Chilled food distributor selects IT outsourcing from m-hance

March 1st, 2013 by Rahul Jain Leave a reply »

The distributor has signed a three-year contract with m-hance and will benefit from secure, innovative and scalable IT applications on demand to support the business’s future growth. The planned go-live is April 2013.Outsourcing8

H. N. Nuttall’s existing IT infrastructure and systems have been managed by an in-house IT team for several years. Although this team has been providing an excellent service, the company recognises the additional benefits of outsourcing its IT infrastructure to a specialist provider. These include gaining increased agility, greater security, swifter access to innovative technologies delivered by experienced professionals and efficiency savings through no longer being burdened by up-front hardware, software licencing and in-house data centre costs.

Andrew Vickerstaff, finance director at H. N. Nuttall, explained: “We required a flexible and robust IT environment to support the business’s continued growth, combined with a resilient and high-performing network built on the latest technology. m-hance took the time to fully understand our requirements which convinced us that they could manage our IT infrastructure cost effectively.”

m-hance will be responsible for the entire management and support of H. N. Nuttall’s IT environment and business critical applications including m-hance’s financial management system (powered by Dynamics GP). m-hance will also be providing H. N. Nuttall with proactive monitoring and management of the cloud infrastructure 24 hours a day, 365 days a year, storage back-up, file sharing and collaboration, virtual desktops and the management of Exchange email to ensure business continuity.

Andrew commented: “Moving to m-hance’s fully managed Infrastructure as a Service (IaaS) will improve efficiency and enable us to concentrate on our core business objectives, with the added peace of mind that our IT environment is being taken care of by a trusted and experienced partner. We’ll also benefit from rapid access to world leading technologies at approximately half the cost of equivalent on-premise solutions which will assist us to maintain our competitive advantage and achieve a return on investment much sooner.”

m-hance managed service provides a suite of flexible options as and when required with comprehensive service level agreements. These services cover the hosting, monitoring, implementing and upgrading of business software applications, middleware, operating systems, storage and servers, right through to full data centres, ensuring optimal IT performance.



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