Infosys BPO, the global outsourcing arm of Infosys Technologies, is expecting 18- 20% increase in revenues for FY 11, with numbers expected in the similar range for FY12 as well. Operating margin is likely to be maintained at 20 to 22%, said D Swaminathan, managing director and chief executive officer of the company. For the year ended March 2010, Infosys BPO’s total revenue was at $352.1 million. With headcount currently at 20,000, the BPO will be making a gross addition of 8,000 employees for the fiscal starting April 1, Swaminathan added.
“This year has seen good growth. We are still working on the numbers, but I would expect the next year to see similar figures. We are bullish on the banking, financial services and insurance market, although manufacturing and retail is also seeing good traction. On the hiring front, we will look at 2000 gross recruits per quarter for FY 12,” said Swaminathan at the sidelines of an event to promote BPO trade relations between India and Philippines.
With markets opening up, the company’s attrition is also going to be on the higher side this year, closing at 30 to 35% on a quarterly annualised basis.
Swaminathan however said that it was likely to come down and stabilise at 25 to 30% in the next fiscal.
Source:http://www.financialexpress.com/news/infy-bpo-sees-20-rise-in-revenues/758207/0
