Posts Tagged ‘Data’

Research and Markets Focuses on Next Generation Data Center Strategies

August 30th, 2011

In its new report, titled, “Next Generation Data Center Strategies for Service Providers 2011,” Research and Markets focuses on the data center strategies for service providers in the year 2011.

From relatively basic services such as hosting and colocation to increasingly sophisticated services such as next-generation cloud computing offerings, the report examines strategies for data center service portfolio evolution. It also looks at strategies for winning greater IT services wallet-share among various customer types, including demand drivers and hurdles for IT outsourcing respective to each customer type, the company stated in a press release.

The report states that evolving their service portfolios from simple, low-touch services, service provides are investing heavily in data center infrastructure.

As businesses of various sizes outsource more of their IT operations to service providers, the market for data-center-based services is growing rapidly. Advances in virtualization and cloud computing make the economics of outsourcing IT infrastructure more compelling than ever, the report stated. While optimizing performance and security, the economic pressures of a long recession further encourage businesses to hand over more IT and data communication functions to experts who can distribute the cost of maintaining these functions, the report from Research and Markets stated.

The report looks at specific providers’ market positioning and service evolution strategies, including infrastructure development. According to the report, dynamics impacting build, buy and partner decisions facing service providers in this space, including analysis of recent M&A and partnerships. The report also focuses on how telecom companies fare with non-telecom companies in this market.

Recently, the company announced the addition of John Wiley and Sons Ltd’s new book “Data Mining in Grid Computing Environments” to their offering. Based around eleven international real life case studies and including contributions from leading experts in the field this groundbreaking book explores the need for the grid-enabling of data mining applications and provides a comprehensive study of the technology, techniques and management skills necessary to create them.

Source:http://dark-fiber.tmcnet.com/topics/3rd-party-colocation/articles/212789-research-markets-focuses-next-generation-data-center-strategies.htm

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Outsourcing Data Processing Services at Lowest Rate

August 10th, 2011

Outsource Data Entry India is a one of the leading data processing specialists in data processing industry. Our data processing services are innovative and fit to our clients processing requirements. Our offshore data process centers are well equipped with latest tools and technology and state of art infrastructure allow our processing specialists to deliver best possible data processing solutions for our wide client.

Outsource Data Entry India has more then 5 successful years in data processing industry. Outsourcing Data Processing consist of steady, skilled and experienced processing specialist with the capability of handling simple processing projects to complex data processing projects. Our data processing team work round the clock together and deliver high quality, time bound accurate, secure and cost effective processing solutions.

We believe we are responsible for the quality output of the data processing work outsourced by our clients so that, we offer free data processing trial for first few hours of online data processing work to our client for understanding quality of our work.

Some benefits of our automatic data processing services are as follows:

• Reasonably priced data processing with excellent quality in quick time
• Stable, skilled and experienced processing resources
• State of art infrastructure with high security to reach accuracy level 99.99%
• Round the clock support for all our clients of UK, USA, Canada, Australia and other part of the world.
• Savings up to 60% on data processing cost.

We also provide services like data entry, back office operations, web mining, data capture, web extraction, OCR/ICR services, mailing list compilation and personalized mailing services at inexpensive rates. Our data processing services are extremely favorable to our clients because of its business specific data processing expertise.

Source:http://www.industrytoday.co.uk/it/outsourcing-data-processing-services-at-lowest-rate/6277

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CompuCom named an industry challenger for data center Outsourcing

August 2nd, 2011

-CompuCom Systems, Inc., the leading IT outsourcing specialist, has been positioned by Gartner, Inc. in the “Challengers” quadrant of the 2011 Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America.* The report examines 17 providers’ abilities to deliver data center outsourcing and infrastructure utility services and their vision for these services.

The Gartner report stated that “although the North American data center outsourcing market is mature, these trends — particularly consolidation, virtualization, green IT requirements, bundling of services, automation and industrialization of new service offerings in the areas of infrastructure utility services and cloud infrastructure-as-a-service — continue to drive rapid change. In the infrastructure managed services market, the lines between different approaches — colocation, hosting, DCO, infrastructure utility and cloud computing — are blurring as new infrastructure utility and cloud computing service offerings emerge.”

“We are proud to be positioned as a Challenger in the report,” stated Michael Keogh, vice president and general manager of CompuCom Integrated Shared Services. “We have made significant investments building out a broad range of infrastructure expertise. Building on our heritage of customer focus and process excellence, we have created a highly innovative service delivery platform that not only provides superior technical capability, but more importantly, better customer outcomes.”

The rigorous and multi-dimensional Magic Quadrant process evaluates and positions providers based on ability to execute and completeness of vision. It relies heavily on interviews with the provider’s clients.

Source:http://www.businesswire.com/news/home/20110801005074/en/CompuCom-Named-Industry-Challenger-Data-Center-Outsourcing

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IT Outsourcing in China and data privacy guidelines

May 6th, 2011

China has proposed strict new data security regulations that could hamper the country’s nascent IT outsourcing industry if made into law, even as they aim to give foreign business leaders confidence in the way the Chinese handle sensitive business and personal data.

China’s data privacy protection has long been considered one of the world’s weakest. But the government’s proposed data security guidelines may go too far in the opposite direction.
The People’s Republic of China took a step toward addressing its lack of comprehensive data privacy laws earlier this year: It issued a series of proposed data security guidelines intended to better protect the privacy of Chinese citizens and provide guidance for international businesses operating in the country. The document, developed in consult with China’s Ministry of Industry and Information Technology, contains a set of broadly applicable rules and principles for storing, handling and transferring personal information.
Some business leaders worry the regulations, as they are currently written-with requirements stricter than those that exist in the U.S. or Europe-are too expansive and could cause serious damage to China’s growing IT and business process outsourcing industry and to its customers. Specifically, the proposed rules indicate that information sent to China would face restrictions in getting back out again.
To shed light on China’s proposed data privacy regulations, CIO.com interviewed Paul McKenzie, managing partner of the Beijing office of law firm Morrison & Foerster. He explains what the draft guidelines say, how likely they are to pass as written, and what offshore outsourcing customers can do to prepare for them.
CIO.com: Data security and intellectual property protection are always a concern when offshoring, but China has a particularly bad reputation in this area. Is that perception of lax information security in China warranted?
Paul McKenzie, managing partner, Morrison & Foerster: High levels of employee churn amongst outsourced service providers-particularly in the application development and maintenance field-coupled with limited cultural awareness of the importance of proprietary information tend to exacerbate the problem in China. Proper compartmentalization and practical data security controls can be worth far more than a contractual right, which may be difficult to enforce. An ounce of prevention is often worth a pound of cure.
What are the most noteworthy new personal data protection guidelines the Chinese government has proposed?
The most significant concepts in the guidelines involve:
An overarching principle that the holders of personal information keep such information confidential, and a specific requirement that express consent be obtained for all third-party disclosures of personal information;
A set of more specific principles to be observed during the collection, processing, use, transfer and maintenance of personal information;
Application of such principles specifically to personal data on computer networks (as opposed to other data storage media in hard copy form);
Restrictions on outsourcing the handling of personal information;
Prohibition on the export of personal information unless expressly permitted by law or otherwise approved by government authorities.
How do these restrictions compare to data privacy regulations in the U.S. and Europe?
The most significant way in which the guidelines are different from the U.S. and the European Union relates to the transfer of data. The U.S. has no general prohibition against transferring data across borders. Rather, U.S. companies that are regulated are expected to protect personal information wherever it is located-in the U.S. or outside of the U.S.
If these data security guidelines are enacted in China, express consent from an individual must be obtained in connection with the transfer of personal information to any other organization. Yet no exceptions are provided, unlike rules in other jurisdictions, such as the E.U., where sharing customer information is permitted without consent if it is necessary to complete a contract between the customer and the company. Without a clear definition of “other organizations,” the guidelines could even prevent transfers of data to company affiliates and could be a significant impediment to outsourcing.
Export of personal data from China would also be prohibited under the draft guidelines unless an exception was found under Chinese law. But without a clear Chinese law currently in effect, the guidelines, if made mandatory, would prohibit the export of such data even when a customer had consented.
That sounds like bad news for Western companies sending IT work to China-and for China’s outsourcing industry.
This would likely have a crippling effect on the growing Chinese outsourcing industry. Companies would be reluctant to outsource customer data processing to China-based providers for fear of a prohibition on having such data returned to them. However, there are reasons to expect that export carve-outs will eventually be forthcoming, as other sections on outsourcing in the draft guidelines are very much in line with requirements in other countries.
How likely is it that these rules will be tweaked to allow exceptions for IT outsourcing?
The guidelines are still very much in draft form, and regulators have received a heavy volume of comments from the public. While on the surface, some of the restrictions on export of data would appear draconian, we expect that more explicit exceptions will be put in place-for example, allowing transfer of data to affiliates and transfer of data back to the companies which outsourced their data processing to a firm in China.
What is the process by which such proposed regulations become law in China?
The drafts have been circulated as a potential “national standard” under China’s national standardization system. They would first be issued as a voluntary guideline lacking the force of law. Examples of other non-mandatory standards include standards for book numbering, codes for representing the names of countries, and use of punctuation marks.
We do believe that the regulators are testing the waters with these guidelines to see what form and substance national regulations on data privacy would ultimately take. Based on our conversations with relevant regulators, it is expected that these initial draft guidelines may still be changed significantly before being issued due to the extent of comments they have received from the business community.
In the absence of national guidance, have there been regional or city data privacy regulations in effect?
Several provinces and cities have introduced laws to try to regulate data privacy, particularly the online disclosure of personal information. By definition local legislation is limited in territorial scope, and it is therefore difficult to see how it might be sensibly applied to the Internet. The existing patchwork of local laws is actually one of the factors motivating the central government to accelerate progress towards the adoption of a unified national law based on the draft guidelines.
What should companies currently outsourcing IT to China or sending IT work to their own captive centers there do to prepare for increased data security scrutiny?
China recently enacted new criminal and tort laws that could be used to impose liability on companies if information is not properly protected. Companies should be thinking of how to develop internal control procedures to prevent rogue employees from misusing customer data. Incorporating some of these new guidelines may prove to be a useful defense in case of individual lawsuits.

Source:http://news.idg.no/cw/art.cfm?id=5C82C446-1A64-6A71-CEC7F816F3E47ABB

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IT outsourcing ‘to continue in 2011′ – Data and Server Racks

December 23rd, 2010

The trend for outsourcing IT services is expected to continue into the New Year, experts predict.

According to ITContractor.com, IT outsourcing will continue to grow in 2011, with an increasing number of medium-sized businesses employing external workers.

Gerry McLaughlin, of ITContractor.com, said many companies will pursue outsourcing solutions next year although it will only be larger firms that will turn to contractors.

He added, however, that many companies who outsourced in the past are now considering “insourcing” because they did not fully get the benefits they expected and lost control of the vital IT side of their businesses.

Mr McLaughlin went on to predict that IT skills will continue to be in demand going forward.

“The skills that will be most in demand will be skills like C#, C++, Java and .Net. Banking and financial experience will be important as those organisations shake off the cobwebs,” he commented.

HP Enterprise Services UK Limited announced this week that it has signed a five-year outsourcing services agreement with BP International Limited valued in excess of $400 million (£258.4 million).

Source:http://www.comms-express.com/news/server-racks/data-cabinets/it-outsourcing-to-continue-in-2011-800307452/

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Data privacy measure to bolster PH’s top rank in BPO – Romulo

December 13th, 2010

The Philippines is expected to solidify its position as global leader in business process outsourcing (BPO) activities once Congress passes a special law securing personal data privacy, House Deputy Majority Leader and Pasig City Representative Roman Romulo said in a news release over the weekend.

“We are absolutely confident that more companies around the world will subcontract their business support jobs to Philippine providers once the proposed Act Protecting Individual Personal Data in Information and Communications Systems is decreed,” said Romulo, the bill’s author.

Romulo was referring to House Bill 1554, which seeks to regulate and establish fair practices in the gathering and use of an individual’s personal details in information-technology (IT) systems.

“We are very hopeful the bill will be passed soon, at least by the House initially,” Romulo said.

He said the measure would provide adequate safeguards against the potential misuse or mishandling of personal facts in IT-enabled services such as customer care and electronic data processing.

“This will sharpen the country’s competitive edge in BPO activities, besides reinforcing consumer trust and user confidence in electronic commerce,” Romulo said.

He pointed out that BPO providers handle a great deal of customer and account master files.

“Naturally, their principals wish to be assured that we have definite, predictable, and enforceable personal data privacy rules,” he said.

The principals of Philippine BPO subcontractors include some of the world’s largest banks, insurers, stockbrokers, hotel chains, airlines, travel operators, and newspaper publishers, as well as providers of health, telecommunication, Internet, and satellite or cable TV services.

According to IBM’s latest Global Locations Trend Annual Report, the Philippines emerged as the world’s largest recipient of new outsourcing business in 2009, edging out India.

“We are determined to support our BPO sector, which is remarkably labor-intensive. This is exactly what we need—relatively gainful and stable new jobs for our fresh college graduates and young professionals,” Romulo said.

Citing projections by industry groups, he said the country’s BPO activities have the potential to produce up to 700,000 additional full-time jobs over the next five years.

At present, the industry already employs some 600,000 workers in customer care; back offices; medical, legal and other data transcription; software development; animation; engineering design; and digital content services.

The industry is projected to generate up to $25 billion in annual revenues by 2015, nearly three times the estimated $9 billion this year, according to the Business Processing Association of the Philippines.

Source:http://newsinfo.inquirer.net/breakingnews/infotech/view/20101212-308536/Data-privacy-measure-to-bolster-PHs-top-rank-in-BPO–Romulo

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Data center,to build and manage IT in house Vs outsourcing

October 28th, 2010

As businesses began to increase their focus on having reliable and available data centers, centers began to grow in size and complexity. There is a single room housing a comparatively simple computer system, businesses now required very large Internet data centers. These large data centers are expensive to run, expensive to maintain, and expensive to staff.

These large data objects are out of reach of many small businesses. Thesesmaller organizations also needed speed Internet and high availability of data, but they do not have the resources to build such physically large and expense data centers. Even the equipment needed for such an endeavor was often out of financial reach of a small business.

Advent of Data Center Outsourcing
private centers became the go-to solution for small to medium information technology business needs. Data center outsourcing grew inpopularity, mainly because it was a practical and financially more viable solution to the problems created by large establishments, instead of data.

Not only are the centers are more affordable, they also remove many of the great responsibility of business. Disaster recovery, adhering to industry standards, providing a safe and welcoming environment for information storage and management, and other practice, many concerns can do at home data centers a logisticalnightmare. When organizations place their trust in a center off-site data, they do not need to own this burden alone.

What to Look For in Outsourcing Data Storage
When you outsource your data center responsibilities, you want to be selective in your choice of a data storage partner. Each moment that you network is up and running, your business is being affected. A high available data center will place a great emphasis on the following:

Qualified ITProfessionals: A data center is as good as its staff. Security and networking teams should be well trained, skilled, and experienced. Network technicians should be trained to the highest industry standards.

Proper environment: the environment of the data center is of great importance. There should be an uninterrupted power supply or backup generator, a highly sensitive in the HVAC system air filter, a fire suppression system, and proper installation of equipment.

HighConfidence: your data should be protected, and the first level of protection is physical security of the building. Should have controlled access, video surveillance, and extensive background checks of employees.

Start Line Equipment: Network infrastructure is one of the most important aspects of data center planning. When selecting a data center, make the equipment selection and infrastructure set-up to receive emphasis they deserve.

Strict ObservanceStandards: Industry standards are around for a reason. They help to provide data centers provide high quality service, maximum availability, and top-shelf security measures.

Advantage of Outsourcing

In house data centers simply can not offer the same kind of reliability and economic sustainability, as the center off-site data. An organization must allow its focus to remain on the health of its business operations, rather than getting bogged down in details of data management.Outsourcing your data center allows you to keep your focus where it should be: in your organization.

Nature of the complicated and expensive to center the data needs of today make it impractical for a company to expend huge amounts of resources in a data center at home. It just is not good financial sense. Instead, outsourcing your data center allows you to put those resources back to your company, further strengthening your organization.

Source:http://continuitydisasterrecovery.phoenix-blogs.com/data-center-to-build-and-manage-it-in-house-vs-outsourcing/

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