcing in London.

Paul Winters, an industry expert, has highlighted the fact that many companies find that this situation makes it difficult for them to keep track of their IT assets and the status of these.

“Enriching asset data with content and context is essential for making informed business decisions,” he explained.

It is also crucial that companies maximise the value of initiatives such as virtualisation, software license compliance, green IT and data centre consolidation, Mr Winters claimed, which could include through IT outsourcing in London.

He stated that the growing complexity of businesses makes IT more chaotic, costly and complicated to administer, making it even more important to use IT support.

The Financial News recently reported that Citi Global Transaction Services’ global head of client executives, Jervis Smith, had suggested that companies outsource functions to an IT consultancy in order to boost their access to the latest systems.

Source:http://www.ihotdesk.com/article/800008402/Complex-IT-infrastructures-makes-IT-outsourcing-in-London-more-important

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