Posts Tagged ‘Police’

BPOs, police to provide traffic alerts to staff

September 6th, 2010

The business processing outsourcing (BPO) centres have worked out an arrangement with the Delhi Traffic Police department to alert its executives to avoid congested stretches in the Capital. BPOs’ apex association, Business Processing Industries Association of India (BPIAI), will now use the available helplines being provided by the Delhi Traffic Police department to get to know about the congested roads and diversions well in advance and accordingly guide their executives and cab operators to avoid such routes in Delhi.

The decision was taken in a meeting between the BPIAI and the Delhi Traffic Police recently. The BPIAI will now hold a similar meeting with the traffic police departments of Gurgaon and Noida also.

“Last Thursday, we had a meeting with the special commissioner of traffic police, Ajay Chadha, and his team in Delhi to discuss the issue of traffic jams and congested roads. The traffic police officials offered us the helpline numbers to get information about the traffic diversion plans well in advance. Our people will use these helplines and pass on the information about congested locations to our executives and also the cabs that ferry them from Gurgaon and Noida to their homes in Delhi,” said Deepak Ohliyan, the BPIAI president.

Source:http://www.hindustantimes.com/BPOs-police-to-provide-traffic-alerts-to-staff/Article1-596574.aspx

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Cleveland Police sign IT outsourcing deal

June 18th, 2010

A northern police force has embarked on a major outsourcing deal covering IT services.

Cleveland Police Authority has selected Steria as its partner for delivery of its control room, community justice and back-office functions through a shared service partnership.

The company said that the £175m, 10-year contract will deliver £50m in cashable savings.

The IT in education council and the planned Institute of Web Science have been scrapped amid widespread public sector tech cuts

Read more
The move is significant in that the police service has so far been slow to adopt the outsourcing model for the management of internal services.

The partnership will become effective on 1 October, with Steria delivering services such as call handling, support for the preparation of criminal case files, and shared business services covering finance, HR, payroll, commissioning and fleet management.

David McCluckie, chair of Cleveland Police Authority, said: “It is important to stress that this is a genuine partnership — Steria will work with us in providing services, but the control of responding to calls from the public will remain firmly with the force — and the control room will remain at our force headquarters.”

Source:http://www.zdnet.co.uk/news/it-strategy/2010/06/18/cleveland-police-sign-it-outsourcing-deal-40089283/

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Oz police IT projects “disastrous”

December 17th, 2009

Large taxpayer-funded IT deals and projects should have an independent assessor tracking their progress to avoid disasters such as Victoria Police’s $120 million “wastage”, says The Australian.

Last week, Victoria Police’s former manager of strategy and business relationships, Richard Kennedy, made sensational claims that the force had been “systematically milked” by outsourcing partner IBM for years before action was taken.

“Hundreds of millions of dollars were lost, and the Ombudsman, chief commissioner Christine Nixon and the auditor-general were repeatedly warned,” said Kennedy. “The whole thing is just an unbelievable disaster.”

Source: http://www.itweb.co.za/index.php?option=com_content&view=article&id=28943:oz-police-it-projects-8220disastrous8221&catid=69:business&Itemid=58

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