Posts Tagged ‘Growth’

BPOs worried over peso appreciation

August 15th, 2011

The business process outsourcing (BPO) sector is worried that a further appreciation of the peso past the P42-level due to the unchecked influx of foreign exchange inflows into the country will effectively delay expansion plans in the next six months.

Philippine Chamber of Commerce and Industry (PCCI) chair Sergio Ortiz-Luis said the BPOs, a $9-billion industry solely dependent on foreign exchange earnings, will have to seriously reassess business plans if the peso breaches P40 vis-à-vis the US dollar. At the moment the exchange rate is at the P42.50 range, an appreciation of almost six percent from the same period last year.

During consultations with the Business Processing Association of the Philippines (BPAP) and other exporters, Ortiz who is also president of the Exporters Confederation of the Philippines said the strong peso will erode the BPOs’ competitive advantage in the medium term. “They can still live lower than P42:$1 but a lot of the BPO expansion will be put on hold,” he warned.

A study prepared by PCCI showed that the BPOs labor arbitrage, which is a key driver for the growth of the local BPOs, will decline and that the Philippines will no longer be considered an attractive site if the peso appreciates more or by another three percent.

“Companies affected by the peso appreciation scaled back their expansion plans or shelved them (while) a smaller number have moved operations to lower-cost locations in the Philippines or other countries,” according to the paper.
“More than half indicated that peso appreciation against the US dollar has had no impact or only modest impact on their business however they are concerned about the implications of further strengthening of the peso.”

An industry survey, also conducted by PCCI, showed that the BPOs’ competitive advantage will be “severely impacted” at an exchange rate below P37:$1. A small percentage of the sector indicated that business will lose its competitive edge with the peso ranging between P37 to P42.

Since currency fluctuations are risk that all foreign exchange-dependent industries are prepared for, the BPOs have contractual provisions that protect them in case of “severe” exchange rate fluctuations. “Most have already exercises these provisions on a case-to-case basis,” said PCCI.

To cope with the current peso-dollar volatile environment, BPOs could either reduce overhead costs or increase billing rates as well enhance operation efficiency to save on expenses.

The BPAP’s medium-term road map expects the IT-BPO revenues to reach $25 billion in 2016, which means sustained 20 percent growth starting this year.

The central bank, which monitors all foreign exchange inflows into the country, said earlier that the continued BPO growth would fuel surpluses in the services account, part of the components of the balance of payments statistics.

Source:http://www.mb.com.ph/articles/330527/bpos-worried-over-peso-appreciation

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Mobile apps to drive IT growth in state

July 18th, 2011

While the previous decade may have seen business process outsourcing (BPO), knowledge process outsourcing (KPO) and software services leading IT growth in Gujarat, the next decade is set to witness a new vertical – mobile applications.

Thanks to the platforms like Android, Apple and Symbian that have got consumers hooked on to mobile applications, more and more players in Gujarat are joining the bandwagon, say industry players.

Currently, industry players see mobile application development at hardly two per cent of the total IT industry in Gujarat, which is estimated to be growing at over 15 per cent.
“As compared to last year, this year there has been tremendous increase in start-ups venturing into mobile application, unlike any other vertical. There are increasingly new players entering the mobile applications vertical in Gujarat. If the trend is anything to go by, the next decade will definitely see mobile applications leading the way for IT growth in Gujarat,” says Kaushal Mehta, president, The Indus Entrepreneurs (TiE) – Ahmedabad Chapter.

Seconding his thoughts is Chirag Patel, founder CEO of Ahmedabad-based Net4Nuts Limited. “The IT growth in Gujarat will be driven by mobile applications primarily because of landscape changes in telecom technology. Not only platforms like Android, Apple and Symbian are pushing up the standards and demand for applications, network connectivity has made sure more consumers using such applications,” says Patel.

A middleware technology company providing various Mobile Value Added Services to top mobile operators in India and S.E. Asia, Net4Nuts recently developed a mobile application that showcases TV schedule on mobile phones.

Other than consumers, it is also corporates and industry that seems to be thriving on mobile applications, say some players. “Applications that are required to be made available on cloud computing are also depending on the telecom industry to enable such uploads. Add to that, even corporates are increasingly seeking applications wherein they can see their revenue, sales, etc on mobile interface. Even localised marketing is also thriving in Gujarat on mobile applications which has led to a sudden growth in the vertical,” says Nikhil Jain, president and COO, Elitecore Technologies.

Moreover, according to Patel, availability of smartphones in Gujarat has also added to growth in mobile applications development in the state. “Smartphones which were three per cent earlier of overall mobile handsets market will now be 25-30 per cent. Moreover, people are discovering various usages of smartphones that has led to increase in demand for mobile applications,” adds Patel.

However, apart from mobile applications the other verticals that will lead growth of the industry include infrastructure management and cloud computing, says the National Association of Software and Services Companies (NASSCOM).

“Apart from mobile applications, there are other verticals that are going to add to the growth of IT industry in Gujarat. It is being observed that new age technology like infrastructure management, cloud computing and engineering services are grow consistently,” adds Rajiv Vaishnav, vice president, NASSCOM.

Source:http://www.business-standard.com/india/news/mobile-apps-to-drive-it-growth-in-state/442868/

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IT-enabled industries fuel economic growth in Central Visayas – NEDA

June 29th, 2011

The Information Technology (IT)-enabled industry particularly business process outsourcing (BPO), propelled the economic growth of Central Visayas in 2010 and continues to do so to date.

Other growth drivers of the region’s economy last year include construction and real estate, tourism, retail trade and the banking sector.

This was according to the National Economic and Development Authority (NEDA-7) report which was presented during the recent full council meeting of the Central Visayas Regional Development Council held in the Montebello Garden Hotel, in Mabolo, Cebu City .

Said report indicated that the BPO industry in the region has been steadily expanding over the years and today, it remains ‘one of the biggest’ generator of investments and employment in Central Visayas.

Aside from the entry of new players in the BPO industry, 2010 also saw the expansion of existing companies such as Aegis People Support, Epson, Teletech, Convergys, Qualfon, Accenture and Exist Global, the report said.

Last year, the volume of business and the number of corporate clients served by IT and BPO companies have increased. Many US-based companies, including small and medium scale, have switched to outsourcing their operations to cut down on operational costs.

The 2010 regional economic situationer (RES) further reports that the expansion of the IT, IT-enabled industry and BPO operations in the region have resulted to a higher demand for office space.

This has paved the way for more investments in real estate, with investors taking advantage of such growing demand by constructing medium to high rise buildings to accommodate BPO companies.

Consequently, pointed out the NEDA 7 report, as much as 60 to a 100 percent increase were posted in industry employment.

Source:http://www.mb.com.ph/articles/324726/itenabled-industries-fuel-economic-growth-central-visayas-neda

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Steady growth for BPO industry seen in the medium term

June 20th, 2011

The business process outsourcing industry is expected to grow steadily over the next three to five years, as local schools and universities continue to churn out graduates skilled enough to support the demands of the sector.

According to Tim Hinds, vice president for human capital at TeleTech Holdings Inc., the industry has now gone back to its growth path, following a slight slowdown that started two years ago when the global economy was stricken by a recession.

“Everybody tapered down when the economy shifted two years ago, but now we’ve seen the growth kick back in. Even during the recession, there weren’t many closures, and not many people in the industry lost their jobs. Now we’re back to where we were before the crisis hit,” Hinds said. “Looking at the current labor pool, there’s more than enough to support the growth of the industry. Growth can be sustained over the next three to five years.”

Based on the Business Processing Association of the Philippines’ Road Map 2011-2016, the BPO sector has the potential to post at least $20 billion in revenue by 2016, and may even hit $25 billion with stronger public-private partnership.

A $20-billion industry can provide employment to as many as 900,000 individuals. A $25-billion industry, on the other hand, may generate jobs for as many as 1.3 million people.

But to ensure that there will always be a steady stream of qualified labor, Hinds said would-be BPO practitioners should also exert time and effort to improve themselves.

Near-hires, or applicants who almost made it through the screening process but just fell short on some requirements, should be willing to spend some time on sharpening their skills a bit more, he said.

“We’ve done some near-hire training over the years and we’ve gotten mixed results. Our strategy is to identify a core group of baseline competencies. If people are willing to invest time, we’ll invest in infrastructure so they can build their competencies to meet our expectations,” Hinds said.

Source:http://business.inquirer.net/4761/steady-growth-for-bpo-industry-seen-in-the-medium-term

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Infosys bets on double-digit growth again

April 15th, 2011

Riding on tech revival and increasing outsourcing, India’s second largest IT bellwether Infosys Technologies Ltd Friday forecast a double-digit revenue growth again in the new fiscal 2011-12.

Having beaten its last revised guidance for last fiscal (2010-11) and its fourth quarter (Jan-March) with robust growth, the company said consolidated revenue for this fiscal (FY 2012) would be Rs.31,999 crore (Rs.320 billion) — an increase of 16.4 percent year-on-year (YoY), according to the Indian accounting standard.

“We expect the demand environment to be normal this year for the industry,” Infosys chief executive S. Gopalakrishnan said in a statement.

“We have created a structure with strong customer-driven vertical focus and enhanced our investment to take advantage of the opportunities we see in the market,” he added.

For the first quarter (April-June) of this fiscal, consolidated revenue is expected to be Rs.7,347 crore (Rs.73.5 billion), projecting an increase of 18.6 percent YoY.

Under the International Financial Regulatory System (IFRS), consolidated revenue is projected to be $7.2 billion for entire fiscal, an increase of 19 percent YoY and $1.66 billion for this quarter (Q1), which would be 21.6 percent higher YoY.

For the fourth quarter (Jan-March) of last fiscal (FY 2011), the company posted net profit of Rs.1,818 crore (Rs.18.18 billion), registering an increase of 17.1 percent YoY and 2.1 percent sequentially, according to the Indian accounting standard.

Consolidated income during the quarter under review (Q4) was Rs.7,250 crore (Rs.72.5 billion) — an increase of 22 percent YoY and two percent sequentially.

Under the IFRS, net income for the quarter increased to $402 million, up 19 percent YoY and 1.3 percent sequentially, while gross income rose to $1.6 billion, up 24 percent YoY but flat sequentially.

“We have realigned our strategic focus to enable our clients to build their enterprise of tomorrow. We continue to make investment towards strengthening our transformational, operational and innovation capabilities,” chief operating officer S.D. Shibulal said.

Maintaining its robust growth quarter-on-quarter through last fiscal, the blue-chip company posted net profit of Rs.6,823 crore (Rs.68.23 billion) for fiscal 2010-11, registering an increase of 9.7 percent YoY.

Similarly, consolidated income for the entire fiscal under review (FY 2011) shot up 21 percent YoY to Rs.27,501 crore (Rs.275 billion), surpassing its last revised guidance of Rs.27,445 crore (Rs.274 billion) given Jan 13.

Under IFRS, net income rose to $1.5 billion, up 14 percent YoY and gross income to $6 billion, an increase of 26 percent YoY.

“We are seeing growth opportunities emerging in the market place. Our focus on high quality growth enables us to make the right investments to capture those opportunities,” chief financial officer V. Balakrishnan said.

On account of double-digit growth and strong bottomline, the company’s board recommended a final dividend of Rs.20 per share of Rs.5 each or 400 percent for fiscal 2010-11, an increase of 100 percent over previous fiscal (2009-10).

With an interim dividend of Rs.10 per share (200 percent) and Rs.30 per share (600 percent) special dividend on the occasion of the IT bellwether completing 30 years, the total dividend for FY 2011 zoomed to Rs.60 per share or a whopping 1,200 percent as against Rs.25 per share (500 percent) in previous fiscal.

The global software major and its subsidiaries added 34 clients during the fourth quarter, taking the total number for the fiscal to 620 as against 575 at the end of previous fiscal (FY 2010) and 612 in third quarter (Oct-Dec) of FY 2011.

With net addition of 3,041 employees in the quarter under review (Q4), the company’s total headcount has gone up to 130,820 for fiscal 2011 from 113,796 at the end of FY 2010, an increase of 15 percent YoY.

“We had a great year. We recruited 43,000 people during the fiscal, had 1.6 million persons days of training and made 26,000 campus offers for new fiscal (FY 2012),” outgoing human resources department head and board member T.V. Mohandas Pai said.

In a related development, Pai and co-founder K.Dinesh resigned from the company’s board of directors in pursuit of their personal endeavours.

The company has appointed former Microsoft India chairman Ravi Venkatesan as an additional director on the board.

The company’s 30th annual general meeting will be held June 11.

Source:http://smetimes.tradeindia.com/smetimes/news/industry/2011/Apr/15/infosys-bets-on-double-digit-growth-again478668.html

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IT companies are logging in high growth

January 31st, 2011

The recent performance of Indian IT majors indicates quicker recovery from recession and stronger profit growth, analyses Dilip Maitra.Sridevi Gupta is on cloud nine. The 23-year old engineering graduate from Lucknow, working for an Information Technology (IT) company in Bangalore for the last two years as a software engineer, is also a little confused. She has three job offers – two from Indian operations of American companies and one from a top five Indian IT firm, but is finding it difficult to decide which one to accept. “All three are good offers, have good career prospects and have promised to send me abroad on projects,” she said, admitting that she is seeking advice from her seniors to zero-in on one. She, in fact, had more offers but has rejected those where the final gain in compensation package was less than 30 per cent than her present job.

Sridevi Gupta is not alone. Software engineers in India, with at least two to three years of experience, are in great demand, thanks to the revival in the fortunes of the Indian IT industry. Rising from the ripple effect of the global recession from 2008 till the middle of 2010 that adversely impacted hiring of engineers, Indian IT companies are now on a massive hiring spree. Salaries too are skyrocketing as companies are vying with each other to hire and retain the best brains.

Just sample the following: at the time of its recent announcement of quarter 3 (Q3) result, the country’s largest IT firm TCS said it will hire 62,000 to 65,000 people in the financial year 2010-11 as against the company’s earlier projection of 50,000 gross additions during the year. “With this, TCS’ headcount will be more than 200,000 at the end of March 2011,” said TCS Vice-President and Global Head Human Resources Ajoy Mukherjee at the recent result announcement press meet in Mumbai.

Plenty of jobs

The other big IT firms like Infosys Technologies, Cognizant Technology Solutions, Wipro, HCL Technologies etc are also ramping up their talent pool in a big way. In fact, the top five Indian IT companies are projected to hire between 1,60,000 and 1,80,000 people in the current financial year according to Infosys CEO Kris Gopalakrishnan.

In his recent address at a seminar, Gopalakrishnan said, “Growth is back and most companies are hiring in large numbers again. Such large scale hiring was last seen in 2007 when 4,00,000 new IT jobs were created.” However, job creation dropped to 1,50,000 in 2009 and to 1,00,000 in 2010. The IT industry as a whole will employ around 20 lakh people in the current year, he said.

The new job creation will ride on huge campus recruitment drive companies are planning. TCS, for example, plans to hire 37,000 engineers from engineering colleges in 2011-12, 13,000 more than the current financial. Similarly, nearly half of Cognizant’s planned hiring of 25,000 employees in 2011 will come from engineering colleges. Cognizant’s total employee strength has already crossed 1,00,000 in December 2010. IT companies are hiring freshers in droves to keep the overall employee cost low as freshers cost much less than lateral hiring of experienced people from other companies.

As poaching has returned with the growth, IT companies are also working out new plans to meet the challenge of retaining existing workforce. TCS, according to Mukherjee, has already introduced the system of quarterly promotions of deserving junior employees and from January this year has re-introduced the system of two cycles of promotions for the seniors, one in January and the next in July. Infosys, which has nearly 1,30,000 employees on its payroll, has already hiked salaries by 17 per cent this year and plans to give another wage hike in the next three months.

Source:-http://www.deccanherald.com/content/133284/it-companies-logging-high-growth.html

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IT firms seek buys to boost growth

October 3rd, 2010

India’s showpiece IT services companies are scouting for acquisitions in overseas markets as they focus on expanding geographical presence as well as client base to boost growth.

Indian outsourcers, especially the mid-sized companies, are also under pressure to add new services muscle as they compete with their bigger local rivals as well as global majors like IBM and Accenture for a share of the IT-services pie.

Tech Mahindra, which provides IT services to telecom firms, is looking to acquire companies with revenue of $50-$100 million, particularly in the business process outsourcing sector, a top company official said on Wednesday.

“(We are) looking at buys where we can quickly ramp up international BPO,” said L. Ravichandran, president of IT services at Tech Mahindra, at the Reuters India Investment Summit in Bangalore. “Prelim deal talks are going on.”

Small- and mid-cap Indian IT companies are grappling with tepid demand, high attrition rates and a rise in expenses, resulting in strain on margins.

Companies such as Hexaware Technologies, MindTree and Mastek have also seen a slump in their net profit.

Indian outsourcing firms, which count Fortune 500 companies as their clients, have shied away from making big-ticket buys despite sitting on huge cash piles due to integration worries, lagging behind global peers such as IBM and Hewlett-Packard Co.

Leaders in the $60-billion Indian outsourcing sector such as Tata Consultancy Services and Infosys Technologies, which has cash reserves of $3 billion, focus mostly on smaller buys to fill a services gap or tap a new market.

“Conceptually, what we would like to add would be in the area of remote infrastructure management,” said Rostow Ravanan, chief financial officer of MindTree.

Remote infrastructure management refers to maintenance of a company’s information technology network from offshore locations. Clients in the developed markets outsource their network management to save costs.

“It’s one of our fastest growing practices. If I can find a sensible deal, that area would be a higher priority for us to do an acquisition,” Ravanan said.

FASTTRACKING INNOVATION

Companies like MindTree are also moving up the value chain to focus on higher-margin technology services and products, as intense competition in the traditional outsourcing space puts pressure on prices and erodes profit margins.

MindTree will join a select group of Indian IT products makers when it launches its 3G smartphone based on Google Inc’s Android platform in the United States in the second half of this fiscal year.

Ravanan said MindTree was in talks with at least one major U.S carrier for the launch of its smartphone announced in April.

Source:-http://sify.com/finance/it-firms-seek-buys-to-boost-growth-news-technology-kkdk4gbbgcj.html

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