Technical Education and Skills Development Authority (TESDA) and the Business Processing Association of the Philippines (BPAP) target to fill-up at least 65,000 positions in the Business Process Outsourcing (BPO) industry to answer the country’s current problem of unemployment.
Deputy Director General for Field Operations Teodoro Pascua said in the program “Talking Points” aired over Radyo ng Bayan and People’s Television (PTV-4) that P500 million will go to TESDA from President Benigno Aquino III’s stimulus package and at least P500,000 of it will be allotted for the BPO Training.
BPO training consists of both voice and non-voice processes since call center industries require both skills.
Pascua said the training normally last for weeks to six months, depending on the skill of the person and the course being taken. There were those who apply but lacks the skills, so these people need an extensive training. There are also those who are already skilled but still needed to upgrade their skills, Pascua said.
He also said that next year, a new job under the BPO industry will be introduced in the country. Medical transcriptions will be in demand because countries such as US, UK, Australia, New Zealand and Canada aim to put their medical records and systems online, he said.
TESDA AND BPAP also agreed that at least 70 percent of those who will undergo the training will be hired and part of the training cost should be set aside for future scholarships.
The success of this project could be the answer to the country’s unemployment problem however, Pascua said we also have to look into the bigger picture for the country’s future in the BPO industry.
Pascua said that Philippines is number one in the call center industry in terms of employed people but not in terms of owning the big call center companies in the country.
Source:http://www.pia.gov.ph/?m=1&t=1&id=61318
