Posts Tagged ‘Jobs’

NY set to replace IT consultants with state workers

March 12th, 2010

New York State has embarked on a plan to shift a number of jobs filled by IT contractors and consultants to the state payroll as part of an effort to save millions of dollars.

As many as 500 new state IT jobs may be created under a new in-sourcing program that was recently approved by the legislature and backed by Gov. David Patterson.

This law creates “term appointments” for state IT workers, which strip away some hiring and firing rules that apply to permanent workers. The maximum tenure for “term appointments” is five years.

The state estimates that it can save approximately $25,000 annually for each contracting position that is shifted to the state payroll. The annual savings is pegged at as much as $15 million, but that estimate is contingent on whether the contracted positions can be replaced.

“I think most managers here would be very happy if we didn’t need to outsource,” said Mark Leinung, deputy director for state operations, said yesterday in a presentation to state managers that was made available on the Web.

The state may still turn to outsourcers in cases where it lacks the expertise needed for certain jobs, said Leinung. However, he added that the state plans to use some of the money saved to boost its IT training programs.

The term appointment law allows the state to hire workers that haven’t taken a civil service exam, or if they have, regardless of the grade. The workers will be treated as “at will” employees, increasing the state’s ability to terminate their employment, according to state documents.

The state has contractors now using H-1B visa holders, but the state is recommending that any state agencies “avoid hiring candidates who require visa adjudication” to the term positions.

As an example of how the move would cut costs, proponents of the law say that a state IT worker might earn an average of $55 an hour, including benefits, while the state pays its contractors an average of $128 an hour for workers in similar jobs. The state built a worksheet to calculate the in-source cost savings.

Salaries for IT jobs filled by “term appointments” will range from just over $49,000 to $96,000, according to a state fact sheet. The benefits package, including medical and paid time off, increases those totals by about 48%. These term employees can also enroll in New York state retirement systems.

New York, like many other states, is trying to close a multi-billion dollar budget deficit.

Whether government workers are less costly than contractors doesn’t have a conclusive answer, said Ray Bjorklund, a vice president at consulting firm Federal Sources Inc. in McLean, Va. In the short-term, the outsourcing contracts may appear to be more expensive — and sometimes are. But a temporary appointment who is ultimately hired to a full-time post could prove more costly than a consultant in the long term.

Moreover, state employees need equipped office space as opposed to contractors who may do most of their work remotely, perhaps out of state. On the other hand, on-site workers would contribute directly to the state’s economy, said Bjorklund.

The idea of in-sourcing began gaining traction at the federal government level in the latter years of President George W. Bush’s administration and accelerated after the election of President Barack Obama, said Bjorklund.

Government officials began to realize that outsourcing too many tasks in IT and elsewhere could lead to the loss of expertise in key areas. He said many officials concluded that there is a need to “protect inherently governmental functions from compromise.”

A recent survey of 11 New York state agencies found multiple IT contracts with a total value of $302 million.

Source:http://www.computerworld.com/s/article/9169558/NY_set_to_replace_IT_consultants_with_state_workers

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San Diego’s Plan To Outsource IT Support Services Jobs Moves Forward

March 11th, 2010

A plan to outsource San Diego’s information technology support services to a private company based in Los Angeles County was advanced today by a committee to the full City Council, but there was little support for the idea championed by Mayor Jerry Sanders as a way to save money.

The Rules, Open Government and Intergovernmental Relations Committee voted 3-1 to forward the proposed contract with Gardena-based En Pointe to take over computer help desk and desktop support services from the city-controlled San Diego Data Processing Corp.

The panel declined to endorse the contract, but agreed to move it on to the City Council so that it can be further vetted.

Council President Ben Hueso cast the dissenting vote, who argued against outsourcing city jobs. He said the work should go to Data Processing Corp. and the city should look for efficiencies within the nonprofit, quasi-city agency to save money.

“It’s just really sad we are here,” Hueso said. “I would have preferred we would have followed a different process to come to efficiencies. I don’t support doing this.”

Council members Todd Gloria and Donna Frye also had reservations.

Data Processing Corp. has managed San Diego’s information technology services for the past three decades. The agency employs more than 250 people, about 26 of whom would lose their jobs if the computer help desk contract goes to En Pointe.

En Pointe was selected by the mayor’s office over eight other companies, including Data Processing Corp., for the contract.

At a news conference last month, Sanders said the city would save money and get better service from En Pointe.

Under the terms of the proposed contract, the city would pay En Pointe about $1.2 million annually, compared to the $2.7 million the city will pay Data Processing Corp. for the same services this year.

Data Processing Corp. is charged with maintaining thousands of city desktop computers, laptops and telephones, providing technical support and operating San Diego’s Web and database needs. The agency’s overall budget is about $42 million.

Sanders has indicated that he plans to seek bids from private companies over the coming months to potentially take over all of the services provided by Data Processing Corp.

During today’s hearing, more than a dozen Data Processing Corp. staffers urged the City Council to reject the contract.

“All of these individuals and their families will be financially impacted one way or the other,” Linda Berns, a Data Processing Corp. employee, told the committee. “I urge you to really think about your vote today and the domino effect it will have on the people, the families and friends and San

Diego.”

The possible outsourcing of the Data Processing Corp. is seen as a bellwether for San Diego’s voter-approved managed competition program, which allows private companies to compete for work now performed by city employees.

Because Data Processing Corp. is a separate entity from the city, it is not technically covered under the managed competition program, but it is the first municipal entity in San Diego that the mayor’s office has sought to outsource.

Managed competition was approved by voters in 2006, but has not yet been realized due to disagreements between the mayor’s office and the city’s labor unions over how it should be implemented. A majority on the council are also viewed as union friendly and unlikely to support privatizing city services.

Source:http://www.kpbs.org/news/2010/mar/10/san-diegos-plan-outsource-it-support-services-jobs/

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Outsourcing looms large in coming council job cuts

March 3rd, 2010

Local government IT will be hit hard as councils cut thousands of jobs in a bid to slash operating costs or turn to outsourcing as an easier way of reducing headcount.

IT is already being cut back, according to the Society of IT managers (Socitm), which revealed a 10% reduction in IT staff during 2009. But even more swingeing cuts could be on the cards. According to a BBC survey, 25,000 jobs in local government could be lost in the next five years. Experts believe the figure could end up being as high as 100,000.

IT staff are already being axed as councils try to cut costs. Socitm, which represents IT managers in local government, said the number of IT workers fell by 10% last year.

Socitm also said that IT outsourcing would increase,, which will take workers off the public sector payroll. Both IT and business processes will be outsourced.

John Serle, IT trends editor at Socitm, said he expected the job cuts to be across the board in local government, with IT departments suffering similar levels of cuts as other departments.

He added that local authorities would be making a mistake in doing so because IT investments can enable savings in other areas. “People have a crazy way of dealing with [the need to make cuts] in local government and they tend to cut across the board.”

When it comes to retaining service levels with fewer resources, IT can actually help, said Serle, through programmes such as automisation of services. “IT is the only show on the road,” he added.

He said that outsourcing in local government, which has grown steadily but has never been “spectacular”, could increase significantly as jobs disappeared. “Politicians will find it a less painful way of cutting jobs because they will pass it on to the private sector to manage and deal with.”

But Mark Lewis, head of outsourcing at law firm Berwin Leighton Paisner, said many outsourcing service providers would not want to take on the costs associated with rationalising staff inherited from local government.

He said cases such as Beckmann/Martin meant that if workers were transferred from a public sector organisation after reaching a certain age they were entitled to “significantly enhanced” redundancy and pension rights, which would also be transferred to the service provider.

“Outsourcing to cut costs is all about shifting costs off the balance sheet and onto someone else’s,” said Lewis. “But Local government bodies will have to find suppliers that are prepared to take on high levels of liability.”

The public sector IT and business process capabilities could even be spun off to raise money and cut costs.

According to reports in December, the government is considering privatising certain processing units of government departments. Former civil servant Gerry Grimstone has recommended a plan that could see the creation of massive public sector companies that would eventually be floated on the stock market.

These would compete with big public sector service providers such as Capita. The move would remove overheads from the government and eventually provide efficient services to multiple organisations.

Serle at Socitm said there was a lot of logic in doing this. “Rather than having a business process capability for your own business you can share it with others.”

Source:http://www.computerweekly.com/Articles/2010/03/02/240475/outsourcing-looms-large-in-coming-council-job-cuts.htm

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Keeping jobs in America

March 2nd, 2010

With unemployment rates the highest in 16 years and many companies outsourcing non-core functions it is time for businesses to take a stand. IT Tag Team a professional services company in Upstate New York is taking that stand. With their “No Offshore Outsourcing Pledge”, IT Tag Team will spend where they earn by hiring only US based employees for their service offerings.

“We feel it is our civic duty to keep jobs in the country,” explains IT Tag Team President Syd Alsobrook. “We understand outsourcing might be the only way for some companies to stay in business, we just want to keep the jobs here.”

Most research predicts an increase in IT offshore outsourcing. Every position that is offshored is a loss of an American job. With the economy still struggling to get back on it’s feet every job is important.

Source:http://www.earthtimes.org/articles/show/keeping-jobs-in-america,1185393.shtml

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Half of IT firms plan to offshore jobs

February 16th, 2010

Almost half of IT companies plan to relocate jobs abroad, making the technology industry the UK’s likeliest private sector employer to build-out operations offshore.

In a survey of more than 700 employers, India emerged as the preferred overseas destination for the 10 per cent of respondents looking to export jobs from the UK.

Out of those UK employers with offshore intentions, less than a fifth were manufacturers, while almost half (44 per cent) were in the Computing and IT sector.

The Chartered Institute of Personnel and Development, co-authors of the survey, said such jobs outsourcing represented “a medium-term concern” for the UK economy.

Whether they are eyeing India, or Eastern Europe – the other hotspot, the companies hope to find the right balance between skills, quality and cost reduction, CIPD said.

Almost regardless of their motivations, the chief executives of UK IT companies planning to outsource jobs will be reassured that India is sizing up their needs.

At India’s principal IT conference last week, the nation’s industry body Nasscom predicted that 150,000 IT jobs would be created this year.

India’s retail, healthcare and utility sectors are growing three times faster than the core markets, the group said, indicating they will create IT jobs the quickest.

But according to Jim Champy, chairman of Dell Services’ consulting arm, the money spent on IT outsourcing by Asian companies is set to grow faster than in Western companies.

In other words, the trend of more companies in Europe and the US buying computer services than those in India is set to reverse this year, Mr Champy told the Financial Times.

Seeming to confirm his outlook, western IT firms are already scrambling to “get a slice of the Asian action,” say analysts at TechMarketView.

Evidencing their claim, they pointed out that Steria, a UK IT services firm, has started using its India offshore services unit, thanks to acquiring Xansa, to sell into India’s domestic market.

The analysts say they are “absolutely convinced that other  players will follow suit,” in order to tap into Asia’s growing appetite for IT outsourcing.

According to Nasscom, Asia will account for more than a quarter of global consumption of IT and business process outsourcing services in the next decade, up from nearly 20 per cent today.

Source:http://www.contractoruk.com/news/004748.html

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Spirit AeroSystems outsourcing more IT jobs

February 13th, 2010

Spirit AeroSystems Inc. notified an additional 135 employees and 13 contractors Friday that their jobs in the company’s IT department will be outsourced.

Spirit (NYSE: SPR) announced in September it would cut 15 contract employees and 37 direct employees as a result of outsourcing part of its IT service.

The company has contracted IBM and Hewlett-Packard to handle some of its IT needs.

The changes go into affect April 2.

Ken Evans, a Spirit spokesperson, says the combined cuts represent about 40 percent of the IT jobs at the company. That department had about 475 workers before the first wave of outsourcing was announced in the fall.

“Spirit must continually review our strategic priorities, which change with business requirements,” Evans says. “As we announced last fall, currently we are not structured to support the global IT requirements, so change is required. Our goal is for each employee to receive a job offer either with a vendor or Spirit.”

Eligible employees can also seek the voluntary retirement plan the company announced last week, Evans says. That program will offer up to 300 employees at Spirit a $30,000 incentive for retirement, to be paid out over six months.

To qualify for the offer, employees must be 55 or older by April 22, salaried or in a managerial position or part of the company’s technical and professional union.

Workers with union representation that don’t choose retirement will be moved laterally within the company, Evans says.

There are no current plans, he says, to outsource more of the company’s IT positions.

Source:http://www.bizjournals.com/wichita/stories/2010/02/08/daily28.html

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Wipro BPO arm to outsource 20% jobs over 5 years

February 10th, 2010

Wipro Ltd’s business process outsourcing (BPO) arm is planning to shift 20% of its workforce overseas in the next five years. It currently employs 24,000 people, out of which 2,500 are placed in the company’s 15 overseas delivery centres.

Wipro BPO senior vice-president Ashutosh Vaidya told FE that language and local market expertise are driving this trend. “Around two years ago, 98% of our workforce was placed in India; the matrix has changed to 90:10 now. Going forward, we expect our international centres to grow at a faster rate,” he said. The company has centres in the Philippines, Eastern Europe and Australia among others and plans to tap newer geographies like Japan. “Delivery centres in international destinations like Philippines not only have the language advantage, they also have a better understanding of the local market nuances,” he said. Several Indian IT companies like Genpact have huge delivery centres in countries like Manila, the Philippines and Chile due to these advantages. The attractiveness of these new low-cost destinations has sparked off an entire debate on whether India is losing its competitive edge to these nations. Vaidya said India will continue to be the company’s biggest centre. He refused to give details of how many people will be employed by its international centres. “We are increasingly moving towards a non-linear growth model, where growth in revenues is proportional to growth in employees, so the number is hard to predict,” he said.

The company has opened 15 international centres in the last 18 months. “Though the process of starting operations in new countries depends on customer acquisitions, we expect to keep up the pace,” he said. Vaidya added the company is also open to acquisitions to fill the gaps in countries like Japan or to gain domain expertise in areas such as healthcare or even strengthen its financial services practice.

Talking about the current demand situation, he said that the growth will be driven by the banking, financial services and insurance verticals while healthcare, manufacturing, retail and telecom are also looking up. “Continental Europe, Australia and Canada are new areas, which offer a lot of opportunities,” he said.

Source:http://www.financialexpress.com/news/Wipro-BPO-arm-to-outsource-20–jobs-over-5-years/577757/

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Outsourcing our best jobs

February 7th, 2010

At first glance, the article appeared to be an advertisement but, as I saw no disclosure to that effect, I began reading what portends to be an alarming realization that future trends in globalization bids farewell to highly technical jobs in the United States.

As it turned out, the “article” in The Wall Street Journal was written by two esteemed professionals, Kannan Srikanth, an assistant professor of strategy at the Indian School of Business, and Phanish Puranam, a professor of strategic and international management at the London Business School. I interpreted it as a soft-shell approach to hard-sell an idea with the headline “Advice for Outsourcers: Think Bigger” and a sub-headline that read, “Too many companies mistakenly limit offshore work to routine tasks.”

To sum it up, five questions were asked of the corporate reader if their offshore business operations are hindered by poor performance, communication problems with onshore enterprises and differences in education and training. But the nutshell was cracked and the meat of the “thesis” was exposed with question No. 5: “Would it benefit you to be able to move more intellectually complex work offshore?”

Now, doesn’t that just beat all? Not at all. The “essay” provided a link to a podcast where Jennifer Merritt, WSJ Career Journal Editor, interviewed Dr. Srikanth in a discussion emphasizing the advantages of widening the scope of offshore jobs to include highly educated professionals in organic and process chemistries, computer chip design, engineering design, risk evaluation, pharmaceuticals and other well-paid professions with a disclaimer that such a strategy “would not necessarily result in cost-savings” — an unlikely claim.

Big business corporations in the U.S. and Western Europe were specifically identified as beneficiaries of the expansion of outsourcing jobs to workers not only in India, but also China. The domino effect will also lead to lay-offs of executive positions in the U.S. Take heed that these are highly paid jobs and, once their gone, they’re virtually lost forever with no strategic means to replace them with other well-paying jobs, the loss of which will cost the U.S. billions of dollars in personal taxable income.

The interview came to a climax with Ms. Merritt feeding a question to Dr. Srikanth that was poised to bring to attention concerted efforts to entice natural born citizens of India to bring their Western-educated talents back to the homeland.

Let me twist this dialogue in another direction and piece together what globalization means to America’s future.

The near collapse of financial conglomerate AIG was largely caused by credit-default swaps that were questionably sold as insurance, a small degree of which was executed by Alico, an affiliate insurance unit based in Delaware. The main perpetrator was AIG Financial Products in London, the disintegration of which led to the biggest bailout in American history.

There is no doubt that globalization has intertwined American corporate interests over and above our sovereignty. A third of all sales and nearly 40 percent of the profits of major American companies come from abroad. Spot-check: During the 1980s and ’90s about 50 percent of foreign shares were in foreign investments compared to 90 percent today. Therefore, American corporations, directly or indirectly, are dependent on profits from foreign interests.

The impact of these facts will have major implications on the election of our lawmakers. Money talks and the free speech given to corporations by the Supreme Court ruling in Citizens United vs. the FEC will allow corporations the means to bankroll election campaigns with their vast amounts of money.

If alive today, our Founding Fathers would once again incite American patriots to bear arms and challenge the Supreme Court decision. The crafters of the Constitution fought and died to guarantee the rights and freedoms of all men and in no way intended to give corporations the rights to spend freely their caches of funds to dominate election campaigns to brainwash the electorate to put in office lawmakers who will to some degree give corporate interests the wherewithal to denigrate the inherent rights bestowed upon American citizens.

As opined in the WSJ, “The president’s claim about ‘foreign entities’ bankrolling U.S. political campaigns is also false, since the Court did not overrule laws limiting such contributions.” Consider the fact that the WSJ is owned by News Corporation, which also owns Dow Jones, whose industrial averages are purveyors of international monetary demagoguery.

My conclusion, and possibly yours, is that American corporations will take into consideration their foreign interests and greatly influence voters to elect lawmakers who will, in turn, cast their legislative votes in favor of their international interests.

The impact of the Supreme Court ruling will have on state and local issues has yet to be thrashed out. Micro-politicking is sure to be of particular interest.

Source:http://www2.hernandotoday.com/content/2010/feb/07/outsourcing-our-best-jobs/

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Yahoo sells “Non-Core” asset hotjobs for $225 million

February 5th, 2010

The HotJobs for sale rumor has been around for some time. Yesterday a deal with Monster was finally announced. It has being widely hailed as a smart move by Yahoo to gain cash and divest itself of another “non-core asset.” Except for payment and other terms the deal is conceptually analogous to what Yahoo is doing with PriceGrabber in shopping and with Microsoft in search: outsourcing content or fulfillment.

Yahoo will continue to have a career site (at least for the next three years) but it will be powered and populated by Monster:
Monster and Yahoo! have also entered into a three year commercial traffic agreement, to take effect upon the closing of the acquisition, in which Monster will become Yahoo!’s provider of career and job content on the Yahoo! homepage in the United States and Canada. The traffic agreement calls for performance based annual payments calculated by clicks and expressions of interest, subject to annual floors and ceilings. In addition, the traffic agreement provides Monster with an exclusive right for a period of time following the closing of the acquisition to negotiate similar traffic agreements with Yahoo! properties on a global basis, including countries in Europe, Asia and Latin America, subject to certain limitations.

The price is $225 million in cash (Yahoo acquired HotJobs for $436 million in 2002). PaidContent summarizes some additional terms (based on an SEC filing), including a non-compete between the two companies. The related, potential sale of Yahoo Small Business has reportedly been called off.

Given that Yahoo decided shortly after CEO Carol Bartz joined to outsource search, presumably a “core” asset, one is lead to wonder what will Yahoo retain as it moves forward, as the company seeks to reduce costs and boost margins?

Bartz’s remarks on the recent Yahoo Q4 earnings call may hold some clues. She identified the “homepage, mail, messenger, news, sports, finance and entertainment” as key areas. This is a relatively casual, top-of-mind list she rattled off during her opening comments, but it may indicate what Yahoo wants to “retain” for itself. Bartz added about 2009 as a whole, “We [ ] decided to close down products that didn’t drive engagement or proudly represent Yahoo.”

In addition, Bartz spent a great deal of time talking about Yahoo’s display advertising business and related technology. The emphasis is on attracting brand advertising dollars and delivering TV-scale (or larger) audiences to them:

We are still ahead in the display game and we intend to keep it that way. Frankly our competition is television. That is where major advertisers spend most of their money and where we are taking share. As a result, video is becoming increasingly important . . .

But we are only getting started. Our recently announced partnerships with Group M and Electus expand our capabilities in this space . . . We give Electus massive reach but remember we are not trying to mimic traditional TV formats. We are about developing low cost, high quality web content for our users that is created in partnership with advertisers.

Even as Yahoo is shedding “non-core assets,” the company is thinking again about acquisitions. Here’s what Bartz had to say about that subject for 2010:

For us 2010 is about acquisitions and investments to make Yahoo! even stronger. We think about acquisitions in three buckets. The first are the small to medium acquisitions where we acquire important technology and the people behind it. The second is content related where we acquire a company for their audience, content or community. There are a lot of niche sites that have highly engaged users and specialty content that would fit well with our portfolio and our advertiser needs. Third is geographic, where we will make an acquisition to move into or strengthen markets like our deal with Maktoob . . .

So what is ahead for us this year? We are done looking inward. We are looking outward at the incredible opportunities ahead and we are focused on the following areas; Great experiences for our consumers including more social, mobile and video features and improved local content . . .

Source:http://searchengineland.com/yahoo-sells-non-core-asset-hotjobs-for-225-million-35137

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IT escapes job cuts at AstraZeneca and Glaxosmithkline

February 2nd, 2010

IT staff are likely to escape job cuts announced by AstraZeneca and Glaxosmithkline (GSK).

The pharmaceuticals firms have both announced worldwide job cuts, with the former losing 8,000 on top of 15,000 earlier cuts, and GSK expected to cut up to 3,000.

Some direct IT jobs may be affected but both firms have outsourced most of their day-to-day IT. In February 2009 GSK announced it would use Microsoft’s hosted services for office applications for some 100,000 staff worldwide.

AstraZenca has outsourced much of its IT too. Infosys is looking after its manufacturing, supply chain, finance, and human resources applications, IBM is hosting e-mail and office infrastructure, and Cognizant is running centralised data storage.

Source:http://www.computerweekly.com/Articles/2010/02/01/240153/it-escapes-job-cuts-at-astrazeneca-and-glaxosmithkline.htm

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Outsourcing, savings seen in Mississippi IT merger

January 20th, 2010

A Senate subcommittee led by state Sen. Merle Flowers, R-Southaven, wants to consolidate the state’s computer systems under the Department of Information Technology Services, a move which could lead to outsourcing some of the state’s IT work.

The Senate Appropriations subcommittee discovered that 87 percent of the state’s information technology workers are scattered across the state in various agencies, departments and educational institutions and are not part of the ITS department.

Lt. Gov. Phil Bryant noted that “considerable savings could be realized by reforming how the state utilizes information technology.”

“Just as the Commission for a New Mississippi pointed out, state government must be mission-driven and goal-oriented. The reorganization of ITS is another beginning to tie agency funding to achieve targeted goals. Technology, after all, was designed for efficiency,” Bryant said.

Flowers said that making the change could save the state millions of dollars a year.

“Other states have achieved 15 to 30 percent savings,” Flowers said.

“The state of Georgia had 18 percent, Virginia had 20 percent. If you take 15 percent of that, the low level, you’re looking at $30 million in savings. It could be as high as $50 million to $60 million.”

Flowers said it could take two years for the full savings to take effect, but that any savings at this point of sluggish state revenues would be a plus.

He noted that a Department of Human Services switch cost $600,000, but it paid for itself in 10 months.

“Going forward, you’ve got $2.7 million in savings.”

Mississippi’s mishmash of computer systems and networks has caught the eye of legislators and Gov. Haley Barbour, who are looking for ways to improve its efficiency.

Bryant said some information technology jobs would disappear when, and if, the state decides to outsource some of its work.

He said the state has about 1,100 information technology employees scattered across the state, even in colleges and universities and school districts.

“This plan would move them under the umbrella of ITS,” Bryant said.

“If we can consolidate those, you can certainly see some savings, particularly if we outsource some of the IT services.”

Source:http://www.commercialappeal.com/news/2010/jan/20/outsourcing-savings-seen-in-it-merger/

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Number of IT jobs poised to grow in coming years, but 2010 may be challenging

January 12th, 2010

The number of information technology jobs available will grow by 1 million in the next four or five years, research firm IDC estimates, but 2010 could be a tough year for IT employees and contractors alike.

“We see jobs in the IT sector growing,” Microsoft corporate vice president Pamela Passman said recently to NPR. She cautioned, though, that jobs growth would not be as robust as it had been pre-recession.

And 2010 may be a difficult year for IT workers. Operating and capital budgets for companies’ IT departments will remain flat in 2010, the Corporate Executive Board advisory firm said late in 2009. With inflation included, that equates to a net reduction in IT expenditures. In 2009, CEB found, the number of contractors employed by corporate IT departments declined by 12 percent, suggesting that firms are looking outside their ranks to pare costs.

Companies looking for service providers on oDesk may want to turn to the Philippines. The country has the least-expensive workers, on average. It is also working to increase its support for the outsourcing industry: Philippine officials are gunning for the creation of a Department of Information and Communications Technology, the Manila Bulletin reported this week.

Source:http://job-news.odesk.com/hiring-trends/number-of-it-jobs-poised-to-grow-in-coming-years-but-2010-may-be-challenging/

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U.S. senators urge utility to keep IT jobs onshore

January 8th, 2010

New York’s two U.S. senators say that National Grid, a major Northeast utility, is considering outsourcing as many as 1,200 jobs — including many in IT — to an offshore vendor, and they’re urging the company to keep those jobs in the U.S.

This is a political push that may have broader implications in the H-1B and offshore outsourcing debate because of the involvement of U.S. Sen. Charles Schumer (D-N.Y.). He is spearheading comprehensive immigration reform via his role as head of the Senate Subcommittee on Immigration, Refugees and Border Security. The legislation, still being written, is expected to address the H-1B visa.
The other senator urging National Grid not to outsource high-paying jobs is Sen. Kirsten Gillibrand, (D-N.Y.), who released a letter this week to Tom King, president of the National Grid USA, urging him to keep the jobs in the U.S. In her letter, Gillibrand cited reports that the company “may outsource as many as 1,200 of its Northeast jobs,” including those in New York, to “overseas vendors.” Many of the jobs are IT related, including software programming and computer networking, she wrote.

“Considering the current economic climate, it is very disconcerting to hear that any company would consider outsourcing its jobs overseas,” wrote Gillibrand, “It is even more upsetting to know that a company who made $1.43 billion in profits last year would look for ways to increase profits even further at the expense of its employees and quality of service,” she said. Schumer followed up Gillbrand’s letter with news conference today in front of a National Grid office in Syracuse.

A National Grid spokeswoman said there has been no decision to outsource. “We are very early in the process of a prudent review of our information systems organization and have made no decisions regarding our workforce,” and any claims concerning jobs impact “are premature and speculative at this point,” she said.

As for Schumer’s news conference, the company said it will continue working with the senator “because we have a lot more to contribute to the economic vitality of the areas we serve.” National Grid said it delivers electricity to about 3.3 million customers in Massachusetts, New Hampshire, New York and Rhode Island, and natural gas to 3.4 million customers in those areas.

Schumer, in a speech in June, summarized his position on foreign labor this way: “We must encourage the world’s best and brightest individuals to come to the United States and create new technologies and business that will employ countless American workers, but must discourage businesses from using our immigration laws as a means to obtain temporary and less-expensive foreign labor to replace capable American workers,” he said.

Indian offshore firms are major users of H-1B visa, which is critical to their business model of moving and supporting IT work overseas. One proposal that Schumer will have to deal with is legislation from Sens. Richard Durbin (D-Ill.) and Charles Grassley (R-Iowa): the H-1B and L-1 Visa Reform Act of 2009. That bill would limit H-1B visa use by offshore vendors to 50% of their U.S. workforce.

Source:http://www.networkworld.com/news/2010/010710-us-senators-urge-utility-to.html

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Information Technology Services to provide 45,000 jobs by 2011

December 14th, 2009

Government is to harness the economic potential of Information Technology Enabled Services (ITES) to create 45,000 jobs to reduce the unemployment situation in the country by 2011, Mr. Haruna Iddrisu, Minister of Communication said on Saturday.

He said that the growth of ITES has the potential to rake in additional 750 million dollars, by the same year, in a form of revenue with a multiplier effect on the economy leading to higher investment, increased job creation, and improvement of quality of life.

Mr. Iddrisu disclosed this in a speech read on his behalf by Mr. Alhassan Umar, Director of ITES Secretariat, at a dinner organized by Rakes Company Limited (RCL) in Accra.

RCL is a private company that out sources business operations to a third party company and organization, to manage within a designated period of time.

The company currently manages nearly 150 staff of MTN, the multinational telecommunication service provider.

Mr. Haruna Iddrisu said that government had tasked the Secretariat to assist in the development of a strong and vibrant private sector in the information and technology industry to enable Ghana attain its socio-economic agenda.

“As part of government strategy, several programmes are being implemented under the eGhana project to make the country the preferred destination of ITES-Business Processing Outsourcing (BPO) Companies in the continent,” he said.

Mr. Robert Sam, Managing Director of RCL said that the contributions made by the telecommunication industry to mainstream the development agenda of the country could not be overemphasized.

“The responsibility rests upon us to explore innovative ways of harnessing the economic potential of Information, Communication and Technology to improve the socio-economic development of the country,” he said.

Mr. Sam called on institutions and stakeholders to take advantage of outsourcing facilities offered by the RCL stressing that it saved time, money as well as relived the human resource of companies, any shortage that might hit them.

“Outsourcing provides the company the ability to concentrate on the core business instead of getting distracted by additional matters,” he said.

He appealed to government to give special incentives such as ‘tax holidays’ and to subsidise the energy sector and other production inputs in order to reduce cost and encourage wealth creation and even distribution in the country.
GNA

Source:http://www.ghananewsagency.org/s_economics/r_10406/

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Healthcare IT Job Outlook Perks Up

November 18th, 2009

A new IT jobs report points to shifting employment prospects. While demand for business analysts, technology architects, and SAP configuration specialists lis looking up — especially in the healthcare and green energy sectors — lower level “commodity” IT jobs will continue to be eliminated or outsourced.

In 2009, about 630,000 back-office jobs — including about 300,000 IT jobs — were eliminated from the payrolls of 4,000 global, publicly traded companies with more than $1 billion revenue, according to a new report from research firm Hackett Group.

Of those jobs, about half — including 150,000 of the IT positions — were U.S.-based, says Michael Janssen, Hackett Group chief research officer and co-author of the report.In the bigger scope, from 2000 to 2007, these corporation eliminated about 1.4 million back-office jobs, including approximately 900,000 IT jobs, about half which were in the U.S., said Erik Dorr, Hackett Group senior business advisor and co-author of the report.

“Some of these jobs were outsourced, and so some of these people are on the payrolls of other companies,” including U.S. based technology services firms like IBM and others, said Dorr. However, in many cases, those positions were replaced with people offshore.

“If you’re in India, that’s good. If you’re in the U.S., it’s not,” said Janssen.

But not all news is bad, Janssen said. “A small percentage” of these jobs could return to the U.S. as some companies that offshored IT functions bring some of the work back to domestic outsourcing firms, said Janssen. Still, “many of these jobs are gone for good,” said Janssen.

Among those lost IT jobs are “lower end” and “commodity” type work such as developers, help desk and administration jobs, said Dorr.

However, while many of these jobs are gone, there is still “high demand” by companies to fill IT positions, including business analyst, technology architect, program managers and SAP configuration specialists, said Dorr.

Yet, while “companies struggle to fill these jobs, they make up only a small percentage of the overall jobs lost” he said.

Source:http://www.informationweek.com/news/healthcare/leadership/showArticle.jhtml?articleID=221800227

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SRP says it won’t outsource tech jobs

November 5th, 2009

Salt River Project officials said Tuesday they decided not to outsource about 50 technology jobs, which the utility has been considering for several months.

After requesting information from local and global outsourcing companies earlier this year, SRP asked for formal bids from an Irish and an Indian company.

SRP could save money by outsourcing the jobs, but the up-front costs are too much for the company to take on during the current recession, Assistant General Manager Barbara Hoffnagle said.

Outsourcing the jobs would cost money up front because the new contract workers would have to work side by side with SRP employees for about a year to learn their jobs, she said.

“I know there was initial euphoria among the employees,” she said of the decision. “But the heavy lifting has just begun.”

She said that after consulting with Accenture Ltd. of Ireland and Infosys Technologies Ltd. of India, she believes the information-technology department at SRP can make significant cuts to its $120 million annual budget.

The 40 to 50 jobs SRP was looking to outsource represent only a small fraction of that IT budget, Hoffnagle said.

“There were cost savings (with outsourcing), but not as high as anticipated,” she said of the bids from Accenture and Infosys. “They certainly could help us.”

Hoffnagle declined to answer how much money SRP could save after the first year by using one of the companies, or whether Accenture or Infosys presented a better offer.

She said outsourcing could be an option when the economy rebounds and the up-front costs are not such a critical issue.

“Never say never,” she said.

Like Arizona Public Service Co., the other Phoenix-area utility, SRP uses some workers from outsourcing companies for supplemental contract work in its IT department.

APS’ Chief Financial Officer James Hatfield got in a heated debate with a state regulator in September regarding his company’s outsourcing efforts.

APS asked all the companies bidding on contract labor for its IT department to provide rates for onshore and offshore labor, which Hatfield said was “the cheapest way to get the job done and keep the permanent payroll down.”

Source: http://www.azcentral.com/arizonarepublic/business/articles/2009/11/03/20091103biz-srp1104.html

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A lesson from Japan on protecting jobs

October 16th, 2009

‘Japan used to work on a very cooperative system, to give workers certainty and stability.

It operated a seniority-based, lifetime employment system. Many workers stayed in one company throughout their work life, and their pay was based on how long they had spent in the company.

In return, the company looked after the workers, and down periods, they held on to them.

In the services sector, Japan kept protected jobs for Japanese workers who were not so productive…but it was not sustainable.

The Japanese are outsourcing, hiring more temporary workers who accept lower pay and few social benefits.

As a result, unemployment has risen, incomes of less skilled workers have fallen, and income inequality has increased.

It is one of the reasons that Japanese voters became fed up with the Liberal Democratic Party (LDP) and have just elected a new Democratic Party of Japan (DPJ) government.

Now, the new government has to grapple with the same difficult issues, but will not find any easy solutions either.

If the world’s second-largest economy cannot protect its workers with a closed system, Singapore with a small, open economy has no hope to do so successfully. The only way for us is to push for constant transformation, to create new economic space for us to grow and prosper.’

Prime Minister Lee Hsien Loong, who visited Japan last week, on the challenges that governments face and the importance of economic restructuring.

This article was first published in The Straits Times.

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The need is clear: Jobs, jobs, jobs

October 16th, 2009

Economist are telling us that we are turning the corner on this recession. They say stocks – particularly bank stocks – are rebounding. Too bad the 15.1 million unemployed Americans aren’t feeling any relief.

The unemployment rate for September is well over 9-percent but should be higher. Over 570,000 people dropped out of the work force last month, probably because they gave up hope thinking they’d find a job. If they were still looking, they would have been counted among the unemployed. The unemployment rate is the highest it has been in decades. Men, traditionally responsible for caring for their families are hit the hardest. Black men, who often have trouble finding sustainable work, even in good economic times, are struggling the most.

America needs to focus on creating jobs for its workers. The much-debated healthcare reform could create new jobs. With government funding, hospitals and clinics would need to hire additional medical support staff, creating a growing workforce. Pending energy legislation will also create new jobs. As companies, with the support of federal dollars, work to ‘green’ their operations and environments, American workers would have a new career opportunities available to them.

But more must be done. The government should mandate that companies that receive any federal funding should not be allowed to outsource jobs to other countries. Outsourcing has cost America hundreds of thousands of jobs over the last several years. Additionally, legislators should create a job program specifically geared to hiring and putting Americans into jobs.

These jobs should not be dependent on federal funding. Rather, the program should investigate new job creation strategies and work to implement them. Lastly, the funds distributed via the stimulus package, intended to repair the nation’s infrastructure, creating new jobs in the process, should be monitored more closely. Cities not using the funds as planned should be sanctioned.

The economy may indeed be improving. But it will be some time before the average American sees that change. People need jobs now. And America must work to create them.

(Judge Greg Mathis is national vice president of Rainbow PUSH and a national board member of the Southern Christian Leadership Conference.)

Source: http://tri-statedefenderonline.com/articlelive/articles/4242/1/The-need-is-clear-Jobs-jobs-jobs/Page1.html

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Infosys creates job opportunity for Americans

October 11th, 2009

Infosys Technologies will hire more local talent in the US in a bid to overcome visa hurdles. It has already started hiring Americnas for its operations in that country.

Under a hiring plan started in April, 1,000 Americans will be taken on board, Nandita Gurjar, senior VP and group head of human resources at Infosys, told Financial Chronicle. According to her, 72 Americans have already been recruited and 140 more offers are under way. The planned hiring could be completed by April next year.

“This lateral hiring and typically for people with four to five years of experience and domain knowledge of different technologies. They are intended to replace Indian staff on deputation to the US,’’ she said. In the IT industry, that level of experience generally implies senior programmers, team leaders, senior architects and sales personnel.

According to the company’s director, T V Mohandas Pai, Infosys does not plan to fill senior management positions in the US now, except a couple in sales. Asked if an American could be hired to head its North American operations, he said the company believed in having the “most capable person heading the best positions”.

The North America operations are at present headed by Ashok Vemuri, who also looks after the BFSI business, the company’s largest revenue garnering vertical.

Infosys has about 17,000 people working outside India. Of this, over 10,000 are in North America (most of them in the US), including 4,900 non-Indians. A thousand Indian staff are stationed in the US; the rest are in Europe, China and Australia. The total headcount at Infosys is 1,05,000.

The hiring of more Americans is part of the company’s strategy to have more non-Indians, who now account for 4.67 per cent of the employee strength. The company wants to take the figure to 15 per cent by 2012. Infosys has no mandate as yet to hire locally in Europe in big numbers. But this could change when the economy is back on track and demand increases in the region.

Infosys is also hiring in small numbers in Brazil (about 250 people initially), China, Germany, Mexico and the Philippines.It is generally believed that local hiring costs Indian companies more. However, Gurjar said this was no longer true. “The US minimum wages law requires companies to pay a certain amount to employees, even to staff on deputation sent there on visa.There is not much difference in salaries paid to those on deputation and locals. So we would rather recruit locals who have more experience and domain expertise. This leads to greater productivity,’’ she explained.

Gurjar said that Infosys did not find it tough to attract people despite being an Indian company. However, she added, there was a lack of awareness about Indian IT firms. The Bangalore-based company is investing in a branding campaign which includes working on Facebook, websites, and participating in and sponsoring conferences in the US.

Source: http://www.mydigitalfc.com/news/infosys-creates-job-opportunity-americans-891

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