Wipro BPO, the Business Process Outsourcing arm of Wipro Technologies, the Global Information Technology, Consulting, and Outsourcing Business of Wipro Limited (NYSE: WIT) was awarded the ‘Service Provider Excellence’ Award in the ‘Best IT Enablement in BPO’ category, at the Outsourcing Center’s 15th Annual Outsourcing and Service Provider Excellence Awards’ 2011. The awards were organized by Alsbridge Inc, a global advisory firm with expertise in IT & BPO, shared services and Finance & Accounting and benchmarking.

The recognition is a testimony to the value that customers have realized from Base)))™ which is Wipro BPO’s technology-augmentation route to help customers resolve business problems and unlock true value from outsourcing.

Wipro BPO which provides a broad spectrum of services across CRM, Back Office Transaction Processing, Industry specific Solutions and BPO Consulting complements its customer engagements with its technology-enabled process-layer, Base)))™. It is a combination of Wipro’s deep IT services expertise combined with its vast experience in outsourcing services. The extensive breadth of tools provided by Base)))™ eliminates the need to deploy multiple point solutions and has proven to be a cost effective solution for customers with quick results. Base)))™ is being used by 19 customers across eight countries with over 2200 users. Business benefits for customers include enhanced process effectiveness, improved governance and control, increased process and people efficiency, reduced risks and minimal technology investments.

“We are delighted to receive this recognition from Alsbridge. We have always believed that BPO customers are looking to utilize their existing assets completely before spending on new technology. This award is an acknowledgment to Wipro BPO’s technology excellence and ability to partner with client organizations to meet all their people, process and technology requirements. Base)))™ is our way of resolving customers’ business challenges through technology. It gives us great satisfaction to watch our customers get delighted with the visibility and control they have on their own outsourced processes” said Nithya Ramkumar, General Manager, Wipro BPO.

“Successfully executed outsourcing strategies blended with the right technology choice enabled each organization to achieve critical business goals and improve margins,” said Debra Floyd, COO, Outsourcing Center. “Innovative approaches are becoming critical for companies to gain competitive advantage and technology is taking the lead as a business process lever, today. These award-winning partnerships demonstrate models for success across industries.”

Outsourcing Center is an Alsbridge company. The Outsourcing Excellence Awards annually recognize the world’s best outsourcing arrangements. The judges select relationships that demonstrate best practices, create and sustain a competitive advantage, provide business transformation, achieve value, and benefit both buyer and service provider over time. The Outsourcing Center conducts the annual awards program and is an online community specializing in thought leadership, best practices, and innovation in outsourcing.

Wipro BPO, the Business Process Outsourcing service line of Wipro Technologies, is one of the largest BPO service providers on a global delivery platform. Wipro BPO has the capabilities to provide onshore, nearshore, offshore and hybrid delivery options with operations in more than 28 centers in 11 countries. The services portfolio spans industry specific solutions in Customer Contact center (technical and non-technical; voice and non-voice), Finance and Accounting outsourcing, Human Resource outsourcing, Supply chain management, Knowledge services including Data Management and reporting, Legal process outsourcing, and Sales and Marketing outsourcing.

Source:http://www.businesswireindia.com/PressRelease.asp?b2mid=26970