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Posts Tagged ‘Award’

Infy wins award for strategic engagement

September 25th, 2010

Infosys Technologies Limited today announced that it has been awarded the 2010 Force of Ideas Award at the Corporate Strategy and Finance Board Summit hosted by the Corporate Executive Board, USA in Washington D.C.

This award recognizes management practices that redefine the way companies do business, creating sustainable value for organizations, said a press release. Infosys has been awarded this honor under the category of ‘Strategic Engagement’ for its unique strategic planning methods engaging all stakeholders.

The Indian IT giant had been recently named by Oracle to the highest ranking partner category called Diamond Level at the Oracle OpenWorld 2010. Infosys was also named as a leader in applications outsourcing (AO) among North American AO providers in the Forrester Research report entitled, ‘The Forrester Wave: North American Applications Outsourcing, Q3 2010′. it had also won Oracle Titan Partner Award.

On receiving the Force of Ideas Award, Sanjay Purohit, vice president and head – Corporate Planning and Business Assurance, Infosys said, “It is an honor to be selected and recognized as a leader in corporate strategy amongst other leading organizations. At Infosys, our efforts are always directed towards enabling business innovation. Our employees are key stakeholders, and we believe it is important to involve them in the strategic planning process to effectively manage corporate performance.”

Infosys has been recognized for creating a culture of ongoing strategic information exchange by involving employees in the strategy development process, said the release.

“During uncertain economic times it takes courage to innovate and drive change,” said Scott Bohannon, general manager, Corporate Executive Board. “Our Force of Ideas winners had the wherewithal to make changes that led to improved corporate performance and set new standards not only for their companies, but for their entire industries. CEB Force of Ideas winners are defining best practices in business management,” Bohannon added.

The Corporate Executive Board provides customers with the authoritative and timely guidance needed to excel in their roles, take decisive action and improve company performance.

Source:http://www.ciol.com/News/News/News-Reports/Infy-wins-award-for-strategic-engagement/141513/0/

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Wipro wins oracle north america titan award at oracle openworld 2010

September 21st, 2010

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Wipro Technologies the global Consulting, System Integration and Outsourcing business of Wipro Limited (NYSE:WIT), today announced that it has been awarded an Oracle North America Titan Award for the Human Capital Management Solution category. Oracle’s Titan Awards recognize leading partners in North America, honoring solutions delivered in 2010. The award was given at a North American Partner award ceremony at Oracle OpenWorld on the 19th of September.

We are honored to be recognized by Oracle as a Titan Award winner”, said Preet Takkar, Global Head PeopleSoft and JD Edwards services, Wipro Technologies. “Despite the challenging global business environment, we delivered value to customers again and again, which demonstrates our deep commitment and success as one of Oracle’s Platinum partners globally. This award would add new dimensions to our already very strong relationship with Oracle. Going forward, Wipro will continue to innovate and evolve by investing in people, process and intellectual properties across the Oracle landscape.

Wipro’s experience in the Human Capital Management space has helped complex organizations not only in identifying the right Human Resources package for their organization but also standardizing disparate and complex HR systems across the organization.

Wipro has capabilities across the entire portfolio of Oracle Products”, said Tyler Prince, Group Vice President, North America Sales, Applications and Public Sector Alliances and Channels, Oracle. “Wipro and Oracle have been working together to deliver world-class solutions to our customers across industries. Wipro’s domain expertise along with the sound knowledge of Oracle products has helped customers solve their business challenges.

Wipro is a leading Oracle services provider, rated by independent industry analysts as a leader in Oracle services, Wipro provides services from rack to stack across the Oracle product suite. Wipro has also worked with Oracle for their best of breed HR solution on Oracle’s PeopleSoft platform called Wipro’s SimPlify which was launched last year

Source:-http://www.newspostonline.com/business/wipro-wins-oracle-north-america-titan-award-at-oracle-openworld-2010-2010092186202

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Connextions earns top contact center industry award

August 10th, 2010

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Connextions Inc. earned three honors in the 2010 Top Ranking Performers in the Contact Center Industry “Americas” competition. Hosted by contactcenterworld.com, the competition drew several hundred entries from business process outsourcing (BPO) organizations throughout the North, Central and South America region.

Connections earned first place in the Best in Customer Service – Outsourced category for “exemplary dedication to customer service based on performance metrics, employee motivation and customer satisfaction scores.” This first-place honor advances Connextions to the global competition in November, which will include BPOs from Europe, the Middle East, Africa and Asia Pacific.

In the America’s competition, Connextions was a finalist in the Best Technology Innovation – Internal Solution category. This honor recognizes Connextions’ proprietary sales, retention and service technology innovation, bConnected®, which enhances productivity, performance and customer interactions, while reducing costs. This finalist honor advances Connextions to November’s global competition

Connextions was also a finalist in the category, Best Contact Center – Large Outsourced, for its focus on staff and environment while demonstrating a commitment to clients and their customers, and for ensuring that performance and objectives of the contact center are in line with the organization’s goals.

“We were thrilled and honored to receive this important industry recognition,” said Steven G. Auerbach, President of Connextions.

“These awards speak to the deep commitment from everyone in our company to deliver exceptional customer experience, a second-to-none technology solution, and an environment that fosters innovation, top performance and value for our clients.”

Connextions is the only business process outsourcer driving results with a combination of proprietary sales relationship management technology and business process outsourcing capabilities focused on customer growth, retention and service. The organization’s customer relationship agents are supported by bConnected, the award-winning technology platform that gives them – and clients – instant insight into each and every prospect, no matter where they are in the end-to-end sales pipeline.

In the past decade, Connextions has experienced explosive growth and success as a revenue driver for a long list of clients that includes Fortune 100 and 500 companies in the healthcare, consumer electronics, shipping and logistics industries, among others.

Accepting the awards on behalf of Connextions were COO Todd Baxter and CIO and Executive Vice President Albert Prast. Baxter and Prast were presenters at the 2010 contactcenterworld.com Top Ranking Performers conference held recently in Orlando.

Contactcenterworld.com is the leading global support organization or the contact center industry around the world. It provides world class research, conferences and a customer-focused website for contact center industry professionals. For more information, please see Award Winners, 2010 Americas, at www.contactcenterworld.com.

Source:http://www.prweb.com/releases/Connextions/customer-service_awards/prweb4372194.htm

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Tags: Award BPO

Global leader in IT service management, EasyVista Inc., wins THINKstrategies’s prestigious SaaS award

June 28th, 2010

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EasyVista Inc., part of the Staff&Line Group, a global leader in IT Service Management, today announced that it has won the latest THINKstrategies Best of SaaS Showplace (BoSS) Award for its leading Enterprise IT Service Management (ITSM) and IT Asset Management (ITAM) solution, EasyVista.com.

EasyVista.com, which recently launched in the U.S., won based on the measurable business benefits seen by its customer, Expro, an oil producer and gas well flow management products and services company. EasyVista.com enabled Expro to reduce its annual ITIL total cost of ownership by approximately 40 percent, implement core ITIL processes and go live with a worldwide service desk in less than six weeks – 70 percent faster than average ITSM industry roll-outs.

“IT organizations are seeking ITSM solutions that enable them to deploy and administer ITIL processes more quickly and cost-effectively,” said Jeffrey M. Kaplan, the founder of the SaaS Showplace and Managing Director of THINKstrategies. “EasyVista.com is meeting these growing needs and helping IT organizations achieve their management objectives.”

The Best in Showplace (BoSS) Awards is an ongoing program that recognizes Software-as-a-Service (SaaS) companies that are producing tangible business benefits for specific user organizations, such as increased sales, lower costs, higher customer satisfaction, faster operations and greater profitability.

EasyVista Inc. enables organizations to concentrate on their core business while improving the quality of service delivered to end users and reducing IT management costs. Providing clear benefits over legacy ‘dinosaur’ solutions, EasyVista.com’s unique codeless development environment reduces TCO by up to 50 percent over five years. It also offers an 80 percent reduction in roll-out time versus traditional on-premise providers by combining codeless customizations, SaaS and ITIL v3 process wizards and can deliver up to 70 percent staff redeployment from system maintenance to business support.

“Nowadays, organizations are looking to replace their legacy service desks with codeless, fully-integrated, cost effective and customer-driven ITSM software,” said Jamal Labed, Chief Operating Officer at EasyVista Inc. “Expro is a great example of the ever-growing demand for innovative service management solutions that deliver faster time to market and ensure a competitive advantage. We are proud to win this award, as it highlights the value that EasyVista.com provides to our customers.”

With operations in the U.S., France, Italy, Spain, Portugal and the UK, Staff&Line Group boasts over 3,300 clients in a variety of vertical market sectors including: banking, insurance, industrial, higher education, public administration, IT outsourcing and advisory sectors. Customers include Expro, Inergy, Arkema and many others. EasyVista Inc. is a founding member of itSMF France and is publicly listed on the Paris Stock Exchange (Alternext).

Source:http://www.sourcewire.com/releases/rel_display.php?relid=57570

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WNS receives NetApp enterprise innovation award

June 8th, 2010

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WNS Limited , a leading provider of global business process outsourcing services, was recognized with the NetApp Enterprise Innovation Award. The award recognizes customers worldwide that have demonstrated innovative deployment of NetApp products.

“We are honored to receive the NetApp Enterprise Innovation Award,” said Sanjay Jain, WNS Chief Information Officer. “With over 200 nominations from 22 countries for this year’s awards, it is a testament to the remarkable work that our team has been able to achieve with NetApp products. We look forward to continuing our collaboration with NetApp to drive results for our global client base.”

Award winners are honored for achieving positive business results using NetApp, demonstrating creativity and thought leadership in storage best practices, and employing the NetApp ‘can do’ and ‘create a model’ company spirit. Winners of the Innovation Awards were judged by a panel of media and industry luminaries on several areas, including: business impact, business results and innovation result.

WNS was formally recognized by NetApp at an awards ceremony held on May 27, 2010 in San Jose, California.

Source:http://www.prweb.com/releases/2010/06/prweb4104414.htm

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Tags: Award BPO

Mahindra Satyam BPO gets award

May 4th, 2010

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Mahindra Satyam BPO, business process outsourcing arm of Mahindra Satyam, has received ‘India’s Most Customer Responsive BPO Company’ award, which is instituted by business daily the ‘Economic Times’, Ernst & Young and Nielsen.

It was presented by Minister of State for Home Affairs Ajay Maken and received by CEO of Mahindra Satyam BPO Vijay Rangineni, a statement issued by the company said.

Based on a robust methodology spanning over three months, involving an online poll, customer interviews and a jury meeting, the award carries tremendous credibility and is one of the most coveted in India Inc, Mahindra Satyam said in release.

Nominated organisations were evaluated on parameters such as responsiveness, intelligence generation and dissemination, customer education, top management emphasis, innovation, learning and technology enabling customer-responsiveness, it said.

Source:http://economictimes.indiatimes.com/infotech/ites/Mahindra-Satyam-BPO-gets-award/articleshow/5887239.cms

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Wipro wins Nasscom Award for process innovation

February 12th, 2010

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Wipro Technologies has been awarded the Nasscom IT Innovation award in the Process Innovation category for the year 2009 at the NASSCOM India Leadership Forum 2010. The firm has received this award for its innovative application services model—Cigma (Centre for Integrated Global Management of Applications).

Cigma enables customers to manage IT outsourcing engagements through business-linked KPI’s rather than traditional IT SLA’s.

The Nasscom Innovation awards are given to companies to showcase their innovation and to encourage innovative practices across the IT-ITES industry. The award recognizes innovation in a company’s business processes, models, inputs, go-to-market strategies and delivery models to realize significant business value.

N S Bala, Senior VP, Manufacturing Business Unit, Wipro (a company that incubated Cigma) said, “Cigma has contributed significantly in enhancing the depth of engagement with our customers as well as positioning us higher in the value chain. Cigma enables an integrated business process view of multiple services, thereby enabling better business outcomes.”

Congratulating Wipro, Ameet Nivsarkar, VP, Nasscom said, “Innovation will be the biggest driver and differentiator in the coming years. The Indian IT-BPO industry has maintained an edge by constantly innovating—not only with new solutions, but also new processes and business models. Wipro’s platform is the perfect example where technology has contributed significantly in streamlining an internal process that will provide tremendous value to clients.”

Source:http://informationweek.in/Software/10-02-12/Wipro_wins_Nasscom_Award_for_Process_Innovation.aspx

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