Archive for October, 2011

Six Reasons to Use Cloud Services for Small Business

October 20th, 2011

Outsourcing IT functions such as payroll, website hosting, email, or enterprise resource planning (ERP) has long been normal for businesses of all sizes. But outsourcing critical IT functions including database servers, file servers, document storage, or application development, gives many organizations pause.

Many experienced IT admins point to recent well-publicized outages, data losses, and hacking incidents that have cost companies big in lost productivity, lawsuits or penalties, and even leading to bankruptcy.

Yet, there are substantial benefits to gain through lower costs of infrastructure, utilities, and administration–as well as better availability of services–especially from outside the corporate firewall. Here are the savings you can realize with cloud services.

1. Save on Infrastructure

Rather than buying new servers, operating systems, and applications to provide IT services in-house, you simply pay a monthly fee to a cloud provider. Considering that the cost of one server with OS and applications can be a couple of thousand to tens of thousands of dollars, this can be a huge benefit–especially if you want to test a new service before a full implementation.

2. Save on Setup and Management

If your IT staff is unfamiliar with a new OS or application, it can be a long, arduous process to implement a new function. Cloud providers have experienced administrators who do nothing but support specific applications. This is one of the reasons for the popularity of cloud-based ERP services–which are notoriously difficult to set up, both in getting hardware and software modules to work together and in configuring the software properly. Likewise, for third-party cloud providers with enough experienced staff, routine chores like monitoring, setting up new accounts, or applying patches are no problem.

3. Save on Utilities

Because cloud providers use large, modern data centers with green features and share infrastructure among multiple companies, their costs to run the small part of the center you’re using is much smaller than your costs would be for a server that’s likely under-utilized in your own data center.

4. Get Better Performance, More Features

Since cloud providers are providing services to many different companies, they buy large, high-performance systems that offer performance levels much higher than a small company can afford to run internally. They typically have the most capable versions of software and site licenses, so they’ll also have access to features at much lower costs than you’d be able to get in-house. Their experienced administrators are more likely to know how to optimize performance than your company is–especially if your IT department consists of one person who also doubles as the art department.

5. Increased Company Agility

Cloud providers can add servers or services quickly and easily, and make them available not only to your internal corporate users but to external contractors, partners and customers as well. That means you can achieve degrees of flexibility that would be difficult or impossible internally, allowing you to respond more quickly to your customers’ needs or changes in your core business.

6. Enjoy More Fault Tolerance

Cloud providers can afford to have multiple data centers, multiple Internet connections at each data center, as well as replication of data between data centers. Plus, they can offer levels of data protection far beyond simple nightly backups, such as continuous data protection, generators to handle power outages, and high-end servers that can keep running even one component fails.

The savings that cloud services bring can be dramatic–not to mention other benefits, such as additional features and better agility. Just keep in mind that these benefits may be offset by the chance of losing data if the cloud provider has problems. You can balance the risks by adding fault-tolerant options, either through the cloud provider or by having them back up your data to another provider. In the end, you’ll have to decide how much potential the applications you’d like to move to the cloud have to disrupt your business if they’re not available.

Source:http://www.pcworld.com/businesscenter/article/242161/six_reasons_to_use_cloud_services_for_small_business.html

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Study reveals sectors boosting investment in IT outsourcing

October 20th, 2011

Meanwhile, the financial services sector, which accounted for about a third of total spending last year, has slowed its spending on outsourced IT services. After the first three quarters of 2011, the sector’s spending is just under half (48%) of its total for 2010.

The latest figures from sourcing advisory TPI showed that the Emea financial services sector invested €1.6bn in IT outsourcing in the third quarter of 2011, compared with €2.7bn in the same period in 2010.

The manufacturing industry spent €1.5bn in the third quarter this year, compared with €1.4bn in the same period last year. The sector has already spent €5.8bn in the first three quarters of this year, compared with €5.6bn in all of 2010.

The retail sector has also invested more so far this year, having invested €1.4bn, compared with €0.8bn in the full 12 months last year.

The telecoms sector has spent €4bn so far in 2011, compared with €2.8bn in all of 2010.

Financial services was not alone in reducing spending. The energy and healthcare and pharmaceutical sectors also experienced falls.

Martyn Hart, chairman at the National Outsourcing Association, said the retail sector is an example of a sector harnessing IT outsourcing to become more efficient and attract more customers.

“Outsourcing in the Emea retail sector has risen 600% on last quarter, and 75% year-on-year. This is due to major retail players seeking competitive advantage by adopting high-tech IT solutions and infrastructure upgrades. They are turning to outsourcing providers as a low-risk route to superior technology,” he said.

He added that Tesco, Argos, Homebase and Poundland have all recently made major investments in outsourced technology. “This will help them run retail and warehouse operations to maximum efficiency, and improve customer experience. In today’s retail environment, outsourcing is becoming essential. Take-up is skyrocketing due to cost-saving drives, and also, as seen in the cases of Argos and Homebase, as a way of delivering targeted marketing campaigns to boost sales.”

Source:http://www.computerweekly.com/Articles/2011/10/19/248204/Study-reveals-sectors-boosting-investment-in-IT-outsourcing.htm

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Coraid adds cloud orchestration vendor Yunteq to its technology stable

October 20th, 2011

Today Coraid Inc. acquired cloud orchestration company Yunteq Inc. and plans to use the technology from the startup to accelerate its plans to build Ethernet storage-area networks (SANs) for public cloud storage providers.
John Gilmartin, Coraid’s vice president of corporate marketing, said the vendor will use the Yunteq software with its ATA over Ethernet (AoE)-based EtherDrive SANs beginning in the first half of 2012. The software is targeted at providers looking to build public storage clouds based on Coraid systems. Yunteq’s YunController Suite of cloud orchestration and management software provides features such as multi-tenancy, a RESTful API and policy-driven control over cloud infrastructure resources.
Coraid didn’t disclose the price it paid for Yunteq.
Coraid will initially target existing customers and cloud providers building large-scale architectures, including traditional hosting companies and IT outsourcing organizations that plan to compete with services such as Amazon’s S3 public storage cloud. Over time, Gilmartin said, the vendor will also pursue enterprise customers who want to build their own private clouds and hybrid clouds.
He said Yunteq software will help cloud providers automatically provision storage capacity on the Coraid storage array and secure virtual networks, making it easier to add customers to their clouds.
“You can free administrators from doing traditionally manual tasks and having to have a lot of deep knowledge about all of the ins and outs of the infrastructure, and allow them to make high-level policy decisions that can then be automated across very large-scale architectures,” Gilmartin said.
Coraid has been aiming for cloud providers for more than a year. It added a RESTful storage management interface enabling automation and scripting to its EtherDrive systems in August 2010. Gilmartin said Coraid was planning to add an orchestration layer, and believes the Yunteq acquisition will speed up that process considerably.
“What we’ve been planning for is to build out orchestration capabilities on top of this very simple architecture,” he explained. “What we recognized is that Yunteq has made tremendous strides in that orchestration market.”
Mark Peters, a senior analyst at Enterprise Strategy Group (ESG), said the software can enable Coraid to offer a simple storage back end with a sophisticated orchestration and management tool. “The way we currently do storage has to change,” Peters said. “We just have too much complexity.”
Yunteq identified Carpathia Hosting, a Dulles, Va.-based managed hosting service provider, as its first publicly acknowledged customer in July 2010. “They’re not just buying a garage and three people,” Peters said. “They’re getting something that works.”

Source:http://searchcloudstorage.techtarget.com/news/2240102098/Coraid-adds-cloud-orchestration-vendor-Yunteq-to-its-technology-stable

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Nippon Office Systems ltd (3790:JASDAQ)

October 20th, 2011

Nippon Office Systems Ltd. provides information technology (IT) services. The company offers consulting, enterprise systems integration, network infrastructure construction and maintenance, and IT management services, such as information, and software systems integration services related to sales of computers and related equipment. It also develops enterprise resource planning solutions and business applications; and provides IT infrastructure services, including disaster recovery, client encryption solutions, network security, spam solutions, disaster services, and firewall security. In addition, the company offers system operation services, such as operations support/operations management, housing, hosting, help desk, and personal computer (PC) services; IT outsourcing services; and software products comprising OS, network OS, database products, office products, and security products. Further, it distributes hardware products, including servers, storage products, PCs, network products, and peripherals. The company was founded in 1982 and is headquartered in Tokyo, Japan.

Source:http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?ticker=3790:JP

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Infosys aims to expand revenue share from Europe

October 20th, 2011

India’s No.2 software services exporter, Infosys , aims to double the revenue share from Europe to 40 percent of its total sales by the end of its 2014 financial year, as cost-strapped global companies step up outsourcing.

The company, a pioneer in India’s IT services sector, has grown rapidly by employing thousands of engineers in low-cost Indian centres and catering to overseas firms, mainly based in the United States.

“Our target is by 2014, our business will be 40 percent from Americas, 40 percent from Europe and 20 percent from Asia,” Ashok Vemuri, Head of Americas and member of the company’s board told Reuters in an interview at Infosys’ office in Singapore.

Vemuri, who heads Infosys’ financial services and insurance business said the company sees Asia, which contributes around 12 percent of its revenue, as a region where the next big wave in technology spending will take place.

Infosys earned 65.3 percent of its revenue in the second quarter from the United States versus 65.8 percent from a year ago, while Europe accounted for 20.5 percent of its revenue, down from 21.8 percent a year ago.

The firm, which counts Goldman Sachs and BT among its clients, reported a 9.7-percent rise in quarterly profit last week, and cut its full-year sales outlook by less-than-expected, easing market worries of a sharp slowdown.

Source:http://economictimes.indiatimes.com/tech/software/infosys-aims-to-expand-revenue-share-from-europe/articleshow/10414835.cms

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Cloud computing no longer just buzz but seismic shake to outsourcing

October 20th, 2011

I have been asked by the National Outsourcing Association to speak at an event next month. At the event I will be talking about what trends I am seeing in the outsourcing sector.

I sat down the other day to put some thoughts together and after a few minutes it really hit me just how big this year has been for cloud computing in the IT outsourcing sector.

A year ago everybody was talking about the cloud. But there was not much context to what they were saying. Everybody had a cloud strategy or was devising one.

But this year when I think about the case study type articles I write and the conversations I have with businesses and IT suppliers I can see things have really moved on.

Recent examples include Everything Everywhere setting itself, and its supplier T-Systems, the target of having 40% of its internal systems in the cloud within three years. Read my interview with the CIO here.

Then there are companies such as International Personal Finance, which has embarked on a 12-month project to move its IT infrastructure into a private cloud which will cut costs by millions of pounds and make its planned expansion easier. Read my case study here.

This year could see clouds used by businesses get a whole lot thicker. More cumulonimbus than cirrus as companies put more and more IT into clouds.
From recent discussions with CIOs, IT directors and the like, it does appear that businesses are now ready to move deeper into the cloud.

At a recent meeting with a big supplier I was given the prediction that 60% of the average enterprise will have 60% of its applications in the cloud.

Last month I sat down with the global IT head at one of the UK’s biggest banks. This was a meeting in advance of a raft of announcements set to come from the bank.

The bank is about to begin a process of wrapping a private cloud around all of its systems, both internal and those that face customers.

It was described to me as creating a cloud that customers and workers just point a device at to get to what they want. Obviously this is a big bank with lots of in-house IT expertise. But it will not be doing it itself but rather using an ecosystem of suppliers.

This brings me on to the new role of the IT outsourcing service provider. Forget systems integration it is now cloud integration.

Source:http://www.computerweekly.com/blogs/inside-outsourcing/2011/10/cloud-computing-no-longer-just-buzz-but-seismic-shake-to-outsourcing.html

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CSC signs five-year IT-operations outsourcing agreement with Telenor Sweden

October 20th, 2011

To implement BizCloud to virtualise and modernise Telenor Sweden’s IT operations

SC has signed a five-year IT-operations outsourcing agreement with mobile operators Telenor Sweden.

To virtualise and modernise Telenor Sweden’s IT operations CSC will implement its on-premise private cloud offering, BizCloud. With BizCloud Telenor is benefitted from the agility and commercial flexibility of the cloud.

Under the agreement some Telenor employees will be transferred to CSC. The transfer process will be completed by January 2012, when CSC assumes full responsibility for delivery of secure, scalable and simplified services for Telenor.

CSC BizCloud is billed as a service from a standard rate card and it is built on the cloud fabric Vblock from VCE Company, a fully integrated offer featuring the VMware hypervisor, Cisco network and compute and EMC storage.

Telenor Sweden chief IS/IT and operations officer Martin Petersén said CSC has clearly demonstrated its capacity to deliver offerings that will contribute to both Telenor’s operations and overall objectives.

“We expect that CSC’s effort to modernize our entire server infrastructure will benefit both our customers and internal processes,” said Petersén.

CSC Technology & Consumer Group president Mary Jo Morris said CSC is delighted that Telenor Sweden selected CSC as their partner in this strategic initiative and that Telenor recognise the unique value proposition CSC offer for cloud services.

“This new contract underpins our firm commitment to Telenor Sweden’s long-term success, and strengthens our position within the Telco industry,” said Morris.

Source:http://outsourcingbpo.cbronline.com/news/csc-signs-five-year-it-operations-outsourcing-agreement-with-telenor-sweden-191011

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