The ‘Outsourcing’ wave created ripples in the recent past. Now it seems like the ripple effect has settled down. Also, with passage of time, the awareness about BPOs has increased, therefore leading to a change in the industry’s general perception. Earlier, this industry was perceived as a tele-calling / tele-marketing job, attracting largely the college-going crowd, entrusting them with more money and less responsibility, and apparently fuelling the Indian culture with the Western influence.
But looking closer, BPOs are actually giving meaningful job opportunities and career prospects to people. They are not merely luring the young generation, but also working on accumulating people from all walks of life regardless of the age bracket. This of course, with the temptation of large sums of money which adds to its appeal of being taken up not just as a part time stint but a fully fledged career.
A BPO career is no longer considered as a lucrative ’stop-gap’ opportunity Rather, a viable and feasible option for any individual looking to improve his personal and professional skills to a great extent. Offering a professional environment with international exposure and a growth opportunity like no other, BPOs today have an edge over other career options. An industry that is here to stay not only offers a wide range of career opportunities but all in all an experience for any job seeker.
A BPO job was initially perceived as a very corrupt form of employment by the society at large, but is now proving itself to be one of the most important industries that are crucial to developing country like India.This is further accelerated by providing employment opportunities on a large scale and encouraging the masses to take up jobs that would allow them to make a significant contribution to their families in terms of finance.
The BPO industry today is one of the few industries which offer an employee the option of pursuing his/her higher studies which would help develop the individual’s attributes to a large extent. In most cases, this sort of an option is sponsored completely by the company. This in turn gives more reason for an individual to exploit such an opportunity, in its most positive sense.
Another reason of taking up a BPO job is the fact that though you have a high paying job, that is way above market standards, an employee would be provided with various other facilities to make his/her time spent in the office premises worthwhile, other facilities like transportation and food for the employees also comes included as perks.
Long working hours and sometimes a dull environment are the causes for increasing attrition levels in this industry. A BPO makes sure that it is next to impossible for their employees to get stressed at work, and contribute to the same efficiently. Having team building games and sessions, organizing monthly team outings as a break from work and providing a stress free environment on the floor contributes to the well being of the employee and keeps his interest levels soaring high with each day.
The industry actively encourages employees to move up the ladder or gain cross-functional skill sets. Most companies fill their front-end leadership roles from the talent pool available within the organization. Careers in training and development, personality development experts, communication and language specialists, quality management, the HR function, finance, banking and operations, analysts, sales and marketing, subject matter experts, are just a few options BPOs have, all set to be envisaged… explored.
A BPO job not only familiarizes a person with different ‘cycles’ but also teaches an individual the art of multi tasking and networking that helps in aligning themselves with the corporate world, therefore ensuring not just temporary growth, but a further comprehensive approach to growth itself which includes aspect such as monetary gain and career fulfilment.
BPOs have thus opened up the job market and provided employment opportunities to people who otherwise would not have made it without a degree or a qualification. Similarly, it has definitely given mobility to the middle class income group who would have earlier never dreamt of earning big bucks, and climbing up the status ladder. Hence, BPO’s today are the source to make ends meet for an individual. It will be responsible for the steady growth of not only the industry as such but to a whole nation waiting to prove itself to the world as a platform to make a career of a lifetime.
Source:http://mybangalore.com/article/0410/bpos-for-career-opportunities-going-beyond-medicine-engineering.html
