Posts Tagged ‘European’

European crisis hits profits of Infosys

July 13th, 2010

Infosys Technologies’ quarterly summary presents a surprise drop in the profits due to a weak European economy which in turn could curb new orders and dampen a recovery for India’s outsourcing sector.

Such were the views expressed by the top executives of the company, a leader among India’s software and IT services exporters at Bangalore on Tuesday.

The company, a trendsetter for India’s 60 billion dollars IT services sector, added 1,026 staff in April-June, its slowest pace of addition in four quarters, indicating a rebound from the global recession in the sector may be bumpy.

Ranked number two among India’s outsourcing companies, its profit fell 2.6 percent for quarterly period April-June while its sales contribution from Europe dropped to about 20 percent from nearly a quarter a year ago and 23 percent in January-March.

The disappointing profit and hiring sent its shares down as much as 3.8 percent in a steady market. Trading volume was nearly seven times the daily average over the past 30 days.

The shares ended 3.4 percent lower in its worst single day fall in more than a year after hitting a record high on Monday (July 12).

Nonetheless, Kris Gopalkrishnan, Chief Executive Officer of Infosys expressed optimism in overcoming the hurdles.

“There is optimism about our performance and where we are and what we see ahead of us. The way I look at it is now, there are some distant clouds in the horizon and we don’t know, whether they are simple rain clouds, then everybody will be happy, or, you know, there is a cyclonic storm ahead of us. You know, this is based on what is happening around the world, in Europe and other parts of the world,” said Gopalakrishnan.

The company, which counts Goldman Sachs among its more than 550 customers, forecast its 2010/11-dollar revenue to rise 19 percent to 21 percent, higher than 16-18 percent projected in April.

Known for its conservative outlook, Infosys has raised its full-year revenue growth forecast in dollar terms in the last three consecutive quarters.

Infosys and local rivals Tata Consultancy Services and Wipro have raised salaries by 10 to 20 percent on average to keep their staff from being poached by global rivals.

S D Shibulal, Chief Operations Officer, and Director of Infosys said that the problem in Europe is visible in the recent results of the company.

“Europe, as the percentage has come down, you know, as you know, Europe entered the recession behind North America. Europe still has challenges in various areas, and that is being reflected in these results,” observed Shibulal, COO and Director, Infosys.

Bangalore-based Infosys, whose sprawling campuses elsewhere in India house pizza and Subway outlets and golf courses, and local competitors have been targeting Europe and Asia Pacific over the past few years after a slowdown in the United States hit sales in their biggest market.

Source:http://sify.com/finance/european-crisis-hits-profits-of-infosys-news-news-khnuEeaadaf.html

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US$204bn European IT services returning to growth, IDC says

July 10th, 2010

A forecast return to relative economic stability has meant IDC is keeping its forecast for Western European IT services unchanged for this year, with demand set to pick up in the Nordics first.

IDC’s second quarterly revision for 2010 of its Western European IT services forecasts estimates that total end-user spending on external IT services in 2010 will be close to US$204bn in Western Europe, and that demand growth will pick up from 2011 to reach $232bn in 2014.

IDC revises its forecasts each quarter in the light of economic and industry trends, and its forecasts are in constant currency, thus excluding the effects of currency movements.

Demand in the Germanic and Nordic regions is expected to pick up first, while growth in France and the UK will be slower. Demand in the UK is subject to more uncertainty, as new government initiatives to be announced in the autumn could affect not only direct government spending, but also the overall economy in a manner that would lead to reduced IT services spending in the short term.

IT services defined

IT services include project-oriented services (such as IT consulting, systems integration and custom application development), outsourcing services (such as data centre outsourcing and application management), and support services (such as IT training and hardware and software deployment). IT services exclude business consulting and business-process outsourcing (BPO).

“The good news is that the economy seems broadly stable compared with 2009, despite the sovereign debt issue, and enterprises seem to be in a healthier state than last year,” said Douglas Hayward, research manager for European Services at IDC in London.

“With IT services spend dependent in part on enterprise and consumer confidence, and of course on levels of cash flow in enterprises and government bodies, we see a short-term period of relative stability where things don’t get much better but neither do they get much worse.

“We have kept our forecast for the European IT services market essentially unchanged for the third quarter in a row, as far as the big picture goes, only making relatively small adjustments to the UK and Greece,” Hayward said.

IDC surveys of end users earlier this year showed spend confidence starting to return, with growing interest in outsourcing and cloud computing, for example, but the reality at the coalface is that IT services vendors typically reported falling IT services revenues in Q1 2010 and IDC expects this also to be the case for Q2 2010.

“We expect that demand and vendor revenues will revive in Q3 and Q4 of 2010, so that IT services spend for the full year will end at same level as 2009,” said Hayward.

A return to demand

“We have not been expecting a return to demand growth until the second half of this year, and there are many signs that we were right not to do so. When looking at services contract signings in the first half of the year, it is clear that the situation is improving, but it takes six to nine months before revenue starts being booked in large scale by the vendors, so we believe a conservative forecast for 2010 is fully justified. We do not see customers enthusiastically opening their wallets yet,” Hayward said.

All major countries in Europe face public-sector debt issues that are likely to lead to cuts in IT spending in the public sector in 2011, but in the longer run IDC expects that the possible efficiency gains and cost savings promised through outsourcing will lead to increased outsourcing demand in the European public sector.

This is especially the case where vendors offer new payment models that allow the customer to spread its investments over the full contract length. Nevertheless, in the near future, IDC expects that governments will need to make immediate savings and will chose the “easy option” of cutting down IT spend instead of transforming IT spend.

Source:http://www.siliconrepublic.com/news/item/16895-us-204bn-european-it/

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Key European IT Outsourcing Trends and Challenges of 2010 Highlighted

June 2nd, 2010

IT Sourcing Europe announced today the completion of its “European IT Outsourcing (ITO) Intelligence Report 2010: Central and Eastern Europe.”. This is a comprehensive study of the prospective Central and Eastern European (CEE) destinations for cost effective, yet highest quality outsourced development, and the factual capability of the CEE ITO providers to satisfy the rapidly changing business needs of their Western European clients.
Overall, IT Sourcing Europe’s Report shows that:

- Outsourcing to Central and Eastern Europe is expected to grow exponentially over the next 10 years;
- Investors and management anticipate 30% revenue growth in 2010;
- CEE, above all regions, is expected to leverage its competitive advantage in the high-growth areas of offshoring and nearshoring and possibly move ahead as the most attractive labour arbitrage alternative for Western European clients;
- Low labour costs are not necessarily the solution that Western companies are seeking in Outsourcing. The technological potential of young graduates in Ukraine or Poland is one of the primary reasons why Western companies choose to outsource to CEE.

Regarding the major ITO trends benchmarked in the Report, 2010 anticipates a significant change in the European IT Outsourcing landscape:

- More small and mid-sized organizations (SMOs) are expected to outsource their software/web development nearshore, compared to pre-crisis times.
- Additionally, buyers become more demanding and challenge their ITO partners to differentiate their position and value.
- Today’s Western European companies are seeking a combination of speed, cost management and growth supported by business agility and unprecedented technological innovation.
- Striving to evolve strategic long-term Outsourcing relationships, Western clients express readiness to move from project-based services and staff augmentation to more effective business models, able to handle core software development.

According to the Report, the following challenges will be facing Europe’s ITO industry in 2010:

- ITO suppliers in Central and Eastern Europe should be ready to respond to transformations caused by SaaS and Cloud Computing, adjust costs, upgrade delivery models etc;
- ITO suppliers will be forced to respond to client’s business demands through building capabilities to solve technical problems, expand services, build consultative front ends and customized solutions for client’s differentiation.

There are more thought-provoking findings presented in the Report.

IT Sourcing Europe believes that its European ITO research will help Western European companies to make the right Outsourcing decisions and CEE ITO suppliers to better understand the ITO landscape of 2010 and to be better prepared for upcoming challenges.

Source:http://www.pr.com/press-release/238364

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European debt crisis to not affect IT biz

May 22nd, 2010

The European debt crisis would not hamper the Indian Information Technology business and the current (IT) environment is expected to be much stronger than in 2009, a top official of US based Nasdaq listed IT firm Syntel International said on Saturday.

‘I dont expect it (debt crisis) to hamper..I expect the environment to be much stronger than in 2009. However, it will take some time for people to reconcile with what has happened in Europe. The crisis has, however, left some question marks,” Syntel International CEO and President Prashant Ranade said.

“There are some question marks about the situation in Europe….while demand is firming up, customers are thinking about releasing the projects and a cloud of uncertainity relative to Europe has got people thinking…we will just keep watching it and see how it unfolds’, he said.

Syntel, he said, has posted a stronger growth in the first quarter of 2010.

Ranade was speaking to reporters at the inauguration of Syntel’s second global development centre at SIPCOT-IT Park at Siruseri near Chennai.

He said the company would invest $50 million to develop the Chennai facility, which has 10,000 seating capacity.

“This will be one of the two major centres in India..after our Pune centre. The second phase of Chennai and Pune facilities are expected to be completed in two years”, Ranade said.

To a query, he said Syntel would invest close to the same amount at Pune. Besides these two facilities, they planned to set up two facilities each in Tirunelveli and Madurai,he said.

Syntel International General Manager and Administration Head N Saravanan said Electronics Corporation of India has alloted 25 acres for the Madurai and Tirunelveli facilities.

“It is in the initial stage.. we will be going there as a co-developer (along with ELCOT)”, he said.

Tamil Nadu Deputy Chief Minister M K Stalin,who unveiled a plaque to mark inauguration of the facility,welcomed Syntel’s idea of setting up facilities in Madurai and Tirunelveli, at a time when Tamil Nadu planned expand its IT business in Tier II and III cities.

Citing a department of Information Technology report, he said the industry has grown from $10.2 billion in 2001-02 to $58.7 billion, with a CAGR of 26.9 per cent.

He called upon IT companies to work with the Government in implementing the recently announced e-waste policy.

Early this month, Tamil Nadu IT Minister Poongothai announced the policy in the assembly. It would work towards minimising e-waste generation, utilise generated e-waste for beneficial purposes through reuse and recycling and ensure environmentally sound disposal of residual waste.

Source:http://beta.profit.ndtv.com/news/show/european-debt-crisis-to-not-affect-it-biz-syntel-54041

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Mediatek runs SAP

March 25th, 2010

Mediatek, the biggest supplier of mobile phone chips to China, just became SAP’s newest client, hiring IBM to install the European software company’s Enterprise Resource Planning system globally.

This is welcome news for technology bulls, who will see it as concrete evidence of the return of corporate IT spending. After strong consumer spending on netbooks and smartphones helped lift the industry last year, there is considerable debate on whether this year and the next will see corporates lead a second wave in the global tech recovery.

What’s more, the bulls will argue, this is another sign of Asia and emerging markets coming to the rescue. Mediatek, a Taiwanese company, was a unknown within the IT industry just a few years ago. Now, thanks to the rise of China’s ‘whitebox’ unbranded mobile phone market, it is one of the world’s biggest chip design companies and is this year expected to ship 450m chips, or as many as Nokia will ship phones. Even if US and European corporates may not yet be ready to upgrade their systems, the thinking goes, their competitors in Asia will step up to the plate.

Unfortunately, the picture is not quite so simple. While Mediatek said this project was one of the company’s biggest IT outlays in recent years, the spending is not new. Installing SAP’s ERP system was two years in the making but the move was announced only on Thursday because the system is expected to come online next month.

Bhavtosh Vajpayee, head of technology research at CLSA, also points out that while Asia Pacific accounts for 28 per cent of consumer IT spending, it only makes up 10 per cent of corporate spending, compared to 66 per cent for North America and Western Europe. “For a revival, look Westward,” he said.

Mr Vajpayee instead points to other signs that support a revival, such as a recovery in companies’ profits and cash flows, the fact that by next year, more than four-fifths of corporate desktops will be five years old, and that IT services outsourcing is increasingly saving companies’ money that they can then spend on hardware and other areas.

Mediatek’s announcement may in the end herald little more than yet another “ . . . Runs SAP” ad at international airports, but that’s not necessarily bad news. Mediatek shareholders should even be able to look forward to cost savings improving the bottom line for what is, after all, a project the company spent two years on.

Source:http://blogs.ft.com/techblog/2010/03/mediatek-runs-sap/

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Updated data storage systems in DEAC guarantee business continuity and 100% data safety for european companies

March 23rd, 2010

Nowadays maximum data integrity and 24 hours access provides significant competitive advantages in the market, which is still recovering from the recent upheavals. DEAC European data centers with its updated SAN allow representatives of the European business to build a variety of IT solutions. It ensures 100% data preservation and 24 hours access with guaranteed speed from any region of Eurasia. Centralized deployment of data allows any company to reduce the leakage of information from local computers, to restore order in the sea of information and to concentrate on core activities – income gaining.

“One of the topics today is the unfair competition. The activities of a company with excellent reputation and fair attitude to legislation can be paralyzed for months or even stopped just because of one phone call,” said DEAC CEO Andris Gailitis. ”Also investigations show significant impact of data safety on business continuity. The data represented by technology research company “Gartner Group” shows that 43% of companies were unable to continue its business after the irreversible data loss.”

Small business as well as corporative sectors need the SAN solutions. Companies that are implementing competent policy of its IT strategies are very concerned regarding issues of data preservation and access to them at any time. While implementing SAN should consider the data amount growth in near future, in order to avoid changing the whole storage system. “In the next 5 years the volume of transmitted traffic will increase tenfold, and there is nothing worse than not enough space for information”, said A. Gailitis. This is particularly important for companies that operate with the large data amounts, for example, content providers, companies with multiple branches and a large number of staff.

“It is particularly important to achieve a balance between enhancing the business continuity and the parallel reduction of operating IT costs,” emphasized A. Gailitis. According to IDC, the annual increase in volume of data is more than 80%, while IT costs are increasing only by 20% per year. “IT service with the latest IT technologies should become an engine of business and help increase revenue. Our recent SAN solutions cope with this task. For example, the disk space capacity of 50 gigabytes costs a little more than 29 EUR”, said A. Gailitis.

Source:http://www.newdesignworld.com/press/story/66092

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Intetics is named a winner of the 2010 European IT excellence awards

March 18th, 2010

Intetics, a leading global outsourcing company, is pleased to announce that its partnership with IMPAQ UK has won the 2010 European IT Excellence Award as the Best Solution Provider in Data & Information Management category.

IT Excellence Awards is the first pan-European recognition of the crucial role that Independent Software Vendors (ISVs) and Solution Providers play in the delivery of real world IT solutions. 51 companies from 16 countries made the finals, and the winners were selected by an independent panel of industry experts, consultants and editors.

In congratulating the winners, Alan Norman, Managing Director of IT Europa, said, “The overall quality of entries was extremely high and demonstrated the depth of talent in the channel community across Europe. I congratulate all the winners and wish them and all the finalists every success in the year ahead.”

“The award we received is a great validation of our effort, capabilities and initiatives in the information management field,” stated Boris Kontsevoi, President of Intetics. “This is a moment of particular satisfaction and special confirmation that we are going in the right direction in developing our company and servicing our clients.”

Source:http://www.prurgent.com/2010-03-18/pressrelease83859.htm

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Europeans prefer staff suppliers to outsourcers: Forrester

February 19th, 2010

A preference by companies in Western Europe for contract IT staff is cutting into the business of outsourcing companies in these countries, according to a report by Forrester Research.

Companies in Western Europe — excluding the U.K., where outsourcing is popular — prefer to augment their internal IT staff with people who are supplied by outside contractors but based in their facilities, said Sudin Apte, a principal analyst at Forrester, on Friday.

Companies in Western Europe aren’t in a hurry to cut costs by outsourcing overseas, according to Apte. Instead, their top priority is to be well integrated with the local social fabric, which includes avoiding cutting jobs in their countries, and adhering to local labor rules and other norms, he added.

India exports about €5 billion (US$6.8 billion) worth of IT services to Western Europe, excluding the U.K., representing about 5 percent of the total IT services market in the region, Forrester said.

Indian outsourcers prefer to manage the staff themselves, and offer delivery from offshore locations, which hasn’t won them a lot of European business, Apte said.

Countries in Eastern Europe, which were expected to benefit from their geographical proximity and cultural similarity with Western Europe, are also not getting a lot of business from the region. Near-shore locations in Eastern Europe collectively export less than €500 million to Western European countries, excluding the U.K., Forrester said.

While many companies avoid outsourcing, large European multinational companies, with experience in operating in a large number of countries, already outsource to offshore locations like India, Apte said. They are outsourcing because they have to compete with large U.S. companies which already use low-cost offshore resources. But the trend isn’t catching with companies that have their operations primarily in Western Europe, he said.

A number of Indian outsourcers have started to focus on growing their business in Europe, and these efforts were stepped up after the recession in the U.S. led to a slump in their revenue. Some of them, like Infosys Technologies and Wipro, have also set up near-shore facilities in Eastern Europe.

Even so, Europe accounts for a small share of the revenue of Indian outsourcers. In the quarter to Dec. 31, India’s largest outsourcer, Tata Consultancy Services, derived 18.5 percent of its revenue from the U.K., and 10.7 percent from the rest of Western Europe, while the U.S. accounted for 52 percent of its revenue.

Some of their competitors, including multinational services providers, hire out staff to companies in Western Europe, if only to get a “foot-in-the-door” with these accounts, Apte said. They then progressively move to outsourcing projects in near-shore locations, and later some of these projects are moved to offshore locations, he said.

However, Indian companies have been relatively inflexible in their approach in Europe, Apte added.

Even if they change their approach, Indian outsourcing companies should not expect to see a dramatic boom in business from Western Europe, other than the U.K. Three to four years from now, exports from India will still account for about 12 to 15 percent of the total IT services market in Western Europe, excluding the U.K., he said.

Source:http://www.pcworld.com/article/189789/europeans_prefer_staff_suppliers_to_outsourcers_forrester.html

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Bull signs major pan-European outsourcing contract with PaperlinX

January 26th, 2010

Bull has signed a pan-European outsourcing contract with PaperlinX Europe, one of the largest distributors of paper, sign & display products and packaging materials in Europe. PaperlinX was looking for a partner that could standardize and centralize its complete IT infrastructure. By outsourcing its IT, PaperlinX is able to reduce costs, raise its service levels and focus on its core activities. Within the contract, Bull is responsible for the datacenter operations of PaperlinX, as well as the desktop management and helpdesk activities for 4500 users. PaperlinX Europe has 22 branch offices in 16 countries, that, until now, all had their own IT strategy, datacenter and IT staff.

Source:http://www.articleant.com/p/c/computer-hardware/5820-Bull-signs-major-pan-European-outsourcing-contract-with-PaperlinX.html

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