Archive for November, 2011

Maersk Taps HP for IT Outsourcing, Private Cloud

November 24th, 2011

Maersk Line, the largest global shipping company, has signed a $150 million-plus infrastructure services agreement to outsource its technology infrastructure to Hewlett-Packard Denmark, the companies announced today.

The five-year agreement call for HP to create a private cloud computing environment for Maersk’s distributed and local applications using HP Cloud Computing Solutions. In addition, HP will take over the Service Desk function at Maersk Line and maintain the company’s computing devices, such as desktop and notebook PCs, for almost 38,000 users in more than 100 countries. As part of the agreement, HP will offer employment to all Maersk Line staff within these areas.

“As a global leader in its industry, Maersk Line is driving significant change in its markets and needs a reliable technology foundation to support these efforts,” said Mike Nefkens, senior VP and GM of HP Enterprise Services for EMEA. “To help achieve the company’s global strategy, HP will apply its cloud computing expertise and experience in managing complex technology environments enabling internal IT leaders to expand support.”

“Maersk Line operates in a competitive global industry that demands innovation to create the agile technology infrastructure we need to be a leader among our peers,” said Adam Gade, chief information officer, Maersk Line. “HP’s global scope combined with its proven expertise in standardizing technology across large enterprises will help us deliver greater value to our business and support our ability to remain the world’s most reliable container shipping company.”

Maersk Line is the global containerized division of the A.P. Moller – Maersk Group. HP didn’t indicate whether its IT solutions forMaersk Line would include any containerized data centers such as HP’s POD (Performance Optimized Datacenter). HP currently supplies Maersk Line other technology and support services as well as hardware, such as servers, storage, networking equipment and PCs.

Source:http://www.datacenterknowledge.com/archives/2011/11/23/maersk-taps-hp-for-it-outsourcing-private-cloud/

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BPOs seek level playing field with foreigners in procurement process

November 24th, 2011

Kenyan Business Processing Outsourcing (BPOs) and IT service firms want the current procurement rules changed to boost competitiveness citing dominance by international counterparts.

They want the government to make it mandatory for international firms to partner with local companies when bidding for IT project tenders, a move expected to encourage skills transfer and boost chances of getting a piece of the multi-million shilling ICT funds.

Mr Nik Nesbitt, the chief executive of Kencall, says lack of financial and technical capability has made it difficult for Kenyan firms to clinch the tenders on their own.

“Local BPOs lack the experience being enjoyed by our competitors from countries like India and this is why we are asking the government to change the procurement rules and make it a must for the foreign firms to partner with the locals,” said Mr Nesbitt.

“We require a radical surgery on government policies in order to grow the BPO/IT sector, otherwise growth will be very slow,” he said.

The only Kenyan BPO firm that has managed to secure a government tender to digitise States law and the Judiciary documents is Digital Space, but only after partnering with DPH of India.

The push by the local BPO firms is mainly targeting tenders in the Ministry of Registration and Immigration of persons, department of births and deaths and that of Land. Already the Lands ministry has started its tendering process.

It comes just when a survey released by the Kenya ICT Board , dubbed Julisha notes that the country has been unable to develop an adequate pool of skilled IT personnel due to lack of big IT projects. “The common view was that there may not be enough big IT projects that can churn out a pool of skilled personnel— consequently there are not enough projects that allows professionals to exhibit or develop their skills,” read part of the Survey.

Mr Nesbitt’s position to compel the foreign firms to partner with the locals is supported by Mr Henry Njoroge, chief executive officer of Xtranet and Techno Brain BPO.

Mr Njoroge told the Business Daily that while the government may be encouraging partnerships, making it a requirement through changing the procurement rules will ensure that local firms are included in the large ongoing projects.

“What the government should do is come up with new procurement guidelines that stipulate that since technology is at the heart of Vision 2030, any company that is doing a government project that has never been done before must partner with a local company. All tenders should demand a partnership document with a local company,” said Mr Njoroge.

In the current situation, major outsourcing contracts from multinationals, similarly, are unlikely to land in the hands of local companies, primarily because the clients are extending their business to firms they have worked with in other markets, analysts say.

This year, foreign firms Accenture, IBM, Payment Solutions, SPANCO, and Tech Mahindra have won outsourcing contracts worth millions of shillings from the public sector and multinationals.

Payment Solutions Ltd, a South African firm, recently won a government tender to manage the public sector payroll in a bid to ensure civil servants do not commit more than two-thirds of their salary to paying debt.

IBM Corp, a US-based firm, and two Indian outsourcing firms — Tech Mahindra and SPANCO — have signed a Sh40 billion deal with telecoms giant Airtel to set up a five-year call centre service in Kenya and 15 other countries in Africa where Airtel operates.

Source:http://www.businessdailyafrica.com/BPOs+seek+level+playing+field+with+foreigners/-/1248928/1278168/-/d8yo5dz/-/

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Software Development, Project Competence and Worldwide Services – Pentalog Becomes Microsoft Gold Partner

November 24th, 2011

Eschborn. A gold medal represents the pinnacle of an athlete”s career. The Microsoft Gold Partnership for IT companies is of comparable significance. It denotes a high level of technical competency, strategic thinking and practical skills. The Pentalog group, an enterprise that specializes in IT outsourcing, offshoring and nearshoring, has now joined the ranks of these top players. “We are very proud of this partnership”, says Mircea Popa, Chief Executive Manager of Pentalog Deutschland GmbH, “as it proves that we are one of the leading providers of software development in Europe. The premium support by Microsoft associated with this award will enable us to offer our customers even more quality and reliability, particularly in the field of interfaces to the classical office products.

Membership in the Gold Partner Program offers a company both a better image and superior knowledge. Microsoft Gold partners at the top of their game with regard to tool access and the necessary support from the Microsoft company. They have received intensive training and are informed of changes, updates and product innovations earlier than others. This advantage in knowhow can in turn be passed on to the client. “There is an increasing demand for software solutions in the areas of cloud computing and globally linked IT processes”, Popa explains. In this field, Microsoft”s products SharePoint and the Exchange Server offer significant benefits which are becoming extremely significant to companies. Integration between native software solutions and Microsoft products is also becoming tighter.

The exchange between the Pentalog group as a new Gold Partner is particularly valuable with regard to SharePoint. This relatively new product from Microsoft is partly internet-based and partly based on the individual computers of users. Respective interfaces to the Cloud business allow the sharing of data with single units, different compartments as well as entire companies. This way, SharePoint can be used to coordinate appointments, edit documents or develop shared strategies. SharePoint allows users to share almost every Microsoft business application with others – no matter where the involved parties are currently located.

“SharePoint is not as user-friendly a program as Windows, however”, states Popa, Pentalog”s CEO and Rumania born IT expert. SharePoint must be adapted to the individual requirements of a company by experts to achieve optimal success and ultimate process security. “SharePoint developers are currently in high demand”, acknowledges Popa. “In Bucharest, we are developing a SharePoint Competence Center to meet this enormous demand.” As the economy becomes increasingly global, this increases the demand for technologies that allow us to jointly work on projects from a shared physical presence in one location. This situation requires cost-efficient yet high quality solutions with appropriate interfaces.

The French Pentalog group currently employs more than 600 employees – mostly software developers and engineers – in France, Rumania, Moldova, and Vietnam. These employees develop individual software solutions for companies of all sizes. Outstanding IT skills in these countries and the constantly growing demand for custom-made software that is also compatible with current Microsoft products makes our Gold Partnership a strategically valuable element”, says Popa. On this basis, Pentalog will continue to enhance its position in the field of qualified IT outsourcing, IT offshoring and IT nearshoring.

For more information on the IT services of the Pentalog group and its Microsoft Gold Partnership, visit www.pentalog.biz.
Pentalog Deutschland GmbH is located in Eschborn, Germany, and is the German branch office of the international Pentalog group, one of the leading suppliers of high-end offshore software development solutions in Europe. With branch offices in France, Germany, Rumania, Moldova, and Vietnam, the Pentalog group offers an ideal mix of nearshore and offshore services by employing local workforce in Western Europe. A smooth quality assurance system, professional project management and many years of outsourcing experience guarantee the highest possible efficiency and reliability for outsourced software development.

Source:http://your-story.org/software-development-project-competence-and-worldwide-services-pentalog-becomes-microsoft-gold-partner-287603/

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BAE-CSC continue outsourcing partnership

November 24th, 2011

BAE Systems will continue to receive IT services from Virginia’s CSC under a new five-year outsourcing agreement.

The contract, worth as much as $160 million annually, replaces an existing IT outsourcing contract that was to expire in April.

“Signing this new agreement with CSC demonstrates the success of our long-standing business partnership,” said Dean McCumiskey, BAE Systems global chief information officer.

“As the defense industry continues to evolve, CSC’s expertise and support in delivering highly competitive, value for money services across our business in support of our strategic and operational objectives will be invaluable.”

CSC services covered by the new award include collaborative services, end-user compute, mainframe, physical/virtual servers, storage and networking.

Also part of the contract are service request fulfillment and project services and application maintenance and support.

CSC and BAE Systems first signed a 10-year IT outsourcing contract in Britain in 1994. Through the new agreement, CSC provides IT services in support of 11 BAE Systems businesses in more than 100 locations in Britain, Saudi Arabia and Sweden.

Source:http://www.upi.com/Business_News/Security-Industry/2011/11/23/BAE-CSC-continue-outsourcing-partnership/UPI-92661322046916/

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McKinnon takes up part-time position

November 24th, 2011

Westpac has done away with its chief information officer role in an executive restructure that moves group technology executive Bob McKinnon to a part-time position.

McKinnon has overseen the bank’s IT strategy under chief executive officer Gail Kelly since he joined in 2008 to address “years of chronic underinvestment” in Westpac’s technology.

Today’s restructure will see him report to newly appointed group chief operating officer John Arthur, who was previously the bank’s group executive, counsel and secretariat.

Westpac created two new divisions in the restructure, announced to the ASX this morning.

Arthur will lead the Group Services division, which encompasses technology, banking operations, property services and legal.

McKinnon will serve as an enterprise executive within that division.

A Westpac spokesman said it was a part-time position; the bank had no forthcoming plans to re-establish an overarching, full-time chief information officer role.

The restructure was aligned with Westpac’s “best sourcing” technology strategy that Kelly announced with the bank’s financial results early this month.

“Best sourcing” aimed to arm the bank with shorter outsourcing deals to improve skills and cost-effectiveness.

As well as today’s executive restructure, the multi-sourcing strategy will see about 200 technology jobs scrapped by the year’s end, increasing Westpac’s reliance on external suppliers.

Arthur’s IT credentials were promoted as a key reason for him to lead the services group.

Significantly, he led the legal team for the Commonwealth Bank’s 1997 whole-of-IT outsourcing deal with EDS.

He is also said to have been closely involved with McKinnon in key IT projects at Westpac, including “building the Bank’s relationship with IBM” and in the design of the multi-sourcing program.

The second new division, Australian Financial Services, will encompass Westpac retail and business banking, St.George banking group, BT financial group, banking products and risk management.

It will be led by former ANZ retail chief Brian Hartzer when he joins the bank next year and group transformation and productivity executive Peter Hanlon in the interim.

Source:http://www.itnews.com.au/News/281125,westpac-scraps-cio-role.aspx

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IDC Health Insights’ IDC MarketScape Examines 11 Leading IT Outsourcing Vendors Serving the Life Science Sales and Marketing Market

November 23rd, 2011

IDC Health Insights revealed today the availability of a new IDC MarketScape report designed to guide life science companies evaluating IT outsourcing vendors of sales and marketing services. The new report, IDC MarketScape: Worldwide Life Science Sales and Marketing IT Outsourcing 2011 Vendor Assessment (Document # HI231228) provides an assessment of 11 leading IT outsourcing vendors that serve the life science sales and marketing market. In the report, IDC Health Insights provides an opinion on which vendors are well-positioned today based on current capabilities and which are best positioned to gain market share over the next three to five years. Vendors evaluated include: Accenture, Capgemini, CSC, Cognizant, HCL, Infosys, Mahindra Satyam, NTT Data, TAKE Solutions, Tata Consultancy Services (TCS), and Wipro.

According to the report, 48% of life science companies are expected to increase overall sales and marketing IT spending this year. IT services in particular are expected to increase most significantly, relative to software and hardware, with approximately 7% growth. As such, among life science companies there is strong demand for skilled IT outsourcing partners that can reduce costs while simultaneously adding additional IT-centric value and strong life science industry expertise.

Each vendor has been evaluated against 24 criteria divided between two main categories: strategy measures for success and capability measures for success. Within each of these criteria, IDC Health Insights has weighted specific criteria and sub-criteria that are particularly significant for life science companies evaluating IT outsourcing partners.

According to Eric Newmark, IDC Health Insights program director, “Life science companies are being driven toward sales and marketing IT outsourcing by several business needs, including the need to automate and optimize reoccurring sales activities, consolidate disparate information sources to better comply with aggregate spend regulations, and improve sales force effectiveness and efficiency via next-generation SFA applications, mobile platforms, and streamlined functionality and usability. Whether a pharma is seeking tactical or strategic assistance, this IDC MarketScape provides valuable guidance.”

The report provides an assessment of where the life science sales and marketing IT outsourcing market is going, how the major vendors stack up, and what criteria are most important for life science companies to consider when selecting an IT outsourcing vendor.

Source:http://www.iewy.com/36856-idc-health-insights%E2%80%99-idc-marketscape-examines-11-leading-it-outsourcing-vendors-serving-the-life-science-sales-and-marketing-market-2.html

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Outsourcing CAD Drafting services to India, Drafting Services at Low cost

November 23rd, 2011

Offering affordable Drafting services for new and ongoing projects in Architectural, Mechanical, Structural, Civil and MEP stream across the globe!

CAD Outsourcing India is leading CAD design, Drafting and 3D modelling services provider company serving to the various needs of Architects, Mechanical Designers, Building contractors and MEP engineers. Visit us at http://www.cadoutsourcingservices.com/cadd.php

Save 60% of your project costs by outsourcing Drafting and Drawing services to us today! Get No-obligation quotes on the basis of job/sheet/man-hour or dedicated team for specific project.

We can convert and digitize your architectural, structural, mechanical and electrical drawings, paper plans or images into various CAD formats such as DWG, DXF, DGN, CNC, STL, JPG, TIF, PDF, etc. with maximum accuracy that meets your business requirements.

Drafting services include:
• Architectural drafting, detailing & drawings • 2D Structural drafting • Mechanical engineering drawings • All types of CAD conversions/file format conversions • As-built drawings from Plans, Layouts & Diagrams • Floor plans, Roof plans, Roof Framing plans • Foundation plans, Elevations, Sections • Electrical plans • MEP design drafting • Plumbing plans drafting • Mechanical drafting • 3D CAD Modeling • HVAC plans & drafting • Related CAD drafting support

We have in house-team of dedicated CAD drafters and drawing professionals who can deliver high-standard technical assistance coupled with cost-effective drafting services to your ongoing projects. Major benefits include 100% accurate drawings, Multi-editable CAD drawings in various formats (from any input like sketches, images, paper drawings, etc.), Huge savings in cost and faster turnaround time.

Source:http://www.industrytoday.co.uk/it/outsourcing-cad-drafting-services-to-india-drafting-services-at-low-cost/8034

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