Archive for October, 2010

Virtualization solutions set for growth in 2011

October 28th, 2010

Managed hosting and server virtualization is set for growth in 2011, it has been claimed.

According to new research conducted by IT experts Ovum, the business process outsourcing market is an area of the economy which will do particularly well in the coming year.

Ovum’s IT Services Contracts Analytics report, which is used to track high-value business deals in the outsourcing and server virtualization sector, shows that while adoption rates have dropped off in recent months – as a direct result of the recent economic downturn – the case for outsourcing remains a strong one.

“Outsourcing back-office processes was once seen as a radical, aggressive move… but the market has become more complex and nuanced,” Patrick O’Brien, Ovum principal analyst and author of the new IT Services Contracts Analytics report, said.

“The competitive landscape has changed dramatically, and the capabilities of vendors have improved drastically,” he added.

Recently, Broadband Testing and Spirent Communications claimed that totally secure mid market virtualization solutions were now a possibility.

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Gartner Says North American Strategic Document Outsourcing Market to Grow 1.7 Percent in 2010

October 28th, 2010

The North American strategic document outsourcing (SDO) market is projected to total $17.1 billion in 2010, a 1.7 percent increase from $16.8 billion in 2009, according to Gartner, Inc. The market is expected to reach $17.6 billion in 2011 and reach $20.1 billion in 2014.

“While the SDO market was negatively impacted by the recession and the decision-making paralysis that ensued in most organizations, revenues will grow in 2010 and through the forecast period,” said Pete Basiliere, research director for Gartner. “By 2014, we expect the SDO market to be growing at just over 5 percent a year.”

SDO is the subset of business process outsourcing (BPO) focused on the publication of customer communications, including content creation, multimedia presentation and incoming document processing. The outsourced documents may be transactional forms, sales collateral, direct-marketing materials and more. The documents can be published in physical or electronic media, or a combination of multiple media.

“Large and very large enterprises and government agency clients increasingly engage SDO providers as a means to cut costs, avoid capital expenditures, improve business processes and ensure compliance with complex regulations,” said Mr. Basiliere. “SDO providers who can quickly provide demonstrated cost savings and process improvements that meet or exceed the client’s return on investment (ROI) justification for outsourcing, while also enabling their clients to be more efficient, and can work with their customers’ employees to implement sustainable change, will enjoy the greatest revenue growth potential.”

The inbound services segment will experience an accelerating growth trend over the forecast period, beginning with a 3 percent revenue increase from 2009 to 2010, and rising to an 8 percent increase from 2013 to 2014. The key to this growth is the confluence of the clients’ need for completely automated document workflows, and the SDO providers’ need to take greater “wallet share” by adding more value-added services.

In-process management services will experience a relatively modest 1.5 percent increase in 2010. On-site office services pull down the category’s numbers as fewer enterprises engage providers to manage corporate reproduction departments with services ranging from delivering and picking up mail and packages to volume reproduction of company documents. SDO providers are also minimizing the amount of labor in the on-site facilities by automating as much as possible, driving down revenues as certain services are dropped and the automated services generate lower revenues.

Outbound services will grow 1.3 percent in 2010, primarily due to the drag that transaction publishing and direct mail have on the category. Direct mail is the lowest-revenue SDO segment and will not see much growth; the volume of mail is declining, and specialist providers are scrambling to keep whatever they can. The category’s strong growth is in large measure because of the multimedia publishing segment. Providers indicated that their transaction documents are migrating from higher-revenue paper documents to electronic presentation, reducing their revenues even if they are able to sustain the volume of transactions being published by bringing on new customers.

Repository services, often known as archiving, involves storage of the clients’ documents and other materials in physical and/or electronic format, as well as subsequent retrieval when needed. Cost containment, reduction of primary on-site storage capacity associated with archiving, and e-discovery are the primary drivers for outsourcing the archive function. This segment is forecast to grow 2.0 percent in 2010 and 3.0 percent in 2011.

Source:http://www.documentmanagementnews.com/the-news/general-news/825-gartner-says-north-american-strategic-document-outsourcing-market-to-grow-17-percent-in-2010-.html

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Exco InTouch Receives Prestigious ePRO Accolade at the 2010 European Outsourcing Awards

October 28th, 2010

Exco InTouch, the leading provider of patient communication solutions for the pharmaceutical and healthcare sectors, has been recognised for its tremendous strides in the delivery of electronic Patient Reported Outcomes (ePRO) solutions at the 2010 European Outsourcing Awards, held in Paris on 6 October 2010. Exco InTouch was honoured with the award for Most Innovative Relationship, in recognition of their collaborative study with The University of Queensland. The study focused on evaluating mobile phone technology for the collection of patient self-report data, using a Java based version of the WOMAC (Western Ontario and McMaster Osteoarthritis) NRS 3.1 Index.

Launched in 2005, the EOA awards are designed to recognize new and significant developments in contract services and reward successful companies for their outstanding contribution throughout the year. Despite strong competition from multiple industry competitors, the EOA panel crowned Exco InTouch as winners based on the study’s powerfully conclusive results that confirm the efficiency of mobile phone technology over traditional PRO collection methods. EOA judges were also impressed with the significant impact of the study on customer perceptions, with a high level of patients involved in the study rated as feeling ‘confident’ that they would continue to report their symptom severity using ‘mobile’ Patient Reported Outcomes technology.

Traditional methods of data capture, such as paper based methods, are assumed to be cost effective; however they are often found to be unsuitable due to compliance and validity concerns. The aim of the collaborative study was to compare the effectiveness of patient self-reported outcome questionnaires completed on paper with those completed via a mobile phone using m-WOMAC, Exco InTouch’s mobile phone version of the WOMAC Index. The results of the study confirmed that mobile phone technology offers a more reliable means of data collection compared to traditional paper diaries, with the associated cost significantly reduced due to the removal of a data correction process which can be expensive and significantly increase timeframes. Furthermore the study found that compliance in data collection is significantly enhanced with participants in the study rating the use of the mobile phone as easy or very easy.

Tim Davis, CEO of Exco InTouch, comments: “It is an honour to receive an award that recognises the progress achieved by the relationship between Exco in Touch and The University of Queenland. Together we have delivered a mobile phone platform for osteoarthritis that improves business performance by ensuring data accuracy, speed and integrity when collecting patient data, as well as confirming that the electronic collection of data from patients provides unique opportunities for using quantitative measurement in clinical practice and research. This assessment is just one of the comprehensive Exco InTouch portfolio of mobilePRO diaries and therapy-specific instruments and the award is a wonderful independent commendation for our philosophy that different ePRO methodologies are appropriate for specific study demographics, geographies and patient populations.”

Source:http://www.newswiretoday.com/news/80009/

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Bidders invited for nuclear IT outsourcing

October 28th, 2010

The organisation responsible for decommissioning the UK’s ageing nuclear power stations has kicked off a 12-month procurement for IT services covering everything from servers and desktops to networks, security and storage technology.

The Nuclear Decommissioning Authority (NDA), which is responsible for sites including Sellafield and Dounreay, has invited outsourcing suppliers or consortia to bid for the work, with the aim of selecting a shortlist of up to four potential providers to compete for the contract.

The tender notice on the Official Journal of the European Union lists the range of services required, which includes servers, desktops, voice and data networking, security, storage, helpdesk services, printing, videoconferencing, applications and testing.

The authority will hold a supplier day for potential providers on 3 November 2010 to provide further information to interested bidders.

The procurement project is being led by Sellafield as a collaborative project that also includes the Civil Nuclear Constabulary and the National Nuclear Laboratory.

The NDA owns 19 sites formerly run by the UK Atomic Energy Authority and British Nuclear Fuels, and is responsible for decommissioning and cleaning up civil nuclear sites and safely disposing of radioactive waste products.

Source:http://www.computerweekly.com/Articles/2010/10/28/243590/Bidders-invited-for-nuclear-IT-outsourcing.htm

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Affordable Outsourcing SEO services in India

October 28th, 2010

Indian service providers continue to trudge ahead in their path of providing clients with affordable outsourcing services. They optimize websites at highly reasonable costs and ensure they make it to the top.

SEO Services ( www.idslogic.com/seo-services.html ) in India have been pegged at nominal quotes. Companies across the world realize that Indian service providers are never going to overcharge them. Hence, there are no real inhibitions about approaching an Indian service provider and requesting the outfit to handle the project. Enterprises know that their projects will be read into carefully and a positive feedback definitely awaits them.

Indian service providers believe in keeping their SEO Services priced nominally for a lot of reasons. Projects flow in thick and fast and there is no dearth of work. Their agility and efficacy has ensured that they have a good reputation to boast of. Moreover, their capacity to squeeze in a project here and there has won over many hearts. They manage to give all the projects they undertake equal attention and energy. The think tank they have looks into each project with a lot of detail and incorporates all the latest bona fide optimization techniques into assignments.

The outsourcing service providers make it a point to drive home a cutting edge to the project that would put it in thriving mode, on the path toward growth. They make use of all the latest tools and techniques available to them, the ones search engines too are in compliance with. These include efficient deployment of links, writing content, putting in appropriate keywords, designing, tagging, bookmarking etc.

SEO Service providers in India keep tailor made services ready for start ups and medium scale organizations. The right dose of features, their proper deployment and execution are certain facets that get taken care of with precision. The fidget about getting the features in right proportion dominates the crux of the assignment and looked into detail by these vendors. They ensure when the project comes, the website gets the revamp of its life and is made into a money making colossus.

There are Indian establishments that categorically specialize in taking up offshore assignments. They just cater to offshore clients and work on projects, incorporating western demands along the way. They can be approached for a specialized touch that is not available anywhere else. Trust them to make your project the dream assignment of a lifetime.

IDS Logic Pvt. Ltd is a leading innovative web based solutions provider to global clients. IDS Logic operates from its state-of-the-art offshore development centre located in Noida, a technology township in NCR (National Capital Region, New Delhi), India and with sales and support partner offices in UK and USA.

Source:http://www.openpr.com/news/149731/Affordable-Outsourcing-SEO-services-in-India.html

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The truth about temporary Hr staffing and outsourcing

October 28th, 2010

Are there any differences between hr staffing and outsourcing? In some cases, outsourcing is usually a good option. However, when it comes to human resource management, you should consider other options first.

Outsourcing continues to get a bad “rap” because there are so many inexperienced workers. In some cases, outsourcing work might not even solve the most pertinent issues. For example, let’s say a company sets up a hotline for technical issues with a software program. The majority of the calls concern a design flaw in the system. While outsourcing might be inexpensive, there are many drawbacks.

In most outsourcing situations, you will never meet the worker in person. He or she will not have the opportunity to develop a relationship with you, your employees or your company. An interim human resource professional will become part of your team. This is a much more desirable solution.

On the other hand, hiring a consultant from a human resources staffing agency would bring you an experienced worker who has experience with overseeing such technical issues. Professional human resource staffing companies only hires people who are qualified and well-trained. Standard outsourcing usually involves workers who simply follow orders and might not have much experience in your particular area of need.

Another misconception about outsourcing companies is that the workers are superior to internal employees. In many situations, this is not usually the case. With an HR staffing agency, you will hire a consultant, not just a temporary employee. Most of their hr professionals have years of hands on training and experience.

Some of these hr interim professionals are at the beginning of their careers and are looking for ways to supplement their income. Interim human resource professionals are usually experienced workers who are looking for temporary work. When hiring someone from a human resource staffing agency, you have the option of hiring someone to work on a temporary project or might consider that person for full time work.

Hiring an interim human resource executive who specializes in a niche area will be a great investment for your company. Interim human resource personnel are highly motivated and will provide professional expertise. If you or your company needs some additional expertise, you should consider speaking to an hr staffing agency. Many people think that outsourcing is a cheaper option. In fact, that is not always true. The terms of the contract depend on the agency that you have chosen to work with.

You are buying the services of established professionals who can work to complete a given task. Time is money and hiring unqualified workers through hr outsourcing instead of human resources staffing may cost you more money in the long-run. If you don’t have time to train new employees but need projects completed, HR staffing is your solution.

Are there any differences between hr staffing and outsourcing? In some cases, outsourcing is usually a good option. However, when it comes to human resource management, you should consider other options first. Outsourcing continues to get a bad “rap” because there are so many inexperienced workers. In some cases, outsourcing work might not even solve the most pertinent issues. For example, let’s say a company sets up a hotline for technical issues with a software program. The majority of the calls concern a design flaw in the system. While outsourcing might be inexpensive, there are many drawbacks. In most outsourcing situations, you will never meet the worker in person. He or she will not have the opportunity to develop a relationship with you, your employees or your company. An interim human resource professional will become part of your team. This is a much more desirable solution. On the other hand, hiring a consultant from a human resources staffing agency would bring you an experienced worker who has experience with overseeing such technical issues. Professional human resource staffing companies only hires people who are qualified and well-trained.

Standard outsourcing usually involves workers who simply follow orders and might not have much experience in your particular area of need. Another misconception about outsourcing companies is that the workers are superior to internal employees. In many situations, this is not usually the case. With an HR staffing agency, you will hire a consultant, not just a temporary employee. Most of their hr professionals have years of hands on training and experience. Some of these hr interim professionals are at the beginning of their careers and are looking for ways to supplement their income. Interim human resource professionals are usually experienced workers who are looking for temporary work. When hiring someone from a human resource staffing agency, you have the option of hiring someone to work on a temporary project or might consider that person for full time work.

Hiring an interim human resource executive who specializes in a niche area will be a great investment for your company. Interim human resource personnel are highly motivated and will provide professional expertise. If you or your company needs some additional expertise, you should consider speaking to an hr staffing agency. Many people think that outsourcing is a cheaper option.

In fact, that is not always true. The terms of the contract depend on the agency that you have chosen to work with. You are buying the services of established professionals who can work to complete a given task. Time is money and hiring unqualified workers through hr outsourcing instead of human resources staffing may cost you more money in the long-run. If you don’t have time to train new employees but need projects completed, HR staffing is your solution.

Source:http://www.anovabusiness.com/the-truth-about-temporary-hr-staffing-and-outsourcing/

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Help desk outsourcing is important for companies

October 28th, 2010

Business expansion is important for everyone. Many business leave no stone unturned to find a way to raise their sales. But when it comes to business expansion, it is important to pay much attention to the quality of services. This is exactly the point, if outsourcing is vital.

Outsourcing helps professionals by focusing on the best of what they do. For example, the first priority of a doctor to examine patients and prescribeDrugs. But experts to draw attention to billing and other related tasks have to pay. This situation can affect the performance of a professional, he might not be able to appropriate attention to his patients. That’s when outsourcing can help him, the services focus on improving his.

Although outsourcing is becoming very popular in the medical field, but help desk outsourcing is catching up fast. In fact, not many companies all image Without success for help desk outsourcing. The reason for this is that there are so many benefits that a company can outsource to the use of the option. Few of these important benefits are there for you understanding mentioned.

The help desk outsourcing is a home based business can grow through so in the right. For small companies with limited number of employees there is nothing as effective as Helpdesk> Outsourcing as an inexpensive way to get customers to your `s expectations.

Help Desk Outsourcing helps the management to maintain the productivity of some free time to focus more particularly on a few aspects to strengthen.

helpdesk By outsourcing deal with their customers in a better, because the companies are using professional staff to handle your needs.

Get o By using this option in particular, companies Access to highly skilled and trained workers at the best price.

There are many other advantages, but the basic benefits mentioned above. In view of these benefits you can understand that the best advantage of outsourcing is cost-reduced operating costs. Reduced operating costs are investing more and more companies to the latest technologies to increase productivity. Sun Outsourcing is crucial.

It is easy to see an improvement in> Help desk services and that has services possible only because the mind and consciousness of people about this. Outsourcing has so helped businesses in an excellent, but the benefits of help desk outsourcing are always big day with everyone. So if you’ve never thought about outsourcing, you need to start it, as it certainly a lot of positive impact on your business.

Source:http://outsourcehelpdesk.allhealthlife.net/help-desk-outsourcing-is-important-for-companies/

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