The Outsource Blog

General discussion, news & views about Outsourcing and Offshoring

Posts Tagged ‘SAP’

SAP hosting partner, secure-24, welcomes inga bredehoeft as sales director for western region

July 20th, 2010

Secure-24, certified SAP Hosting Partner and 2010 SAP Pinnacle Award Finalist for IT Outsourcing Partner of the Year, announced the addition of IT outsourcing veteran Inga Bredehoeft to its team focused on SAP Hosting and Enterprise Application Services in the Western Region.

Ms. Bredehoeft joins Secure-24 as the SAP Sales Director based in Silicon Valley. Working with SAP and its partners, she will be responsible for identifying new opportunities and establishing client and partner relationships to support Secure-24’s business in the region.

“Inga has broad experience in the SAP ecosystem and the IT outsourcing business model. She has firsthand experience helping customers achieve business results by utilizing optimized technology solutions, which help customers lower their total cost of ownership by applying innovative solutions to business challenges. She brings a wealth of management, technology business development and SAP experience to our team,” said George Surface, Vice President SAP Services, “She’s a definite asset as we continue to expand our SAP footprint.”

Secure-24’s SAP Basis team and technology offerings are focused as a single-source support for the entire SAP solution lifecycle – from enterprise architecture through application development and integration, to application management and infrastructure support. Highlighting the company’s ongoing commitment to customer satisfaction, Secure-24 was recognized by SAP as a finalist for the prestigious 2010 Pinnacle Award for IT Outsourcing Partner of the Year, the only US based partner to receive the nomination.

A graduate of UCLA, Ms. Bredehoeft has over 20 years experience in technology marketing, sale and business development. Ms. Bredehoeft has managed and delivered outsourced solutions for Fortune 50 and mid-market clients, with a particular focus on telecommunications, software and high tech companies. She brings her depth of knowledge and years of experience to assist clients in northern and southern California, Arizona, Colorado, Nevada, Oregon, Washington and Hawaii.

“Secure-24 is an innovator. As a member of the Secure-24 SAP Solutions team, I’m excited to bring the capabilities and services of this very solid organization to SAP customers here in the West,” said Ms. Bredehoeft.

As a Certified SAP Hosting Partner, Secure-24 manages complex SAP landscapes for firms that operate globally, leveraging SAS70 Type II certified data centers combined with a long-established history of ITIL and COBIT IT management processes to help customers meet compliance mandates, mitigate risk, and lower their TCO. Customers using SAP solutions – from earliest versions to leading current initiatives – benefit from the comprehensive experience of Secure-24’s core SAP technology team to gain significant efficiencies and enhanced ROI.

Source:http://www.prweb.com/releases/2010/07/prweb4280104.htm

Share and Enjoy:

Comments Off »

Posted in News

Tags: IT Outsourcing SAP

Wipro’s demand management and vendor collaboration solutions for the consumer packaged goods industry now SAP-endorsed business solutions

July 2nd, 2010

Share

iSDPS and iTPO Solutions Integrate with SAP® Applications to Optimize Inventory and Procurement Processes in Fresh Foods and Soft Goods Business Segments.

Wipro Technologies, the global IT services business of Wipro Limited,today announced that two of its solutions, Sub-Daily Planning and Scheduling (iSDPS) and Third Party Ordering (iTPO), are now SAP-endorsed business solutions.

Solutions endorsed by SAP AG are complementary to SAP® software offerings, are developed in accordance with the SAP development guidelines providing additional choices and flexibility for businesses running SAP applications. To become SAP-endorsed business solutions, Wipro’s iSDPS and iTPO successfully passed a testing process conducted by SAP. As part of the agreement between Wipro and SAP, both companies will share technology and product roadmaps.

Due to the perishable nature of fresh food products, consumer products companies are faced with the issue of short-lead times that require daily responses to adjust to fluctuating customer demand. The iSDPS solution helps in sub-daily production scheduling, allowing consumer products companies to effectively process last-minute customer orders, prioritize orders, manage raw materials and enhance operating efficiency. The solution facilitates reduction in inventory of raw materials by 10 to 15 percent. The solution also helps reduce production planning cycle times by more than 60 percent, optimizing production resources and labor utilization.

“We believe SAP’s endorsement of our iSPDS and iTPO solutions highlights our commitment to driving business value for our customers in the consumer packaged goods industry,” said Bhanu Murthy B M, senior vice president, Retail, CPG, Transportation, & Government, Wipro Technologies. “Wipro has been at the forefront of innovation and has made significant investments in non-linear initiatives, contributing eight percent to our revenues, which includes development of domain-rich solutions as part of a Strategic Horizons program. We believe that the ability of these solutions to leverage the business potential of assets provided by solutions from SAP will prove highly beneficial to current and future customer engagements.”

The iTPO solution brings responsiveness and flexibility to the supply chain by allowing soft goods companies to make changes on purchase orders placed with their vendors. This solution allows these companies to better handle customer cancellations, avoiding inventory pile up, lost sales and additional transportation costs.

“By endorsing solutions such as iSDPS and iTPO, SAP continues to build its ecosystem, support our customers’ businesses, drive new levels of collaboration, and provide additional solution options and flexibility to our customers,” said Emiel van Schaik, senior vice president, Manufacturing & Consumer Industries sector, SAP AG. “The use of iSDPS and iTPO with SAP solutions will enable our customers to improve efficiencies and employee productivity, thus accelerating delivery of innovative products to market while lowering total cost of ownership.”

Source:http://pr.watblog.com/2010/07/wipro%E2%80%99s-demand-management-and-vendor-collaboration-solutions-for-the-consumer-packaged-goods-industry-now-sap-endorsed-business-solutions/

Share and Enjoy:

Comments Off »

Posted in News

Tags: 2010 IT Outsourcing SAP Wipro

Wipro teams with SAP to develop and deliver sustainability solutions

May 15th, 2010

Share

Wipro Technologies, the global IT services business of Wipro, today announced that it has entered into a co-innovation agreement with SAP AG to develop and deliver sustainability performance management and energy management solutions to enterprise customers globally. The goal is to empower customers to drive a greener footprint while enhancing their bottom line.

Wipro and SAP will work together to implement SAP® solutions for sustainability – including the SAP Carbon Impact on-demand solution and the SAP BusinessObjects™ Sustainability Performance Management and SAP Environment, Health, and Safety Management (SAP EHS Management) applications – with “green” IT services from Wipro.

The resulting solutions will reduce compliance costs and business risk in the face of proliferating local, regional and global regulation in the areas of people, health and safety; product safety and stewardship; and environmental compliance. The solutions will employ best practices in sustainability performance management, including risk management and strategy management, and engage stakeholders with visible and accessible analytics to protect and enhance brand value, market share, and market capitalization.

Wipro, an SAP services partner and a pioneer in the field of sustainability consulting services, helps clients to create ecologically sustainable enterprises. Wipro offers “green” IT services related to strategy and assessment, planning and implementation. This includes formulating an overall approach to green IT, including ROI modeling and quick-win roadmaps, as well as implementing specific solutions for virtualization, consolidation, data center design and architecture, and non-IT solutions such as power and cooling management.

“Wipro has significant expertise in the domain of sustainability, especially in the areas of energy management and sustainability reporting,” said Tobias Dosch, senior vice president, Development, On-demand Sustainability Solutions, SAP. “By collaborating with them to develop and deliver sustainability performance management and energy management solutions, we can help provide even greater value to customers. These planned solutions will help our customers meet their sustainability goals while achieving business benefits.”

“Companies need and want a consistent and integrated business process to address sustainability initiatives,” said Sangita Singh, Senior Vice President, Enterprise Application Services, Wipro Technologies. “The agreement underscores Wipro’s commitment to offer its clients sustainability solutions, helping them create ecologically sustainable enterprises. We are working closely with SAP to co-innovate on the development and deployment of sustainability solutions.”

Source:http://www.benzinga.com/press-releases/10/05/b283327/wipro-teams-with-sap-to-develop-and-deliver-sustainability-solutions

Share and Enjoy:

Comments Off »

Posted in News

Tags: IT Outsourcing SAP Wipro

SAP, Swicon360 and Vodacom business unveil local hosted BPO cloud service

March 5th, 2010

Share

Business technology and international human capital management (HCM) solution provider, Swicon360 has unveiled a new business process outsourcing (BPO) service called HCM Spectrum in the Cloud, in partnership with software group SAP and hosting partner, Vodacom Business.
Swicon360’s HCM Spectrum in the Cloud supports SAP ERP HCM application and completes the company’s range of HCM-focused solutions, now locally hosted in the cloud by South African partner, Vodacom Business.
“In association with industry leaders SAP AG and Vodacom Business, we have introduced a solution that takes human resource management to a new level in making services available as a virtual and easily accessible platform. It is essentially offered as human resources as a service”, said Markus Bucher, CEO at Swicon360.
The new solution allows enterprises and SMEs to cost-effectively access best practices in HCM, without upfront investments in hardware and infrastructure, with cost savings from 30% upto 60%, according to Bucher.
The full-setup includes forecasting, planning and hiring management, SAP support services, HCM on demand services, plus IT services provided by Novell and technical support backed by BasisOne.
HCM Spectrum in the cloud will be distributed throughout Africa in association with business partners and payroll companies such as Deloitte, A&O, TIS.
“We are focusing first on SADC region and Africa. We are in discussion with a partner in Nigeria and with 2 more international partners”, added Bucher.
William Hart, Head of Outsourcing for UK, Ireland and South Africa at SAP, told ITNewsAfrica.com that, although launched in South Africa, the solution would “extend to other African countries in the regional SAP hubs in East Africa, West Africa and SADC. This is the first SaaS platform completely hosted on African soil, with Swicon360 having data centers in South Africa”.
Swicon360 is a SAP-certified provider of BPO services. The company operates in the BPO market with clients like Bosch, Roche, Holcim or Telecom Namibia.

Source:http://www.itnewsafrica.com/?p=5773

Share and Enjoy:

Comments Off »

Posted in News

Tags: BPO SAP SWICON360 VODACOM

CSC receives SAP customer center of expertise certification

February 24th, 2010

Share

CSC announced today that SAP has awarded the company its SAP Customer Center of Expertise certification for work with the U.S. Army’s Logistics Modernization Program (LMP). SAP partners seeking certification undergo a comprehensive assessment of their delivery and operational capabilities, such as contract management, support desk, information management, coordination of innovation requests and service planning.

“CSC is committed to providing world class service to Army logistics and our clients worldwide, from implementation through outsourcing of SAP solutions,” said Sheri Thureen, vice president of CSC’s North American Public Sector Defense Group and Enterprise Business Transformation general manager. “This certification reaffirms our ability to provide common and consistent processes and procedures globally in support of our SAP clients.”

The LMP is one of the world’s largest, fully integrated supply chain, maintenance, repair and overhaul, planning and execution solutions and stands at the center of the Army’s business transformation initiatives. CSC provides comprehensive services required to reengineer and modernize the Army’s logistics processes through the adoption of best commercial business practices and associated technologies.

CSC is one of the first global SAP partners, providing more than 25 years of SAP services and solutions which are integral to a host of successful mySAP enterprise resource planning implementations worldwide. This certification follows two other recent certifications in which SAP audited and certified three global CSC implementations: LMP, Europe and Australia. As a certified global SAP hosting partner, CSC offers a full portfolio of hosting services in support of SAP business suite applications and the SAP NetWeaver platform.

Source:http://www.marketwatch.com/story/csc-receives-sap-customer-center-of-expertise-certification-2010-02-24?reflink=MW_news_stmp

Share and Enjoy:

Comments Off »

Posted in News

Tags: IT Outsourcing SAP

IBM, Accenture lead Gartner Magic Quadrant for SAP outsourcing

February 18th, 2010

Share

BM and Accenture lead the field of SAP outsourcing providers, with CSC, Capgemini and HP giving chase, according to a recent Gartner Magic Quadrant report.

Accenture has among the largest and most-extensive range of SAP capabilities, and IBM has the size, longevity and scale of operations to match, the report states. Methodologies like IBM SmartRun and the vendor’s alignment with Run SAP methodology make for quality service. And IBM has good partnering skills.

It’s the first year that Gartner has completed a Magic Quadrant report dedicated to SAP outsourcing. They’ve seen a spike in demand for SAP outsourcing services because of the weak economy, said Ben Pring, Gartner research vice president and the report’s author.

“People are looking for more than just staff augmentation and are looking for full application management,” Pring said. “And people are looking increasingly across the whole stack, infrastructure and application skills.”

Gartner’s Magic Quadrant methodology places vendors that meet its inclusion criteria into one of four quadrants – leaders, challengers, visionaries, and niche players — based on “completeness of vision” and “ability to execute.” Gartner defines “outsourcing” as a “multiyear or annuity contract or relationship involving the provision of ongoing application services for managing, enhancing and maintaining custom or packaged software in server/host or desktop/client platforms.”

When it comes to full SAP application management, IBM and Accenture are the clear leaders, and they are very similar when it comes to quality of service, Pring said.

“A lot of it comes down to longevity,” he said. “IBM and Accenture have been going after this for a long time, and they’ve reaped the rewards of that.”

But because Accenture’s focus is on complex, large projects, it may not be a good fit for smaller customers, according to the report. For the same reason, prices may be “unattractive,” and some customers say they are not always pleased with Accenture’s thought leadership. In turn, some customers also have said there is a lack of collaboration between IBM staff, according to the report.

CSC, Capgemini and HP, while also ranked in the leaders’ quadrant, aren’t on the same level as Accenture and IBM, according to Pring. For instance, CSC is weaker in suggesting ideas and leading innovative projects the report says. HP has a tendency to “oversolution,” leading to scope creep and cost increases. And Capgemini is criticized for a “below-par quality of subcontracted staff that it uses in North America,” according to the report.

Wipro Technologies, Infosys Technologies, Perot Systems, Tata Consultancy Services and HCL Technologies are ranked as challengers in the Magic Quadrant. Their service offerings, while competitive, don’t match the totality of needs in the SAP market, according to the report. The niche quadrant is crowded with providers that have strengths in targeted areas.

There are no visionaries on this Magic Quadrant. SAP is a very well-known area, Pring said, and there isn’t much differentiation in the way people support it.

Source:http://searchsap.techtarget.com/news/article/0,289142,sid21_gci1389649,00.html

Share and Enjoy:

Comments Off »

Posted in News

Tags: Accenture IBM IT Outsourcing SAP

Patrick Grubbs joins HCL AXON as global head of travel and transportation practice

February 16th, 2010

Share

HCL AXON, a division of HCL Technologies, a provider of Business Transformation consulting services through the innovative implementation and support of SAP applications, is pleased to announce that Patrick Grubbs has joined HCL AXON. Patrick will serve as Global Head of the Travel and Transportation Practice. In this role, Patrick will be responsible for the continued growth of HCL AXON’s SAP footprint in the Travel and Transportation industry. Patrick will help drive HCL AXON’s expansion through the extension of its service portfolio within its existing global customer base, while focusing on the acquisition of new strategic customers across the industry.

Patrick has more than 20 years of experience in the Travel industry prior to joining HCL AXON. Most recently, Patrick was a key leader in Oracle’s Travel and Transportation industry business unit where he successfully grew the business for three straight years. Prior to his tenure at Oracle, Patrick held key leadership, operational and sales positions at Sabre Holdings, American Airlines and United Parcel Service.

“We are delighted to welcome Patrick to HCL AXON to lead our highly experienced and respected Travel industry professionals. With Patrick’s 20 years of experience in the Travel industry, combined with HCL AXON’s strong global presence in the sector and focus on developing specific industry solutions, we have a fantastic opportunity to really drive global growth,” remarked Todd Crandall, Global EVP of Strategic Industries, HCL AXON.

Regarding his new role, Patrick stated, “I have had the opportunity to work with many transformational consulting companies, but HCL AXON clearly stands out above the crowd. Recently, I have come across HCL AXON in competitive situations and have been impressed with its innovative approach to driving business outcomes through the implementation of SAP solutions. As a winner of SAP’s Pinnacle Award for Co-innovation related to iMRO and through HCL AXON’s industry-based add-on solution to SAP ERP applications for the Aviation, Aerospace, and Rail industries, HCL AXON is demonstrating leadership and commitment to a highly complex maintenance environment.” Patrick continued, “I am very excited to be able to take on the global role for HCL AXON and bring these transformational methodologies, product offerings and skilled consultants with their proven track records to our Travel and Transportation portfolio around the globe.

Patrick holds a Master of Business Administration from SMU’s Edwin L. Cox School of Business and a Bachelor of Arts from the University of California at Santa Barbara. Patrick resides in the Dallas/Fort Worth area.

Source:http://www.marketwatch.com/story/patrick-grubbs-joins-hcl-axon-as-global-head-of-travel-and-transportation-practice-2010-02-15?reflink=MW_news_stmp

Share and Enjoy: