IT outsourcing services company, OneNeck, announced today the expansion of their corporate office in Scottsdale, Arizona, in addition to the expansion of its Tempe Data Center already in progress. OneNeck has been ranked number one three years in a row by Phoenix Business Journal’s “Book of Lists.” Their continued growth in new business has fueled the need to expand and will allow OneNeck to take on new customers with its solid portfolio of IT outsourcing solutions as well as improve employee work life and company culture.
OneNeck’s corporate headquarters expansion will add 5,000 square feet to the current facility in Scottsdale. The addition allows for more operations workstations and meeting space as well as employee exercise facilities and lounges. The expansion to the Tempe Data Center increases OneNeck’s helpdesk space and the area designated for managed and technical customer support teams. The data center’s disaster recovery workstations for customers have also been redesigned for efficiency.

“The expansion to our facility will enable us to successfully meet the rapidly growing demand for our solutions to better serve our customers and increase employee satisfaction,” commented Chuck Vermillion, CEO of OneNeck, a leading IT outsourcing services company.

Dave Shapland Chief Financial Officer of Russell Stover Candies and long time customer of OneNeck states, “We’re not surprised to learn that OneNeck continues to grow. They’ve been providing world-class IT outsourcing services to us for over 11 years.”

Source:http://pr-usa.net/index.php?option=com_content&task=view&id=583799&Itemid=28

Utilities have shown a general reluctance to outsource when seeking operational efficiency, preferring the shared services model. However, E.ON became the first utility to sign a substantial billion dollar outsourcing contract in November 2010. Ovum believes that continued economic uncertainty and transformational IT projects are likely to drive further outsourcing activity in the sector.
Utilities’ historic conservatism has created a preference for shared services over outsourcing

Historically, a number of factors have combined to restrict the number of large-scale outsourcing deals within the utilities industry. Utilities are one of the most innately conservative industries. When one considers the fact that modern economies are reliant on the constant and secure supply of electricity to function, it should come as no surprise that utilities are not huge risk takers. For this reason, many utilities are still government-owned, providing a layer of insulation from the economic risks to which most other industries are exposed. Even privatized utilities still reflect some of the business practices that pervade government-owned organizations. The heavily unionized nature of the industry, particularly on the European continent, has also been a hurdle for outsourcing in utilities.

In this context, it should come as no surprise to find very few large outsourcing deals listed in Ovum’s IT Services Contracts Analytics database. The largest deal was signed between UK utility Centrica and German vendor T-Systems for $793m in 2007, with only three more deals valued at more than $500m.

However, this reluctance to outsource has not been a barrier to streamlining business processes. Many utilities have adopted a shared services approach to operational efficiency. In a similar model to E.ON prior to its recent outsourcing announcement, RWE has a group-level IT company providing services to all its subsidiaries across Europe. UK utility Scottish and Southern Energy (SSE) has one of the biggest shared services companies (by percentage of total headcount), with services such as payroll, HR, call center, IT, and facilities all placed within SSE Shared Services.

By far the largest outsourcing deal in the utilities industry

In November 2010, E.ON announced that it was to outsource its data centers and desktop computing to HP, while T-Systems would take over its network and telecommunications services. HP will take on around 1,100 E.ON staff, while T-Systems will take on 220. HP values its part of the contract at $1.4bn, while T-Systems values its part at E1bn ($1.3bn). Clearly the size of this contract eclipses T-Systems’ previous record utilities outsourcing contract with Centrica.

E.ON cited an increasingly difficult operating environment as the driver for the outsourcing deal, which is part of the company’s Perform-to-Win performance-enhancing program. By divesting parts of E.ON IT, the company hopes to be better able to focus on its core business processes while gaining from the experience of professionals within HP and T-Systems.

2011 will likely see many more outsourcing deals in utilities

For the past 12 months, Ovum has been discussing how several factors will see an increasing number of utilities sign outsourcing deals. The sustained economic downturn has impacted utilities’ bottom lines due to increasing credit default, which is occurring at the same time as IT departments are being forced to transform due to smart meters and smart grids. Utilities have to invest in and maintain new IT which supports meter-to-cash processes, particularly billing and customer relationship management. Meanwhile, operational data will grow exponentially and the requirement for analytics will increase.

Utilities will have to make the decision to either grow their IT departments internally by acquiring the necessary software, hardware, and skills to ensure an efficient and smoothly run department, or to outsource. While the utility industry does not move quickly, Ovum recommends that outsourcers keep a watchful eye on it.

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Source:http://www.istockanalyst.com/article/viewiStockNews/articleid/4794190

IT outsourcing services company, OneNeck, announced today the expansion of their corporate office in Scottsdale, Arizona, in addition to the expansion of its Tempe Data Center already in progress. OneNeck has been ranked number one three years in a row by Phoenix Business Journal’s “Book of Lists.” Their continued growth in new business has fueled the need to expand and will allow OneNeck to take on new customers with its solid portfolio of IT outsourcing solutions as well as improve employee work life and company culture.

OneNeck’s corporate headquarters expansion will add 5,000 square feet to the current facility in Scottsdale. The addition allows for more operations workstations and meeting space as well as employee exercise facilities and lounges. The expansion to the Tempe Data Center increases OneNeck’s helpdesk space and the area designated for managed and technical customer support teams. The data center’s disaster recovery workstations for customers have also been redesigned for efficiency.

“The expansion to our facility will enable us to successfully meet the rapidly growing demand for our solutions to better serve our customers and increase employee satisfaction,” commented Chuck Vermillion, CEO of OneNeck, a leading IT outsourcing services company.

Dave Shapland Chief Financial Officer of Russell Stover Candies and long time customer of OneNeck states, “We’re not surprised to learn that OneNeck continues to grow. They’ve been providing world-class IT outsourcing services to us for over 11 years.

Sourcehttp://www.marketwire.com/press-release/IT-Outsourcing-Services-Company-OneNeck-Signs-Contract-to-Expand-Offices-1376733.htm