Posts Tagged ‘Services’

Commercial Services Sector: Top Buy And Sell Ideas Based On Last Week’s Big Movers

August 23rd, 2011

The commercial services sector was down strongly last week in sympathy with the market fall, and based on fears of a global recession and its impact on corporate spending, and on the margins and profits of companies that provide various kinds of IT, outsourcing and other commercial services to corporations. This article covers our analysis of the big news and price moves in the commercial services sector last week, evaluating them for buy and sell ideas.
Infosys Ltd (INFY), Cognizant Tech (CTSH) and Wipro Ltd (WIT): All three Indian providers of outsourcing services to global corporations, based mainly in North America and Europe, fell strongly last week on fears that a global recession would severely hurt demand for their services. CTSH, a provider of custom IT consulting, technology and outsourcing services, fell the hardest, and was down 14.9% last week after Goldman Sachs removed it from their buy list on Monday morning before the market opened, falling even more sharply during the market downturn on Thursday and Friday. Peer INFY, a provider of software re-engineering, systems integration, infrastructure management and other IT services, fell 11.6%; and another peer WIT, a provider of consulting, IT, outsourced R&D, and infrastructure and BPO outsourcing services, fell 10.1% during the week.
All three generally move in tandem, and have turned down since peaking in late 2010 to early 2011. Of the three, CTSH is down the least, falling 34% since peaking in April, and it is also the one with the strongest growth, with revenue and earnings up 34% and 22% respectively in the June quarter, and projected revenue growth of 23% going forward for FY 2012 over 2011. Comparable growth rates for WIT are at 23% revenue and 0% earnings growth for the June quarter, and forward growth of 15%. INFY grew revenue and earnings at 26% and 21% in the June quarter, and projects forward revenue growth of 18%. All three, however, trade at a comparable forward P/E of 16 for CTSH and WIT, and 14 for INFY. Thus, from a valuation standpoint, CTSH is the most attractive of the three as it trades at the lowest P/E adjusted for growth. Furthermore, based on our review of the holdings of over 60 high alpha hedge and mutual funds (from managers such as Soros, Icahn, and Mario Gabelli), we determined that of these three, guru funds are most bullish about CTSH, holding $593 million after adding a net $38 million in the June quarter, whereas they hold only $1 million of INFY and none of WIT.
International Business Machines (IBM), Accenture Plc (ACN), and Computer Sciences Corp. (CSC): All three are among the largest providers of consulting, IT and BPO services to businesses and government agencies, and they fell strongly last week on no company-specific news, but mimicking the broad sell-off in the markets and due to the possible impact of a deeper recession on consulting and outsourcing revenues. Of the three, ACN dropped the hardest last week, down 13.1%, CSC fell 7.9%, and IBM fell 6.3%. CSC trades the cheapest at a forward 5-6 P/E while revenue growth is in the low single digits at 2%-3% and earnings have been flat to down. IBM in contrast trades at forward 10-11 P/E while earnings growth is in the mid to high teens, and ACN trades at a forward 12-13 P/E while long-term earnings growth has averaged in the low teens.
Thus, from a valuation perspective, IBM is the most attractive based on its low P/E and high relative and consistent growth, and CSC is also somewhat attractive from a deep value standpoint in terms of its extremely low 5-6 P/E even though operating fundamentals are rather poor. Furthermore, of the 60 plus high alpha or guru funds that we track, as a group they are most bullish on IBM, adding a net $278 million during the June quarter to their $709 million prior quarter position in the company. Furthermore, guru funds are bullish on CSC, adding a net $46 million to their $56 million prior quarter position, and they are bearish on ACN, cutting a net $69 million from their $355 million prior quarter position.
Buy Hewlett-Packard Co. (HPQ): HPQ is currently a provider of IT and outsourcing services, PCs and peripherals, printers and scanners, and servers and storage devices. However, with the announcement late last week of the $10 billion acquisition of European data analytics company Autonomy, and the intent to spin-off its PC division and shut-down its tablet and smartphone business, it is fast morphing into an IBM-kind of software and services model. The street initially rewarded the company with the stock up almost 8% in morning trading Thursday, but panic took over as the market collapsed late Thursday, and the stock ended down almost 8%. Friday, the stock collapsed down over 20% for the day after reporting disappointing forward guidance of $32.1-$32.5 billion in revenue and $1.12-$1.16 in earnings for the October 2011 quarter versus consensus estimates of $33.9 billion and $1.31.
At Friday’s close of $23.60, HPQ looks like a deep value buy, trading at a very reasonable forward 4.4 P/E as earnings are still projected to increase in the mid to high-single digits going forward. However, it is most likely that these forward earnings estimates will be pulled down in the coming weeks as analysts factor in the exit from the PC business into their forward earnings estimates. Even then, we believe that the stock has overreacted to the downside, probably precipitated by weakness in the markets and economy, as well as panic selling by investors who may have been severely disappointed over HP’s plans to exit its core PC business. Furthermore, the stock is approaching a major technical support area in the $21-$23 range that should hold. Looking forward, with HPQ’s transition into an IBM model, it is making a similar transition to what IBM did six years ago in 2005, and a look at IBM’s long-term chart reveals that its stock has more than doubled since it made that transition in 2005. It is conceivable that HPQ may pull together a similar transition, and current shareholders in that case would be handsomely rewarded. Either way, we would be buyers here in the low-$20s as the downside is currently limited based on its attractive valuation, whereas the long-term upside could be huge if the transition is executed well.
Please note that the cumulative price change referred to in the last column of the Table above is used here as a measure of volatility to determine big movers in the group. It equals the sum of the absolute value of the change in daily prices. So, for example, if a security had price moves of 2%, -3%, 4%, -6% and 1% during the five days of the week, the cumulative price change during the week would be the sum of the absolute values of the daily price changes, which in this case would be 16%.
Credit: Historical fundamentals including operating metrics and stock ownership information were derived using SEC filings data, I-Metrix® by Edgar Online®, Zacks Investment Research, Thomson Reuters and Briefing.com. The information and data is believed to be accurate, but no guarantees or representations are made.

Source:http://seekingalpha.com/article/288841-commercial-services-sector-top-buy-and-sell-ideas-based-on-last-week-s-big-movers

Share and Enjoy:
  • Twitter
  • FriendFeed
  • LinkedIn
  • Google Bookmarks
  • Facebook
  • MySpace
  • Digg
  • del.icio.us
  • Sphinn
  • Mixx
  • Blogplay
  • Yahoo! Buzz
  • Live
  • Posterous
  • Technorati
  • Add to favorites
  • RSS
  • email
  • Print
  • Tumblr
  • Identi.ca
  • Hyves
  • IndianPad
  • Yahoo! Bookmarks

Accenture to Deliver Information Technology and Finance and Accounting Services to Intertek under Outsourcing Contract

August 2nd, 2011

Accenture /quotes/zigman/565535/quotes/nls/acn ACN -0.30% has entered into an agreement with Intertek, a leading global provider of quality and safety solutions, to provide Intertek with global IT and finance and accounting (F&A) services on an outsourced basis. The agreement includes the provision of technology infrastructure, application management and back-office accounting services. Financial details were not disclosed.

Under the global agreement, Accenture will provide F&A business process outsourcing (BPO) services to Intertek through an Accenture global delivery centre in Delhi, India. The agreement includes services currently delivered by Intertek across ten English speaking countries and the programme will be implemented over the next two years.

Accenture will also provide global technology infrastructure and manage Intertek’s bespoke technology applications; supporting the group’s strong global growth programme and enabling efficient integration of acquisitions.

Following a sustained period of significant growth, including a number of acquisitions, Intertek is seeking to integrate and standardize its finance and technology functions across a number of geographic locations.

“As part of our Intertek as One programme, our collaboration with Accenture will support Intertek’s growing IT and accounting requirements across ten countries. This change will provide an efficient, scalable platform to support Intertek’s growth program and generate near term cost savings.” said Lloyd Pitchford, Chief Financial Officer of Intertek Group.

“The Intertek and Accenture agreement aims to create a high performing outsourced shared services environment for Intertek’s finance and IT support functions,” said Paul Dillon, senior executive in Accenture’s Industrial Equipment Group. “We are focused on helping Intertek simplify its back office processes in these areas and delivering cost synergies across the Group”

Accenture will deliver the services both from client sites and through its Global Delivery Network using one of its delivery centers in Delhi, India.

Share and Enjoy:
  • Twitter
  • FriendFeed
  • LinkedIn
  • Google Bookmarks
  • Facebook
  • MySpace
  • Digg
  • del.icio.us
  • Sphinn
  • Mixx
  • Blogplay
  • Yahoo! Buzz
  • Live
  • Posterous
  • Technorati
  • Add to favorites
  • RSS
  • email
  • Print
  • Tumblr
  • Identi.ca
  • Hyves
  • IndianPad
  • Yahoo! Bookmarks

Outsource services or cloud services?

June 16th, 2011

It’s a classic scenario in today’s times, where the outsourcing services have grown phenomenally well over the past three decades and the cloud computing concept or cloud-based services are evolving in recent years.

The outsourcing phenomenon, during all these years have lead to the so-called business process outsourcing (BPO) or information technology enabled services (ITeS) industry. And now, the cloud computing concept is also following the path of outsourcing phenomenon with growing number of cloud-based services providers world over.

Was it some kind of disruptive technology behind the outsourcing services growth that added a new dimension to a country like India in the field of IT? And is there the same kind of disruptive technology that is also pushing cloud services?

“Yes, there’s technology but not disruptive technology. It’s the economics of business that has determined, and will determine, the use of cloud services or outsourcing services in future,” says Michael Barnes, Forrester’s vice president and principal analyst.

According to Barnes, outsourcing or cloud-based services are interconnected in some way or the other, as consumers (organizations) are interested in quality services with assured guarantee.

“Fundamentally, there’s a change in services not in technology. For example, the BPO offers services irrespective of location, and the same way through cloud computing, you can access services from anywhere,” Barnes points out.

Interestingly, “It’s a mistaken belief that BPO is good or cloud is good, because in both scenario, organizations want to make sure they get higher business efficiency or productivity, lower down-time, meet the workload demand and reduce the overall cost; getting efficient services is the key for organizations,” he says.

However, Barnes adds, organizations are not going to outsource everything or move everything on to the cloud platform. “But outsourcing service providers will need to match-up the efficiency or transparency of cloud providers, otherwise they will feel the margin pressures.”

Cloud computing is reshaping the business expectations through software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS) with web-based user access, along with models of pay per use, shareable resources, dynamic resource allocations and scalability.

According to Barnes, about 70-85 per cent organizations in Asia, including India, are largely focusing on private cloud compared to public cloud, which was happening two years back. Though the cloud adoption is growing, he views that there’s a need of education and awareness about cloud computing in India.

“Besides security and data privacy concerns, India needs to have a good affordable broadband for providing cloud services. Without good connectivity, the cloud-based services will not be provided effectively and efficiently to consumers and it won’t benefit them,” Barnes observes.

He concludes, “Earlier, we used to think of technology but today it is only about accessing services. And that’s the priority for most organizations today.”

Source:http://www.ciol.com/News/BPO/News-Reports/Outsource-services-or-cloud-services/151217/0/

Share and Enjoy:
  • Twitter
  • FriendFeed
  • LinkedIn
  • Google Bookmarks
  • Facebook
  • MySpace
  • Digg
  • del.icio.us
  • Sphinn
  • Mixx
  • Blogplay
  • Yahoo! Buzz
  • Live
  • Posterous
  • Technorati
  • Add to favorites
  • RSS
  • email
  • Print
  • Tumblr
  • Identi.ca
  • Hyves
  • IndianPad
  • Yahoo! Bookmarks

Shared Services and Outsourcing in HR

June 15th, 2011

The Shared Services and Outsourcing Network has recruited some of the top HR Shared Services Professionals from around Europe to deliver a highly focused and topical event. Following months of industry research, the HR Directors Summit event will be running in London on the 11th and 12th of October this year.

The event will explore key objectives and challenges specific to utilising shared services to address pressing issues including Attrition and Retention, Change Management, Effective HR Governance Models and Talent Management Strategies.

Innovative case studies and interactive discussions aim to highlight strategic transformation gaps in strategies that can be addressed using the latest technological advances.

Companies including Rolls-Royce, Sainsburys, Electrolux, GSK, DHL and UBS are among those looking at a range of issues affecting organisations at different stages of their Shared Services journey. These companies are meeting to discuss what will in the coming months keep them at the cutting edge of Shared Services, helping them retain their competitive advantage.

Source:http://www.sacbee.com/2011/06/15/3701747/shared-services-and-outsourcing.html

Share and Enjoy:
  • Twitter
  • FriendFeed
  • LinkedIn
  • Google Bookmarks
  • Facebook
  • MySpace
  • Digg
  • del.icio.us
  • Sphinn
  • Mixx
  • Blogplay
  • Yahoo! Buzz
  • Live
  • Posterous
  • Technorati
  • Add to favorites
  • RSS
  • email
  • Print
  • Tumblr
  • Identi.ca
  • Hyves
  • IndianPad
  • Yahoo! Bookmarks

Robust growth in IT services market, says IDC

June 13th, 2011

The overall IT services market in the Asia Pacific excluding Japan (APEJ) region is expected to record a strong performance in 2011 thanks to rising demand for datacenter and outsourcing services, says market intelligence firm IDC.

The overall IT services market in the Asia Pacific excluding Japan (APEJ) region is expected to record a strong performance in 2011 thanks to rising demand for datacenter and outsourcing services, says market intelligence firm IDC.

According to the firm’s recent Asia Pacific Semiannual IT Services Tracker, a robust growth of 13.4 per cent year-on-year is expected, after a good performance in 2010 of 18 per cent.

“We are seeing new rounds of investment from global ICT players to build and expand their datacenters in the region. In addition to cloud services provisioning, the demand for business continuity and disaster recovery services, particularly after Japan’s recent earthquakes, has boosted hosting services in offshore locations as well,” said Natalie Wan, senior research manager of IDC’s Asia/Pacific Services Research Group.

The study suggested that the outsourcing trend has moved towards flexible sourcing, with different selected vendors offering best-of-breed services, alongside competitive offerings with higher flexibility and pricing options.

IDC also believed that next-generation datacenter design needs to enable automation and dynamic provisioning across the entire infrastructure, connectivity across multiple locations and access to virtualised resources by any mobile device.

Globalisation and mobility trends are driving the demand for network and communications services, and more and more users want to access enterprise applications via mobile devices, said IDC.

Source:http://news.idg.no/cw/art.cfm?id=A690278E-1A64-6A71-CE6AE4A9D53041FF

Share and Enjoy:
  • Twitter
  • FriendFeed
  • LinkedIn
  • Google Bookmarks
  • Facebook
  • MySpace
  • Digg
  • del.icio.us
  • Sphinn
  • Mixx
  • Blogplay
  • Yahoo! Buzz
  • Live
  • Posterous
  • Technorati
  • Add to favorites
  • RSS
  • email
  • Print
  • Tumblr
  • Identi.ca
  • Hyves
  • IndianPad
  • Yahoo! Bookmarks

APAC IT services to hit US$53B in 2011

April 27th, 2011

IT services spending in the Asia-Pacific region, excluding Japan, is expected to achieve a year-on-year growth of 8.7 percent over 2010 as more companies turn to outsourcing and embark on new IT projects, a new study revealed.

Released Tuesday, Springboard Research said the IT services market will grow to hit US$52.9 billion on the twin waves of outsourcing and new IT projects that revolve around cloud computing and “smarter infrastructure”.

Delving deeper, the research showed that 64 percent of the spending on IT services will come from discrete services, major infrastructure support and integration-related services, The remaining 36 percent will come from outsourcing services, it noted.

“The high skew towards discrete services in the region clearly highlights the fact that the IT services market in Asia-Pacific, excluding Japan, is still in the maturing phase as opposed to some of the more mature economies in the West where outsourcing services can constitute close to 50 percent of total IT services spend,” said Seepij Gupta, associate research manager of IT services at Springboard Research, in the study.

The research also showed that China, Australia and India will account for 72 percent of the total spend by 2011. Growth in more mature IT markets such as Singapore and Australia will be led by investments in new technologies such as cloud computing. That said, developing countries such as India and China will also be leapfrogging legacy IT to adopt these new technologies to further drive growth, the research stated.

IT services spending is not expected to slow down, either. Springboard Research identified three factors that will drive IT services investments, namely the shortage of resources and skills, complex IT environments and innovations in the managed services space.

First, organizations are finding it increasingly difficult to recruit, train and retain qualified IT professionals. As a result, companies have to outsource the management of their IT assets, the study revealed.

Secondly, as the IT sprawl continues unabated with companies continuing to adopt new technologies into its existing infrastructure, they are increasingly unable to manage their IT systems effectively. This, in turn, means they would look to service providers that can help them manage it, the research firm stated.

Thirdly, and as an extension to the second point, the study also predicted that 2011 will see an expansion of managed services beyond basic infrastructure management to include more application-related services. As more organizations seek to reap the benefits of a better integrated approach to managed services, there will be a clear move towards application outsourcing that combines infrastructure and application management to yield better application performance at a lower cost, the research paper stated.

“We strongly believe that this shift to new services will transform the way IT is delivered and consumed and, moving forward, “as-a-service” will be an integral element for almost everything IT consumed by organizations,” said Fred Giron, vice president of IT services at Springboard Research.

Source:http://www.zdnetasia.com/apac-it-services-to-hit-us-53b-in-2011-62208569.htm

Share and Enjoy:
  • Twitter
  • FriendFeed
  • LinkedIn
  • Google Bookmarks
  • Facebook
  • MySpace
  • Digg
  • del.icio.us
  • Sphinn
  • Mixx
  • Blogplay
  • Yahoo! Buzz
  • Live
  • Posterous
  • Technorati
  • Add to favorites
  • RSS
  • email
  • Print
  • Tumblr
  • Identi.ca
  • Hyves
  • IndianPad
  • Yahoo! Bookmarks

Outsourcing services wrong move for state, cities, schools

January 30th, 2011

On Thursday, Detroit Public Schools Emergency Financial Manager Robert Bobb announced plans to privatize the district’s facilities operations in an effort to save the district $75 million during the next five years.

In the following commentary, State Sen. Bert Johnson, a Democrat from Detroit, argues against outsourcing.

As state and municipal budgets continue to contract, elected leaders from the Governor’s office and the state Legislature to city councils and school boards must be ever more vigilant in finding ways to balance their respective budgets.

Gov. Rick Snyder spoke often during his campaign of “value for money” budget priorities. To date, there is only rhetoric to base judgment of Snyder on, but I do agree that we must get the most out of each public dollar we spend.

Where Snyder and I experience a divergence of opinion on this issue is in the ‘outsource-or-bust’ mentality that he and many in his party cling to.

But Snyder and other leaders, including Detroit Public Schools Emergency Financial Manager Robert Bobb should be mindful that outsourcing to corporations, based out-of-state, and by nature out-of-touch with the needs of local populations, is not the answer to our budget problems.

Years ago, Detroit Public Schools’ food system was outsourced to a company that has, since the beginning of their contract, done a poor job managing food services in the district.

An out-of-state company called First Student outbid the Detroit-based, minority-owned Safeway Transportation by roughly 1%. But in the real world, we don’t deal solely with numbers on a page. First Student has a history of complaints from around the country, including but not limited to violations of health and safety standards, sexual harassment of children and lack of punctuality in delivering children to school.

Source:-http://www.freep.com/article/20110128/OPINION05/110127079/Guest-commentary-Outsourcing-services-wrong-move-state-cities-schools?odyssey=tab|topnews|text|Opinion

Share and Enjoy:
  • Twitter
  • FriendFeed
  • LinkedIn
  • Google Bookmarks
  • Facebook
  • MySpace
  • Digg
  • del.icio.us
  • Sphinn
  • Mixx
  • Blogplay
  • Yahoo! Buzz
  • Live
  • Posterous
  • Technorati
  • Add to favorites
  • RSS
  • email
  • Print
  • Tumblr
  • Identi.ca
  • Hyves
  • IndianPad
  • Yahoo! Bookmarks
Get Adobe Flash playerPlugin by wpburn.com wordpress themes