Posts Tagged ‘Computer’

Why You Should Consider Outsourcing Computer Security

January 18th, 2012

Cybercriminals are relentlessly hacking websites to attack unsuspecting visitors, breaking into databases to steal customer information and trade secrets, and infiltrating executives’ PCs to filch financial-account information.

Typically, only the largest of companies can afford an in-house security team with the tools and expertise to defend them in this kind of cyber war. Other firms, experts say, are now largely outgunned.

That’s why a growing number of smaller companies are outsourcing the job to so-called managed security services providers. They offer state-of-the-art technologies and seasoned security pros at affordable prices because they spread the costs across many clients. Indeed, small- and medium-sized companies are expected to drive a near doubling in spending on managed-security services to $14.9 billion in 2015 from $8 billion in 2011, according to Stamford, Conn.-based research firm Gartner Inc.

Related: What to Do If Your Business Gets Hacked

Should you jump on the bandwagon?
Turning over computer security to an outside firm makes many managers nervous because they must give up direct control of critical systems. But doing so typically brings better security at a lower cost, industry watchers say.

Even if you can afford to hire your own security staff, it could be a challenge. “Security is so hot that good people are hard to find, and they’re expensive,” says Edward S. Ferrara, a security and risk analyst at Forrester Research. “So even if you wanted to build an organization [to provide your security], it would be hard to do that.”

Security-service firms, however, have office parks full of experts. They likely employ people who have worked with other companies in your industry facing similar risks and challenges.

Related: How to Secure Your Company’s Valuable Devices

With these outside experts, you pay for only as much service as you require rather than the ongoing costs of a full-time staff and equipment. The size of your bill is typically determined by the number of computers and other devices being monitored or some other measure of the volume of work involved. For a small business, such flexible pricing is often appealing because expenses can grow or shrink along with your business.

Beyond potential financial benefits, security-service firms also can help small businesses focus on running their companies, says Ferrara. “If you make lawn mowers, make lawn mowers. Don’t fiddle around with information security.”

How to choose a provider.
A dizzying number of companies provide managed security services, including such giants as IBM, Hewlett-Packard and Verizon. You’ll probably want to select a company with technology that can meet your specific security needs and provide a responsive support team. If you handle financial or medical data, the provider also should help you comply with data-security regulations.

If you’re planning to outsource all your basic security needs — including the defense of your network and the devices on it and the filtering of your email for spam, scams and malware — you’ll probably want to consider one of the soup-to-nuts services. Some of these companies offer cloud services that monitor your systems by running your traffic through their data centers before it comes to you. Some install equipment on your network that sends data to them for analysis and investigation. And others combine in-house and cloud technologies.

Related: Three Tips for Using Public Wi-Fi Safely

Among the companies serving small businesses are security-software giants such as Symantec Corp. and McAfee Inc. There are also a slew of specialized service providers to choose from, including Solutionary Inc., Perimeter E-Security and Dell’s SecureWorks Inc.

If you’re primarily concerned about securing your website, you might consider a new breed of startups offering specialized technology to sites of all sizes. CloudFlare Inc. and Incapusla Inc. can block security threats to sites while boosting site speed and performance.

Dasient Inc. can help keep malicious programs and ads off your site. And firms such as Prolexic Technologies defend sites from so-called denial of service attacks, or floods of bogus traffic that make a site unavailable to visitors.

You don’t have to fend off cybercriminals all by yourself. There are plenty of services that can give your company effective protection at a reasonable cost.

Source:http://www.entrepreneur.com/article/222653

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India unveils cheapest tablet computer

October 6th, 2011

High quality global journalism requires investment. Please share this article with others using the link below, do not cut & paste the article. See our Ts&Cs and Copyright Policy for more detail. Email ftsales.support@ft.com to buy additional rights. http://www.ft.com/cms/s/2/9e714b34-ef53-11e0-918b-00144feab49a.html#ixzz1Zy3P7pN6

The world’s cheapest tablet computer, on sale for as little as $35, has been unveiled in India in the latest attempt by the emerging economy to shift from being a global outsourcing centre to one of frugal innovation for lower-income consumers.

Wednesday’s launch of the Aakash – which means “sky” in Hindi – is designed to boost e-learning to help India solve its education problems and bridge the digital divide that sees Asia’s third-largest economy lag behind its emerging market peers in internet access.

“The rich have access to the digital world; the poor and ordinary have been excluded. Aakash will end that digital divide,” said Kapil Sibal, the education minister, who came up with the idea for an ultra low-cost tablet.

The Indian government put out a tender for the tablet to be developed, and plans to sell 100,000 units of the finished product to students in secondary schools for $35. Aakash has the same sized screen as the 7-inch Amazon Kindle Fire, which launched last week to great fanfare for $199, but which has less sophisticated features. Meanwhile, consumers will be able to buy a retail version for about $60.

The cut-price laptop will further sideline the non-profit One Laptop Per Child project, set up by MIT professor Nicholas Negroponte, which has been aiming to bring $100 laptops to children in poor countries. The OLPC foundation failed to reach the $100 price tag, with machines selling for just over $200. They have seen orders from governments in Latin America and Africa, with around 2m machines distributed. However, they had not had a good response from the Indian authorities.

A tablet computer for the price of an iPad case: Is anyone in doubt about the political significance of the announcement

Aakash, which has been developed by DataWind, a small UK-based group owned by a Canadian entrepreneur of Indian descent, runs on Google’s Android platform, comes with a 2GB memory card in a slot that supports up to 32GB, and two USB ports.

The device will also have WiFi connectivity that could help boost internet usage in a country where it is dismally low. According to 2009 data, India has 5.1 internet users for every 100 people, compared with 39.2 Brazil and 28.5 for China.

Aakash comes two years after Indian carmaker Tata Motors released the Nano, the world’s cheapest car at about $2,000, and as a growing number of domestic companies are producing affordable consumer goods for lower-income consumers.

Siemens, the German engineering group; Ford, the US carmaker; and Nokia, the Finnish mobile maker, have joined a growing number of foreign companies that have been producing affordable products for poorer consumers.
However, the Nano’s disappointing sales since its 2009 launch has raised concerns among analysts about the low-cost laptop’s ability to become an attractive product for India’s rising middle-class, which has shown greater interest in more sophisticated products than in affordable consumer goods.

As analysts have noted, no one wants to be seen in the “world’s cheapest car” – whether they’ll want to be seen with “the world’s cheapest computer” is a matter of some debate.

“[Aakash] might suffer the Nano syndrome,” said Shashi Bhusan, technology analyst at brokerage Prabhudas Lilladher. “It is always difficult to predict the market’s reaction to a product, but what we have learnt from the Nano is that people don’t want to buy the ‘car-like’ product, they want the real thing … I feel the same will probably happen with this ‘laptop-like’ product.”

George Mathew, director of Delhi’s Institute of Social Sciences, said that while Aakash could be helpful if kept in village schools with proper facilities – something the majority of Indian schools lack – it would do little to alleviate India’s systemic education problems.

“It is charity of a very superficial nature,” Mr Mathew said. “It has nothing to do with the structure and permanency of our society and our system – you have to work for systemic change.”

Source:http://www.ft.com/intl/cms/s/2/9e714b34-ef53-11e0-918b-00144feab49a.html?ftcamp=rss#axzz1Zy31X2hi

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Wipro to sell data centres and other computer hardware assets of Infocrossing

September 26th, 2011

India’s third biggest software exporter Wipro is evaluating options to sell data centres and other computer hardware assets of its US subsidiary Infocrossing to unlock value from what the company now calls ‘non-core’ business, people familiar with the discussions said last week.

At least five persons, including officials and bankers, said Wipro has already received initial offers from several medium to large US telcos, and the company is deliberating to carve out five data centres owned by Infocrossing for a potential sale estimated to be worth anywhere between $300 million and $400 million.

“This part of Infocrossing (data centres) is not a game changer we want over next three-five years,” the first person said on conditions of anonymity because these discussions are at an early stage. The person also added that Citigroup is currently holding discussions with potential buyers.

“Interests received so far are unsolicited. As of now there is more than one potential bidder,” he added. When contacted, a Wipro spokesman declined to offer any comments as the company is in a silent period ahead of its earnings announcement next month. In August 2007, Wipro had acquired Infocrossing for $600 million, with then revenues of around $200 million.

At that time, the company had plans to increase Infocrossing revenues five-fold to $1 billion by 2010. “There is a realisation now that customers do not make decisions based on whether a vendor owns data centres or not – a proposition clearly visible when Infocrossing was acquired,” another person intimately familiar with Wipro’s acquisition strategy said.

Among domestic peers, Wipro has been most aggressive in pursuing and making acquisitions having bought some 28 firms across the businesses of technology, lighting and retail. In April this year, Wipro acquired oil and gas IT practice of US-headquartered SAIC for $150 million in an allcash deal. Infocrossing has been the biggest acquisition Wipro has made so far.

Another person directly involved in these discussions ruled out complete sale of Infocrossing, which contributes revenues to Wipro from the lucrative healthcare business. Infocrossing counts Nestle, BP, Capital One and Best Buy among its top customers.

“Nearly a third of Infocrossing revenues are from healthcare clients, a segment which remains big strategic play for Wipro,” the third person, who is also familiar with the internal discussions, said. “The idea is more about unlocking value from non-strategic part than giving up the entire unit,” he added.

Infocrossing is headed by Martha Bejar who is the chairperson and CEO, and has around 1,000 staff in the US. While data centres are being considered non-core by outsourcing vendors, telecom firms such as AT&T and Verizon are increasing investments in such facilities to host and offer applications using the cloud computing model.

According to US-based Datacenter Dynamics, companies in the US will invest nearly $9.5 billion next year in data centers. On its part, Wipro has been attempting to offer outsourcing services bundled with computer data centres with customers such as Citigroup.

Last year, Wipro even acquired a Citigroup data center in Meerbusch, Germany. “The part of Infocrossing, which currently offers these integrated services, is not something that can be sold. Data centres in the US are being considered to be sold,” the fourth person said requesting anonymity because Wipro has not officially mandated any investment banking firm for this sale.

Source:http://economictimes.indiatimes.com/news/news-by-industry/telecom/wipro-to-sell-data-centres-and-other-computer-hardware-assets-of-infocrossing/articleshow/10120689.cms

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Patni Computer Profit Falls Nearly 93%

July 26th, 2011

Patni Computer Systems Ltd. Monday missed analysts’ expectations to report a nearly 93% fall in its second-quarter net profit as expenses rose at a faster pace than revenue.
The disappointing results caught investors unaware, as a recent change in management failed to stem the company’s inability to benefit from a revival in technology spending since 2008, analysts said.
Patni Computer–one of the pioneers of the Indian outsourcing services industry–has continued to lag behind rivals such as Tata Consultancy Services Ltd., Infosys Ltd. and Wipro Ltd. since India first saw demand for its services rise in the late 1990s due to concerns over the millennium bug.
For the three months through June, the outsourcing services company reported a net profit of 108 million rupees ($2.4 million), down from 1.47 billion rupees a year earlier, based on U.S. accounting rules.
This was despite a 311.8 million rupees foreign exchange-related gain, compared to a gain of 197.6 million rupees last year.
Patni Computer’s revenue grew 5.7% to 8.22 billion rupees, while its cost of revenue sans depreciation and amortization expenses rose 17.5% to 5.51 billion rupees in the past quarter.
The Mumbai-based company was expected to report a 29.3% fall in net profit at 1.04 billion rupees, while revenue was likely to rise 10.4% at 8.59 billion rupees, according to a poll of 13 analysts.
“It’s surprising to see revenues decline in a matter of two months after the new management took control,” a local analyst said, asking not to be named. Before the company’s management changed, executives had suggested a 3%-4% likely sequential growth in quarterly revenue in 2011, he added.
In May, Mr. Murthy told investors he had fired some senior executives at Patni Computer and recast its board. Four months earlier, a consortium including iGate and private equity firm Apax Partners LLP had agreed to buy a 63% stake in Patni Computer in a deal worth $1.22 billion. iGate owned an 82% stake in Patni Computer as of May 12.
Mr. Murthy, now also the chief executive at Patni Computer, expects results to stabilize in 2012 after merger-related charges are evened out, a press release said.
Patni Computer incurred a one-time severance-related charge of $17.5 million, the release added.
Staff utilization fell to 75.7% from 80.1% last year as attrition rose to 22.9% from 21.5% last year. The company had 18,372 staff at the end of June.
For the three months through June, the outsourcing services company reported a net profit of 108 million rupees ($2.4 million), compared with 1.47 billion rupees a year earlier, based on U.S. accounting rules.
Its revenue grew 5.7% to 8.22 billion rupees, while its cost of revenue sans depreciation and amortization expenses rose 17.5% to 5.51 billion rupees in the past quarter.

Source:http://online.wsj.com/article/SB10001424053111903591104576467461920759164.html

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Computer Support of San Diego Expands San Diego IT Services

July 25th, 2011

Computer Support of San Diego today announced an expanded offering of San Diego IT Services. Computer Support of San Diego will now offer customers Voice over IP (VOIP) and Hosted PBX Solutions in addition to their currently extensive suite of San Diego IT Services.

Current San Diego IT Services offered by Computer Support of San Diego include San Diego IT Consulting, Technical Support San Diego and San Diego IT Outsourcing. Computer Support of San Diego is a leading provider of VOIP Solutions in addition to San Diego IT Services.
Computer Support of San Diego’s Voice solution provides businesses the opportunity to build a flexible PBX replacement system that affordably supports between 5 and 200+ users. This is a cost-effective alternative to purchasing, managing, and supporting an obsolete PBX or hybrid key system. Computer Support of San Diego’s mission-critical voice solution is designed to give customers everything they need to maximize their company’s uptime.

Computer Support of San Diego delivers carrier-grade voice service over a Tier 1 network that is specifically designed to provide exceptional clarity, reliability and redundancy. Support by an award-winning staff of USA-based engineers is provided via email, phone and onsite support. In addition Computer Support of San Diego provides 24×7 proactive monitoring and telco line resolution so that customers have one thing less to worry about.

This service is backed by Computer Support of San Diego’s 100% uptime guarantee, which means Computer Support of San Diego will pay customers in the event of an outage per their world class Service Level Agreement (SLA).

In addition to the technical feature, Computer Support of San Diego makes is easy for customers by issuing only one bill and point of contact for all local, long distance and data services. There is no costly investment or maintenance contract associated with in-house PBX or hybrid phone systems.

Source:http://www.sfgate.com/cgi-bin/article.cgi?f=/g/a/2011/07/25/prweb8666381.DTL

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The Internet Group Confirms Gold Membership of the Service Desk Institute (SDI)

June 24th, 2011

The Internet Group, the London IT management and IT outsourcing specialist, has announced that it is now a Service Desk Institute (SDI) Gold Member.

Having been awarded a coveted three star rating by the SDI for its service desk earlier this year for open and direct communication with clients as well high levels of customer satisfaction, Gold Membership status further confirms The Internet Group’s commitment to best practice service desk support.

Adam Maurice, managing director of The Internet Group said, “We firmly believe in the framework and methodology that the SDI represent, and since we have introduced these into our business, we have seen the client experience get better and better.” Connecting service desk professionals across a network of countries, SDI Gold Membership allows The Internet Group’s own service desk team further access to the very latest industry intelligence, thought leadership seminars, events and research.

Keeping service desk technicians abreast of service desk developments from a global perspective, SDI Gold membership is also a hallmark of a service desk committed to achieving a consistently high level of customer satisfaction.

Having maintained a three star SDI accreditation for two consecutive years, The Internet Group’s London-based service desk provides 24-hour incident resolution with an average response time of just 12 minutes. Proving an expert single point of contact, The Internet Group’s service desk facilitates incident management, service request management, change management and problem management for end users.

All of The Internet Group’s IT management services are based on the internationally recognised ITIL v3 and SDI frameworks.

Tel: 0800 094 9001 opt 6 or email rebecca@applejupp.com About The Internet Group: The Internet Group is a multi-award winning specialist provider of managed IT services to UK and International businesses. The company provides a complete range of IT solutions – from remote support and additional resource, through to a fully outsourced solution – to help its customers ensure operational excellence at all times. Through its team of highly skilled engineers, consultants, procurement officers and project managers, The Internet Group provides clients with a solution tailored to their individual business needs, helping to turn IT from an overhead into an asset.

By utilising the best practice frameworks of ITIL and through its work with the SDI and adoption of their standards based accreditation programme, The Internet Group provides a high level of service management. As a result, the company was awarded a 3 star SDI accreditation in November 2009, in recognition of its customer-led approach to IT support. To reinforce this accreditation in June 2010 The Internet Group won SDI’s IT Service Excellence Supplier of the Year award (as nominated by their clients) and IT Service Excellence Professional of the Year award.

The Internet Group has also been recognised by Computer Weekly as the Best Place to Work in IT (2008) and included in the Deloitte Technology Fast 500 (2008), due to its exceptional business growth. The company works with clients across a range of industry sectors, including professional services, recruitment, retail and manufacturing.

Source:http://www.tmcnet.com/usubmit/2011/06/24/5595748.htm

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Patni Computer Net Falls 20.4%

April 27th, 2011

Patni Computer Systems Ltd. Wednesday reported a 20.4% fall in its first-quarter net profit, as a rise in costs outweighed revenue growth.

For the three months through March, the outsourcing company reported a net profit of $26.5 million, compared with $33.3 million a year earlier.

Revenue rose 10.4% to $190.3 million from $172.3 million a year earlier, the company said in a stock exchange statement.

Patni’s cost of revenue rose 19.8% from a year earlier to $127.3 million from $106.3 million.

Tax expenses climbed to $10.3 million from $7.3 million.

Source:http://online.wsj.com/article/SB10001424052748703778104576288122495312468.html

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