Posts Tagged ‘Infoys’

Infosys Deploys Enlighta suite for enterprise IT shared services delivery and governance

February 11th, 2010

Enlighta, Inc., a pioneer of on demand solutions for outsourcing governance and IT Infrastructure Library (ITIL) services delivery, announced the licensing and deployment of Enlighta’s solutions by Infosys Technologies /quotes/comstock/15*!infy/quotes/nls/infy (INFY 53.11, -0.15, -0.28%) to provide an integrated “on demand” ITIL v3 based suite to enterprise clients for managed services delivery. The suite includes support for a services-desk, incident, problem and change management, configuration database (CMDB), and support for real-time insight into performance and compliance across client engagements.

“We are a recognized leader in enterprise services, and our deployment of Enlighta’s Deliver suite is a important core component of our next-generation ITIL based managed services delivery model,” said Chandrasekhar Kakal, Senior Vice President, Infosys Technologies. He added, “In addition to the performance insight and governance we get across client engagements and service lines, we have been impressed with the high degree of adaptability of the Enlighta suite that enables us to integrate the solution with existing client tools and systems.”

“Infosys Technologies is world renowned for superior IT services delivery, and we are delighted to be selected by Infosys as a key component of their cloud-based initiative for managed services delivery,” said Nipun Sehgal, CEO of Enlighta. He added, “Leveraging Enlighta’s ITIL suite, Infosys can rapidly on-board client engagements, offering a scalable and adaptable on-demand IT services delivery model to client enterprises to consolidate IT processes and legacy systems. In addition to the full end-to-end services delivery automation, the solution empowers executives with drill-down insight into services delivery performance and reporting of compliance to service levels.”

Source:http://www.marketwatch.com/story/infosys-deploys-enlighta-suite-for-enterprise-it-shared-services-delivery-and-governance-2010-02-10?reflink=MW_news_stmp

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For IT cos, clients loosen purse strings, and how

January 23rd, 2010

Large deals and discretionary spending in the IT sector are back with a bang and domestic vendors like Infosys, TCS, Wipro, HCL Technologies and Cognizant are major beneficiaries of this.

So indicates the IT outsourcing advisor TPI’s index, which covers outsourcing contracts of more than $25 million, for the December-ended fourth quarter of 2009.

The consultancy firm’s index shows that almost $25 billion of total contract value (TCV) were awarded to IT vendors between October and December, sequentially up 47% and by 8% year on year (YoY).

Annualised contract value or ACV was at $4.3 billion during the same period. Of this, about 20% is deemed to be discretionary, a significant improvement over start of 2009 when almost no discretionary spend was discussed. TPI expects this spend to climb up to 30% by end-2010 as global macro conditions improve.

Significantly, resurgence in spending is broad-based with deal wins happening across major vertical — banking, financial services and insurance, manufacturing and telecom — with a rise of 33%, 76% and 24%, respectively, in second half of 2009 compared to first half.

Analysts Mitali Ghosh, Pratish Krishnan and Kunal Tayal of Bank of America Merrill Lynch, term this as best quarterly performance in terms of the TCVs and ACVs since the second quarter of 2007-08.

“IT services outsourcing notched up the biggest quarter in past six years with signings amounting to $19 million, up 54% on a quarterly basis,” the trio wrote in their report brought out on Thursday.

And the share of the Indian software players in the global IT contract pie has become significant enough for them to be featured in the list of the companies which have won 10 or more contracts of over $ 25 million in 2009.

The top 5 large vendors with India-centric delivery centre —- Infosys, TCS, Wipro, HCL Technologies and Cognizant —- have found a place on the list of application development and maintenance (ADM) service providers by TCV. They were not on it in 2005.

Interestingly, HCL and Wipro are in the top 10 infrastructure service providers by 2009 TCV.

So, how do local tech firms view this piece of positive data after a year barrage of negative signals in 2009?

“Generally, companies are becoming comfortable with spending. Some discretionary spends are happening,” said V Balakrishnan chief financial officer of Infosys Technologies.

But the second largest IT company’s financial head peppered his optimism with words of caution. “The Chinese govt has put in about $1.8 trillion in their economy. So there’s a worry as to what happens when that money goes back. Also, in the US itself the recent announcement that the government would pull back some liquidity is another point of concern. So over all firms are comfortable now but are cautious as well.”

Wipro’s Rajendra Shreemal, head of investor relationship and treasury, says one of the reasons for surge in tech spending was that companies were refreshing technology.

“Primarily customers are taking out cost from operations by transforming their business with new technology platforms. This technology refresh cycle comes every 3-5 years. What is happening is customers are reducing the number applications being used and bringing down their costs. Indian companies are gaining from this move,” he said.

Shreemal says over the last five years, local tech vendors have acquired capability and scale to take on MNC vendors. “Their (domestic IT players) track record and experience are helping them win some really large global deals. Customers are now more confident working with them than before,” he said.

Early this week, even IT research firm Gartner revised its forecast for IT spending growth in 2010 to 4.6% from its previous prediction of 3.3%.

Diptarup Chakraborti, principal research analyst, Gartner India said that globally the increased spending on IT hardware is followed by rise in IT services. However, he said these are times of “cautious optimism rather than of unbridled joy.”

“Firms in BFSI, automotive and other sectors in the US had received TARP funds that have to be repaid. It would be interesting to see what that does to their spending after the repayment. Most of the spending last year happened on must-have projects rather than good-to-have or discretionary projects,” he said.

Source:http://www.dnaindia.com/money/report_for-it-cos-clients-loosen-purse-strings-and-how_1338140

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IT hiring in India leaves the U.S. in the dust

January 23rd, 2010

IT employees stand a better chance of finding a job in India than in the U.S., according to quarterly reports.

IT companies in India had strongest quarterly growth last quarter, compared to previous dismal quarters, and expect to see it rising.

The largest IT services companies in India – , Wipro Ltd., Infosys Technologies Ltd., and Tata Consultancy Services – had around 359,000 employees last quarter, adding 16,700 employees from the previous quarter.

Meanwhile in the U.S., the IT work force, which peaked at just over 4 million in November 2008, has been on the decline due to the recession.

According to the TechServe Alliance, an industry group tracks U.S. labor IT-related occupational data month-to-month, only 11,000 jobs were added to the sector during the last quarter.

However, total IT workers in the U.S. were 3.81 million at the end of the quarter, considerably higher than in India.

Indian technology firms are heavily dependent on the U.S.’ tech sector and therefore, see the pace of outsourcing growing as U.S. companies start building new IT projects.

Tom Lang, a TPI Inc. partner and managing director for CIO services for the Americas, said in a statement that the outsourcing market is just starting to get back to normal, and still has a way to go. Last year “was a very dismal year,” he added.

Source:http://www.ibtimes.com/articles/5237/20100122/it-hiring-india-leaves-thes-dust.htm

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IT majors competing for shares in UK’s city councils project

January 8th, 2010

After UK’s city councils, including Cardiff and Lancashire, plans to modernize their citizen services and gain efficiency, IT firms such as TCS, Wipro, Infosys, Patni, IBM and HP-EDS are competing for their share of this lucrative opportunity.

A senior executive of Indian tech firms said, “UK is where the action is now. Unfortunately, we can’t talk about these public sector contracts openly, but the size and scope of these contracts are attracting all of us.”

This move surprises lot of people in the industry, as in the current situation private sector customers are taking more time to flesh out contracts, and are even breaking down large deals into smaller transactions, UK’s mega public sector outsourcing contracts are witnessing intense bidding. In an interview to Economic Times, a local consultant, who advises government buyers on procurement of services, said, “TCS, which is already building an HR and payroll shared services centre for Cardiff, has opened the doors for other rivals from India. Wipro is already doing some government projects that it can’t talk about. Infosys, Patni and several others are exploring almost all big opportunities.”

Three months ago, TCS had won a 15-year technology services contract worth nearly $250 million from the Cardiff City Council, UK’s Lancashire, along with a dozen other borough councils. The company is seeking suppliers for shared services projects worth almost $3 billion.

Reduction in operating costs, lack of capital for new investments and lack of technology expertise are among top factors driving these city councils to explore outsourcing and shared services model. After adopting a common and shared services model, these city councils will be able to save individual capital expenditure of acquiring new technology systems and outsourcing.

Source:http://www.siliconindia.com/shownews/IT_majors_competing_for_shares_in_UKs_city_councils_project-nid-64397-cid-3.html

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TCS, Infosys, Wipro give local flavour to foreign operations

January 1st, 2010

India’s large software service providers are going increasingly local with hiring in overseas markets, part of a drive to position themselves as truly global players and polish their image in advanced economies reeling from job losses.

Beginning with employing foreign nationals for junior and mid-level positions, companies such as Tata Consultancy (TCS), Infosys and Wipro – together these three account for about a third of India’s IT exports – now have a number of foreigners in their top echelons.

“There’s a transition in mindset to grow out of the Indian mold and aspire to be like an Oracle , IBM, Accenture, SAP. Also, as Indian companies have gained scale they can tap the best foreign talent; earlier they had to settle for just about anyone,’’ says K Sudarshan, managing partner at executive search firm EMA Partners International.

In the past year, many of the top positions at Wipro Technologies have been filled by foreigners. American Martha Bejar left Microsoft to join India’s third largest software exporter as president, global sales and operations. Ralf Reich, a former Unisys executive in charge of strategic outsourcing in continental Europe, was appointed head of German operations. And Wipro’s centres in France and Japan are also headed by non-Indians.

Infosys’ German, French and Australian operations are managed by locals. Jackie Korhonen, ex-vice-president of managed business process services for IBM Australia and New Zealand, is now head of Infosys Australia.

Source:http://economictimes.indiatimes.com/infotech/software/TCS-Infosys-Wipro-give-local-flavour-to-foreign-operations/articleshow/5401658.cms

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