UK gets its own BPO Shawshank Redemption

August 17th, 2012 by Rahul Jain Leave a reply »

Apparently the Ministry of Justice has a plan to put some of the country’s jail birds to work. In an effort to win business from Indian call centres the MOJ wants UK prisoners with British accents to work in call centres. This is because in India call centre workers are often difficult to understand.

But this is already being done in India at Hyderabad’s Cherlapally Central Jail. An IT firm is working with authorities to turn hundreds of educated convicts into workers in the BPO sector.

Those working on the UK project might only earn £3 per day but this will be supplemented by giving them access to the personal details of thousands of people.More valuable than a cigarette in prison.

Whatever next? TVs, the internet or even the chance to work with celebrity chefs?

Source:http://www.computerweekly.com/blogs/inside-outsourcing/2012/08/uk-gets-its-own-bpo-shawshank-redemption.html

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