Diligenta, a leading business process outsourcing provider in the UK and a subsidiary of Tata Consultancy Services announced today that it has completed the consolidation of 2 million customer policies in the US from multiple legacy systems onto a single integrated system, using a simplified and modern cloud infrastructure. These policies will now be based on TCS BaNCS Insurance platform, a proprietary solution developed by the company.
Diligenta embarked on this innovative transformation programme with its first client, the Phoenix Group. The objective of the programme was to improve operational efficiency with a view to enhancing the customer experience for the policy holders.
Source:http://www.indiainfoline.com/Markets/News/Tata-Consultancy-Services-subsidiary-completes-consolidation-of-2-two-million-customer-policies-in-UK/3197739083
