Posts Tagged ‘New York’

New York BPO firm bares expansion

September 20th, 2010

WNS Ltd., a New York-listed business process outsourcing company, is keen on expanding in the Philippines despite the low ‘employability’ rate of Filipino graduates.

WNS Group chief executive Keshav Marugesh told reporters in a press briefing Friday that the company planned to open another site in the Philippines in the next six months in preparation for the shift from call center type to higher-end back office work.

“WNS, globally, will spend close to $20 million in terms of its capital expenditure programs and a significant part of that is in the Philippines,” Marugesh said.

Prabakhar Bisen, WNS Philippines chief executive, said the new site would house about 600-seats. “We are looking at three cities for our next site and some of these are next wave cities,” he said.

WNS has about 1,200 employees in its two sites in the Philippines and a total of 22,000 globally. It has centers in Costa Rica, Romania, Sri Lanka, India and the United Kingdom.

Marugesh said the government must come up with programs that would hone the skills of the labor pool as BPO firms were shifting their premium voice and back office services to the Philippines.

“The government must provide encouragement to provide more employable graduate is what we are looking for,” he said.

“We don’t run businesses or create businesses based on fiscal or financial incentives but we are more interested on making sure that we have access to the right kind of people here,” Marugesh said.

Business Process Association of the Philippines president Oscar Sanez said in a text message that the employability of Filipino talents was “improving,” citing previous administration’s project training and scholarship program for BPO jobs.

Source:-http://www.manilastandardtoday.com/insideBusiness.htm?f=2010/september/18/business4.isx&d=2010/september/18

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Gillibrand appeals to National Grid to keep jobs in New York

January 25th, 2010

Senator Kirsten Gillibrand made a personal phone call to the President of National Grid urging him to not outsource New York jobs as they proceed through their organizational review. Following news reports that National Grid was considering outsourcing much of its information services work, including software programming, computer networking and other functions, outsourcing as many as 1,200 jobs in the Northeast, Senator Gillibrand sent a letter on January 4 to Tom King, President of National Grid U.S.A urging him to reconsider.

“I cannot emphasize enough the importance of keeping these dedicated employees on the National Grid payroll. Even outsourcing locally to subcontractors that do not provide good benefits or a living wage would have negative effects on our local economy,” said Gillibrand.

According to news reports, National Grid is considering outsourcing much of its information services work, including software programming, computer networking and other functions. According to the reports, one request for proposals (RFP) for outside vendors has already been issued, with possibly three more to come in the coming months. National Grid USA made nearly $1.5 billion in profits last year, due in large part to the quality in-house workforce it relies on.

During her phone call, Gillibrand expressed her disappointment with a company that made almost $1.5 billion in profits last year would look for ways to increase profits at the expense of its current competent and capable employees, especially during this economic time.

In addition, Senator Gillibrand offered to work with National Grid as they evaluate all aspects of their operation as she is working on a number of proposals to help New York companies sustain their workforces and create new jobs, and is working on new legislation that would cut taxes for businesses so they start hiring again and put New Yorkers back to work now.

Source:http://www.empirestatenews.net/News/20100123-3.html

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