Archive for September, 2011

SunGard Signs Outsourcing Agreement With IFM

September 23rd, 2011

SunGard has signed a systems outsourcing agreement with fund manager Industry Funds Management (IFM) of Melbourne, Australia.

As part of the agreement, IFM will implement SunGard’s Investran solution for the automated unit pricing of private equity and alternative investment instruments, and VPM, the multi-currency back office solution and transaction repository, for securities handling. Implementation is currently underway. The agreement marks the signing of SunGard s first VPM client in Australia, while several Australian clients, including independent private equity investment firm Catalyst Investment Manager use Investran.

IFM has for 20 years been managing funds and allocating assets on behalf of pension and superannuation funds, 32 of which are IFM shareholders. Its unit pricing and securities processing functions were historically handled in-house. However, a number of factors, including the growth in IFM’s FUM to over AU$30bn since inception (including 28% FUM growth over 2010), an increase in the number of its funds from three to 38 and the increasing diversity of its FUM to include private equity and alternative investments in recent years, made it difficult to maintain specific technology systems for each asset class, including infrastructure, private equity and debt. The Australian market, for example, uses committed accounting systems for private equity as the asset class is accounted for and valued separately from others.

Furthermore, it became harder for IFM to get a consolidated view of the listed and unlisted investment market in light of the number of interfaces and the volume of data in the listed market. Additionally, the fund manager has also been increasing its exposure beyond the Australian superannuation space to offshore locations including the US and Europe where it has other pension fund clients.

The above factors made it necessary for IFM to outsource its unit pricing and securities processing functions. The fund manager therefore embarked on a project to find a technology provider and is understood to have shortlisted four vendors in 2010. It then performed due diligence on the vendors over a 6-12 month period and recently signed an outsourcing agreement with SunGard.

IFM also has an agreement with JPMorgan for custody and payments.

Source:http://australia.globalcustodian.com/news/Technology/Exclusive:-SunGard-Signs-Outsourcing-Agreement-With-IFM/40905

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IT shares reboot as rupee hits 50 against dollar

September 23rd, 2011

Mahindra Satyam (up 2.31%), HCL Technologies (up 2.30%), TCS (up 1.59%), Wipro (up 1.25%), Infosys (up 1.08%) and Tech Mahindra (up 0.97%), edged higher.

The BSE IT index was up 1.07% at 5,055.52. It outperformed the Sensex, which was down 1.15% at 16,172.70.

The BSE IT index had outperformed the market over the past one month until 22 September 2011, gaining 6.19% compared with the Sensex’s 0.12% gain. The index had underperformed the market in past one quarter, sliding 12.86% as against 6.78% decline in the Sensex.

The partially convertible rupee was at 49.82/83 per dollar, after hitting 50 in a one-off deal, its weakest since 14 May 2009. The rupee had closed at 49.57/58 on Thursday, 22 September 2011. A weak rupee boosts revenue of IT firms in rupee terms as the sector derives a lion’s share of revenue from exports.

Infosys executive co-chairman S. Gopalakrishnan on 8 September 2011 said clients are unlikely to cut their technology budgets for 2011, though they may end up cutting them for next year. He also warned that clients may hold back spending budgets earmarked for this year. Infosys had earlier said that it is witnessing delays in decision-making by clients.

TCS on 13 September 2011, said the demand for outsourcing technology services continues to be good, although economic uncertainties in Europe remain the biggest concern for the technology major. TCS is cautiously optimistic about the demand for outsourcing services as clients remain wary of spending in an uncertain economic environment, S. Ramadorai, vice chairman, said in a media interview.

The National Association of Software and Services Companies, or Nasscom, the main software trade body on 23 August 2011 reiterated its estimate of the industry recording 16%-18% growth in export revenue this fiscal year. Nasscom had in February 2011 forecast the industry’s export revenue at $68 billion-$70 billion for the fiscal year that started on 1 April 2011. Nasscom has reiterated estimate of growth in export revenue this fiscal year despite fears of economic troubles in the main outsourcing markets viz. the US and Europe.

Source:http://www.indiainfoline.com/Markets/News/IT-shares-reboot-as-rupee-hits-50-against-dollar/3945528741

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Using humanoids, IPSoft making the low-cost business model of Infosys, Wipro and IBM look like relics of the past

September 23rd, 2011

Chetan Dube, a former associate professor of mathematics at New York University, thinks he can teach IT services providers a lesson. Using artificial intelligence and humanoids, he is revolutionising the way computer networks are managed and making the low-cost business model of Infosys, Wipro and IBM look like relics of the past.

Dube, 42, and his company IPSoft operate in the area of IT infrastructure management, a fast-growing and lucrative part of the outsourcing business that Indian companies are keen to make deep inroads into. IPSoft stands in the way. “The last decade belonged to labour arbitrage; this decade belongs to advanced automation arbitrage,” Dube told ET in a telephone interview from New York, where IPSoft is headquartered.

A testament to this claim is the fact that IPSoft employs only 1,400 people for revenues of $700 million (Rs 3,400 crore). In comparison, Indian IT services companies typically employ at least 15,000 staff for each $1 billion in revenue.

IPSoft, founded in 1998 by Dube and his colleagues from New York University, pulls this off by relying heavily on expert systems that mimic the human brain. They are capable of self-healing, self-learning and autonomously solving a majority of the problems that arise on computer networks. And IPSoft’s correlation engines do what the human brain just cannot: pick trends by analysing hundreds of pieces of information all at once to diagnose and solve problems. Nearly two-thirds of all problems on computer networks are being solved by IPSoft with no human intervention at all, said Dube who studied electrical engineering at IIT Delhi.

The global market for managing computer servers, desktops and communication networks is worth around $25 billion at present and expected to grow to $45 billion in the next four years, according to research firm Gartner.
India’s export of remote infrastructure management services was worth $4.3 billion in 2010 and the segment employed nearly 1 lakh people, data from Nasscom show.

Humanoid Vs Humans

Humanoid Eliza can identify problems, have natural conversations with users and solve them in few seconds compared with a few hours taken by human engineers

At current rate, IPSoft will reach a billion dollar in revenues with just 2000 staff while Indian outsourcing fi rms typically employ at least 15000 staff for every billion dollar in revenues

Source:http://economictimes.indiatimes.com/tech/ites/using-humanoids-ipsoft-making-the-low-cost-business-model-of-infosys-wipro-and-ibm-look-like-relics-of-the-past/articleshow/10084453.cms

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Critigen Enters into Value Added Reseller Agreement with Alteryx

September 23rd, 2011

Critigen, a leading spatial enterprise solutions and cloud managed services provider, has entered into a value added reseller agreement with Alteryx, Inc., the market-leading platform for integrated Agile Business Intelligence, geospatial processing and industry analytics. Under the new agreement, Critigen will become a partner for Alteryx implementation delivery services, and will jointly go-to-market with the combined solutions offering.

“Critigen’s partnership with Alteryx will allow for immediate access to any data source in order to provide data analytics and data quality management in an unrivalled geospatial processing environment that returns business intelligence based on patterns, trends and relationships in any enterprise IT environment,” said Scott Brooks, Critigen Vice President of Global Alliances. “Alteryx delivers high-speed data processing that allows searching, sorting, and retrieval of record-level data as an integral part of spatial data analytics and reporting. Critigen is able to facilitate the integration of detailed reports, including maps, charts, and data-driven visualizations, that begin transforming data the moment it becomes available and an idea is created, into an internal-movement towards actionable business intelligence.”

“Globally recognized for their delivery services and talent, Critigen is an outstanding addition to our partner community,” said George Mathew, Alteryx President and COO. “Critigen shares our commitment to delivering the robust end-to-end capabilities of an Agile Business Intelligence platform, while driving the highest rate of customer success in the industry.”

About Critigen
Critigen is a global leader in information technology consulting and IT outsourcing. The company delivers more than 1,500 engagements each year, leveraging spatial intelligence, business analyses, and award-winning managed services to improve processes, expand capability and turn data into visual insight for public and private sector clients. Critigen’s innovative solutions for its global client base integrate mature and emerging technologies such as the cloud, ground breaking mobile-based applications, data management, GIS, and mapping solutions. Learn more about Critigen: critigen.com.

Source:http://www.amerisurv.com/content/view/9147/

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Forrester foresees weak IT market growth for 2012

September 23rd, 2011

According to its latest report Global Tech Market Outlook for 2011 & 2012, Forrester Research predicted that global tech purchases will be US$2 trillion in 2011 growing at 11.5 per cent in 2011, but the growth rate will slowdown to 5.5 per cent in 2012. This, according to Forrester, will be primarily because of the slowest growth in IT markets of Western and Central Europe at around 3.8 per cent in 2012 against 6 per cent in 2010.

Eastern Europe, the Middle East, Africa and Latin American markets, however, will grow at the highest rate of 12 per cent. The US market at $802 billion, the largest in the world, will also grow slower at 6.4 per cent in 2012. Said Forrester Research Vice President and Principal Analyst Andrew Bartels, “The global tech market will grow moderately despite global economic worries casting shadows on the outlook.”

This is certainly bad news for the Indian IT industry as nearly 90 per cent of its $70 billion revenue comes from software exports to the US and European markets. The industry body Nasscom, however, is not alarmed as its President Som Mittal said on Thursday that the industry is yet to see any signal of IT budget cut by large clients. “So far no one has reported any contraction in IT spending. But if the Euro zone crumbles, the whole world will be in trouble, including the IT industry here” Mittal said.

The US and European economies are dancing on the edge of a recession but haven’t yet fallen. As a result, the outlook for the global market for business and government purchases of technology goods and services will see slowing, though still positive growth, in 2012. Forrester said the growth in 2011 would be better, because vendors have had two quarters of generally strong demand before economic weakness surfaced in July and August, and that weakness won’t lead to slower tech market growth until Q4 2011. For 2011, these conditions plus a weaker US dollar mean that global IT market growth will be 11.5 per cent but the currency-adjusted growth rate would be 7.7 per cent.

The US economy is barely growing as the US Department of Commerce released revised data on US gross domestic product, which showed that US real GDP had risen by only 0.4 per cent in Q1 2011. Similarly, feeble response to European debt problems and too much austerity has hurt European growth. In Europe, real GDP growth of 3.4 per cent Q1 2011 turned into second quarter growth of 0.8 per cent. The only positive economic news has come from the emerging markets of Latin America; Eastern Europe; the Middle East and Africa; and Asia Pacific.

These economies have continued to post strong growth, providing a lift to exports from the US and Europe and keeping those economies from slipping into recession. “However, inflation has been on the rise in Brazil, Russia, India, and China (BRIC), raising the risk that their central banks’ tightening of monetary policy to tame inflation may overshoot, causing growth in these markets to drop,” the report said.

Among the IT market, spending on software (market size about $509 billion in 2011) will grow at 6.2 per cent in 2012 against 2011 growth of 8.1 per cent, Forrester said. Among the other segments of the market, IT Outsourcing (size Rs $ 352 billion), IT consulting and systems integration ($ 405 billion) and computer equipments ($ 416 billion) is expected to grow at 6.3 per cent, 7.6 per cent and 6.6 per cent, in 2012.

Source:http://www.deccanherald.com/content/192873/forrester-foresees-weak-market-growth.html

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HCL Tech to create 10k jobs in US & EU

September 23rd, 2011

HCL Technologies said it will create 10,000 jobs in the US and the EU in the next 5 years, emphasizing that it does not want to be “seen as a company which takes away jobs”. The announcement comes at a time when anti-outsourcing campaign against Indian tech companies is gaining momentum in a slowing US and European Union.

Politicians and governments in these countries have been objecting to offshoring work, and in the US, President Barack Obama had threatened to cancel tax breaks to companies shipping away jobs.

“It is our stated position to create 10,000 jobs in the US and the EU. We don’t want to be seen as a company which takes away jobs, instead seen as creating new ones,” Vineet Nayar, vice-chairman and CEO, HCL Technologies, said. “The jobs will be created over a five-year period.” The company already has 85,000 employees in these regions.

“The story of our glocalisation is based on the principle of reverse investment in local economies. We follow a three-point approach – investing in local delivery centers, tie-ups with local universities and local hiring and lastly, collaboration with customers,” Nayar said.

HCL Tech announced the setting up of a development centre in Redmond, US and another one in Dublin, Ireland. While the US centre will have 350 seats, the Irish centre will have 80. On plans are to open centres in Columbia and Cape Town, South Africa.

The company said it will go to campuses in these countries to hire for the first time during this placement season. Among the universities which have been shortlisted includes, University of Washington (Bothell and Tacoma campuses), Seattle University and Seattle Pacific University.

Most Indian tech companies have been consistently hiring more and more in western countries over the past few years, to blunt the criticism of ‘taking away’ jobs. The proportion of the recruit in the US and the EU has seen a marked increase. In HCL’s case, the targeted ratio is 50:50.

Source:http://timesofindia.indiatimes.com/business/india-business/-HCL-Tech-to-create-10k-jobs-in-US-EU/articleshow/10084425.cms

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TAKE Solutions Recognized As A Leader In IDC’s MarketScape

September 23rd, 2011

TAKE Solutions Ltd., a leader in the Supply Chain Management and Life Sciences domains, today announced it has received a ‘leader’ rating in IDC Health Insights’ MarketScape: Worldwide Life Sciences R&D IT Outsourcing Report 2011 Vendor Assessment. The “leader” category is the report’s highest ranking.

Alan S. Louie, PhD, research director, IDC Health Insights’ Clinical Development, Strategy and Technology research service comments in the report: “The life science R&D IT outsourcing market is growing rapidly as Companies seek to improve operational efficiencies and more tightly define those activities that are considered core competencies. As a result, leading service providers in this space are experiencing double-digit annual growth, with significant near- and long-term opportunities arising from the increasing number and variety of tasks being outsourced.”

The IDC Health Insights study assesses industry-specific offerings and experience, deployment flexibility, strength and responsiveness to project challenges, and long-term vendor growth strategies. Evaluation is based on a comprehensive framework and set of parameters expected to be conducive to a success in life sciences R&D IT outsourcing services and emerging growth in both the short-term and long-term. According to IDC:

* “TAKE has built a strong list of clients, based on its deep domain knowledge, willingness to engage customers as partners, IP-based solutions, and thought leadership in clinical, regulatory, drug safety, and other life science areas.”

* “TAKE’s diverse customer base, broad services portfolio, strong commitment to life science industry-specific growth, domain-centric expertise, and strong customer relationships make TAKE a fierce competitor in winning projects that the Company competes for.”

“TAKE has been providing expert advice, solutions and services to life sciences customers for over 10 years. We are very pleased to be recognized for our strategy, focus & capabilities,” said Kishore Rachapudi, President & COO, TAKE Solutions. “IDC’s research confirms that our commitment to enable customer successes by delivering life sciences industry expertise and business technology skills is strengthening our competitive edge.”

In 2010, TAKE was also recognized for its highest scores for customer service, and tied for first place in both life science industry expertise and overall customer satisfaction in IDC’s Vendor Assessment: Life Science Buyer’s Guide to Sales and Marketing IT Outsourcing.

Source:http://logisticsweek.com/news/2011/09/take-solutions-recognized-as-a-leader-in-idcs-marketscape/

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