Etisalat’s (ETEL.AD) India mobile telecoms unit said on Tuesday it had entered into a five-year outsourcing contract worth $150 million with three Indian companies for back-office services.
Etisalat DB Telecom, which plans to start mobile services in 15 telecoms zones later this year, said Tech Mahindra (TEML.BO), Conflux and Aegis, the back-office arm of India’s Essar Group, would set up contact centres to provide customer services. In September, Etisalat DB Telecom had announced the awarding of a $400-million deal spread over 10 years to Tech Mahindra for implementing of its end-to-end IT applications & infrastructure, system integration and managed services.
Source: http://www.reuters.com/article/rbssIntegratedTelecommunicationsServices/idUSBOM52249520091020
