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Dell stays positive of consumer IT biz in Phl

May 22nd, 2013
Despite a major slump in its PC sales in the latest quarter, Dell remains positive on the consumer side of the business in the Philippines.
Recent reports said Dell’s earnings declined 79 percent in the first quarter (ending May 3)  of its fiscal year,  as demands for smartphones and tablets continue to grow by the day.
In an interview with Philstar.com, Christopher Papa, Country Manager for Dell Philippines, said the company continues to invest in the consumer IT space.
“We are very positive about consumer business here in the Philippines. In fact in the last couple of quarters we’ve launched a couple of notebook models also like the XPS 12 that covers both consumer and commercial customers,” Papa said.
Dell’s XPS 12 is a two-in-one device. Besides being a fully-featured, full-powered laptop, it is also a fully-featured touch-powered tablet.
urce:http://www.philstar.com/business/2013/05/22/945108/dell-stays-positive-consumer-it-biz-phl

Despite a major slump in its PC sales in the latest quarter, Dell remains positive on the consumer side of the business in the Philippines.

Recent reports said Dell’s earnings declined 79 percent in the first quarter (ending May 3)  of its fiscal year,  as demands for smartphones and tablets continue to grow by the day.

In an interview with Philstar.com, Christopher Papa, Country Manager for Dell Philippines, said the company continues to invest in the consumer IT space.

“We are very positive about consumer business here in the Philippines. In fact in the last couple of quarters we’ve launched a couple of notebook models also like the XPS 12 that covers both consumer and commercial customers,” Papa said.

Dell’s XPS 12 is a two-in-one device. Besides being a fully-featured, full-powered laptop, it is also a fully-featured touch-powered tablet.

Papa added that Dell remains strong in their relationship with business process outsourcing companies in terms of usage of desktops and notebook devices.

The executive said it is inevitable that many of its customers are moving into tablets and smartphones and specific to Dell they see it happening. But such consumerization of IT brings concerns to companies as employees bring their own devices and use them in the workplace.

“You have to strike the balance between usage and productivity like how are you using those devices. Like if you need to use Excel then you need a notebook,” Papa said, adding Dell offered recently its on-site services to its retail customers and the company continues to invest in the consumer side of the business.

During its IT solutions tour in Manila on Tuesday, Dell showcased its capability to deliver its end-to-end solutions to meet the challenges of today’s five IT trends that disrupts business, such as consumerization of IT, security, big data, cloud computing, and social networking.

Papa said since Dell’s solutions are modular and open, they can cater to medium-size companies all the way to large corporate accounts.

Source:http://www.philstar.com/business/2013/05/22/945108/dell-stays-positive-consumer-it-biz-phl

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India Software Testing Market Outlook – Dominance of Indian IT Service Sector Fueling Growth

May 22nd, 2013
Emerging economies are increasingly focusing on quality assurance for their future growth and competitive advantage. With the Indian market showing high potential in software testing field, almost all major IT companies have started investing in software testing services in India in order to capture the market and reap benefits.
Market consulting solutions firm Netscribes, in its latest report, “Software Testing Market in India,” states that India has become one of the major destinations for outsourcing software testing services owing to the availability of cost effective talent pool. Increasing number of software development companies are outsourcing their software testing work to India owing to a rise in demand for software testing services. This high demand is generated in order to prevent software bugs that result in huge losses for the company. United States is the key market for big Indian testing vendors, followed by Europe and Middle East.
The outsourced software testing market comprises both traditional and independent testing services (ITS). ITS gained more popularity as enterprises are not required to invest in expensive hardware and software. Leading software testing companies in India provides facilities and Center of Excellence to offer ITS. Currently about 180,000 people are employed in this field in India.
The growth of software testing market is supported by strong foothold of IT services sector in India. Growing maturity of Indian vendors allow consistent high quality service delivery and better user defined standards. Demand for testing services is gaining a speedy growth with rapid evolution of vendor capabilities in last two decade. Rising adoption of different growth strategies by testing vendors will help them to differentiate from other abundant service providers. Indian software testing market will witness further growth owing to the recent government initiatives in IT and ITeS sector.
However, the industry has also some pressure points. Even though India is known for its IT expertise, it still lacks enough educational and training focusing on software testing. An agile software development with poor testing may lead to poor coding thereby escalating risk of errors. Further, rising competition from other low cost nations pose a threat to India’s dominance in the testing industry.
Currently the software testing market senses the need for mobile application testing owing to rapid growth of mobile phone applications. Also, the industry is witnessing the trend to shift towards cloud based testing; testing-as-a-service; automated testing and testing in domain-specific niche services.
Source:http://www.virtual-strategy.com/2013/05/22/india-software-testing-market-outlook-%E2%80%93-dominance-indian-it-service-sector-fueling-growth

Emerging economies are increasingly focusing on quality assurance for their future growth and competitive advantage. With the Indian market showing high potential in software testing field, almost all major IT companies have started investing in software testing services in India in order to capture the market and reap benefits.

Market consulting solutions firm Netscribes, in its latest report, “Software Testing Market in India,” states that India has become one of the major destinations for outsourcing software testing services owing to the availability of cost effective talent pool. Increasing number of software development companies are outsourcing their software testing work to India owing to a rise in demand for software testing services. This high demand is generated in order to prevent software bugs that result in huge losses for the company. United States is the key market for big Indian testing vendors, followed by Europe and Middle East.

The outsourced software testing market comprises both traditional and independent testing services (ITS). ITS gained more popularity as enterprises are not required to invest in expensive hardware and software. Leading software testing companies in India provides facilities and Center of Excellence to offer ITS. Currently about 180,000 people are employed in this field in India.

The growth of software testing market is supported by strong foothold of IT services sector in India. Growing maturity of Indian vendors allow consistent high quality service delivery and better user defined standards. Demand for testing services is gaining a speedy growth with rapid evolution of vendor capabilities in last two decade. Rising adoption of different growth strategies by testing vendors will help them to differentiate from other abundant service providers. Indian software testing market will witness further growth owing to the recent government initiatives in IT and ITeS sector.

However, the industry has also some pressure points. Even though India is known for its IT expertise, it still lacks enough educational and training focusing on software testing. An agile software development with poor testing may lead to poor coding thereby escalating risk of errors. Further, rising competition from other low cost nations pose a threat to India’s dominance in the testing industry.

Currently the software testing market senses the need for mobile application testing owing to rapid growth of mobile phone applications. Also, the industry is witnessing the trend to shift towards cloud based testing; testing-as-a-service; automated testing and testing in domain-specific niche services.

Source:http://www.virtual-strategy.com/2013/05/22/india-software-testing-market-outlook-%E2%80%93-dominance-indian-it-service-sector-fueling-growth

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Rupee fall, strong Tech Mahindra results boost IT stocks

May 22nd, 2013
Most IT stocks gained around 1 percent on Wednesday as the the recent rupee depreciation coupled with a steady demand environment is seen boosting earnings of outsourcing firms in the April-June quarter, although the US immigration bill still remains a concern, analysts said.
Tech Mahindra  was the highest gainer, surging 7 percent, on the back on better-than-expected earnings in its fourth quarter.
A US senate panel on Tuesday approved legislation, which will give millions of immigrants living illegaly in the US, an opportunity of the country’s citizenship, and eases some of the strict hiring requirements targetted at US high-tech firms in the earlier draft.
“The US immigration is still to be passed and so that will continue to remain a overhang on IT companies. But the rupee has depreciated to over Rs 55 to a US Dollar, which will help their earnings…Tech Mahindra results were also better than expected,” Angel Broking analyst Ankita Somani told moneycontrol.com.
IT companies earn a large proportion of revenue in Dollars from US companies. So a falling rupee will give a big boost to their repatriated earnings.
Rupee was trading at Rs 55.55 to the US Dollar in noon trade on Wednesday.
CP Gurnani, Tech Mahindra’s MD said on Wednesday the company was optimistic about FY14, buoyed by its deal pipeline, business traction from recent acquisitions and leverage of business synergies with Mahindra Satyam  .
The company like several other software services exporters also said the US market was on the recovery path.
IT companies were hurt by uncertainties in the overall global economy last year, as companies slowed decision making and cut back discretionary spends.
But companies as well as analysts say improving demand environment will boost the overall growth for IT companies this year.
At noon, Tech Mahindra was trading at Rs 964, up 6 percent, Infosys  was up 0.8 percent at Rs 2,415.95, Tata Consultancy Services   gained 1.3 percent at Rs 1,494.15 and HCL Tech  rose 1.5 percent to Rs 747.85 on NSE. Most other stocks were up in 0.5-1 percent range.
Source:http://www.moneycontrol.com/news/business/rupee-fall-strong-tech-mahindra-results-boost-it-stocks_877827.html

Most IT stocks gained around 1 percent on Wednesday as the the recent rupee depreciation coupled with a steady demand environment is seen boosting earnings of outsourcing firms in the April-June quarter, although the US immigration bill still remains a concern, analysts said.

Tech Mahindra  was the highest gainer, surging 7 percent, on the back on better-than-expected earnings in its fourth quarter.

A US senate panel on Tuesday approved legislation, which will give millions of immigrants living illegaly in the US, an opportunity of the country’s citizenship, and eases some of the strict hiring requirements targetted at US high-tech firms in the earlier draft.

“The US immigration is still to be passed and so that will continue to remain a overhang on IT companies. But the rupee has depreciated to over Rs 55 to a US Dollar, which will help their earnings…Tech Mahindra results were also better than expected,” Angel Broking analyst Ankita Somani told moneycontrol.com.

IT companies earn a large proportion of revenue in Dollars from US companies. So a falling rupee will give a big boost to their repatriated earnings.

Rupee was trading at Rs 55.55 to the US Dollar in noon trade on Wednesday.

CP Gurnani, Tech Mahindra’s MD said on Wednesday the company was optimistic about FY14, buoyed by its deal pipeline, business traction from recent acquisitions and leverage of business synergies with Mahindra Satyam  .

The company like several other software services exporters also said the US market was on the recovery path.

IT companies were hurt by uncertainties in the overall global economy last year, as companies slowed decision making and cut back discretionary spends.

But companies as well as analysts say improving demand environment will boost the overall growth for IT companies this year.

At noon, Tech Mahindra was trading at Rs 964, up 6 percent, Infosys  was up 0.8 percent at Rs 2,415.95, Tata Consultancy Services   gained 1.3 percent at Rs 1,494.15 and HCL Tech  rose 1.5 percent to Rs 747.85 on NSE. Most other stocks were up in 0.5-1 percent range.

Source:http://www.moneycontrol.com/news/business/rupee-fall-strong-tech-mahindra-results-boost-it-stocks_877827.html

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NS&I selects Atos over HP and Capita in £660m outsourcing deal

May 22nd, 2013
State-owned investment organisation NS&I has awarded Atos a £660m, seven-year outsourcing contract, which it says will save taxpayers more than £400m over the contract period. The contract is for the delivery of customer-facing and back-office services to NS&I’s 25 million customers, as the firm looks to switch to digital channels.
This will include the addition of a mobile-optimised website, apps, web chat and co-browsing to help guide customers through the website. Improvements will also be made to existing services that are available online.
NS&I initially outsourced its operations to Siemens Business Services in 1999, with the company subsequently being acquired by Atos in July 2011. The deal is estimated to reduce NS&I’s core operating costs by 55 per cent, which equates to about £530m in cost savings.
Atos was chosen ahead of HP and Capita, following a re-tender process that started back in 2011. The three companies were shortlisted in February 2012.
“The new contract will ensure we can deliver our vision of enhancing further the services we offer to savers over the next seven years. I would like to congratulate Atos on winning the contract and also thank both Capita and HP for the time and energy they invested in the re-tender process,” said Jane Platt, chief executive of NS&I.
“Taxpayers across the country will also benefit as the contract will deliver a saving of over £400m by 2021 – building on the £530m already saved under the current contract,” Sajid Javid MP, economic secretary to the Treasury, added.
NS&I said that the cost savings for taxpayers would come from the increasing customer use of direct sales channels, improvements in technology and processes, and supporting the growth of NS&I’s leveraging activity.

State-owned investment organisation NS&I has awarded Atos a £660m, seven-year outsourcing contract, which it says will save taxpayers more than £400m over the contract period. The contract is for the delivery of customer-facing and back-office services to NS&I’s 25 million customers, as the firm looks to switch to digital channels.

This will include the addition of a mobile-optimised website, apps, web chat and co-browsing to help guide customers through the website. Improvements will also be made to existing services that are available online.

NS&I initially outsourced its operations to Siemens Business Services in 1999, with the company subsequently being acquired by Atos in July 2011. The deal is estimated to reduce NS&I’s core operating costs by 55 per cent, which equates to about £530m in cost savings.

Atos was chosen ahead of HP and Capita, following a re-tender process that started back in 2011. The three companies were shortlisted in February 2012.

“The new contract will ensure we can deliver our vision of enhancing further the services we offer to savers over the next seven years. I would like to congratulate Atos on winning the contract and also thank both Capita and HP for the time and energy they invested in the re-tender process,” said Jane Platt, chief executive of NS&I.

“Taxpayers across the country will also benefit as the contract will deliver a saving of over £400m by 2021 – building on the £530m already saved under the current contract,” Sajid Javid MP, economic secretary to the Treasury, added.

NS&I said that the cost savings for taxpayers would come from the increasing customer use of direct sales channels, improvements in technology and processes, and supporting the growth of NS&I’s leveraging activity.

Source:http://www.computing.co.uk/ctg/news/2269492/ns-i-selects-atos-over-hp-and-capita-in-gbp660m-outsourcing-deal

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IT job industry back on track

May 22nd, 2013
IT job vacancies are on track to rise back to pre-recession levels, as first quarter data reveals that the volume of permanent vacancies has risen for the fourth year in a row.
Data from CWJobs.co.uk has shown that IT jobs are now only 15 per cent below where they were, pre-recession, in Q1 2008, compared to 41 per cent just three years ago. As Britain’s economic outlook finally shows signs of stabilising, it’s likely businesses are taking on additional staff as they anticipate expanding, or try to trigger growth.
Alongside the industry’s positive performance, maintaining steady growth is SQL, which has remained the most in demand skill over the last five years. In the last year however, new data shows that demand for C# has overtaken C as a desired skill for employees, as employers look beyond the older programming language.
As a continued result of business outsourcing functions and consumer technology development, software houses and consultancies lead the way in industry growth with vacancy rises of over 1.4 per cent last year.
Richard Nott, Website Director, CWJobs, says: ‘As Britain’s economic position stabilises, growth is being seen across most sectors of the IT industry, signalling that it is finally recovering from the recession. The technology industry looks to be at the forefront of Britain’s growth, and if it maintains the same trajectory, could be boosting Britain’s economic position even further.’
Source:http://www.bcs.org/content/conWebDoc/50584

IT job vacancies are on track to rise back to pre-recession levels, as first quarter data reveals that the volume of permanent vacancies has risen for the fourth year in a row.

Data from CWJobs.co.uk has shown that IT jobs are now only 15 per cent below where they were, pre-recession, in Q1 2008, compared to 41 per cent just three years ago. As Britain’s economic outlook finally shows signs of stabilising, it’s likely businesses are taking on additional staff as they anticipate expanding, or try to trigger growth.

Alongside the industry’s positive performance, maintaining steady growth is SQL, which has remained the most in demand skill over the last five years. In the last year however, new data shows that demand for C# has overtaken C as a desired skill for employees, as employers look beyond the older programming language.

As a continued result of business outsourcing functions and consumer technology development, software houses and consultancies lead the way in industry growth with vacancy rises of over 1.4 per cent last year.

Richard Nott, Website Director, CWJobs, says: ‘As Britain’s economic position stabilises, growth is being seen across most sectors of the IT industry, signalling that it is finally recovering from the recession. The technology industry looks to be at the forefront of Britain’s growth, and if it maintains the same trajectory, could be boosting Britain’s economic position even further.’

Source:http://www.bcs.org/content/conWebDoc/50584

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Practices look to health IT to minimize declines in profits

May 22nd, 2013
A decline in reimbursements has a majority of physician practices preparing for a downward trend in profitability, according to research published by Power Your Practice.
“The greatest challenges stem from the gap between changes underway at a systemic level and their real-world impact on the daily lives of physicians, staff and patients,” state the authors of the report. “For those with defined priorities, upgrading processes and old technologies are at the heart of their approach, with evidence of a renaissance in practice management investments as the industry begins serving a greater volume of patients amid the complexities of ICD-10.”
Of the more than 5,000 physicians surveyed during April 2013, two-thirds of physicians expect a negative profitability trend between 2013 and 2014. Among these, cardiologists are the most concerned with declining profitability, with nearly half (49%) indicating that they foresee “somewhat” or “very” negative trending in the upcoming year.
While declining reimbursements are most likely cited as the cause of financial pain (65%), these are followed closely by rising costs for running a practice (57%), requirements of the Affordable Care Act (48%), and changes to coding and documentation as a result of ICD-10 (44%). Rounding the top-five leading sources of financial pain was EHR adoption at 26 percent although obstetricians and gynecologists revealed slightly higher burden at 33 percent.  “Interestingly, four of the top five financial challenges are government-related,” note the authors.
The direct result of increased administrative demands, particularly coding and documentation, was shown to have a negative effect of patient care offered by these physician practices. According to the report, “the burden created by activities such as coding, documentation and other administrative tasks is very often falling on the shoulders of physicians — at the expense of patient care,” with 58 percent of physicians responding that 20 percent of their time treating patients was sacrificed in order to complete these tasks.
In order to keep pace with the demands of a growing patient population as a result of the Affordable Care Act and for improved care delivery, physician practices are looking to a number of resources to improve their performance, namely improvements to billing and collection processes (50%), the adoption of better technology  (31%), and hiring of new staff (31%). Only a small minority (9%) indicated that their staff, technology, and processes were highly effective.
Although nearly 60 percent of physician practices do not have specific plans for making these improvements, the remaining percentage believes a new or replacement EHR system holds the key to operational enhancements:
Of the 41% of practices that have specific plans aimed at operational improvements in the coming year, the main interventions cited are: implementing a new EHR (41%), replacing their existing EHR (25%), outsourcing billing/collections (18%) and replacing their practice management system (16%). While EHR systems dominate the more immediate plans of these physician practices, findings from the report demonstrate that long-term plans will shift away from EHR adoption to practice management in order to transition from ICD-9 to ICD-10 by Oct. 1, 2014.
“Many physicians simply don’t know whether the central nervous systems of their practices — which most have had for many years —are up to the task,” the report states. “When asked whether their current practice management systems have the ability to support additional patients from ACA as well as their billing requirements/changes, only 36% said yes. 22% said no, while the largest number — 42% — said they don’t know at this point.” While decreasing profitability may portend that many physician practices will close their doors, the findings of this report indicate that a many practices have alternative plans and technology should play a significant role in them.

A decline in reimbursements has a majority of physician practices preparing for a downward trend in profitability, according to research published by Power Your Practice. “The greatest challenges stem from the gap between changes underway at a systemic level and their real-world impact on the daily lives of physicians, staff and patients,” state the authors of the report. “For those with defined priorities, upgrading processes and old technologies are at the heart of their approach, with evidence of a renaissance in practice management investments as the industry begins serving a greater volume of patients amid the complexities of ICD-10.”

Of the more than 5,000 physicians surveyed during April 2013, two-thirds of physicians expect a negative profitability trend between 2013 and 2014. Among these, cardiologists are the most concerned with declining profitability, with nearly half (49%) indicating that they foresee “somewhat” or “very” negative trending in the upcoming year.

While declining reimbursements are most likely cited as the cause of financial pain (65%), these are followed closely by rising costs for running a practice (57%), requirements of the Affordable Care Act (48%), and changes to coding and documentation as a result of ICD-10 (44%). Rounding the top-five leading sources of financial pain was EHR adoption at 26 percent although obstetricians and gynecologists revealed slightly higher burden at 33 percent.  “Interestingly, four of the top five financial challenges are government-related,” note the authors.

The direct result of increased administrative demands, particularly coding and documentation, was shown to have a negative effect of patient care offered by these physician practices. According to the report, “the burden created by activities such as coding, documentation and other administrative tasks is very often falling on the shoulders of physicians — at the expense of patient care,” with 58 percent of physicians responding that 20 percent of their time treating patients was sacrificed in order to complete these tasks.

In order to keep pace with the demands of a growing patient population as a result of the Affordable Care Act and for improved care delivery, physician practices are looking to a number of resources to improve their performance, namely improvements to billing and collection processes (50%), the adoption of better technology  (31%), and hiring of new staff (31%). Only a small minority (9%) indicated that their staff, technology, and processes were highly effective.

Although nearly 60 percent of physician practices do not have specific plans for making these improvements, the remaining percentage believes a new or replacement EHR system holds the key to operational enhancements:

Of the 41% of practices that have specific plans aimed at operational improvements in the coming year, the main interventions cited are: implementing a new EHR (41%), replacing their existing EHR (25%), outsourcing billing/collections (18%) and replacing their practice management system (16%). While EHR systems dominate the more immediate plans of these physician practices, findings from the report demonstrate that long-term plans will shift away from EHR adoption to practice management in order to transition from ICD-9 to ICD-10 by Oct. 1, 2014.

“Many physicians simply don’t know whether the central nervous systems of their practices — which most have had for many years —are up to the task,” the report states. “When asked whether their current practice management systems have the ability to support additional patients from ACA as well as their billing requirements/changes, only 36% said yes. 22% said no, while the largest number — 42% — said they don’t know at this point.” While decreasing profitability may portend that many physician practices will close their doors, the findings of this report indicate that a many practices have alternative plans and technology should play a significant role in them.

Source:http://ehrintelligence.com/2013/05/21/practices-look-to-health-it-to-minimize-declines-in-profits/

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Metropolitan Police in IT outsourcing talks

May 22nd, 2013
The Metropolitan Police Service (MPS) is looking into outsourcing its IT services as it attempts to make £500 million in savings from its £3.6 billion budget, as outlined by the government.
Back-office services will be the main area targeted for outsourcing by the London police service, which is now in talks with suppliers, the Financial Times reports.
By outsourcing IT services, the MPS will be better placed to meet the budget cuts being implemented by the government without affecting essential front-line services.
In February 2013, the London Assembly began reviewing the technology strategy of the MPS to assess whether it will be able to meet the tough cost-cutting targets without compromising service levels.
The current technology strategy sets out to make savings of £42 million in 2014-15 and £60 million the following year.
While IT outsourcing is a good way of lowering costs, the Met is also exploring many options to cut operational costs, which include its property portfolio. It may be the case that the MPS can close some buildings if its IT is outsourced, which would mean energy bills and maintenance costs would fall significantly.
The MPS is not the only police service in the country to outsource its IT and back office services to make savings.
Cleveland Police became the first police body to share services such as finance, human resources, payroll, commissioning and fleet management in June 2010.
Outsourcing allows services to become streamlined and offers great monetary savings. However, there are other benefits to doing so including efficiency, reduced overheads, staff flexibility and a lowered workload.
For example, reducing back-office activities allows staff to focus on more pressing matters, while an outsourcing firm can be much more specialised to the work at hand and will potentially do a better job.
When IT costs begin to spiral out of control, outsourcing can quickly become a very attractive option for many. The MPS could generate large savings by following the lead of other police forces across the UK by having another firm deal with their back-office activities.
Source:http://www.ihotdesk.co.uk/article/801588516/Metropolitan-Police-in-IT-outsourcing-talks#axzz2TzQTokqJ

The Metropolitan Police Service (MPS) is looking into outsourcing its IT services as it attempts to make £500 million in savings from its £3.6 billion budget, as outlined by the government. Back-office services will be the main area targeted for outsourcing by the London police service, which is now in talks with suppliers, the Financial Times reports.

By outsourcing IT services, the MPS will be better placed to meet the budget cuts being implemented by the government without affecting essential front-line services. In February 2013, the London Assembly began reviewing the technology strategy of the MPS to assess whether it will be able to meet the tough cost-cutting targets without compromising service levels.

The current technology strategy sets out to make savings of £42 million in 2014-15 and £60 million the following year.

While IT outsourcing is a good way of lowering costs, the Met is also exploring many options to cut operational costs, which include its property portfolio. It may be the case that the MPS can close some buildings if its IT is outsourced, which would mean energy bills and maintenance costs would fall significantly.

The MPS is not the only police service in the country to outsource its IT and back office services to make savings.

Cleveland Police became the first police body to share services such as finance, human resources, payroll, commissioning and fleet management in June 2010.

Outsourcing allows services to become streamlined and offers great monetary savings. However, there are other benefits to doing so including efficiency, reduced overheads, staff flexibility and a lowered workload.

For example, reducing back-office activities allows staff to focus on more pressing matters, while an outsourcing firm can be much more specialised to the work at hand and will potentially do a better job.

When IT costs begin to spiral out of control, outsourcing can quickly become a very attractive option for many. The MPS could generate large savings by following the lead of other police forces across the UK by having another firm deal with their back-office activities.

Source:http://www.ihotdesk.co.uk/article/801588516/Metropolitan-Police-in-IT-outsourcing-talks#axzz2TzQTokqJ

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