Posts Tagged ‘contract’

IBM sued, loses major contract

August 19th, 2010

US hospitality giant accuses Big Blue of fraud.

US hospitality heavyweight Carlson has canned a multimillion dollar outsourcing deal with IBM five years before its expiry, alleging fraud by Big Blue staff.

The privately held US company owns major brands such as Radisson Hotels, Country Inn, TGI Fridays, Park Inn and Par Plaza.

Carlson had signed a 10-year outsourcing deal with IBM in 2005, with several hundred IT and finance staff losing their jobs or being transferred across to IBM.

The signing of the outsourcing deal was opposed by the firm’s CIO, Steve Brown at the time, who resigned from the company in protest.

Besides fraud, Carlson has alleged IBM breached its contract and its fiduciary duties, according to court documents obtained by Information Week.

IBM has dismissed the claim as “baseless”, claiming Carlson filed the complaint because IBM was demanding payment from parties under the Master Services Agreement between the two.

Source:http://www.itnews.com.au/News/229232,report-ibm-sued-loses-major-contract.aspx

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Reprints desk secures exclusive reprints outsourcing contract for jama – journal of the american med

August 15th, 2010

Reprints Desk, the content workflow company, today announced that the company had secured an exclusive, multi-year contract to provide article Reprint and ePrint outsourcing services for the journals published by the American Medical Association (AMA): Journal of the American Medical Association (JAMA), the nine specialty Archives Journals, American Medical News, and Disaster Medicine and Public Health Preparedness (DMPHP). Life science companies and other research-intensive organizations use both paper Reprints and digitally deployed ePrints of copyrighted materials as educational tools for communicating with healthcare professionals and consumers. JAMA is considered one of the premier medical journals in the world.
The multi-year agreement went into effect on July 27, 2010. Under the terms of the agreement, the Reprint and ePrint services that Reprints Desk provides will span article quoting and order processing, printing, delivery and deployment, billing, and customer satisfaction. Financial details were not disclosed.
“Reprints Desk is honored to have been selected as the sole supplier entrusted with managing reprints for JAMA and other AMA journals whose brands are respected worldwide for their excellence, integrity, and leadership,” said Peter Derycz, President and Chief Executive Officer at Reprints Desk. “As an organization that believes science improves public health, Reprints Desk is committed to making it easier for brand managers, medical marketers, and others to license and re-use content that can help save and improve lives.”
“We at the American Medical Association are impressed with Reprints Desk’s initiatives and its abilities to manage the reprint and ePrint business issues that arise in the handling of published materials,” said Elizabeth Jones, Sr. VP of Periodical Publishing. “We can think of no better company to oversee the smooth running of these varieties of services for our flagship publication, JAMA, as well as our other marquis journals.”
Reprints Desk is headquartered in Santa Monica, California, and was founded in 2006 by document delivery pioneer Peter Derycz. The company provides business software and information services that simplify how individuals and research-intensive organizations procure, manage and share journal articles and other copyright-protected content. The company’s content workflow and compliance solutions help customers effectively use peer-reviewed literature in research, regulatory submissions, education and product promotions. For more information, visit Reprints Desk online at www.reprintsdesk.com.
Reprints Desk, Inc. is a business software and information company that simplifies how research-intensive companies and other organizations procure, manage and share content in compliance with copyright, Good Reprint Practices, and Good Promotional Practices. Reprints Desk solutions help customers effectively use peer-reviewed literature in research, regulatory submissions, education and product promotions. An authorized sales representative for Copyright Clearance Center’s rights management tool Rightsphere and a channel supplier for more than 100 scientific, technical, and medical (STM) publishers, Reprints Desk earned the #1 ranking in the 2008 Document Delivery Vendor Scorecard by Outsell, Inc., and currently serves companies in life sciences, energy, aerospace, industrial products, food and beverages, consumer packaged goods, information technology, legal, academia and government. Reprints Desk is a Derycz Scientific company. For more information about Reprints Desk, contact Ian Palmer at

Source:-http://pr-canada.net/index.php?option=com_content&task=view&id=245380&Itemid=58

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Unilever extends BT outsourcing contract

July 15th, 2010

Retail giant Unilever has extended its outsourcing deal with BT in a contract worth an extra £144m.

BT’s Global Services arm will look to implement new technology around unified communications, messaging, supply chain and wireless technology, in more than 100 countries across Unilever’s three operating regions, over the next four years.

The scope of the service includes the design, management and operation of a secure, fully integrated end-to-end IT networking infrastructure, delivering data, voice, video and mobility services to about 1,000 Unilever sites.

Jeff Kelly, CEO of BT Global Services, said: “Unilever is one of our largest customers in an important market for us. Our aim is to help them drive out costs and deliver their market-leading brands more efficiently.”

Unilever’s chief enterprise support officer Pascal Visée said that the aim was to “double the business while reducing environmental impact.”

The original £833m contract was awarded in November 2002 and was BT’s first comprehensive global communications outsourcing contract.

Source:-http://www.managementconsultancy.co.uk/computing/news/2266439/unilever-extends-bt-outsourcing

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Accenture Wins Outsourcing Contract

June 17th, 2010

It seems a frequent affair for the global management consulting firm, Accenture plc (ACN – Snapshot Report) to win outsourcing contracts. Yesterday, Accenture announced that it had been awarded a 6-year outsourcing contract to provide application management services to Germany-based Henkel’s North American operations.

As per the terms of the contract, which is in addition to an existing contract signed last year, Accenture will provide management services to Henkel that are expected to reduce costs and streamline its activities.

Though we remain unclear about the financial impact of the deal on Accenture’s revenue stream, we continue to believe that the company’s solutions will attract a series of contracts and customer wins across various industries spanning over several years.

Last year for instance, Accenture won a 7-year outsourcing contract from Scandinavian Airlines for providing financial management services. We believe this is a good growth opportunity for Accenture in the aviation segment, where it operates through its subsidiary, Navitaire. The latter provides technological support to more than 75 airlines worldwide.

Furthermore, Accenture enhanced its Mobility services with the strategic acquisition of Nokia Corp.’s (NOK – Analyst Report) Symbian service unit. The Symbian operating system is the world’s most widely used platform for smartphones. The acquisition helped Accenture to develop innovative solutions for mobile devices, which in our view, will attract major handset manufacturers.

According to the U.S. research firm Gartner Inc., global spending for IT services will witness a boost in 2010 with an anticipated 4.5% increase from 2009. With a major part of revenue coming from the consulting business, we expect Accenture to be a major beneficiary.

With about 181,000 employees around the world, the company delivers a wide range of consulting, technology, and outsourcing services to its clients in diverse industries. Accenture has extensive relationships with the world’s leading companies and governments, and operates in over 120 countries.

Accenture reported an unexciting second quarter, with EPS of 60 cents missing the Zacks Consensus Estimate of 61 cents and revenue declining by 2.1% compared with the year-ago quarter. However, the company reported strong bookings of $6.52 billion with equal contribution from consulting and outsourcing businesses.

Despite improving trends noticed in Accenture’s businesses, we would remain cautious until revenue growth shows more sustained momentum.

Source:http://www.zacks.com/stock/news/35644/Accenture+Wins+Outsourcing+Contract

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Latisys wins Illinois colo contract

May 21st, 2010

Latisys has captured a $3.4 million contract to provide data center colocation services to the Illinois Department of Central Management Services. Here are some fast details.

The colocation, managed hosting and managed services firm has been working in the government sector and earlier this year acquired a data center in the suburban Washington, D.C. area.

A Latisys spokesman said the company can’t disclose which specific colocation facilities are handling contract requirements, but noted that “services will be utilized across multiple Latisys facilities.”

In addition to its D.C. area center, Latisys operates facilities in Chicago, Denver, and Irvine, Calif.

Under the Illinois contract, Latisys’ services include multi-site failover redundancy and multi-layered security, according to the company. The Latisys spokesman said the contract marks the first time the Central Management Services department has offloaded data center services to an outside provider.

Overall, government agencies appear more willing of late to outsourcing IT infrastructure and consider approaches such as cloud computing and SaaS. Budget constraints are one key motivation. Cloud and SaaS are also viewed as faster procurement methods.

Source:http://www.mspmentor.net/2010/05/20/latisys-wins-illinois-colo-contract/

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CSC signs three-year IT services contract with sempra energy

May 17th, 2010

CSC today announced a three-year extension to its information technology outsourcing agreement with Sempra Energy. Under the extension, CSC will continue to provide IT infrastructure support for Sempra’s California utility businesses and corporate center in Southern California, supporting 11,000 desktop devices, as well as operating the IT Service Desk.

“We’re committed to enabling Sempra to achieve its enterprise business imperatives through the delivery of unmatched IT and business solutions,” said Bob Welch, president, CSC’s Chemical, Energy and Natural Resources Group.

CSC’s Chemical, Energy and Natural Resources Group, which serves chemical, petroleum, utility and natural resources companies worldwide, is a global leader in helping companies achieve strategic business objectives through the application of industry-specialized business solutions and services.

Source:http://www.marketwatch.com/story/csc-signs-three-year-it-services-contract-with-sempra-energy-2010-05-17?reflink=MW_news_stmp

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Contract value of IT outsourcing grows 43 percent in Q1

May 8th, 2010

The IT Outsourcing market witnessed a robust sequential growth with the Annual Contract Value (ACV) increasing by 43 percent in first quarter of 2010 as compared to the last quarter of 2009. The global sourcing market continues to give signals of a recovering global economy, according to Everest, a global consulting and research firm. Transaction volumes for the first quarter of this year, valued at $ 3.9 billion in ACV, maintained a steady, even paced growth for the third consecutive quarter.

Everest’s market vista, reports North American transaction activity in the first quarter 2010 increased 18 percent and ACV was up 36 percent over the fourth quarter of 2009.This growth is in the backdrop a 6 percent rise in outsourcing transaction volumes in Q1 2010 over Q4 2009. Q1 2010 reported four mega deals as compared to one such deal in the previous quarter.

“Outsourcing market activity during the last quarter was largely led by renewals and restructuring of existing contracts”, said Gaurav Gupta, Principal and Country Head India, Everest Group.

According to the report, the captive market continued to grow steadily in Q1 with 35 new captive centers being announced, three-fourths of which were in Asia and 11 in India. Apart from captive set ups. Leading IT majors such as Infosys, Cognizant and TCS have already announced 50,000-60,000 new recruits over the course of this year. In addition, global majors such as Capgemini, IBM and CSC also have similar plans. This has already started impacting attrition rates and wage inflation in the India offshore services industry.

Amneet Singh, Vice-President-Global Sourcing, Everest Group added, “It is encouraging to see demand side momentum translate into 44 new supplier delivery centers in Q1 with activity continuing to be concentrated in Asia”

Source:http://www.siliconindia.com/shownews/Annual_Contract_Value_of_IT_outsourcing_grows_43_percent_in_Q1_-nid-67756.html

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