Posts Tagged ‘Infrastructure’

The ROI on outsourcing your IT infrastructure

February 26th, 2010

Return on investment is a common term, often used by the companies and marketing heads to describe profit. However, many struggle to define it when it comes to compare in-house versus outsourced IT strategies. And, when it comes to IT, almost all enterprises outsource at least some of the IT resources and activities necessary to support business operations.

“Outsourcing” is the process of contracting with a third-party to provide a selective list of business activities. ROI is the key consideration when deciding whether or not to outsource IT activities. Hostway Corp., a provider of domain name registration, Web hosting and e-commerce, colocation, managed dedicated hosting, and more, said that the availability of competitive outsourcing products from a diverse set of service providers should result in significant opportunities for cost reduction and improved IT performance.

Today, there are a number of companies that specialize in outsourcing, and enterprises should exercise care when selecting the right service provider to meet their needs. In order to effectively outsource, the enterprise IT and executive management should perform an accurate assessment of the business objectives. And, then determine the IT implications, and tangible and intangible costs of meeting those objectives through in-house and outsourced strategies.

Hostway (News – Alert) officials said that the decision to outsource should be an objective and financially driven initiative. The decision should be made after assessing capital requirements, business and operational risks, and the value of maintaining the enterprise’s focus on core business activities and competencies.

The white paper, “Outsourcing your IT Infrastructure,” explains that significant ROI can be achieved by outsourcing some or all of a company’s servers and data center equipment. It talks about ROI in details, and discusses about a simple tool for analyzing the relative merits of some types of outsourcing. The paper also talks about the benefits of outsourcing. And, it contains factors to consider when exploring outsourced strategies.

Source:http://www.tmcnet.com/channels/dedicated-server/articles/76915-roi-outsourcing-it-infrastructure.htm

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Banks can make savings through virtualisation

February 6th, 2010

Among the many industries benefiting from new technologies such as virtualisation and cloud computing is the finance industry, with more banks across the UK seeing the advantages of outsourcing their IT infrastructure.

Banking on saving a net of £8 million from IT and energy costs, building society Nationwide recently announced it would work to virtualise 500 servers in its system. Savings for the firm will come from the consolidation of hardware assets by removing old hardware, and increasing the efficiency of existing physical servers.

Virtualisation – where multiple servers can be run off one physical unit – contributes to a lessened need for hardware space by companies. These initiatives also help to cut energy costs and contribute to a ‘greener’ approach to technology solutions.

As reported by Computer Weekly, the financial company has already consolidated an average of 12 servers onto each physical machine. Given this current rate, Nationwide should be able to whittle down its existing 500 servers to under 50, slashing its numbers by over 90 per cent.

“This reduction has not only saved space within the datacentre but has also significantly contributed to a decreased carbon footprint through a reduction in power and air-conditioning usage,” the company said.

The building society has inked a deal to move to SAP service-oriented architecture technology under a comprehensive £300 million transformation initiative to improve its business practices. Nationwide has also confirmed it will launch a voice and data convergence programme for its operations.

Nationwide has assets of over £200 billion as of April 2009 and over 13 million customers, and is the largest building society in the UK. By employing virtualisation solutions to such notable effect, it is expected to inspire other companies across the finance industry to look into the technology themselves

Source:http://www.rackspace.co.uk/rackspace-home/media-centre/news/article/article/banks-can-make-savings-through-virtualisation/?tx_ttnews[backPid]=63&cHash=0a9ebdd221

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IT industry warns CRC could drive carbon-intensive datacentres offshore

February 2nd, 2010

IT industry experts are calling on the UK government to amend the imminent Carbon Reduction Commitment (CRC) energy efficiency scheme, warning that it will force participants to outsource energy-intensive IT infrastructure to offshore operators, which could drive up overall emissions from the sector.

The legislation comes into effect in April and will apply to about 5,000 large UK public and private sector organisations that consume more than 6,000MWh of electricity per year. As a result, many of the UK’s larger datacentres will be covered by the scheme and will be required to report on their energy use and attempt to improve their efficiency or face financial penalties.

The cap-and-trade scheme is intended to provide organisations with financial incentives to cut their carbon emissions by imposing financial penalties on those organisations that at least curb their energy use, and providing bonuses to those that successfully reduce energy use.

But according to Liam Newcombe, secretary of the British Computer Society’s datacentre specialist group, one of the legislation’s key flaws is that participants only purchase carbon credits under the scheme based on their own levels of in-house carbon emissions, not those generated by outsourcing providers on their behalf.

As a result, he is concerned that organisations will be provided with a ” perverse incentive” to outsource their IT infrastructure, potentially to overseas operators, to avoid additional charges imposed by the CRC. “I’m already aware of a couple of organisations that are very interested in managing their CRC league table positions by outsourcing their IT assets,” Newcombe said.

Such tactics could prompt accusations of “carbon laundering”, but Newcombe predicted that firms could adopt a “slow and more creeping” approach, designed to avoid any suggestion that they are deliberately outsourcing their emissions to third parties.

For example, he said he expects to see participants increasingly install new or upgraded equipment into co-location or other third-party facilities rather than run them in-house, with a view to quietly massaging emission figures to demonstrate year-on-year improvements in emission reductions.

“Even if you’re trying to play the game straight, you won’t be able to do it because you can’t report the CRC performance of your co-location sites,” he warned. “So even if you’re trying to be honest, you’re forced into an obscure game of carbon management accounting.”

The only real winners in this scenario will be the outsourcers and vendors selling carbon accounting software and services, Newcombe added.

Meanwhile, efficient and successful service providers that manage to grow their customer base could well end up being penalised under the initiative.
Newcombe observed that the more customer service providers take on, the more IT equipment they need to install and the higher their energy consumption/carbon emission rates become. “An organisation providing an efficient service could fall down the league tables because its net emissions have risen, while an inefficient supplier that has lost customers would rise,” he explained. “So you could see a situation where the good providers end up subsidising the bad ones. ”

A worrying by-product of this scenario could be an increase in the number of IT services being provided by offshore companies, as firms attempt to simply offload energy-intensive operations into jurisdictions not covered by the CRC.

Newcombe warned that this migration could result in a net increase in carbon emissions as countries in the developing world that provide IT services, such as India, routinely have more carbon-intensive energy infrastructure than the UK.

Brian Murray, a principal consultant at IT services provider Morse, agreed that the CRC could provide firms with incentives to move their IT operations offshore and as a result it poses “a serious threat to UK businesses and could even have little, no or possible negative effects on global emissions”.

Any increases in offshoring activity would inevitably cost the UK economy money in terms of lost business, lost IT jobs and lost funds that could have been generated under the CRC mechanism, he added.

He urged the government to “make amendments that take into account these potential risks”, warning that otherwise the CRC could simply “move the problem from one place to another”.

His fears were echoed by Newcombe, who warned that “we effectively offshored embodied carbon in manufacturing by moving it to China, India and the like and now, under this short-sighted legislation, people will choose to outsource inshore carbon too”.

Source:http://www.businessgreen.com/business-green/news/2257120/industry-warns-crc-drive-carbon?page=2

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S. Korea, India to expand IT, software cooperation

January 26th, 2010

South Korea and India plan to expand economic tie-ups in the information technology (IT) and software sectors to improve the global competitiveness of both countries, the Seoul government said Tuesday.

The Ministry of Knowledge Economy said South Korean officials accompanying President Lee Myung-bak in India pointed out that Seoul’s strength in IT-related hardware and New Delhi’s leading position in the world’s software industry can create positive synergy for future growth.

South Korean companies such as Samsung Electronics Co. and LG Electronics Inc. are top competitors in the global IT sector, while the country’s high-speed internet infrastructure is one of the best in the would.

India is a software powerhouse, leading research and development in areas such as embedded software, and with companies like NASSCOM and Infosys making headway into the global IT business arena. The country is also a favorite outsourcing destination for multinational online companies seeking software support.

“Knowledge Economy Minister Choi Kyung-hwan pointed out at a meeting of both Korean and Indian businessmen in New Delhi that the two sides can greatly benefit from working together and learning from each other’s strengths,” a government official said.

The official added that Choi, who is part of the South Korean president’s entourage, met with Indian Commerce Minister Anand Sharma and called for streamlining India’s trade-related administrative processes, which investors say are inconvenient.

“He raised the issue of India’s current policy of restricting the types of business investments it accepts and difficulty in getting visas and general lack of transparency in policies,” the official said.

The South Korean minister was also present at the memorandum of understanding (MOU) ceremonies between the Korea Trade Commission and India’s commerce ministry.

On top of those tie-ups, the state-run Korea Export Insurance Corp. signed MOUs with the Steel Authority of India and the ICICI Bank, and the Korea Federation of Textile Industries agreed to expand cooperations with an Indian umbrella textile organization.

The Korea Trade-Investment Promotion Agency said it exchanged MOUs with Invest India and the Indian chamber of commerce.

The ministry, meanwhile, said representatives from South Korean small- and medium- sized enterprises are holding talks with Indian businesspeople on the sidelines of President Lee’s visit and are expected to reach commercial deals worth up to US$150 million.

Seoul is trying to expand economic ties with New Delhi after the two sides sealed a “Comprehensive Economic Partnership Agreement,” a de facto free trade deal, in August 2009. The pact took effect early this year.

Source:http://english.yonhapnews.co.kr/business/2010/01/26/23/0502000000AEN20100126007100320F.HTML

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PaperlinX chooses Bull for data center outsourcing/consolidation contract

January 26th, 2010

European paper and signage distributor PaperlinX has decided to outsource its entire IT infrastructure to the French company Bull. As part of the agreement, Bull will consolidate the client’s currently scattered IT resources in its data center in Barnsley, UK.

PaperlinX currently houses all of its servers in 22 data centers located near or in its branch offices in 16 countries across Europe, according to a Bull statement. Using virtualization technology, Bull will shrink what is presently more than 700 physical servers down to about 80. The client’s infrastructure will be backed up at a secondary site in Netherlands.

“In an extensive pan-European organisation such as PaperlinX with customers in various industries, it is important that all business units work well together,” PaperlinX CFO Jeroen de Swart said in a statement.

“This step towards outsourcing allows us to build on a standardised infrastructure which forms a platform for the interaction between our people, businesses, customers and suppliers and supports our growth strategy.”

In addition to consolidating PaperlinX servers, Bull will centralize management of desktop computers in all of the client’s 22 branch offices. Using Citrix XenDesktop, all desktops will be managed from Netherlands.

Source:http://www.datacenterdynamics.com/ME2/dirmod.asp?sid=&nm=&type=news&mod=News&mid=9A02E3B96F2A415ABC72CB5F516B4C10&tier=3&nid=D1C133C8FFAA47A1AC9938D7ED8F26E3

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Small firms benefit from VoIP, claims expert

January 19th, 2010

Small to medium-sized companies can gain significant benefits when they invest in VoIP technology, it has been suggested.

IP telephony firm voxclever told IT outsourcing for small business users that the technology allows companies to benefit from more features than traditional landlines at a cheaper cost.

Scott Goodwin, chief executive of the organisation, commented: “The use of VoIP for business purposes provides a multitude of benefits, including a huge financial one.”

He explained that the other advantages of the communications technology include reduced spending in IT infrastructure, lower monthly recurring fees and cheaper call charges, which will be especially valued by small firms in the recession.

The group also pointed out that VoIP tends to be easier to use and maintain than traditional landline phones.

Last week, George van Horn, a senior analyst at market research company IBISWorld, said that the substantial cost-savings and extra benefits that VoIP provides will mean the technology continues to be popular with businesses

Source:http://www.ihotdesk.com/article/19563220/Small-firms-benefit-from-VoIP,-claims-expert

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UK IT departments still slashing costs, says NCC

January 19th, 2010

Eighty one percent of IT departments made cost cuts over the last 12 months, according to a study from the National Computing Centre (NCC).

The study on IT infrastructure, conducted by the NCC’s Evaluation Centre, showed that 28 percent of departments made very significant or significant cost cuts, while 32 percent made moderate cuts and 21 percent did minor cost cutting.

This year’s prospects are also bleak, with 31 percent of IT departments expecting their budgets to decrease in 2010 and two percent expecting a significant decrease. However, 47 percent expect their budget to remain the same, while only 13 percent expect an increase.

The Evaluation Centre interviewed more than 100 companies for the survey, ranging from those in the public sector to IT and Telecoms, and companies of all sizes ranging from those with £5 million turnover to more than £5 billion.

Despite the budget cuts, nearly half (47 percent) of companies are not stopping their infrastructure investment. However, 38 percent of the companies that were making cuts to their infrastructure investment were delaying hardware upgrades, closely followed by 33 percent who were delaying software refreshes. Twenty-nine percent were also delaying upgrades to their network.

Outsourcing has been adopted widely in an attempt to reduce IT costs, with website and e-business (25 percent) being the most popular to outsource and a further seven percent also planning to outsource this in the future. A third of companies also outsource the server infrastructure and another third network infrastructure, while applications support is outsourced by 32 percent.

The security management of IT operations has seen a growth in outsourcing due to the costs of employing highly trained staff to maintain the required protection levels. While 45 percent still manage all their security in-house, 30 percent use a third party to manage some aspects of their security and 11 percent have outsourced the whole of it.

Meanwhile, offshoring does not appear to be as popular as simple outsourcing. Twenty-nine percent of companies would not use offshore providers, while 24 percent have not considered it and seven percent have rejected it. At present, just 29 percent offshore and four percent are evaluating it.

Virtualisation technology has grown rapidly, however, with 83 percent of companies seeing server virtualisation as playing an important role in their IT operations. The reduction in infrastructure cost and physical hardware in the data centre has been cited as reasons for this growth.

In contrast, desktop virtualisation is seeing a slower uptake, though interest is growing. Over half (56 percent) see it as an important technology in the next few years, compared to sixteen percent that see it as of medium importance and fourteen percent as of little or no importance.

The study suggests that cloud computing is rapidly gaining interest, partly driven by suppliers such as Amazon and Google. However, at present, just 11 percent of companies are using cloud computing services. A quarter of companies are looking at the option, but 59 percent have no current plans to adopt it.

Cliff Mills, research manager for the NCC, said: “There are a number of organisations delaying upgrades. This will produce pent up demand [for infrastructure and software spend] and hopefully, when the economy recovers, we anticipate seeing a return in some of these areas.”

“Outsourcing may also be an option, to avoid the initial outlay and we see through 2010 people looking at the area of cloud computing much more seriously.”

Source:http://www.infoworld.com/d/networking/uk-it-departments-still-slashing-costs-says-ncc-313

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