Posts Tagged ‘Bank’

IBM signed up again by bank

October 12th, 2011

IBM has won a contract likely to be well over $100 million to support Westpac New Zealand’s information technology systems for a further five years.

The agreement includes the supply of two new mainframe computers, which will be hosted in a data centre owned by Telecom’s Gen-i.

Westpac first outsourced its systems to IBM in 2000 as part of a massive US$2.3 billion (NZ$2.9b) 10-year outsourcing deal between its Australian parent, IBM and Telstra in which about 130 New Zealand bank staff transferred to IBM. That contract was rejigged in 2006 when a new Reserve Bank policy on outsourcing forced Westpac New Zealand to begin contracting directly IBM.

Westpac in Australia renewed its contract with IBM for another five years last November.

Westpac New Zealand’s transformation services head, Nathan Richardson, said the annualised value of the contract would not change significantly. The new contract set out the quality of the services IBM had to supply to Westpac in terms that were more relevant to the bank, he said.

IBM sales director Warren Brown said the agreement would give Westpac access to new technology, which would let it run fewer servers using less power and make its systems more robust.

The new z196 mainframes would provide more capacity that would allow the bank to expand, he said.

Source:http://www.stuff.co.nz/business/5769672/IBM-signed-up-again-by-bank

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BHF Bank Signs IT Deal With Atos

October 3rd, 2011

BHF-Bank, is outsourcing part of its IT system management to Atos. The international IT services provider will take over responsibility for the bank’s workplace computers, file and e-mail services as well as its telecommunications and network technology. BHF-Bank employees responsible for these services will transfer to Atos.

The transfer of the IT infrastructure services is due to start in October 2011, with Atos assuming full responsibility by first quarter 2012. The company will provide the services mainly from its location in Frankfurt, its nearshore centre in Poland, and the BHF-BANK computer centres in Offenbach.

“The project with BHF-BANK is a key part of the Atos growth strategy in the German finance sector” explains Winfried Holz, CEO of Atos Germany. “Under this agreement, we will use our industry and technology expertise and workforce integration experience to deliver a high quality and cost efficient service to BHF-BANK”

Source:http://www.sourcingfocus.com/site/newsitem/4237/

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Indian Banks Lost Rs 12.6 crores to Cyber Fraud in 2010

August 19th, 2011

Indian banks lost a whopping Rs 12.6 crore to digital fraudulent practices in 2010. And the financial services enterprises also faced a similar security quagmire. They could not escape the onslaught of cyber frauds. Plagued by spiraling security breaches, the financial services organizations incurred significant financial losses with the average loss being Rs 6.86 crore. The cyber scams cost the financial sector dearly. Other than financial losses, they also suffered losses in terms of downtime, lost man hours and even ended up losing customers.

The rising volumes of digital attacks have set the alarm bells ringing. And the banking system is waking up to the harsh reality that their IT security levels aren’t robust enough to combat the sophisticated cyber criminals.

In an attempt to clamp down on the increasing digital frauds, the industry regulators (RBI and IRDA) are putting in place stringent regulations and governance mandates. In May 2011, RBI issued the comprehensive guidelines which covered various areas such as IT Governance, information security (including electronic banking channels like internet banking, ATMs, cards), IT operations; IT services outsourcing, Information System Audit, cyber frauds, business continuity planning, customer education and legal issues.

These regulatory mandates have given the financial institutions a nudge in the right direction. Compliance and governance mandates have emerged as the primary drivers for the adoption of IT security. “Over the last year, RBI has mandated two factor authentication at banks for all delivery channels. The RBI guidelines and impending Basel III compliance are compelling financial institutions to rethink the way information is secured and managed. We have seen that in the past 12 months, a large percentage of banks invested in identity management. The investment in technologies to address such regulations is likely to continue. Technology investments during the next financial year will be made towards stronger governance, business continuity planning, securing mobile and wireless transactions, data loss prevention and network security,” informed Ajay Goel, Managing Director, India and SAARC, Symantec.

After monitoring the threat spectrum in the vertical, the security software firm identified phishing as the highest attack threat vector in this industry. “Since November 2010, all phishing attacks on Indian brands have targeted the banking sector,” cautioned Anand Naik, Director, Technology Sales, India and SAARC, Symantec.

He concurred that the mobility, communication and internet have opened up new frontiers for the financial sector. They can now introduce new and alternate channels to achieve increase levels of customer service and experience. According to the reports by Internet and Mobile Association of India, the Indian e-commerce market to grow at 70 percent by the end of 2011. However more often than not it is an unsecured leap to mobility and Ecommerce. “Our reports identified that there was a 43 percent increase in mobile vulnerabilities in 2010,” he highlights.

The cyber threats can be obviated by rethinking the security priorities. “Financial Services organizations need to develop and enforce IT policies and automate their compliance processes. By prioritizing risks and defining policies that span across all locations, businesses can enforce policies through built-in automation and workflow to protect information, identify threats, and remediate incidents as they occur or anticipate them before they happen,” recommended Goel.

Source:http://www.cio.in/news/indian-banks-lost-rs-126-crores-cyber-fraud-2010-162712011

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Nifty falls below 5,000; IT, bank stocks lead decline

August 18th, 2011

Key benchmark indices extended initial losses to slide to their lowest level in more than a week as data showing sustained selling by foreign funds this month weighed on sentiment. Weak Asian equities and lower US index futures also weighed on sentiment. The 50-unit S&P CNX Nifty fell below the psychological 5,000 mark. The barometer index BSE Sensex was down 251.50 points or 1.49%, off 327.51 points from the day’s high and up 16.75 points from the day’s low. The market breadth was weak.

Foreign institutional investors (FIIs) sold shares worth a net Rs. 407.68 crore on Wednesday, 17 August 2011, as per provisional data from the stock exchanges. FIIs have sold shares worth a massive Rs. 7565.21 crore this month, till 17 August 2011, as per data from the stock exchanges. There was a huge outflow of Rs. 5279.30 crore in just three trading sessions between 5 August 2011 and 9 August 2011.

Investors investing in India are worried that higher interest rates will crimp corporate profit growth. Commercial banks have raised lending rates over the past few days after the Reserve Bank of India (RBI) late last month raised its key lending rate by a steeper-than-expected 50 basis points at a policy review. Three top commercial banks, State Bank of India, ICICI Bank and HDFC Bank, last week, raised lending rates by half a percentage point.

Reliance Industries, ICICI Bank, State bank of India, Hindalco Industries, Jindal Steel and Power, Tata Motors, Tata Power and Wipro hit 52-week lows. Telecom stocks were in demand on fresh buying. Bank stocks saw an across the board decline on concerns higher interest rates may crimp loan growth. Interest rate sensitive auto stocks fell on concerns higher interest rates could crimp sales of automobiles. Software pivotals were under pressure on concerns that a likely economic slowdown in the US and Europe will hit technology spending by overseas clients.

The market edged lower in early trade on weak Asian shares. A bout of volatility was witnessed in mid-morning trade as the Sensex cut losses soon after a sudden slide. The market extended losses to hit fresh intraday low in early afternoon trade.

At 12:29 IST, the BSE Sensex was down 251.50 points or 1.49% to 16,589.30. The Sensex lost 268.25 points at the day’s low of 16,572.55 in early afternoon trade, its lowest level since 9 August 2011. The index rose 76.01 points at the day’s high of 16,916.81 in early trade.

The S&P CNX Nifty was down 82.30 points or 1.63% to 4,974.30. The Nifty hit a low of 4,969.80 in intraday trade, its lowest level since 9 August 2011. The Nifty high of 5,078.60 in intraday trade.

The market breadth, indicating the overall health of the market, was weak. On BSE, 1,780 shares fell and 706 shares rose. A total of 120 shares remained unchanged.

The total turnover on BSE amounted to Rs. 1169 crore by 12:25 IST compared with Rs. 820 crore by 11:25 IST
Among the 30-share Sensex pack, 24 declined while the rest gained.
Index heavyweight Reliance Industries (RIL) was down 0.68% to Rs. 750, after sliding to a 52-week low of Rs. 746.60 in intraday trade today, 18 August 2011. RIL, last week, said it has received the government’s formal approval to sell a 30% stake in 21 oil and gas production sharing contracts to BP PLC. Following the approval, Reliance and BP will work together to conclude the deal expeditiously, RIL said in a statement.

The initial proposal was for RIL to sell the stake in 23 blocks to BP for $7.2 billion plus another $1.8 billion linked to exploration success. However, the government cleared only 21 blocks and RIL had said it would continue to seek approval for the remaining two blocks.

State-run Coal India fell 0.53%, reversing initial gains, on profit booking after two-day gains triggered by strong Q1 results. Consolidated net profit rose 64.05% to Rs. 4143.92 crore on 28.29% rise in total income to Rs. 16057.97 crore in Q1 June 2011 over Q1 June 2010. The company announced Q1 results after market hours on Friday, 12 August 2011.

Coal India on Wednesday, 17 August 2011, overtook Reliance Industries (RIL) as India’s largest company in terms of market capitalization. State-run Coal India produces and markets coal and coal products as well as provides related consulting services.

India’s largest steel maker by sales Tata Steel declined 1.57% to Rs. 464.95. The stock had hit a 52-week low of Rs. 461.05 in intraday trade on Wednesday, 17 August 2011. The company’s consolidated net profit surged 192.91% to Rs. 5346.55 crore on 35.33% rise in total income to Rs. 36882.43 crore in Q1 June 2011 over Q1 June 2010. Tata Steel announced the first quarter results late last week.

Tata Steel’s net profit zoomed due to 6445.71% jump in other income to Rs. 3882.26 crore in Q1 June 2011 over Q1 June 2010. The other income includes profit of Rs. 2879.29 crore on disposal of Tata Steel Global Mineral Holding’s investment in Riversdale Mining. The other income also includes profit of Rs. 511.01 crore on sale of part of investment in Tata Refractories. The other income also includes Rs. 597.71 crore relating to arbitration with the Teeside Cast Products Consortium.

India’s largest listed cellular services provider by sales Bharti Airtel rose 0.35%. Junior finance minister Namo Narain Meena on Tuesday, 16 August 2011, said that Enforcement Directorate, a unit of the finance ministry, has begun a probe into suspected foreign exchange violations by Bharti Airtel. Meena also said that on that day that the stock market regulator–the Securities and Exchange Board of India–has received complaints over an alleged increase in share holding by its founders to 67.15% from 60.91% in the company between June 2007 and September 2008, without extending an open offer to public shareholders.

Meena also said on that day that the Central Board of Direct Taxes has received a reference containing allegations regarding improper accounting treatment of license fee and spectrum charges by the company. Bharti Airtel said in a statement on Tuesday, 16 August 2011, that it has always complied with all rules and regulations laid down by various agencies and the licensing authority, the Department of Telecommunications. We will provide all relevant details to the concerned authorities as and when required and will offer full assistance to clarify any concern, the company said.
Reliance Communications rose 1.79% on bargain hunting, halting three-day declining spree. The stock had hit a record low of Rs. 74.10 in intraday trade on Wednesday, 17 August 2011.

Idea Cellular rose 0.69% after Malaysia’s Axiata bought an additional 0.9% stake or 2.98 crore shares in the company on 5 August 2011, raising its holding to about 20%. The announcement was made during trading hours on Wednesday, 17 August 2011. Shares of Idea Cellular had risen 2.16% to Rs. 94.45 on that day.

Bank stocks saw an across the board decline on concerns higher interest rates may crimp loan growth. India’s largest private sector bank by net profit ICICI Bank lost 4.21% to Rs. 872.20, after sliding to a 52-week low of Rs. 866.50. The bank, last week, raised its base rate upwards by 50 basis points to 10%. The bank had also announced an increase of 0.5% in its benchmark prime lending rate and in its Floating Reference Rate (FRR) for consumer loans (including home loans).

India’s largest bank by net profit and branch network State Bank of India fell 2.59% to Rs. 2117.20, after falling to 52-week low of Rs. 2110.10 today, 18 August 2011. The bank’s consolidated net profit fell 25.34% to Rs. 2512.47 crore on 20.3% rise in total income to Rs. 39454.89 crore in Q1 June 2011 over Q1 June 2010. The bank announced Q1 results on Saturday, 13 August 2011.

India’s second largest private sector bank by net profit HDFC Bank shed 0.09%. The bank has hiked its lending rates by half a percentage point, in line with the rate hikes by other top lenders after the central bank raised its policy rate by the same margin in late July 2011. The bank has also raised interest rates on some deposits by between 25 basis points and 75 basis points

Interest rate sensitive auto stocks fell on concerns higher interest rates could crimp sales of automobiles. Purchases of automobiles, including that of cars, utility vehicles and commercial vehicles are substantially driven by financing.

India’s largest small car maker by sales Maruti Suzuki India fell 0.88% on recent reports that the company has cut production of most of its models, including the best selling Alto, by 5% due to slump in demand in the domestic market. Maruti on Wednesday, 17 August 2011, unveiled its much awaited sportier and stylish car, new Swift. The new Swift is priced in the range 4.22 lakh to 5.53 lakh for petrol variant and 5.17 lakh to 6.38 lakh in diesel variant.

Speaking at the launch of the new Swift, Shinzo Nakanishi, Managing Director and CEO, Maruti Suzuki on Wednesday said, We have launched the new Swift at a time when there was significant demand for the ongoing model. In keeping with the Swift’s iconic status, we had to ensure that the brand continues to offer the latest and the best in terms of features, design, performance and aspiration. I am confident that the new Swift will create new benchmarks with its improved fuel efficiency, stylish and sportier looks and high performance.

India’s largest tractor and utility vehicles maker by sales Mahindra & Mahindra (M&M) declined 0.27%. The company’s consolidated net profit rose 6.7% to Rs. 662.30 crore on 66.2% rise in gross revenue and other income to Rs. 14256 crore in Q1 June 2011 over Q1 June 2010. The result was announced during trading hours on Wednesday, 17 August 2011.

Commenting on the results, Mahindra Group Executive Director and Chief Financial Officer Bharat Doshi said, We are delighted to announce the consolidated financials of the Mahindra Group which in addition to the auto and farm businesses are a reflection of the robust growth of the various group companies in the IT, finance, real estate, hospitality and Systech sectors. Mahindra Satyam’s significant growth in margins and profit and SsangYong Motor Company’s improved sales volume is heartening to note; it is with great satisfaction that we see the integration of both these companies in the group.

India’s largest commercial vehicle maker by sales Tata Motors dropped 3.21% to Rs. 754.20 after global sales fell 6% to 85,392 units in July 2011 over July 2010. The stock hit 52-week low of Rs. 756.20 today. While sales of luxury sedans of Jaguar brand were down 23% to 4,372 units, Land Rover sales were up by 8% at 14,747 units in July 2011 over July 2010. Total passenger vehicles sales fell 24% to 38,154 units in July 2011 over July 2010. Commercial vehicles sales were up by 16% to 47,238 units.

The company at the fag end of the trading session on Tuesday, 16 August 2011, had informed the stock exchanges that a committee of directors vide its Circular Resolution dated 12 August 2011 approved 13 September 2011 as the record date for the purpose of sub-division of the Ordinary Shares and ‘A’ Ordinary Shares (collectively the shares) both having face value of Rs. 10 into 5 shares having face value of Rs. 2 each.

India’s largest bike maker by sales Hero MotoCorp rose 0.99%. The company recently unveiled a new brand. India’s second largest bike maker by sales Bajaj Auto shed 2.22%.

Software pivotals were under pressure on concerns that a likely economic slowdown in the US and Europe will hit technology spending by overseas clients. The US and Europe are the two biggest markets for Indian IT firms. India’s largest software services exporter TCS fell 4%.

India’s third largest software services exporter Wipro tumbled 4.59% to Rs. 328.45 and was the top loser from the Sensex pack. The stock had hit 52 week low of Rs. 326.65 in intraday trade today, 18 August 2011.

India’s second largest software services exporter Infosys declined 3.48% to Rs. 2,363.80. The stock had hit 52-week low of Rs. 2,343.70 in intraday trade on Friday, 12 August 2011. Infosys Chief Operating officer S.D. Shibulal today, 18 August 2011, said the company is facing a challenging environment as the main outsourcing markets–the US and Europe–remain weighed by debt crisis and slowing economic growth. Shibulal will take over as the new chief executive officer of Infosys on 21 August 2011.

Shibulal said that, despite the weak economic environment, Infosys will continue to make investments in the short term for sustainable growth in the long term.

HCL Technologies slipped 4.07%. The company said after trading hours on Wednesday, 17 August 2011, that Canada’s largest credit union has selected HCL Technologies to automate enterprise-wide loan origination & processing.

HCL Infosystems plunged 5.65% after consolidated net profit tumbled 78.5% to Rs. 11.48 crore on 4.2% fall in net sales to Rs. 2615.40 crore in Q4 June 2011 over Q3 March 2011. The company declared its results after market hours on Wednesday, 17 August 2011.

India’s largest real estate developer by sales DLF gained 2.7% to Rs. 182.40 and was the top gainer from the Sensex pack. The stock rose on bargain hunting after a steep recent slide triggered by a hefty Rs. 630-crore fine imposed on the realty major by the competition regulator for abusing dominant market position. The stock had hit a 52-week low of Rs. 173.40 in intraday trade on Wednesday, 17 August 2011.

Private sector power utility Tata Power slipped 1.29% to Rs. 1061.50 after declining to a 52-week low of Rs. 1059.20 today
Hotel Leelaventure shed 1.84%. The company said it will sell its luxury hotel property at Kovalam in Kerala to Travancore Enterprises for Rs. 500 crore in an effort to reduce its debt. The announcement was made after market hours on Wednesday, 17 August 2011.

Sadbhav Engineering gained 0.29% after the company in joint venture with Hyderabad-based GKC Project secured an order worth Rs. 201.82 crore from Bihar State Road Development Corporation. The company announced the new order win after market hours on Wednesday, 17 August 2011.

Panacea Biotec fell 3.84% after the firm said the World Health Organization has delisted three vaccines of the company from its list of pre-qualified medicines. The announcement was made after market hours on Wednesday, 17 August 2011.

Kabra Extrusion Technik tumbled 5.79% after the stock turned ex-dividend today, 18 August 2011, for dividend of Rs. 1.75 per share for the year ended March 2011.

Plastiblends India fell 2.65% after the stock turned ex-dividend today, 18 August 2011, for dividend of Rs. 7 per share for the year ended March 2011.

Indian firms relying on European and US markets are worried about a likely economic slowdown in the US and Europe. Indo-Europe trade stands at $67 billion, making it India’s largest trading partner globally. Bilateral trade between India and the US stood at $36.5 billion in 2010.

The food price index rose 9.03% and the fuel price index climbed 13.13% in the year to 6 August 2011, government data on Thursday, 18 August 2011, showed. In the previous week, annual food and fuel inflation stood at 9.90% and 12.19% respectively. The primary articles index was up 11.64%, compared with an annual rise of 12.22%.

Reserve Bank of India (RBI) Governor D Subbarao last week said it is important to bring down inflation to sustain growth and that it is too early to signal a change in monetary stance. The Reserve Bank of India (RBI) is scheduled to undertake a mid-quarter policy review on 16 September 2011.

The wholesale price index (WPI) for the month of July 2011 came in at 9.22%, lower than 9.44% rise in June 2011. The government also raised May’s inflation reading to 9.56% from a provisional 9.06%. Chief Economic Adviser Kaushik Basu on Tuesday, 16 August 2011, said he expects inflation to remain between 9% and 10% until December. Finance Minister Pranab Mukherjee on Tuesday said the government will take steps to cool inflation, although he didn’t elaborate what these measures might include.

Industrial production grew 8.8% in June 2011 from a year earlier, helped by strong growth in manufacturing output, data released by the government on Friday, 12 August 2011, showed. The reading was sharply higher than the upwardly revised 5.95% industrial output growth in May 2011. The June reading also beat market expectations by a wide margin.

Food Minister K.V. Thomas on Wednesday, 17 August 2011, said that the government plans to introduce a food security bill, which promises to give cheap food grains to 70% of the country’s population, in the winter session of parliament. Thomas told reporters that the bill won’t be introduced in the ongoing session of parliament, as earlier planned, because the consultation process with state governments and different ministries is still on. A ministerial panel had cleared the draft law last month.

Asian stocks fell on Thursday, 18 August 2011, with Japanese exporters hit by a stronger yen. The key benchmark indices in China, South Korea, Hong Kong, Japan, and Taiwan fell by between 0.52% to 1.7%. The key benchmark indices Indonesia and Singapore in rose 1.07% and 0.35% respectively.

The performance in Asia came after a lackluster session on Wall Street, with US stocks posting mild gains on Wednesday, 17 August 2011, as markets calibrated to an even keel after the manic swings earlier this month. The Dow Jones Industrial Average inched up 4.28 points, or 0.04%, at 11410.21. The Standard & Poor’s 500-stock index gained 1.13 points, or 0.09%, to 1193.89, while the Nasdaq Composite fell 11.97 points, or 0.47%, to 2511.48.

Trading in US index futures indicated that the Dow could fall 82 points at the opening bell on Thursday, 18 August 2011.

Source:http://www.indiainfoline.com/Markets/News/Nifty-falls-below-5000-IT-bank-stocks-lead-decline/3895779272

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Banking troubles for BPOs

July 18th, 2011

The recent withdrawal of the UK bank Santander’s BPO outsourcing agreement with Mphasis over concerns about quality of service illustrates just one of the challenges the BPO sector faces in catering to the banking sector.

“The banking industry has been a driver of revenues for IT companies in the country. But this is not so with BPOs despite having a huge addressable market,” said Rohit Kapoor, CEO of BPO company EXL Service.

Rajesh Ranjan, research director at Everest Research, says the outsourced banking BPO market stands at around $12-16 billion, with traditional BPO service providers garnering just 15% of this market .

Source:http://articles.timesofindia.indiatimes.com/2011-07-15/strategy/29777100_1_bpo-sector-indian-bpos-infosys-bpo

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Firstsource signs five-year outsourcing agreement with Axis Bank

September 6th, 2010

Services to Axis Bank retail customers will be across the fixed, savings and current account category while credit card services will be to its Platinum, Corporate, Regular and Travel Card Customers

Firstsource Solutions, India’s largest listed pure-play BPO company and a leading global BPO service provider today announced the signing of a five-year outsourcing agreement with Axis Bank, India’s third largest private sector bank.

Firstsource, as a part of the agreement, will offer customer contact services (voice, email & web chat) to retail customers of Axis Bank. Services to Axis Bank retail customers will be across the fixed, savings and current account category while credit card services will be to its Platinum, Corporate, Regular and Travel Card Customers. Firstsource will provide these services from its centres in Mumbai and Chennai in 11 Indian languages.

“We are delighted to partner with Axis Bank. Outsourcing to specialists can help the Indian banking and financial services sector become more competitive, deliver greater efficiency and increased customer satisfaction,” said Chandra Iyer, EVP & Head of Asia Business Unit. “BPO outsourcing is still in the nascent stage as far as the Indian banking sector goes but its advantages are well-documented internationally and we hope to bring these advantages to Axis Bank.”

Firstsource currently derives 24% of its revenues from the BFSI vertical. Firstsource delivers an extensive range of back-office, customer management and collections services for the BFSI industry spanning retail banking, mortgage, bank cards, insurance, custody and research & analytics. Firstsource’s clients in the BFSI industry include several leading banks in the U.S. & UK and seven of the 10 largest credit card companies in the U.S.

Firstsource derives almost 10% of its total revenues from its Asia Business Unit which caters to the domestic business. Its delivery proposition to leading Indian corporates includes an entire range of back office and contact center solutions, operations best practices, strong governance structure, scalability & pan-India multilingual delivery. Firstsource has established centres in metros like Mumbai, Kolkata, Bangalore and Chennai and in non-metros like Indore, Bhopal, Jallandhar, Siliguri, Bhubaneshwar, Vijaywada, Trichy, Coimbatore, Kochi, Hubli & Pondicherry.

Source:http://www.indiainfoline.com/Markets/News/Firstsource-signs-five-year-outsourcing-agreement-with-Axis-Bank/4924411954

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Wipro signs 7 year outsourcing contract with UCO Bank

August 28th, 2010

Wipro Infotech recently today announced that it has signed a seven year total outsourcing contract with 5 regional rural banks sponsored by UCO Bank, a leading public Sector Bank.

The contract is for implementing a Core Banking Solution (CBS) across 803 branches of RRBs under UCO Bank’s sponsorship.The RRBs under the sponsorship program are Jaipur Thar Gramin Bank (JTGB), Kalinga Gramya Bank (KGB), Bihar Kshetriya Gramin Bank (BKGB), Paschim Banga Gramin Bank (PBGB) and Mahakausal Kshetriya Gramin Bank (MKGB). These RRB’s have operations primarily in the states of Rajasthan, Orissa, Bihar, West Bengal and MP. With this initiative, all five RRBs would come under the ambit of core banking, thereby ensuring uniformity in technology platform and related business processes for improved business efficiency and customer care.

Speaking about the engagement, Ajai Kumar, Executive Director, UCO Bank said: “Today RRBs are being viewed as one of the primary vehicles to drive financial inclusion. This implementation by Wipro would be a big step in technologically enabling our sponsored RRB branches to deliver rural banking services to the masses.”

The scope of services includes building, hosting and managing the underlying infrastructure at the Data Centers, in addition to implementing the Finacle CBS across 5 RRBs. Wipro would also provide network management and user training across all 803 branch locations as a part of the Total Outsourcing relationship. The CBS would be executed on an Application Service Provider (ASP) model where Wipro would get paid on a monthly pay-per-use basis. Roll out of all branches is expected to be completed by September 2011.

Anand Sankaran, Senior Vice President and Business Head, Wipro, India, Middle East and Africa said, “We are excited to be partnering with 5 of the RRBs sponsored by UCO Bank for this long-term and strategic engagement. We are confident that coupled with our vast domain expertise and knowledge of global best practices, we will be able to help RRBs achieve their business objective of taking low-cost banking to the rural masses.”

The contract is the outcome of a competitive bidding process. In a keenly contested deal, Wipro emerged as the preferred partner for the total outsourcing deal spanning 7 years.

Source:http://informationweek.in/Software/10-08-27/Wipro_signs_7_year_outsourcing_contract_with_UCO_Bank.aspx

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