Posts Tagged ‘Infotech’

ITC Infotech teams with Oracle to extend business value

August 16th, 2010

ITC Infotech is working with Oracle to provide Loyalty & Marketing based BPO services. As per the BPO initiative agreement, ITC Infotech will have the non-exclusive license to use the Loyalty & Marketing program solution offered by Oracle.

B. Sumant, Managing Director, ITC Infotech, said, “We are extending our value proposition on loyalty services to our customers by working closely with Oracle. Loyalty is a key growth area for ITC Infotech and we are witnessing significant traction in this area. Companies across the board are looking at enhancing customer relations and strengthening customer retention.”

ITC Infotech plans to expand its services to the BPO market globally through this working relationship. Oracle’s cutting edge offerings will support ITC Infotech in providing customers loyalty, marketing & customer relationship management (CRM) solutions in an outsourced business process model.

Commenting on the announcement, Tibor Beles, Vice President, Oracle Business Process Outsourcing, said “Our BPO Powered by Oracle program focuses on creating and developing relationships to provide enhanced services to our end customers through working with BPO service providers that have deep domain expertise and strong execution capabilities. ITC Infotech has carved a niche in the loyalty and marketing services arena, and the new Oracle-based offering will be extremely well positioned to address a growing demand for comprehensive loyalty outsourcing services.”

Source:http://www.siliconindia.com/shownews/ITC_Infotech_teams_with_Oracle_to_extend_business_value_-nid-70692.html

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Mid-size firms eye indian BPOs for outsourcing

August 9th, 2010

Mid-sized enterprises in the US, Europe and Africa, which until now never outsourced to India, are looking at offshoring due to cost pressures in the post-recession period.

Many enterprises in the Fortune 500-2000 bracket are in talks or signing deals with smaller Indian IT service providers, which will help boost their revenues in the medium term. IT CEOs hold the view that new outsourcers will add to their company’s volume growth, further strengthening the Indian IT industry’s recovery.

Top officials of IT firms and analysts told FE that the new outsourcers include Unity Bank of Nigeria and First Community Bank (FCB) of Kenya. Unity Bank is one of Nigeria’s leading retail bank with 222 business offices. It is already in JV with 3i Infotech.

A few Indian service providers are believed to be in advanced discussions with an insurance firm in Egypt, and also in talks with New York Commercial Bank, SWIFT, CLS Bank and Deutsche Post, Germany’s postal services provider.

SWIFT is a Belgian firm providing secure financial messaging services while CLS Bank provides multi-currency cash settlement systems. CLS has already partnered with IBM to develop and manage its IT applications and infrastructure.

Confirming the new trend, mid-tier IT firm MindTree said first time outsourcers boosted its June quarter revenues by 1.5%. The firm acquired 31 customers during the period, four of which were new ones. Sonata Software added nine clients during the quarter, two of them being first time outsourcers. 3i Infotech spoke of a strong pipeline from enterprises which were once off-shoring shy. The firm is pursuing three deals in the UK and five in the US.

“Mid-sized enterprises who have survived the recession believe they need to drive more efficiency. Lot of first time offshorers are coming to India and they are a lot more comfortable working with mid-tier IT players,” CEO & MD of MindTree Krishnakumar Natarajan said.

Companies in Germany and France are under cost pressures, said Som Sarma, global IT services head of 3i Infotech and former European operations chief of Satyam. “Traditional German firms have outsourced some work but have not taken the advantage of offshoring in a big way. Language was a major factor. These firms are now realising that their existence will be sustainable if they come up to global cost capabilities,” he said.

“We are seeing first time outsourcers in the Outsourced Product Development (OPD) space. A customer wanted to modernise his product offerings and star.

Source:http://offshoresoftwaredevelopmentodctestingoutsourc.blog.com/2010/08/09/mid-size-firms-eye-indian-bpos-for-outsourcing/

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IT jobs opportunities for the young talents

July 8th, 2010

In today’s digitally emerged and technically enhanced business world there will be none who doesn’t know about Information Technology. Even an illiterate says its computers related stuff as an answer to a question of what IT is. Such is the advancement of IT in our day to day lives. Even a third grade student knows how to operate a computer and play games in it.

Thanks to the software boom that metamorphosed India to a modern & higher level. That boom changed the lives of many young talents in India providing them the never before employment opportunity and enabling them to spend like never before. In totality this revolution or more precisely an unexpected transformation increased the purchasing power or purchasing capacity of an average Indian. India, best known for saving the earnings, stood top among the amount of international money transfers from across different countries to itself.

Speaking about IT Jobs, there has been a constant dip in the number of software jobs available in India and abroad. Due to the plunge in the Indian economy there have been many layoffs and salary cuts of different employees in different companies across the globe. What was a boom seven years back is now an acute plunge or what they call a disaster.

There has been more unemployment since the layoffs of different software professionals. There are many IT Jobs like software consultant, computer engineer, software engineer, program manger et al. in various companies like TCS, WIPRO, HCL InfoTech, 3i InfoTech, CTS and many others. During the recession times, there have been about one lakh lay offs only in Indian IT sector. Such pathetic was the situation at that time during the recession. IT Jobs also include Hardware installation technician, network administrator, system administrator et al.

With recession recovering in the days to come IT professionals hope to be reinstated in their jobs or at least taken back into their company. The dip was mainly because the stopping of huge number of outsourcing projects by United States to our country of which many of them are IT projects. This was an action taken by the current president of United States Barrack Obama in an intention to increase the employment opportunities in his country. If the outsourcing of IT projects by U.S companies to Indian IT firms is stopped then they (those U.S companies) have to outsource their projects to the domestic companies there which will require more work forces for the U.S IT firms.

In order to overcome this lack of manpower they (U.S IT firms) will have to recruit people which will in turn improve the employment opportunities for the local people. So, with the recovery of Indian IT firms there soon is going to be plenty of IT Jobs opportunities for the young talents.

Source:http://www.snapnews.co.uk/worldnews/it-jobs-opportunities-for-the-young-talents/

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Wipro infotech leads the indian managed IT services market

June 7th, 2010

Wipro Infotech, the India and Middle East IT Business of Wipro Ltd and a leading provider of IT and business transformation services, today announced that it has been named the leader in the Managed IT Services market by Springboard Research, a leading Market Research firm. The report titled “Indian Managed IT Services Market,” provides comprehensive insights and practical outcomes for the Indian managed IT services market from an end-user and supplier perspective.

According to the report, the IT managed services market in India is expected to reach US$3.8 billion in 2013 from US$1.6B in 2009, growing at a CAGR (compound annual growth rate) of 22.8% — higher than the growth rate of overall IT services market. As per the report, Wipro has the highest market share in India.

Wipro’s significant focus on large customer acquisitions with specific domain centric solutions has catapulted the company in to the leadership position in Managed Services. Wipro has built a healthy pipeline across industry verticals and strengthened its presence by winning strategic deals and launching new solutions.

The year 2009 saw some marquee wins and multi-year deals being signed by Wipro, the most visible of them being, a multi-million dollar outsourcing contract from Unitech Wireless (A Unitech Telenor company) and another from Lavasa for developing India’s first and complete e-city. In October last year, Wipro also won a 10 year total outsourcing deal from Delhi International Airport (P) Limited (DIAL) to provide world class IT Infrastructure and Services for Indira Gandhi International Airport (IGIA), New Delhi. In the government space, Wipro won a large e-governance contract from Employee State Insurance Corporation (ESIC) for automating healthcare administration benefiting millions. Some other key wins include two mission mode projects under the National e-governance plan (NeGP) for Maharashtra and Gujarat State Data Centers.

“These significant and transformational deals, demonstrate Wipro’s growing maturity in the domestic market.. We are pleased with the findings of Springboard Research which is testimony to our superior delivery capabilities, process maturity and governance frameworks in managing large, complex and multi technology environments, effectively,” said Vice President, Managed IT services, Wipro Infotech, Kiran Desai.

Source:http://www.webnewswire.com/node/540937

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Wipro Infotech leads Indian Managed IT Services market:Springboard

June 4th, 2010

Wipro Infotech, the India and Middle East IT Business of Wipro Ltd and a leading provider of IT and business transformation services, has announced that it has been named the leader in the Managed IT Services market by Springboard Research, a leading Market Research firm. The report titled “Indian Managed IT Services Market,” provides comprehensive insights and practical outcomes for the Indian managed IT services market from an end-user and supplier perspective.

According to the report, the IT managed services market in India is expected to reach US$3.8 bn in 2013 from US$1.6B in 2009, growing at a CAGR (compound annual growth rate) of 22.8% — higher than the growth rate of overall IT services market. As per the report, Wipro has the highest market share in India.

Wipro’s significant focus on large customer acquisitions with specific domain centric solutions has catapulted the company in to the leadership position in Managed Services. Wipro has built a healthy pipeline across industry verticals and strengthened its presence by winning strategic deals and launching new solutions.

The year 2009 saw some marquee wins and multi-year deals being signed by Wipro, the most visible of them being, a multi-million dollar outsourcing contract from Unitech Wireless (A Unitech Telenor company) and another from Lavasa for developing India’s first and complete e-city. In October last year, Wipro also won a 10 year total outsourcing deal from Delhi International Airport (P) Limited (DIAL) to provide world class IT Infrastructure and Services for Indira Gandhi International Airport (IGIA), New Delhi.

In the government space, Wipro won a large e-governance contract from Employee State Insurance Corporation (ESIC) for automating healthcare administration benefiting millions. Some other key wins include two mission mode projects under the National e-governance plan (NeGP) for Maharashtra and Gujarat State Data Centers.

“These significant and transformational deals, demonstrate Wipro’s growing maturity in the domestic market.. We are pleased with the findings of Springboard Research which is testimony to our superior delivery capabilities, process maturity and governance frameworks in managing large, complex and multi technology environments, effectively,” said Vice President, Managed IT services, Wipro Infotech, Kiran Desai.

Source:http://www.indiainfoline.com/Markets/News/Wipro-Infotech-leads-the-Indian-Managed-IT-Services-market/4854722257

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Internet marketing company HitzSoft merges with IT and business consulting company Authentic Infotech

January 30th, 2010

Authentic Infotech has been offering technology enabled business solutions for various industry verticals such as educational institutions, business enterprises and government organizations worldwide. Some of their specialized offerings include Online Business Identity creation, Search Engine Optimization, Internet Marketing, Social Media Marketing, Web Portal Development, E-commerce Solutions, Custom Application Development and Outsourcing Services.

Since Authentic Infotech is already providing IT and Business consulting for various organizations, this merger provides mutually beneficial business opportunities for both Authentic Infotech and Hitzsoft Technologies. Through this merger, Authentic Infotech becomes an end-to-end solution provider, which provides both consulting service and the products required for the businesses.

“Software applications for mass email, bulk sms, etc., have become one of the essentials for businesses to reach more people directly and promote business cost-effectively. Until this merger, we have been prescribing some third-party applications to our clients as part of our business consulting service. Now, with this merger, we can offer Hitzsoft applications to meet our clients exact requirements” said Ms. Ayesha Sadiq, Sr. Vice President – Authentic Infotech.

This merger has brought the industry expertise of Authentic Infotech together with the technical expertise of Hitzsoft. While creating more business opportunities for these two companies, this merger is also expected to bring more benefits for businesses worldwide to harness the power of technology.

Source:http://www.pr.com/press-release/208735

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IT majors vie for $500-million Danish pension fund contract

January 8th, 2010

Denmark’s largest pension fund company, ATP, has expressed a desire to outsource its internal information technology (IT) management and back-office works to Indian service providers.

It is understood to have issued request for proposals (RFPs) for technology upgrade and support works worth over $500 million (Rs 2,300 crore). Most Indian IT outsourcing companies, including Tata Consultancy Services (TCS), Infosys Technologies, Wipro, HCL and L&T Infotech, have responded, according to sources privy to the development.

The contract, according to the sources, include two different components one for mainframe and IT infrastructure support and management, which includes setting up and managing of data centres, and the second one is for hosting SAP services, with complete maintenance and environmental support. It is understood that ATP was already working with a leading global tier-I supplier (not from India) for its IT infrastructure management and support. However, they decided to cancel the contract and go for a fresh bid, not being satisfied with the services from the existing vendor.

“The RFPs had gone to 18-20 companies, of which they are in the process of finalising the final names. They are expected to finalise the names in the next couple of weeks,” a highly placed industry sources told Business Standard.

Even though ATP has initially decided to float the contract through the government (Denmark) channel, they had to open it due to European Union (EU) guidelines. Since the contract mandated setting up of huge data centres in Denmark and Copenhagen, a lot of Danish players have also participated in it. Indian IT services companies, including TCS, Wipro and HCL, run huge data centres for their clients in most European countries, including the Nordic region.

It is also understood that Nordea, a financial services group headquartered out of Copenhagen, is also looking at outsourcing to Indian software vendors. The company is in the process of finalising multi year IT outsourcing contracts, which will fetch a revenue of $70 million per annum.

The IT services market in the Nordics is estimated to be $10-12 billion and is growing at a compunded annual rate of 5 per cent. The Nordic region, according to a recent study by PricewaterhouseCoopers, is witnessing high ICT adoption and R&D investments, and is gradually opening up to offshoring as a means of sustaining organisational competitiveness.

Due to high cost structures, enterprises in most of the Nordic countries, including Denmark,Finland and Sweden, are looking at low cost destinations like India. This gives them a cost advantage in the range of 30-40 per cent, says industry sources. They add that Indian IT outsourcing services’ providers are finding the financial services space in Europe and Nordic region a lucrative proposition.

“Last quarter alone, we are seeing a very good traction in terms of deal outflow from leading European banks. We are expected to see a flurry of activities in the financial services and insurance space in Europe, in areas such as mutual fund, hedge fund and private equity,” said an analyst working with a leading consulting company.

Source:http://sify.com/finance/it-majors-vie-for-500-million-danish-pension-fund-contract-news-technology-kbibOzfjjga.html?scategory=Technology

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