Patni Computer Systems Limited, a provider of global IT and business process outsourcing (BPO) services, announced the opening of a new ITO delivery center in Suzhou in China.
The new center is located in the Suzhou Software and Technology Park with a seating capacity of 500 seats and is the first center of Patni’s in China. Patni offers services including application development and maintenance, integration services, business and technology consulting, enterprise software and systems integration, BPO, quality assurance and engineering services.
New Suzhou delivery center is set to serve the Yangtze region which is one of the largest and most highly developed manufacturing bases for international companies, the company said. Through this facility, Patni aims to provide development and support services to Japanese, U.S, European and other local multinational corporations.
In a press release, Jeya Kumar, CEO of Patni, said, “The launch of our new Suzhou center is in line with our corporate strategy to focus on regional markets and adopt a truly global delivery model, to yield higher talent efficiencies. The Chinese outsourcing market possesses immense potential, both from a delivery and customer standpoint, and we are geared up to capitalize on this opportunity.”
According to KPMG reports, China’s onshore and offshore outsourcing market that was only $7.5 billion in 2007 reached $20 billion in the last year and it is estimated to reach $43.9 billion by 2014.
V. Mathivanan, president of APAC at Patni, said, “We have seen a meteoric rise of China as a potent outsourcing destination owing to conducive factors such as cost and labor arbitrage, skilled workforce and robust infrastructure.”
The center is planned to build-up systematically to full capacity by accommodating maximum local talents. In Suzhou, Patni has the advantage of getting an affordable destination with good accessibility to Tier 1 cities and a large number of talents who are expert in various computing skills.
The Patni Suzhou Center is built on a planned area of 3,400 sq. meters with 500 seating facilities. Three layers of security is provided such as guard or access card, camera and infra red. The planned area for Suzhou Software and Technology Park is of two sq. kilometers. Fifty-two percent area is reserved for office building and 48 percent area for training and services facilities.
Earlier this year the company announced the establishment of a new North American hub for Business Process Outsourcing operations in El Paso, TX.
Source:http://call-center-services.tmcnet.com/topics/call-center-services/articles/108427-patni-computer-systems-opens-new-ito-delivery-center.htm

