Posts Tagged ‘Nasscom’

Growth in Indian IT services exports to slow down, says Nasscom

February 10th, 2012

Growth in India’s exports of IT services, business process outsourcing and related services is forecast to drop to 11 to 14 percent in the Indian fiscal year to March 31, 2013 from an estimated 16.3 percent in the current fiscal year, the National Association of Software and Services Companies (Nasscom) said.

The trade body said Wednesday it had taken into account the economic uncertainty in key markets like Europe, and delayed purchase decisions by customers, to arrive at the forecast.

India’s ability to achieve the growth forecast by Nasscom will largely depend on developments in Europe, analysts said.

Global outsourcing revenue was down 15 percent in the fourth quarter of last year, in comparison to the previous quarter, and growth is expected to stay flat through the first six months of this year, unless the economic conditions in Europe improve, said Salil Dani, research director for global sourcing at Everest Group.

Government and public-sector spending on outsourcing in Europe and the U.S., the largest market for Indian outsourcers, is also likely to take a hit, Dani added.

Client sentiment is down, and IT budgets are stagnant and even getting cut, said Sudin Apte, principal analyst and CEO of Offshore Insights, a research and advisory firm in Pune, India. Clients are not yet spending significantly on emerging technologies that were once seen as growth markets, such as cloud, mobility, social networking, and analytics, he added.

Apte expects IT services and related exports to grow by 8 to 9 percent in the fiscal year to March 31, 2013.

Nasscom’s export data includes exports to parent companies by Indian subsidiaries of multinational companies like Microsoft and Dell, commonly known as “captives”. But Dani does not expect new projects to captives to make up for lackluster business to third-party IT service providers in the country.

Cognizant Technology Solutions on Wednesday forecast its revenue would grow by at least 23 percent in 2012. The Teaneck, New Jersey, outsourcer is usually grouped with Indian outsourcers as it has 75 percent of its staff in India, and competes with Indian outsourcers like Tata Consultancy Services (TCS), Infosys and Wipro both for business and staff.

In a difficult period, companies like Cognizant and TCS that understand customer needs better, and have strong domain expertise will likely grow faster than other Indian companies, Apte said.

TCS said last month that its revenue for the quarter ended Dec. 31 was US$2.6 billion, up by 20.6 percent from the same quarter a year earlier, with net profit up 9 percent at $568 million. Wipro posted lower growth in the same quarter, as the company is going through a reorganization of its business focus. Infosys, another outsourcer in Bangalore, lowered its revenue growth forecast for the fiscal year ending March 31, citing the debt crisis in Europe and an uncertain market.

Exports in the year to March 31, 2012 are expected to be $69 billion, with IT services the largest component growing at 19 percent to $40 billion, Nasscom said. Business process outsourcing is expected to grow 13 percent to $16 billion.

Source:http://www.computerworld.com/s/article/9224098/Growth_in_Indian_IT_services_exports_to_slow_down_says_Nasscom

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‘BPOs offer exciting careers’

November 28th, 2011

The IT industry body Nasscom has recently introduced a detailed career guide for the BPO (business process outsourcing) industry to tell young job aspirants that the BPO jobs are exciting and they offer good career options.

Being IT enabled, most work can now be done from any location allowing businesses to access right skills at the right costs globally.

The guide, titled ‘Building a Career in the BPO Industry’ focuses on the opportunities the sector provides to aspirants and how they can consider it as serious career option. “Career growth in the BPO industry is based on meritocracy, i.e. on your performance.
Promotions, enhancement of skills (leadership and domain) and a plethora of opportunities are available to you if you choose to be a part of this industry,” said Nasscom President Som Mittal in his foreword.

Stressing on how the industry has helped create employment opportunities, the guide informs that in 2009, the industry employed about a million people, approximately 60 per cent from Tier 2 and Tier 3 cities, 45 per cent were women and 70 per cent less than 30-year olds.

Dispelling myths

Nasscom hopes to drive away popular myths prevalent in the sector regarding the impact of a BPO job on health and social life and also security issues for workers. It is totally incorrect to say that BPO employees face health issues associated with work shift, like sleep disorders, eyesight problems, depression and weight-related concerns, it said.
“The work hours will vary according to which part of the business you are in and the location of your client,” it said.

The guide explains that outsourcing services of the BPOs are generally used by three types of companies. Multinational BPO, which is international corporation which delivers services to and from more than one country. Captive Units are MNC-owned units that undertake work for their global operations & organisation and Integrated Organisations is an MNC working in BPO, IT & Software Services, Engineering, Product and Platform and Consulting.

The guide also tells that in the last 10 years, many young people in India have built great careers in the BPO industry soon after completing college. A candidate go through an intensive training process, is measured on the deliverables and is rewarded on the basis of performance. Salary raises, promotions and incentives are directly linked to performance, the guide adds.

Pointing out the growth opportunities in the sector, Nasscom mentions that the sector employed 1,55,000 employees in 2002 which has now leaped to 9,85,000 employees in 2010. The revenues of the industry stood at $13.6 billion in 2008-09, however, the BPO industry will nearly be worth $65 billion in 2020, estimated Nasscom.

Source:http://www.deccanherald.com/content/207381/bpos-offer-exciting-careers.html

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Nasscom’s BPO Career Guide, a one-stop-shop info centre

November 25th, 2011

In an effort to promote jobs in Business Process Outsourcing (BPO) as a career, Nasscom, the premier organisation that represents and sets the tone for public policy for the Indian IT industry, has come out with a ‘BPO Career Guide’. The Guide has been published on the Nasscom website and also on the NASSCOM Assessment of Competence (NAC) website, downloadable for free. Meanwhile Nasscom is planning something similar on Knowledge Process Outsourcing (KPO) as well.

According to M S Sujith Unni, Senior Associate at the Nasscom’s Kerala Office at the Technopark in Trivandrum, “For a while, we were hearing, from different stakeholders, about the ignorance towards the BPO sector that common mass has, especially in Kerala, which is due to lack of knowledge about the sector. This is what prompted us to work on a manual, called ‘BPO Career Guide’ that, in simple language, attempts to make one understand the nitty-gritty of the BPO sector, including the career paths, various job verticals / job profiles, skills / competencies required, compensation & benefits, etc. We are happy to share that the said manual that has been compiled with inputs from the industry too, is now in place”.

This initiative is expected to help Nasscom promote BPO jobs as a career, as the readers will now be able to understand the basics / rudiments of the industry. “After all, having a ‘well informed’ group of candidates is critical for industry as well as for our various Education Initiatives and this is where the Guide will play an important role”, adds Sujith.

Higher educational institutions and students have welcomed this initiative from Nasscom as there are tremendous job opportunities in the IT & ITeS sector coming up in Kerala with the expansion of existing IT Parks like the Technopark in Thiruvananthapuram and Infopark in Kochi and upcoming ones like the Cyberpark in Kozhikode.

Source:http://keralaitnews.com/it-parks/technopark/3690-nasscoms-bpo-career-guide-a-one-stop-shop-info-centre

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Six major IT companies size up Kerala’s potential for investment

October 3rd, 2011

At least six major players in the IT industry are learnt to be assessing Kerala’s potential as an investment destination.

Of these, Aegis Global, business process outsourcing arm of the Essar Group, has already gone on record making its intentions clear.

‘FAVOURABLY INCLINED’

Mr Aparup Sengupta, Managing Director and Global Chief Executive Officer, Aegis Global, announced his willingness to invest in the State during an interaction with newspersons here on Friday.

Among other names mentioned in this connection are ITC Infotech, Accenture, Dell, Microsoft India and Mindtree, say industry sources. But no formal proposal has been floated by any of these, the sources hastened to add.

This has been the most important upshot from the first meeting of the Executive Council of the National Association of Software and Service companies (Nasscom) held here where top honchos of the country’s IT industry were present.

REGIONAL CHAPTER

The industry body also rolled out its activities in the State by opening a regional chapter at Technopark here.

Mr Rajendra Singh Pawar, Chairman of NIIT Technologies and who also holds charge as Chairman, Nasscom, inaugurated the facility in the presence of the Executive Council Members.

This is the eighth office of the industry body, which already has existing offices in New Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata and Pune.

While hailing the facilities provided in Technopark, Mr Pawar hoped the new Nasscom office would provide necessary impetus to growth of IT/ITeS industry in the State.

Mr Som Mittal, President, Nasscom, said Kerala is one of the most ideally suited States for the industry.

Setting up a branch office in Technopark signifies the importance Nasscom attaches to Kerala as an investment destination.

Source:http://www.thehindubusinessline.com/industry-and-economy/info-tech/article2506623.ece

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Growth of IT industry may not match NASSCOM prediction

August 30th, 2011

IT industry growth may fall short of National Association of Software and Services Companies (NASSCOM) projections, says iGate and Patni computer CEO Phaneesh Murthy in an interview with The Economic Times.

According to Murthy, the US economy is slowing down and IT budgets become conservative in a pessimistic macro economy.

Murthy believes IT industry will grow just 12-13 per cent unlike what NASSCOM has predicted.

Recently, NASSCOM in a BPO summit has said that despite the economic slowdown, Indian IT sector is still expected to grow 16-18 per cent by 2012.

During the summit NASSCOM had come up with a report that gave names of top 15 BPO exporters in India for the year 2010-11.

According to the report, GENPACT India holds the top position followed by the companies like Tata Consultancy Services BPO, WNS Global Services , Aegis , Wipro BPO, Firstsource Solutions ,Infosys BPO, Aditya Birla Minacs Worldwide, exl Service.com (India), Hinduja Global Solutions , Intelenet Global Services , HCL Technologies, Business Services, HOV Services, 3i Infotech and MphasiS.

According to Som Mittal, president, NASSCOM, while the global macro- economic continues to be uncertain, the BPO industry in India has been rapidly transforming itself to offer end-to-end services for its customers.

Recently, S.D. Shibulal, the new CEO of Indian software exporter Infosys Ltd also said that clients might curb their budget plan on information technology this year in a media statement.

According to the CEO, the economic slowdown in the US and Europe is the main cause of the delay of the spending decision for clients.

No matter what the economic scenario is, major IT players like Tata Consultancy Services Ltd (TCS) and smaller players are in an intense competition with each other and ready for any tough time.

Early this year NASSCOM had also given a report on Indian IT industry’s plan of hiring 2.5 lakh professionals during this fiscal year. As per the reports, the leading information, communications and technology company, Mahindra Satyam will hire 18,000 people, whereas, TCS is likely to rope in approximately 60,000 people.

Source:http://www.itpro.in/626449/growth-of-it-industry-may-not-match-nasscom-prediction

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Nasscom Keeps Estimate on Industry Export Revenue

August 23rd, 2011

India’s main software trade body Tuesday reiterated its estimate of the industry recording 16%-18% growth in export revenue this fiscal year, despite fears of economic troubles in the main outsourcing markets.
The National Association of Software and Services Companies, or Nasscom, had in February forecast the industry’s export revenue at $68 billion-$70 billion in the fiscal year that started April 1.
“We don’t see any reasons to do it [revise outlook],” Som Mittal, president of the association, told reporters on the sidelines of an industry event. “We had factored in a little bit of uncertainty when we gave the 16%-18% growth outlook.”
Though Mr. Mittal said there was no reason to get worried about the current volatile economic environment, he added that there is a “need to be cautious.”
Mr. Mittal’s comments come after Infosys Ltd., India’s second-largest software exporter by sales, Sunday warned about clients holding back their technology budgets if delays in taking spending decision persist in a weak economic environment.

Source:http://online.wsj.com/article/SB10001424053111903461304576525622971443418.html

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16-18% IT export target this fiscal achievable: NASSCOM

June 24th, 2011

The momentum for outsourcing services business is positive and the 16-18 per cent growth estimates for IT exports from India in the current fiscal is achievable, industry body NASSCOM said today.

“The momentum is positive”, President of the National Association of Software and Services Companies (NASSCOM) Som Mittal said here.

“There will be all time concerns about deficit financing. Inflation by and large is not impacting this (IT exports) momentum and we continue to keep our guidance of 16-18 per cent”, he told reporters on the sidelines of a function.

“I think it is achievable”, he added. In January, the Indian IT industry went to the campuses and made about 1,50,000 recruitment offerings, Mittal said, adding that companies would not make such offerings if they were not confident about the business growth.

Source:http://economictimes.indiatimes.com/news/economy/foreign-trade/16-18-it-export-target-this-fiscal-achievable-nasscom/articleshow/8965438.cms

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