Archive for March, 2011

Sri Lanka IT/BPO sector aims for niche

March 28th, 2011

Sri Lanka’s information technology and business process outsourcing sector is positioning itself as a niche player targeting finance and accounting, telco, travel and aviation sectors, an official said.

“We will focus on SMEs (small and medium enterprises), more that 90 percent of us are working with SMEs in other countries,” Dinesh Saparamadu, head of Sri Lanka Association of Software and Service Companies (SLASSCOM).
“We want to be known for quality and ethics, which will be the differentiator.”

SLASSCOM has 120 members who account for 90 percent of the exports.

Saparamadu said IT was now the country’s fifth largest export and the industry wanted to push revenues to a billion dollars by 2015.

SLASSCOM was working with universities and higher education institutes to expand capacity and was also increasing awareness is schools with students and parents about opportunities available in the sector.

Saparamadu said the association has engaged a public relations firm in the UK to build international awareness about the country.

Recently a sector report on financial and accounting services outsourcing had been released which potential investors who want to set up shop can use.

Source:http://www.lankabusinessonline.com/fullstory.php?nid=1166575505

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Development of Dumaguete as top BPO site pushed

March 28th, 2011

The Information and Communication Technology (ICT) Association is intent on promoting Dumaguete City as a prime outsourcing destination in the country.

ICT Council Secretary Danah Fortunato cited Dumaguete City as one of the country’s top ten outsourcing locations in 2010 with an overall 74 percent score amongst the list of next wave cities graded.

Meeting recently with local stakeholders, the ICT official said business process outsourcing (BPO) companies here hit the 6,000 mark in terms of workforce last year, which is enough to sustain the local economy and social development in the city.

However, ICT stakeholders may be pushing for Dumaguete to be an IT-BPO destination of choice in the country because of its university town status, but Fortunato has doubts about the city’s power supply reliability.

She said her group plans to discuss with officials of power utility firm how best to address power shortage or reduce brown outs so not to interrupt ICT operations in the city.

However, Provincial Governor Roel Degamo, citing in particular the dismantling of aging power plants, said the power supply problem cannot be linked to Noreco alone, but also to the Energy Development Corporation (EDC) and the National Grid Corpora-tion of the Philippines (NGCP).

Source:http://www.mb.com.ph/articles/311222/development-dumaguete-top-bpo-site-pushed

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IBM introduces enhanced services portfolio

March 28th, 2011

Designs, deploys and manages clients’ information technology (IT) infrastructure

IBM has introduced enhanced services portfolio, which streamlines the way it designs, deploys and manages a clients’ information technology (IT) infrastructure.

The next-gen IT outsourcing services provides a standardised approach that reduces the time it takes to transition a client’s IT environment and management costs, said the company.

Central to IBM’s new services capabilities is a new set of engineered assets that integrate process, software, industry expertise and IBM Research know-how to create reusable service components that act as the underpinnings for IBM’s outsourcing services business,IBM said.

IBM global technology services senior vice-president Erich Clementi said that by infusing the company’s expertise, software capabilities, experience and best practices into their service offerings in a standardised, systematic method they can speed up the time it takes to do something very complex in a very reliable way.

“This frees up time for IBM and our clients to collaborate more on innovative offerings to business challenges and exploring new possibilities,” Clementi said.

Source:http://itservices.cbronline.com/news/ibm-introduces-enhanced-services-portfolio-240311

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01Synergy – Internship Program

March 28th, 2011

01 Synergy has an Internship Program wherein students interested in doing their engineering projects, and whose skill match with the project’s requirement, will be taken onboard for a period of 6 months. Here, students will receive challenging work that stretches their capabilities and allows them to integrate classroom theory with industry practices.

We require students who are able to demonstrate a passion and enthusiasm for their chosen technical area. We are seeking only those who are keen to work as part of a team and who will bring new ideas and ways of approaching the complex issues and problems we face every day.

For more information on our Internship Program, write to hr@ldh.01s.in

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Software development and it outsourcing powerhouse globant raises $15 million

March 24th, 2011

Global LPO Conference 2011 provides an in-depth exploration of the significant developments and trends shaping the future of the outsourcing industry.

This conference provides an opportunity for prospective foreign buyers to raise any concerns that have prevented them from off-shoring their legal work to countries like India.

On the other side, the vendors get an opportunity to address all such issues in this conference.

At the two-day conference, Neyox will throw light on potential outsourcing issues problems in “Nurturing the Future of Outsourcing” and will explore the evolving trends in delivery models and the movement to new destinations, including the emergence of second- and third-tier locations in India.

Neyox is a global outsourcing leader offering legal, financial, information technology, research, sales and business development, transcription, recruitment process outsourcing (RPO), and conference management outsourcing (CMO) solutions to organizations looking for effective and operational flexibility to lower operating costs.

We offer “Value for Outsourcing Through Innovation” to our clients by utilizing the latest in technology, tools and other resources.

Our presence in the United States, the United Kingdom and India enables us to communicate effectively and to provide end-to-end outsourcing solutions worldwide whenever our clients need us. Our professionals with deep domain intellectual capital are our primary asset.

Source:http://www.theoutsourceblog.com/wp-admin/edit.php?s=Software+Development+And+IT+Outsourcing+Powerhouse+Globant+Raises+%2415+Million&mode=list

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The national outsourcing association (noa) responds to chancellor george osborne’s 2011 budget

March 24th, 2011

The NOA has commented on George Osborne’s budget as he unveiled tax cuts to lure major companies to London and promote growth through boosting enterprise.

The Chancellor announced a blitz on red tape and a reduction in the cost of doing business in the UK.

The budget includes cutting corporation tax by an extra penny. Combined with previously planned cuts that means a 2p cut on April 6 from 28p to 26p in the £, falling to just 23p in 2014/15, 11p less than France and 7p lower than Germany. A low rate of corporation tax of just 5.75 per cent will also be used to lure major multinationals who are especially welcome in the UK.

Andy Rogers and Bharat Vagadia, the National Outsourcing Association (NOA), commented: “The National Outsourcing Association welcomes the Chancellor’s budget, and in particular the commitment made to boosting enterprise in this country. New measures, including an increase in Income Tax relief on the Enterprise Investment Scheme, and the introduction of a new Enterprise Capital Growth Fund which will provide more than £37.5 million of equity finance to SMEs, are clearly aimed at easing the burden on SMEs.

“It’s clear that those looking for Mr Osborne to scrap the measures introduced after last year’s Spending review were always likely to be disappointed by today’s announcement. However, it’s clear that the government is looking to make good on its recent pledge to attack what the Prime Minister calls the ‘enemies of enterprise’ and by offering support to British entrepreneurs, it’s clearly good news for those looking for a more diverse range of outsourcing suppliers, and not just those able to offer the fattest contracts.

”Indeed, today’s budget announcement should ensure that the pool of smaller suppliers able to take a slice of the public sector pie will become even deeper, which perhaps signals a commitment from the government towards a rise in multi-sourcing.

“With this in mind, perhaps it’s a surprise that we’ve seen no pledge from the government in terms of training those in the public sector to deal with this rise? Very few workers in the public sector will have any experience of how to manage a number of different suppliers effectively, so perhaps it would have been a good move for the government to set aside some budget towards training public sector workers in this respect? Given the expected rise in more outsourcing, more private sector engagement within the public sector, and the likely scaling back of the public sector workforce, it would have made sense to invest more in training to make this workforce increasingly mobile.

“This investment in training might even have been expanded to further support smaller enterprises, which have no real experience in dealing with contracts. Another way the Chancellor could have demonstrated this commitment to enterprise is to introduce incentives to smaller organisations looking to bid for public sector contracts, perhaps by making the bidding process itself tax deductible.”

Source:http://www.sourcingfocus.com/index.php/site/newsitem/3374/

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Thames Water strikes £2.5bn procurement outsourcing deal

March 23rd, 2011

Thames Water, the largest water company in the UK, has signed a five-year contract with procurement specialists Efficio to manage £500m worth of spend a year.

The deal, which takes effect on April 6th, will mean Efficio providing a full procurement managed service taking responsibility for sourcing and contract management of all Reading-based Thames Water’s direct and indirect spend.

Thames Water head of supply chain Ian Bolger said: “We are confident Efficio will build on our existing staff expertise to take us to a higher level of procurement effectiveness.”

The London-based consultancy had previously led an 18-month procurement transformation project with Thames Water to improve efficiencies and generate savings in both capital and operational expenditure.

Efficio chief executive Jens Pedersen said: “We are delighted to have won this contract with a major UK company and look forward to delivering excellent results for Thames Water.

“Having worked with Thames Water in the past we know they understand the contribution we can make to their continuing success.”

Source:http://www.procurementleaders.com/news/latestnews/1209-procurement-outsourcing/

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