CompuCom Systems, Inc., the leading IT outsourcing specialist, has launched services to support mobile devices and the new challenges these bring to the enterprise and IT organizations. An extension of mature managed services delivered for years across a wide variety of platforms, CompuCom Mobile Services stack and flex to address security, applications, performance, and telecommunications demands.

“The influx of mobile devices creates stress by increased support incidents, subscriber policies, and data compromises that must be prevented”
According to IDC, the worldwide mobile phone market grew 65.4 percent year-over-year in the second quarter of 2011* — and that does not include other mobile devices such as tablets and web-enabled e-readers. Most of these devices will not replace laptops or desktops but instead are additive, meaning no savings to existing support budgets. Add to that the pressure of workers who want to blur the lines between business and personal usage, and business units that want more mobile applications. Mix that with a lack of policies and procedures around standards, security, and compliance. IT organizations need help, and they need it now.

“The influx of mobile devices creates stress by increased support incidents, subscriber policies, and data compromises that must be prevented,” stated Mike Flanagan, senior director for end user computing services at CompuCom. “Success requires that organizations have a comprehensive support model, similar to the models they put in place and optimized for laptops years ago.”

Service organizations must address the following areas:

Mobile security
Provisioning, access, encryption, remote wipe, etc.
Mobile app development
Bring your own (BYOD, BYOT, BYOPC, personal use device)
Embedded technology
Data segmentation
Billing management
Email, personal data, app store
Usage vs. plan
Self service
CompuCom Mobile Services are available today to both mid-size and large enterprises worldwide. IT groups can engage in a two-week quick start program to assess requirements, create a proof of concept and conduct a pilot program to help determine the mobile services that best fit their needs. Visit www.mobile2enterprise.com for details.

About CompuCom Systems, Inc.

CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, it’s all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded around the world for our balance of industry-leading tools, a pragmatic approach to best practices, and our highly skilled workforce. We are the perfect alternative to address the revolutionary IT transformations facing you today and in the future. More than a trusted advisor, CompuCom is your trusted doer.

Source:http://www.businesswire.com/news/home/20111108006647/en/CompuCom-Mobile-Services-Answer-Call-Support-Mobile

CompuCom Systems, Inc., the leading IT outsourcing specialist, is a Silver sponsor at SIMposium 2010, the premier practitioner-driven conference designed for and by CIOs for peer-to-peer exchange on technology and business integration best practices. John Douglas, CompuCom CIO, will share how his organization is making an “Ascent to the Cloud with Grounded Approaches.” This year’s theme is The Charm of IT: Bringing People, Process & Technology Together and the event will take place October 3–5 in Atlanta.

Douglas is the featured speaker in the session on Monday, October 4, that begins at 11:00 a.m. He will explain how CompuCom has used traditional approaches with timelines and contingency options to advance closer to the Cloud. Douglas has been in the IT industry for more than 25 years, and his prior positions include Global CIO at Getronics and various roles with Baan Company, Cisco Systems, and IBM.

Stop by the CompuCom booth to learn more about the company’s journey to the Cloud.

Source:http://www.marketwatch.com/story/compucom-sponsors-simposium-2010-2010-09-30?reflink=MW_news_stmp

CompuCom Systems, Inc., the leading IT outsourcing specialist, has earned the APC Elite Business Networks Partner certification. This positions CompuCom to deliver the complete APC product and Schneider Electric services portfolio. As an Elite Business Networks partner, CompuCom develops and configures the unique requirements of network closet and server room environments for clients.

CompuCom met the comprehensive partner training requirements to achieve APC Elite Business Networks status. With strong expertise in APC solutions for network closets and server rooms, CompuCom professionals offer monitoring, management and software solutions for these space-constrained environments. The CompuCom team achieved individual certifications for APC Technical Consultants and Sales Professionals, mastering how to identify and configure a comprehensive system in standard or high-density network closets and server rooms.

“We are delighted that CompuCom has become an APC Elite Business Network partner and look forward to the expertise they bring to solving client issues associated with creating highly available networks in limited, often remote spaces,” said Robert McKernan, president, Americas, APC. “The collective experience of CompuCom and APC will benefit our joint clients seeking to control, monitor and manage these business critical environments.”

“As a long standing partner with APC, we are pleased to have elevated our status to Elite Business Partner,” stated CompuCom Vice President of IT Provisioning Services Mike Nolan. “Our certified professionals bring expanded knowledge to support our clients with network and server environments.”

Source:http://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&newsId=20100609006212&newsLang=en