Archive for April, 2011

IBM seeds cloud market

April 25th, 2011

In a month-long campaign to take the high ground in cloud computing, IBM Corp. devoted April to outlining its recent product lines and initiatives – even as Big Blue profits climbed in the first quarter amid growth across all business categories.

First quarter revenue for Armonk-based IBM was up 8 percent from a year ago to $24.6 billion, contributing to a 10 percent gain in net income to $2.9 billion.

Revenue from cloud computing, meanwhile soared five times above what IBM pulled in a year ago. Big Blue’s cloud computing effort comes even as competitors unveil their own offerings – notably including Microsoft Corp., which opened a public beta test of its Office 365 cloud-computing application based on its Microsoft Office applications.

Under the paradigm of cloud computing, which is fast becoming mainstream, businesses have the opportunity to access software applications over the Internet, which brings efficiencies in not having to administer applications on individual computers; and in allowing for remote access from any machine.

Many of Google Inc.’s features, including its Google Docs document and spreadsheet application, are considered cloud-computing applications.

Cloud computing traces its technical lineage through earlier “software as a service” offerings. In 2007, IBM and Google teamed on a cloud-computing research project, and two years later IBM established its first set of commercial services based on the technology, run from a server farm in Southbury, Conn.

Among IBM’s newest efforts is its sponsorship of the Cloud Standards Customer Council under the Needham, Mass.-based nonprofit Object Management Group, which is working to prioritize issues such as management and security.

“IBM is asking for client feedback regarding their direction and priorities around cloud standards development,” said Angel Diaz, vice president of IBM’s software standards unit. “This council is designed to focus on the reality of what provides the greatest cloud computing benefits for clients. Ultimately, this effort is about how organizations can use what they have today and extend their business – using open standards – to get the greatest benefits from cloud.”

In January, Stamford, Conn.-based Gartner Inc. published a survey of chief information officers who identified cloud computing as their top priority in 2011, ahead of virtualization and mobile technologies. At that point, just 3 percent of CIOs polled had a majority of their information technology “running in the cloud” – but more than 40 percent said they planned to be there within four years.

In its own study released this month through its TPI subsidiary, the Stamford-based outsourcing consulting company Information Services Group said many clients expect to adopt cloud computing in the near future, and want outsourcing contracts to reflect timeframes for provisioning them. ISG added that varying IT service providers continue to scout acquisition targets that can enhance their cloud portfolios.

One of those deals occurred in early April, as Long Island-based CA Technologies acquired Base Technologies, which has carved out a base providing consulting services to federal agencies moving applications to a cloud architecture, as well as state-based organizations such as the New York State Department of Transportation and its 511 NY Rideshare carpool program.

In June, New York City’s Jacob K. Javits Convention Center hosts Cloud Expo New York, which will feature more than 200 exhibitors.

Source:http://westfaironline.com/2011/12572-ibm-seeds-cloud-market/`

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U.S. Offshore Outsourcing trend continues

April 22nd, 2011

OK, if that first sentence meant nothing to you, make sure to check out this YouTube clip of one of the more famous scenes from the hit television show South Park. What does this South Park clip have to do with supply chains, you’re wondering?

According to a report in the Wall Street Journal, new data from the U.S. Commerce Department shows that multinational corporations in the United States trimmed their domestic workforce by nearly three million jobs during the last decade.

Where are all the jobs going? According to the Commerce Department, they’re moving overseas in a massive offshore outsourcing fad. Of the 2.9 million jobs lost over the past decade domestically, the same multinational corporations have increased their overseas workforce by 2.4 million.

This offshore outsourcing trend doesn’t look to be slowing down, either. U.S. multinational corporations employed 21.1 million people in the United States last year and 10.3 million people outside the country in 2009, and that number figures to increase as more and more jobs are outsourced as large U.S. multinational corporations continue to look for ways to trim the budget.

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The current outsourcing trend from the U.S. multinational corporations is a stark contrast from the trends in the late 1990s, when the same multinational corporations were focused on creating more domestic jobs rather than outsourcing overseas.

According to the chart seen here, the U.S. has cut domestic jobs in almost every year from 2001-2009. Over the same time frame, offshore outsourced jobs from these multinational U.S. corporations grew in each year, save for a slight decrease from 2008 to 2009.

Therein lies the hope for domestic U.S. workers who are looking for work. The curve from the chart looks to show that the offshore outsourcing fad is fading, and could start a downhill trend over the next decade.

If that’s not the case, domestic U.S. workers will have to stick to a familiar mantra.

Source:http://www.supplychaindigital.com/sectors/outsourcing/us-offshore-outsourcing-trend-continues

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Outsourced IT ‘becoming a trend in finance management’

April 22nd, 2011

Firms are increasingly turning to outsourced IT as a means of facilitating their finance and accounting management in 2011, according to a new report.

Sourcing industry research network Horses for Sources (HfS) has published analysis suggesting that more than half of buyers are now looking to improve or replace their existing finance IT systems with some form of business process outsourcing (BPO).

According to the analysis, this trend is coinciding with the end of the recession, which is seeing many companies resuming their pursuit of growth and efficiency improvements.

HfS said thus far, the market for finance and accounting outsourcing is relatively untapped, but suggested that companies will embrace this model to reduce their operating costs and support their globalisation efforts.

It added: “Getting this right is going to have a major impact on [a business's] culture and operational performance over the long haul”.

Earlier this month, Hugh Bradlow of telecommunications firm Telstra stated at an industry event that the outsourced IT model is set to become more and more relevant in the modern business world.

Source:http://www.codestone.net/news/story/outsourced-it-becoming-a-trend-in-finance-management/800509264/

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Siemens partners with PurpleLeap

April 22nd, 2011

PurpleLeap, the employability skills pioneer, has signed an agreement with Siemens PLM Software, a business unit of the Siemens Industry Automation Division and a leading global provider of product lifecycle management (PLM) software and services, to introduce engineering students to software for managing product design, development and manufacturing processes. For the first time, more than 10,000 students at over 200 engineering and technical colleges will be able to access industry-leading, high-end PLM software. Under this agreement PurpleLeap will provide hands-on training for Siemens PLM Software technology which can enhance the employability of engineering graduates in the manufacturing and automotive design industry.

PLM is the process of managing the entire lifecycle of a product from its conception, through design and manufacture. Globally, Siemens PLM Software certification is widely sought after by industry professionals and corporations. By introducing PLM software training in these colleges, PurpleLeap will not only help to make engineering graduates more marketable in an extremely competitive marketplace, but also envisions assisting in significantly increasing the resource pool of PLM software-trained professionals.

While the last decade in Indian industry has been the decade of IT outsourcing, the next one could well belong to engineering outsourcing. The sheer number of engineers that India is presently churning out, especially in disciplines like mechanical engineering, makes India an attractive destination globally for outsourcing of engineering services. In addition, Companies around the globe are also looking at India for engineering expertise in areas like product design and product development. At present, India supplies 12% of the total engineering workforce and is thus well poised to cater globally to the demand for engineering services. However, over two thirds of Indian engineering talent is produced in tier 2 and tier 3 colleges where student exposure to the kind of skill sets demanded by the global engineering industry may be minimal.

PLM can play an important role in transforming our engineering talent into ready to deploy talent for engineering services globally. In sectors like automotive, heavy engineering, aerospace and manufacturing in general, ‘PLM talent’ is currently at a premium. For students in tier 2 / 3 colleges who have traditionally struggled for opportunities in sectors mentioned above, there is thus an opportunity to encash on one’s engineering education with a PLM certification. This certification program from PurpleLeap will help students get roles enriched by PLM software training like Design Engineer, Stress Analyst, Product Development Engineer, Structural Analysis Engineer and Manufacturing Engineer.

The PLM certification program, offered in the fourth, fifth and sixth semesters of the engineering program will enrich the curriculum by facilitating in-depth training, and providing state-of-the-art tools and application knowledge across a wide spectrum of industries.

The range of software includes Siemens PLM Software’s Teamcenter® software, the world’s most widely used digital lifecycle management solution; NX™ software, a comprehensive digital product development solution; and Solid Edge® software, the core CAD component of the Velocity Series™ portfolio, a comprehensive family of solutions addressing PLM needs of the mid-market.

Announcing this agreement Mr. Amit Bansal, CEO, PurpleLeap said, “We are glad to be an academic training partner for Siemens PLM Software in India. Advanced tools such as PLM software are essential to preparing our engineers for the challenges they will face in an increasingly complex and global economy. We are confident that industry will find the PLM-certified engineering graduates from these colleges immensely employable.”

“We are excited about our agreement with PurpleLeap, which will make training on Siemens PLM Software’s industry leading PLM technology accessible to greater number of engineering students. Manufacturing companies are increasingly looking at software solutions like CAD, CAM, CAE, and PLM to address the challenge of turning more ideas into successful products, in turn increasing the demand for skilled resources. This initiative will enable the manufacturing industry to have more trained professionals to meet the growing demand” said Mr. Suman Bose, Managing Director India, Siemens PLM Software.

Source:http://www.indiainfoline.com/Markets/News/Siemens-partners-with-PurpleLeap/5137377322

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Tata Consultancy Net Profit Rises 23%

April 22nd, 2011

Tata Consultancy Services Ltd. Thursday exceeded market expectations with a 23% jump in fourth-quarter net profit, driven by higher non-operating income and increased demand for outsourcing of technology services.

India’s largest software exporter by revenue has consistently beaten analyst estimates over the last two years, consolidating the local technology sector’s growth story. Indian software exporters have been gaining from increased demand for technology outsourcing work as businesses in developed markets recover from the global economic slowdown.

Based on U.S. accounting standards, TCS posted a consolidated net profit of 24.02 billion rupees ($543 million) in the three months through March, compared with 19.48 billion rupees a year earlier. Profit grew 3.1% from the previous three months.

Net profit was boosted by a 39% jump in non-operating income to 2.26 billion rupees from 1.63 billion rupees a year earlier.

Revenue rose 31% to 101.57 billion rupees, as it added 39 clients during the quarter. On a sequential basis, revenue grew 5.1%.

The average of estimates in a poll of 27 analysts was for a net profit of 23.64 billion rupees on revenue of 101.53 billion rupees.

TCS follows fourth-ranked HCL Technologies Ltd. in reporting robust earnings growth, after a disappointing performance by Infosys Technologies Ltd. last week. Infosys, the second-largest IT firm, posted a lower-than-expected increase in quarterly profit and gave a weak outlook for this fiscal year, but HCL Wednesday reported a strong 34% rise in net profit thanks to a 4.8% growth in the volume of outsourcing work.

“TCS results are solid across most parameters,” CLSA Asia Pacific said in a note. The strong revenue growth should allay investor concerns on industry-wide demand, which had arisen after poor results from Infosys Technologies Ltd., the brokerage said.

The company’s shares, however, fell on profit-taking after the results and closed down 2.2% at 1,195.65 rupees. TCS shares had climbed 4.6% Wednesday, in line with a sharp rise in other technology stocks after HCL’s robust earnings. The Bombay Stock Exchange’s benchmark Sensitive Index rose 0.7% Thursday.

TCS, which doesn’t give a financial outlook, posted a tepid 2.9% rise in business volume in the fourth quarter. It cited seasonal weakness as the reason for the muted rise as clients, finalizing their budgets, pulled back spending on technology.

Still, top company executives were bullish.

“The demand environment continues to be vibrant. There are opportunities across markets and industries,” Chief Executive N. Chandrasekaran said in a statement.
India is one of the most preferred technology outsourcing destinations for companies in the U.S. and Europe. A recent report by research firm Forrester said technology spending in the U.S. is expected to increase 8% to $805 billion in 2011 and that growth would come largely from businesses looking to invest in IT projects.
TCS gets more than 80% of its revenue from the U.S. and Europe–the largest outsourcing markets in the world.

The company also said it hired 11,700 employees on a net basis during the fourth quarter and plans to hire 60,000 people this fiscal year to meet the expected rise in demand for outsourcing services. Its total staff count was 198,614 at the end of March.

CLSA said strong hiring in the just-ended quarter indicates that TCS is preparing for a big year ahead in 2011 and it validates the strength of a recovery in demand.
But, some worries remain.

An appreciation in the Indian rupee–the local currency is up 1% against the U.S. dollar in 2011–and higher staff wages due to intensifying competition in the technology sector is pressuring profit margins at TCS.

Chief Financial Officer S. Mahalingam said a stronger rupee and wage increases may weigh on operating margin in the current quarter.

The company increased wages of its India staff by 12%-14% and those in major overseas markets by about 2% to 4%, effective April 1.
Increased expenses and rising share of work from offshore centers led to fourth-quarter operating margin shrinking to 28% from 28.1% in the previous three months, Mr. Mahalingam said.

The margin, however, grew from the 27.5% it posted a year earlier.

Mr. Mahalingam said the rupee’s almost 1% decline on average against the dollar in the fourth quarter supported TCS’s margin by 0.6 percentage point.
“While certain headwinds remain in the near-term and medium-term global macro-horizon, we remain confident of our ability to mitigate challenges as well as sustain business growth,” he added.

India’s largest software exporter by revenue has consistently beaten analyst estimates over the last two years, consolidating the local technology outsourcing sector’s growth story. Indian software exporters have been gaining from increased demand for technology outsourcing work as businesses in developed markets recover from the global economic slowdown.

Based on U.S. accounting standards, TCS posted a consolidated net profit of 24.02 billion rupees ($543 million) in the three months through March, compared with 19.48 billion rupees a year earlier. Profit grew 3.1% from the previous three months.

Net profit was boosted by a 39% jump in non-operating income to 2.26 billion rupees from 1.63 billion rupees a year earlier.

Revenue rose 31% to 101.57 billion rupees from 77.37 billion rupees, as it added 39 clients during the quarter. On a sequential basis, revenue grew 5.1%.

The average of estimates in a poll of 27 analysts was for a net profit of 23.64 billion rupees on revenue of 101.53 billion rupees.

The results, however, failed to lift investor sentiment and the company’s shares slipped. The shares provisionally closed down 2.6% at 1,187 rupees, lagging the 0.5% rise in the benchmark Sensitive Index.

TCS follows fourth-ranked HCL Technologies Ltd. in reporting robust earnings growth, after a disappointing performance by Infosys Technologies Ltd. last week.

Infosys, the second-largest IT firm, posted a lower-than-expected increase in quarterly profit and gave a weak outlook for the current fiscal year, but HCL Wednesday reported a strong 34% rise in net profit thanks to a 4.8% growth in the volume of outsourcing work.

TCS, which doesn’t give a financial outlook, posted a tepid 2.9% rise in business volume in the fourth quarter. It cited seasonal weakness as the reason for the muted rise as clients, finalizing their budgets, pulled back spending on technology.
Still, top company executives are bullish.

“The demand environment continues to be vibrant. There are opportunities across markets and industries,” Chief Executive N. Chandrasekaran said in a statement.
India is one of the most preferred technology outsourcing destinations for companies in the U.S. and Europe. A recent report by research firm Forrester said technology spending in the U.S. is expected to increase 8% to $805 billion in 2011 and that growth would come largely from businesses looking to invest in IT projects.
TCS gets more than 80% of its revenue from the U.S. and Europe.

“While certain headwinds remain in the near-term and medium-term global macro-horizon, we remain confident of our ability to mitigate challenges as well as sustain business growth,” Chief Financial Officer S. Mahalingam said.

He also said that TCS’s operating margin in the fourth quarter shrank to 28% from 28.1% in the previous three months, hurt by higher expenses and increased work from offshore centers. But, the margin grew from the 27.5% it posted a year earlier.

The company added 11,700 employees on a net basis in the fourth quarter to take its total staff count to 198,614.

Source:http://online.wsj.com/article/SB10001424052748703983704576276381378414022.html?mod=googlenews_wsj

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India’s TCS Q4 profit up on outsourcing demand

April 22nd, 2011

India’s largest software exporter Tata Consultancy Services (TCS) on Thursday reported a 24 percent rise in quarterly profit from a year earlier, on robust demand for outsourcing.

Consolidated net profit rose to 24.02 billion rupees ($539 million) for the final quarter of the financial year ended March 2011, from 19.31 billion rupees in the same period a year ago, according to US accounting norms.

Revenues for the quarter rose 31 percent to 101.57 billion rupees, the company, which is part of the salt-to-steel Tata conglomerate, said in a statement.

The earnings met forecasts after analysts had predicted that TCS would post a net profit of 23.6 billion rupees, according to a survey by Dow Jones Newswires.

TCS shares however closed down 2.23 percent on profit-taking at 1,191.65 rupees at the Mumbai Stock Exchange, after they had run up in recent weeks.

Software rival Infosys showed a lower-than-expected 14 percent rise in profit at 18.2 billion rupees last week, as margins were hit due to rising staff costs.

“It has been an exceptional year. We are firing on all cylinders,” N. Chandrasekaran, chief executive of TCS, told reporters.

TCS traditionally does not provide a revenue outlook, but Chandrasekaran said the “demand environment remained robust.”

“We are chasing more deals now, compared to the same time last year,” he added.

Growth was seen across all markets, the company said, particularly in the United States and emerging economies.

TCS and other outsourcing companies have made India a top business destination by offering software development and information technology, engineering and design, and business process outsourcing.

Analysts expect TCS to show strong growth in the new fiscal year, which started this month.

“The demand environment is strong and we expect TCS to close more deals,” an analyst with Mumbai-base brokerage Edelweiss Securities said.
TCS said it had bagged a large multi-year deal from a Middle East banking group and also a large US-based retailer, without giving more details.
The company hired 11,700 employees in the quarter, with a total staff strength of 198,614 as of March 31.

For the full year, TCS logged a 30 percent rise in consolidated net profit to 90.6 billion rupees.

Source:http://www.google.com/hostednews/afp/article/ALeqM5i8gQrjwnzbQqIe7GyYr97aerk7fw?docId=CNG.18cb5b2874eb9c4386cf10d3192d45f3.4d1

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Retail & IT – Moving in Togetherness

April 21st, 2011

Retail is no longer a traditional clothing or daily needs domain, rules of retailing have completely changed as a lot of emphasis is being given to IT, Telecom and Electronics retailing today

A lot of global IT retail majors such as Target, Tesco, JC Penny, Marks&Spencers, Office Depot, Selfridges and of course Walmart have joined the party thrown open by the booming Indian economy most of the IT requirements are being outsourced to third party service providers and systems integrators are becoming a very integral part of this burgeoning segment. Adding to this domain are home grown IT and Telecom focused retail players such as Bangalore based Sangeetha Mobiles or Mumbai based Croma which push telecom and IT products, the retail way.

Of late big retail giants were a bit skeptical about outsourcing IT applications to a company thousands of miles away, they were quite cautious in their approach. But things started moving slowly but surely with global companies outsourcing their retail applications in a small way to Indian outsourcing service providers like TCS, Infosys, Wipro and NIIT. Now, more of those IT applications and maintenance in the retail space will be offshored to TCS and NIIT Technologies in India.

Today, retailers are changing their mindsets when it comes to using technology. While managing costs and improving operational efficiency will always be critical in the low margin retail industry, retailers are now shifting the focus to solutions that enhance the basic customer experience and drive revenue across all channels. This revolution has been focused on the store in recent times, but knowledgeable retailers will now demand that all technologies have a positive impact on the customer experience across all channels the customer comes in.

Innovation Drives Zest

Retail is no longer being associated with clothes or daily needs. There is a lot of focused approach being given to retailing IT, telecom and electronics items. We have quite successful expansion of big retail chains like Mumbai based The Mobile Store or Chennai based UniverCell.

Today, the rules of the retail domain are changing. Wal-Mart, has created a successful business system that is being followed by other retailers in more innovative and focused ways. The worlds largest retailer has staked out territory in smaller markets and has chalked up expansion plans in larger markets such as India.

Innovation is driving retails towards looking customer satisfaction. That is what every retailer, big or small, is looking at. Simple IT services applications and maintenance of these applications are part and parcel of every vendors offering, but most of the growing retail houses in India as well as globally, are looking at outsourcing in a way that clubs innovation into every deals that they strike.

Need to address Challenges

Even though, today India is being considered moving up the retail and IT amalgamation value chain, there are a lot of competitive challenge that lie in understanding customer needs, developing insight and building a differentiable experience that enables customers to buy what they want, where they want, whenever they want and in which ever channel they want. Big retail giants know that todays consumer is armed with better information about products, pricing and promotions and he has more options than ever before. So in this scenario, they need to be well equipped to handle what a customer needs and demands.

Experts close to the industry also believe that there is an increased demand for faster and efficient customer response mechanism because most enterprises including retail are now mostly working their way very much into the world wide web or Internet than earlier days of the phone.

Customer is King!

Although retailers have always focused on the customer that focus has now intensified to quite an extent. As a direct result of this, there is an upward trend towards investments being made in customer-friendly technologies that can help towards making god relationships with customers and eventually encourage customer loyalty on the long run.

The CIOs within every retail focused organization are putting customers to the forefront and thinking about devising new ways to encourage building better and long lasting relationships with their end customers and hence thinking about service-oriented architecture, industry standards and mixing it with open source in order to design their retail application.

A trend seen globally as well as experienced in India, retailers find themselves challenged as they use technology not just to cut costs, but to make money through enhanced multichannel customer experiences. Cutting edge, in-store technologies like use of RFIDs, selfcheck-out, point-of-sale terminals, and wireless devices present opportunities for retailers to address consumer service issues and the cost/availability of labor at the same time. Hence, as a result integrating fulfillment, merchandising and marketing across all channels has become crucial and important for the success of retailers and moving forward these are some of the attributes that will surely define retail winners of tomorrows India.

Source:http://www.itvarnews.net/news/12461/Retail-&-IT-%E2%80%93-Moving-in-Togetherness.html

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