Posts Tagged ‘EXL’

EXL targets $1-bn revenue by 2015

August 25th, 2011

Noida-based EXL Service, a business process outsourcing (BPO) services company, aims to become a $1 billion (Rs 4,500 crore) revenue company by 2015.

“We will try and target all our goals towards that,” CEO and president Rohit Kapoor told Business Standard on the sidelines of the Nasscom BPO conference.

EXL expects to close the year with revenue of $350 million. “We should be able to do $450 mn revenue next year,” said Kapoor. Presently, Genpact is the only India-centric BPO firm with annual revenue over $1 bn.
To achieve this goal, EXL’s on the lookout for acquisitions to strengthen its presence in banking, financial services and insurance, and healthcare, besides analytics. “We are in dialogue with six to eight companies in the size of $25-50 mn,” Kapoor added.

At June-end, it had $80 million in cash and cash-equivalent, plus a bank credit line of $50 mn.

Earlier this year, EXL acquired finance and accounting outsourcing service provider, Outsource Partners International (OPI), for $91 mn. “We have been cautious in doing mergers and acquisition,” said Kapoor. “We did our first acquisition in 2006 and after that we didn’t for several years; we wanted to learn how to integrate assets.”

Adding: “We’ve found our ability to identify targets, negotiate these and integrate has become well established.”

Earlier this year, EXL acquired finance and accounting outsourcing service provider, Outsource Partners International (OPI), for $91 mn

Source:http://www.business-standard.com/india/news/exl-targets-1-bn-revenue-by-2015/446962/

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BPO company EXL steps up expansion, hiring plans

July 12th, 2011

Business process outsourcing (BPO) firm EXL Service, founded with a base in Noida but based in the US and listed on the Nasdaq, is fast expanding its footprint in India, and plans to hire about 6,000 people in the country by December. That would mean a 35% surge in overall headcount. The company, founded by former Bank of America veterans, is evaluating its options at Hyderabad and couple of other cities in the country to set up new centres for outsourced services. It currently operates at five major cities of India.

India is a major centre for the company as 15,000 of its total 17,000 staff operates from here.

The company is keen to enhance its capabilities in analytics, risk management and operational re-engineering and would hire professionals such as chartered accountants (CAs), MBAs and engineers.

“Of the total intake planned, around 500 would be CAs, MBAs and engineers,” said Rohit Kapoor, president and chief executive officer of EXL. The company is also building upon its LPO (legal process outsourcing) business and would hire around 100 legal professionals over the next six months.

Source:http://www.hindustantimes.com/BPO-company-EXL-steps-up-expansion-hiring-plans/Article1-719906.aspx

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EXL to open BPO units in Noida and Jaipur SEZs

March 9th, 2010

ExlService Holdings, Inc., a leading provider of outsourcing and transformation services, on Monday announced plans to set up two new
delivery centers in Noida and Jaipur in India. These centers will expand EXL’s global services capacity, support new client acquisitions and enable greater flexibility to meet client requirements. It will also strengthen EXL’s ability to provide a stronger business continuity framework.

The new facilities are located in Special Economic Zones (SEZ). The cost and tax structures of SEZ facilities would help sustain EXL’s competitiveness in the global market. With the addition of these two facilities, EXL will have 16 delivery centers and offices spread across ten locations in six countries.

“It is essential for EXL to provide our clients with a world-class infrastructure that meets their multi-shore global delivery requirements. The expanded service delivery will effectively sustain our leadership position while creating new value propositions for our clients,” said Rohit Kapoor, President and Chief Executive Officer of EXL. “Noida and Jaipur are strategic locations because both these regions offer rich talent pools, robust support infrastructure and are in close proximity to several other EXL delivery centers.”

The new Noida facility will have a capacity of over 800 seats spread over 100,000 square feet in the first phase and another 1400 spread over 120,000 square feet in the second phase. The first phase is expected to be operational in the third quarter of 2010. Noida is currently home to EXL’s six delivery centers.

The Jaipur facility will be EXL’s first center in a tier two Indian location. This facility will have a capacity of approximately 500 seats spread over 38,000 square feet and is expected to be operational in the second quarter of 2010. EXL will focus on providing finance and accounting and transaction processing services from this facility.

Source:http://economictimes.indiatimes.com/infotech/ites/EXL-to-open-BPO-units-in-Noida-and-Jaipur-SEZs/articleshow/5660061.cms

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EXL Appoints Vikas Bhalla as Head of Outsourcing

November 3rd, 2009

ExlService Holdings, Inc. (”EXL”) (Nasdaq: EXLS), a leading provider of outsourcing and transformation services,
today announced organizational changes to its Outsourcing line of business with the appointment of Vikas Bhalla as Head of Outsourcing. Vikas assumes the new role effective November 2, 2009.

As Head of Outsourcing, Vikas will lead Outsourcing operations for all EXL delivery centers globally. Vikas is a Six Sigma Master Black Belt and has been with EXL for the last eight years. During this time, he has spearheaded multiple client operations across the Insurance, Utilities, and Financial Services verticals. Additionally, he has held several leadership roles within the company in the areas of migrations, process consulting, Six Sigma, quality
compliance, certifications, information security and business continuity.

Vikas has over sixteen years of work experience and prior to EXL, he worked with GE, India and Shriram Fibres in various management positions.

With EXL’s recent expansion into new delivery locations, the Company seeks to further enhance operational efficiency, optimize delivery center profitability, and decentralize day-to-day administration. Vikas will oversee
the Outsourcing businesses in India, the Philippines, the Czech Republic and Romania. He will continue to report to Pavan Bagai, EXL’s Chief Operating Officer.

Vikas Bhalla said, “It’s an honor to take on this responsibility with the confidence of both the management and Board of EXL. Being a close witness and party to EXL’s growth and evolution, I understand that what we have achieved has been a result of an aggressive strategy, deft execution and strict discipline. I look forward to further contributing to EXL in this new capacity , especially as EXL is expanding its global delivery footprint and is
well positioned for accelerated growth.”

“I am delighted to see Vikas join the senior management team at EXL and take on the leadership of our Outsourcing operations. Vikas has demonstrated a deep commitment to our clients, sharp intellect and a strong ability to manage large, complex client operations. Vikas is a world-class business leader. We are proud to have him build his career at EXL and lead a substantial part of our operations,” said Rohit Kapoor, President and Chief Executive Officer of EXL.

“Vikas possesses impressive analytical ability and has exhibited exceptionally strong capabilities in strategy formulation and execution, problem-solving, and people management. It has been a pleasure to work with him over the years and I look forward to his continued success as he steps into his new role,” said Pavan Bagai, Chief Operating Officer. “This change will provide our organizational structure more scale as we accommodate EXL’s aggressive growth plans.”

Source: http://www.reuters.com/article/pressRelease/idUS134146+02-Nov-2009+PRN20091102

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