Amdocs (News – Alert), a trusted supplier of customer experience systems, recently announced that it has been included in the top 20 of International Association of Outsourcing Professionals’ (IAOP) annual ranking for best international outsourcing service providers, named the Global Outsourcing 100. IAOP chose Amdocs as one of the top ten providers that supports the entertainment and media industry. Apart from that, it is enlisted in the regional sub-lists of top 20 outsourcing service providers in the United States, Europe and Southeast Asia.
In a release, Michael Corbett, who is the Chairman of IAOP and chair of the judges’ panel said that “As the economy recovers, partnering with the world’s best outsourcing providers and advisors will be more important than ever. The Global Outsourcing 100 and The World’s Best Outsourcing Advisors help companies easily identify those partners that will help them emerge as leaders.”
The 2010 Global Outsourcing 100 list was published in a special publicity section in the FORTUNE magazine’s recent FORTUNE 500 edition. It verifies the overall outsourcing excellence across industries. Companies are evaluated according to four vital characteristics. They are size and growth, customer references, organizational competencies; and management capabilities. Despite these, the selection considered factors such as employee education, training, and commitment to community development.
In a release, Brian Shepherd who is the group president of marketing and mobile services at Amdocs said that “Managed services excellence enables our customers to substantially reduce costs and deliver a better, more consistent consumer experience. Outsourcing BSS and OSS operations to Amdocs can also help service providers of all sizes react faster to new business models by modernizing legacy systems and speeding time-to-market.”
Amdocs offers an all-inclusive profile with more than 25 years of experience in managed services and development of well known tools. Via a cost-effective, managed services business model, Amdocs supports various trusted communications service providers, media and directory publishers. These include AT&T in the U.S., Elisa in Finland, Bell in Canada, T-Mobile (News – Alert) in UK and Sensis in Australia.
The International Association of Outsourcing Professionals is a well known standard-setting organization operating worldwide. Its customer base consists of more than 100,000 members and affiliates around the world. IAOP permits the companies to increase their outsourcing success rate, progress their outsourcing ROI, and develop more opportunities for outsourcing across their businesses.
Source:-http://outbound-call-center.tmcnet.com/topics/outbound-call-center/articles/87894-amdocs-named-among-top-20-worlds-best-outsourcing.htm
